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What you'll do - Manage the customer adoption lifecycle for a book of named accounts, including onboarding, value realization, expansion, and turning customers into graph advocates. - Lead post-sales technical value-selling efforts, positioning solutions, delivering product demos, and facilitating new feature adoption, to expand customers' usage of GraphOS. - Own program and delivery management to drive timely and high impact customer outcomes with GraphOS. - Provide guidance on API architecture best practices and cloud migration strategies. - Consultatively lead customer workshops to quickly realize business value with their Graph, which may include Success Planning, Event Storming, Impact Mapping, or other activities. - Proactively maintain customer health and intervene in at risk accounts to prevent stagnation and reengage on a path to value. 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