I'm looking for a job. I exported this list from FewerJobs.com - a curated job board. Please: 1. Rank these jobs by fit for me, given my resume / skills. 2. Highlight the top 5 with a one-sentence rationale each. 3. Flag any concerns, including benefit values without source-backed evidence. 4. Suggest one or two filter changes I could make on FewerJobs to find more good matches. Filters I applied: - q: OpenGov - quality_floor: default - match_401k_strict: true - parental_strict: true - non_birth_strict: true - pto_strict: true - include_older: false - apply_url_verified: false - page: 1 - per_page: 100 - sort: relevance Jobs (46 total): --- TITLE: Sr. Communications Specialist EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://jobs.ashbyhq.com/opengov/be19111a-53d3-4b43-9849-60c7df88ee05 EXCERPT: Sr. Communications Specialist US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Summary OpenGov is looking for a Senior Communications Specialist to own how we communicate with employees and how we show up across our owned channels. This role is responsible for making sure what we say-internally and externally-is clear, consistent, and easy to understand. You will take company priorities, product updates, and customer impact and turn them into messaging that employees understand and that shows up across channels like Slack, LinkedIn, and our careers site. This is a hands-on role for someone who can operate independently, make decisions without a playbook, and consistently deliver high-quality communication across multiple channels. Responsibilities Internal Communications - Write and manage company-wide communications (Slack, email, announcements, leadership updates) - --- TITLE: Principal Software Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-04-22 APPLY_URL: https://jobs.ashbyhq.com/opengov/7b96fefe-f362-49de-abea-a70551ee9a0a EXCERPT: Principal Software Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: You'll be the senior-most technical leader on our data platform - the foundation every OpenGov product depends on. Your primary mandate is to define how AI reshapes our platform: from the APIs and services that enable AI-powered product experiences, to the engineering workflows that let your team ship 3-10x faster with AI-assisted development. You'll own the architecture of systems at scale and set the technical bar for an engineering team that's operating in an AI-native way. What you'll ship: - Architect and build the APIs and services that power OpenGov's data and reporting platform at scale, with first-class support for AI agent consumption alongside human interfaces - Define and drive the technical strategy for AI integration across --- TITLE: Software Engineer III - Platform EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-04-24 APPLY_URL: https://jobs.ashbyhq.com/opengov/fb431b8b-7142-4f30-bba7-8a46542b1475 EXCERPT: Software Engineer III - Platform India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Software Engineer III at OpenGov, you'll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Responsibilities: - Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success. - Generate clean, efficient, --- TITLE: Solutions Architect EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/2022aa44-1b09-4dcc-b10c-8aa6140b4c8e EXCERPT: Solutions Architect US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Solutions Architect - Strategic Projects is a skilled individual contributor embedded within OpenGov's Strategic Projects Team, focused on quality assurance, technical validation, and solution design for complex government software implementations in the PS portfolio. This role is grounded in hands-on QA and testing execution: building and running validation frameworks, leading UAT in multi-stakeholder environments, and ensuring that what gets configured actually works in the field. The SA brings technical rigor to implementation delivery, partners closely with senior architects and delivery leads, and contributes to the team's configuration standards and quality practices. The ideal candidate is a disciplined QA practitioner with growing solution architecture skills who operates with high technical accuracy, communicates --- TITLE: Business Application Developer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-04-06 APPLY_URL: https://jobs.ashbyhq.com/opengov/086eca21-55b1-4f9d-9602-265be4eb433f EXCERPT: Business Application Developer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary OpenGov's Professional Services (PS) team delivers configurable, scalable solutions to state and local governments using Government App Builder (GAB) - OpenGov's proprietary low-code/no-code application development platform. As a Business Application Developer III, you will design, configure, and enhance customer or business specific applications using platform capabilities, configuration, data modeling, workflow automation, and limited scripting. You will split your time between: - Designing and configuring business applications using Government App Builder - Partnering directly with implementation teams and customers to translate business processes into scalable, automated solutions This role is ideal for a technically strong problem solver who understands data modeling, workflow logic, and business process design - but does not require heavy full-stack engineering in frameworks such --- TITLE: Implementation Consultant EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-15 APPLY_URL: https://jobs.ashbyhq.com/opengov/ae5823be-4604-4244-9272-c0069ad73742 EXCERPT: Implementation Consultant US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers' OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members. Responsibilities: - Manage end-to-end implementation projects --- TITLE: Sr. Analyst, Applied AI (G&A Intelligence) EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://jobs.ashbyhq.com/opengov/2c59a892-84e0-4dd1-9464-70610ca1d54f EXCERPT: Sr. Analyst, Applied AI (G&A Intelligence) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . About OpenGov OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Job Summary OpenGov is seeking a Sr. Analyst, Applied AI to --- TITLE: Sr Software Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-04-24 APPLY_URL: https://jobs.ashbyhq.com/opengov/af01d63a-1c6c-403e-a75e-7b275aa0d628 EXCERPT: Sr Software Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Sr. Software Engineer at OpenGov, you will develop top-tier SaaS solutions that enhance efficiency, transparency, and accountability in government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Strong communication and collaboration skills are essential for maintaining the highest standards. Responsibilities: - Collaborate across the organization to understand and translate business --- TITLE: Implementation Analyst EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-18 APPLY_URL: https://jobs.ashbyhq.com/opengov/1e7542d4-e167-4354-a6ab-58c44e59e32a EXCERPT: Implementation Analyst US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Description The Implementation Analyst will look to drive value to the OpenGov customer and deliver a complete, quick and smooth implementation by utilizing their product knowledge, expertise and making solution recommendations. This role will be responsible for driving a successful customer implementation from start to finish, setting the underlying foundation of their OpenGov platform, while promoting maximum value for their investment in OpenGov. Responsibilities: - Drive and manage new customer implementations from start to finish. This includes providing guidance, assistance, and support to customers from the initial data requirements gathering, technical platform configuration, administrator training and all other requirements defined through a customer's implementation. - Be the primary technical point of contact for new customers --- TITLE: Senior Data Platform Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-05-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/577944f0-3cd5-4db0-8716-ca90670e991c EXCERPT: Senior Data Platform Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Description: Senior Data Platform Engineer Location: Pune Tech Stack: Snowflake, dbt (Cloud/Core), AWS, Terraform, Fivetran About the role OpenGov is seeking a highly technical Data Platform Engineer to build and scale our centralized data infrastructure. As an early member of the Data Infrastructure team, you will co-architect the systems that power analytics and AI at scale-from ingestion to transformation and governed access. You are the engineer who builds the factory, not just the one who runs the assembly line. You'll create the "paved path" that enables our federated business units to build, deploy, and monitor their own data products with speed and reliability. You will partner with the engineering/product, and operations team in G&A and GTM, requiring --- TITLE: Office Manager EMPLOYER: OpenGov LOCATION: US | Massachusetts | Boston, Boston, Massachusetts, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-18 APPLY_URL: https://jobs.ashbyhq.com/opengov/6304cc73-dd7d-481c-9648-20ec21a3f150 EXCERPT: Office Manager US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary We're hiring a Workplace Manager to serve as the site lead for daily operations and workplace experience, partnering directly with Boston leadership to align the physical workplace with business objectives at our growing Boston office. This is a hands-on, people-first role for someone who brings operational precision, a hospitality mindset, and genuine passion for building environments where people do their best work - and who is energized by the autonomy to make it happen. At OpenGov, our offices are extensions of our culture. As Culture Champion of our Boston office, you will manage the full spectrum of office needs - from vendors and facilities to events and employee experience - while building and scaling --- TITLE: Senior Implementation Consultant EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-03 APPLY_URL: https://jobs.ashbyhq.com/opengov/4935bf56-6d2e-48a8-9dc6-3f42804d6850 EXCERPT: Senior Implementation Consultant US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Senior Implementation Consultant plays a critical role in driving value for OpenGov customers by leading the seamless and successful implementation of our solutions. This position requires advanced product knowledge, extensive subject matter expertise, and the ability to provide creative and effective solutions. The Senior Implementation Consultant oversees complex implementation projects, provides mentorship to team members, and contributes strategically to delivery operations, sales scoping, and product development efforts. This role also involves establishing cross-functional relationships and delivering on organizational objectives while ensuring maximum value for customer investments. Responsibilities: - Lead and manage complex, end-to-end implementation projects for new and expanding customers, including data requirements gathering, technical platform configuration, administrator training, and other implementation --- TITLE: Manager, Engineering EMPLOYER: OpenGov LOCATION: US | Massachusetts | Boston, Boston, Massachusetts, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-29 APPLY_URL: https://jobs.ashbyhq.com/opengov/2ef56c48-38a2-4a1e-bf4e-7718bc46f3d2 EXCERPT: Manager, Engineering US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Are you ready to play a pivotal role in revolutionizing local and state government through cutting-edge technology? OpenGov seeks an experienced Manager, Engineering to lead our innovative team. This role is perfect for a leader who thrives in a fast-paced, multi-tenant SaaS environment and is passionate about leveraging React, JavaScript, TypeScript, Node.js, and AWS to build world-class solutions that will directly impact the effectiveness of local and state governments. Our AI Agents team designs and implements robust, cloud native applications that power AI driven ERP workflows and enhance the user experience for local and state governments. As a Senior Manager, you will lead a talented team of engineers building the AI Agents Platform, the --- TITLE: Enterprise Account Executive EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-01 APPLY_URL: https://jobs.ashbyhq.com/opengov/932a4567-e8f1-4c88-b643-77bcfc7ae985 EXCERPT: Enterprise Account Executive US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Enterprise Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the Enterprise Pod Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities: - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability to work collaboratively --- TITLE: Account Executive EMPLOYER: OpenGov LOCATION: US | Massachusetts | Boston, Boston, Massachusetts, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-21 APPLY_URL: https://jobs.ashbyhq.com/opengov/43330960-837b-4ae0-b7d5-f1ac4f0f8b84 EXCERPT: Account Executive US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary The ERP Specialist Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the ERP POD Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability to work collaboratively --- TITLE: AI Developer II EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/ea5f3b39-867a-4dd4-8585-9a3dc6638cf5 EXCERPT: AI Developer II India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary OpenGov's Professional Services (PS) team is expanding its AI capabilities to accelerate product implementations, streamline customer workflows, and deliver transformative efficiencies to state and local governments. As a 'AI Developer - Implematation', you will split your time between: - Building AI agents, tools, automations, and reusable PS assets, and - Partnering directly with implementation teams and customers to configure, deploy, and optimize AI-driven workflows This role is ideal for a technical builder who is equally comfortable writing code, understanding government business processes, collaborating cross-functionally, and supporting delivery teams with AI and integration expertise. You will help define OpenGov's standards for AI-enabled implementations and shape how our PS organization scales using AI-first practices. Key Responsibilities AI Capabilities & --- TITLE: Sales Development Representative EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-08 APPLY_URL: https://jobs.ashbyhq.com/opengov/cb56b4c0-c229-49b7-8507-ca21d62b4f57 EXCERPT: Sales Development Representative US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Sales Development Representative (SDR) is the front line of OpenGov's mission. You won't just be generating pipeline - you'll be connecting government leaders with technology that helps their communities run better. This role is built for people who are hungry to grow, competitive by nature, and motivated by the idea that their work genuinely matters. You'll receive hands-on training, real mentorship, and a clear path into a full-cycle sales career - all at a company where the mission is worth showing up for. Responsibilities: - Build and own your pipeline - research market trends and identify fresh business opportunities for OpenGov within your assigned territory through high-volume outbound calls, emails, --- TITLE: Account Executive II EMPLOYER: OpenGov LOCATION: US | Georgia | Atlanta, Atlanta, Georgia, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-21 APPLY_URL: https://jobs.ashbyhq.com/opengov/39c627b4-a226-4cea-8507-21b2919a7646 EXCERPT: Account Executive II US | Georgia | Atlanta, Atlanta, Georgia, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Mid Market Specialist Account Executive will lead all sales efforts within their assigned territory for a defined OpenGov Product Suite. Including, territory planning, prospect identification, lead generation, sales cycle management, and ownership of sales calls, proposals, and contract negotiation through deal closure. This individual will work collaboratively with the Mid Market Team Leader and additional stakeholders throughout the organization to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our customers. Responsibilities: - Lead the customer relationship for a defined OpenGov Product Suite driving the overall strategy for a specific territory and marshaling the pre-sales team to grow our new and existing customer accounts - Ability --- TITLE: Community Services Technical Support Specialist EMPLOYER: OpenGov LOCATION: US | Texas | Dallas, Dallas, Texas, United States (unspecified) SALARY: Not disclosed POSTED: 2026-04-08 APPLY_URL: https://jobs.ashbyhq.com/opengov/78ca35d7-1a0b-46aa-8a33-599270c98f51 EXCERPT: Community Services Technical Support Specialist US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist --- TITLE: Administrative Services Technical Support Specialist EMPLOYER: OpenGov LOCATION: US | Texas | Dallas, Dallas, Texas, United States (unspecified) SALARY: Not disclosed POSTED: 2026-04-08 APPLY_URL: https://jobs.ashbyhq.com/opengov/29fbd39b-a5c6-4d97-80a1-d7d48975d136 EXCERPT: Administrative Services Technical Support Specialist US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist --- TITLE: Community Operations Subject Matter Expert EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States, US | Massachusetts | Boston, US | California | San Francisco (unspecified) SALARY: Not disclosed POSTED: 2026-05-01 APPLY_URL: https://jobs.ashbyhq.com/opengov/ab915727-8264-44ff-ba6b-b291e2c2971a EXCERPT: Community Operations Subject Matter Expert US | Illinois | Chicago, Chicago, Illinois, United States, US | Massachusetts | Boston, US | California | San Francisco OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Subject Matter Expert - Community Operations serves as a trusted advisor to prospective and current customers as well as internal OpenGov teams. The Subject Matter Expert leverages technical and subject matter expertise to guide clients through product evaluations and business value demonstrations. This role requires strong analytical and problem-solving skills to adapt solutions and resolve customer challenges. The Subject Matter Expert works independently on varied and complex assignments while collaborating with cross-functional teams. Responsibilities: - Work with members of the Sales, Professional Services, Research and Development, and Customer Success teams as an integral part of the OpenGov ecosystem. - --- TITLE: Sr Customer Success Manager EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-04 APPLY_URL: https://jobs.ashbyhq.com/opengov/4891e5b6-cf2e-4ecd-83a1-e333fc853dbe EXCERPT: Sr Customer Success Manager US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: As a Senior Customer Success Manager at OpenGov, you will serve as a strategic advisor and partner to a portfolio of high-impact customers. You will leverage your experience in customer engagement, cross-functional leadership, and strategic account management to drive product adoption, customer retention, and revenue expansion. This role requires strong business acumen, the ability to influence executive stakeholders, and the strategic insight to align OpenGov solutions with customer priorities. Your work will directly contribute to customer satisfaction, long-term loyalty, and company growth. Responsibilities: - Develop and execute comprehensive customer success plans that align customer goals with OpenGov's solutions to drive adoption, retention, and expansion. - Cultivate deep, trust-based relationships with --- TITLE: Customer Success Engineer - Government Finance EMPLOYER: OpenGov LOCATION: US | Texas | Dallas, Dallas, Texas, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-02 APPLY_URL: https://jobs.ashbyhq.com/opengov/311638be-f392-43c8-b9cf-6fe6ac58cc6c EXCERPT: Customer Success Engineer - Government Finance US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Government Finance SME (Customer Success Engineer III) is a trusted technical and domain expert who partners closely with customers to help them achieve measurable outcomes across multiple OpenGov product suites. With a strong foundation in public accounting, this role brings deep expertise in financial reporting, audit, compliance, and governmental accounting to guide customers through complex technical and business challenges. The CSE III applies advanced analytical and problem-solving skills to assess non-standard scenarios, identify root causes, and recommend innovative, scalable solutions that align product capabilities with customer goals. As a senior, fully qualified professional, the CSE III plays a critical role in driving adoption, retention, and expansion by ensuring customers --- TITLE: Manager II, Professional Services (Implementation Consultant) EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-01 APPLY_URL: https://jobs.ashbyhq.com/opengov/77a9f826-d74d-4fa8-a684-9e45c4928da8 EXCERPT: Manager II, Professional Services (Implementation Consultant) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Under the supervision of a Professional Services Director or Sr. Manager, the Manager will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the successful deployment of OpenGov solutions. This role ensures that customer implementations are completed on time, within budget, and with high customer satisfaction. In addition to team leadership and project oversight, this role requires strong technical acumen, particularly in data preparation, workflow documentation, and product configuration. The Manager I will play a critical role in mentoring the team on technical problem-solving, ensuring quality implementation standards, and partnering cross-functionally to continuously improve delivery efficiency. Responsibilities: - Lead, coach, and mentor a team of Implementation --- TITLE: Solution Engineer I - Government Finance EMPLOYER: OpenGov LOCATION: US | Texas | Dallas, Dallas, Texas, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-09 APPLY_URL: https://jobs.ashbyhq.com/opengov/c94cccf1-408c-44da-8f12-7cca6667e583 EXCERPT: Solution Engineer I - Government Finance US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: OpenGov is seeking a detail-oriented and mission-driven Solutions Engineer I - Government Finance with a strong background in accounting or public finance to guide government agencies through the evaluation of OpenGov's ERP solutions. This role is ideal for a public accountant or financial professional who understands governmental accounting practices and wants to help modernize financial operations across the public sector. As a Government Finance SME, you will leverage your accounting expertise to assess client needs, evaluate financial workflows, and demonstrate how OpenGov's solutions support budgeting, general ledger, reporting, procurement, and other critical finance functions. You will help organizations understand how modernization can improve accuracy, efficiency, and transparency, ultimately advancing OpenGov's --- TITLE: Customer Success Manager II - Dallas, TX EMPLOYER: OpenGov LOCATION: US | Texas | Dallas, Dallas, Texas, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-18 APPLY_URL: https://jobs.ashbyhq.com/opengov/9457d6ce-ed3d-4c22-8479-541e4f08bcd6 EXCERPT: Customer Success Manager II - Dallas, TX US | Texas | Dallas, Dallas, Texas, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary As a Customer Success Manager II at OpenGov, you own and manage a portfolio of ~80 customers, ensuring they don't just use our software but transform how they serve their communities. This is not a passive support role; it is a proactive, commercially-driven position designed for a high-achiever who thrives on organization, relationship-building, and hitting retention targets. What You'll Do (Responsibilities) - Strategic Portfolio Management : Own the end-to-end lifecycle for your customers, moving beyond reactive support to become a proactive partner in their success. - Risk Mitigation & Retention: Use data-driven insights to identify "at-risk" accounts early. You will develop and execute plans to stabilize usage and secure --- TITLE: Principal Software Engineer - Full Stack EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-05-14 APPLY_URL: https://jobs.ashbyhq.com/opengov/f625e4e2-3228-4c03-9fb2-1b2fdb3377b2 EXCERPT: Principal Software Engineer - Full Stack India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: You'll be the senior-most technical leader on our data platform - the foundation every OpenGov product depends on. Your primary mandate is to define how AI reshapes our platform: from the APIs and services that enable AI-powered product experiences, to the engineering workflows that let your team ship 3-10x faster with AI-assisted development. You'll own the architecture of systems at scale and set the technical bar for an engineering team that's operating in an AI-native way. What you'll ship: - Architect and build the APIs and services that power OpenGov's data and reporting platform at scale, with first-class support for AI agent consumption alongside human interfaces - Define and drive the technical strategy for --- TITLE: Customer Success Manager II - San Francisco, CA EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-03 APPLY_URL: https://jobs.ashbyhq.com/opengov/429f8478-a804-46e9-8bc7-723df9e747ee EXCERPT: Customer Success Manager II - San Francisco, CA US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary As a Customer Success Manager II at OpenGov, you own and manage a portfolio of ~80 customers, ensuring they don't just use our software but transform how they serve their communities. This is not a passive support role; it is a proactive, commercially-driven position designed for a high-achiever who thrives on organization, relationship-building, and hitting retention targets. What You'll Do (Responsibilities) - Strategic Portfolio Management : Own the end-to-end lifecycle for your customers, moving beyond reactive support to become a proactive partner in their success. - Risk Mitigation & Retention: Use data-driven insights to identify "at-risk" accounts early. You will develop and execute plans to stabilize --- TITLE: Software Engineer III (Data Platform) EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-05-04 APPLY_URL: https://jobs.ashbyhq.com/opengov/8bf2696a-c343-4670-bcca-5e68397c039e EXCERPT: Software Engineer III (Data Platform) India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: At OpenGov bold ideas ship daily and rapid iteration turns directly into measurable customer impact. We stay relentlessly aligned with customer outcomes while pushing the frontier of AI-driven software development, using cutting-edge AI tools and techniques to build systems that scale. As a Software Engineer III at OpenGov, you'll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. As a crucial member of our engineering team, you'll lead and deliver new features and improvements in a fast-paced, agile environment, utilizing modern technologies such as ReactJS, Typescript, GraphQL, and NodeJS. Responsibilities: - Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success. - Generate clean, efficient, --- TITLE: Data Engineer (Snowflake | DBT) EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 APPLY_URL: https://jobs.ashbyhq.com/opengov/93d3ce22-3b33-4357-bdec-8c8412e5b42a EXCERPT: Data Engineer (Snowflake | DBT) India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . About the role OpenGov is looking for a skilled and solution-oriented Data Engineer to join our growing Data team. In this role, you will be the bridge between business stakeholders and data solutions-translating complex analytical and AI use case requirements into reliable, scalable data products. You will work hands-on with Snowflake, dbt, and Airflow to model, transform, and orchestrate data that powers decision-making across the organization. You think in terms of data models, business domains, and consumption patterns. You partner closely with analytics, product, and engineering teams to understand their needs and deliver data solutions that are well-structured, well-documented, and production-ready. What You'll Own - Stakeholder Engagement & Requirement Gathering: Partner with business stakeholders across Analytics, Operations, --- TITLE: Sr. Manager, Professional Services EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/4b3b8bc8-4f2b-4ac8-8fe6-d1e40bc2f3ce EXCERPT: Sr. Manager, Professional Services India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: This senior leadership position reports directly to the Professional Services Director and plays a pivotal role in driving the success of our professional services organization. You will lead and mentor a high-performing team of and/or Project Managers, Implementation Consultants, and other specialists. You will be responsible for overseeing a strategic portfolio of complex implementations, ensuring on-time, on-budget delivery, working with the project team to accurately forecast their projects, and exceeding customer expectations. In addition, this role will be responsible for the training and development of assigned staff. Why Join Us: This is an exciting opportunity to lead a talented team and make a significant impact on the success of our growing organization. You will have the --- TITLE: Data Solution Engineer III EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-09 APPLY_URL: https://jobs.ashbyhq.com/opengov/872e4856-bbdf-4b52-ae9f-5bd503adcf87 EXCERPT: Data Solution Engineer III India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Data Solutions Engineer III is a fully qualified, experienced professional responsible for driving complex customer data integration implementations from start to finish. This role requires sophisticated analytical and problem solving techniques to assess and address unique customer needs by way of database schema knowledge, ETL tooling, and scripting to maximize the value for the customer. As a trusted advisor, the Data Solutions Engineer combines their deep expertise in database systems and data migrations with a strategic perspective to guide customers through their challenging integration and migration needs. By building strong relationships with senior internal and other external stakeholders, this position influences projects to deliver impactful solutions. Responsibilities: - Serve as a key technical advisor and --- TITLE: Account Executive - Team Lead EMPLOYER: OpenGov LOCATION: US | Massachusetts | Boston, Boston, Massachusetts, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-20 APPLY_URL: https://jobs.ashbyhq.com/opengov/d5a3a4e2-2d7f-4fd9-81d0-7dfacbec1c83 EXCERPT: Account Executive - Team Lead US | Massachusetts | Boston, Boston, Massachusetts, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary This role will see you play a Player/Coach, where you will be responsible for building and managing a portfolio of accounts, while also coaching, mentoring, and strategizing with other Mid-Atlantic POD team members. You will be a key member of the sales team, responsible for driving revenue growth and developing long-term client relationships. Responsibilities - Drive the entire sales cycle from prospecting to deal closing - Develop and Implement strategic account plans to achieve sales goals and objectives - Mentor other Northeast POD members to achieve team quotas - Secure new clients for core SAAS platform - Grow business within assigned prospect lists, and expand into ancillary jurisdiction types - Quickly --- TITLE: Manager, Professional Services (Solution Consultant) EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-04-23 APPLY_URL: https://jobs.ashbyhq.com/opengov/555bb503-9d46-43d2-baec-5c4bd125e8b6 EXCERPT: Manager, Professional Services (Solution Consultant) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Reporting to the Professional Services Director, the Manager II will lead and scale the Solution Consultants' scoping function, responsible for the accurate scoping of professional services engagements. This role ensures that scoping efforts are completed with high accuracy and in a timely manner, setting the stage for successful implementations with high customer satisfaction. In addition to team leadership and scoping oversight, this role requires strong critical thinking, project management, and attention to detail while operating in uncertainty. The Manager II will play a critical role in translating strategic objectives into scalable scoping processes and operating models. This position also emphasizes team development and process optimization to align with organizational goals. This --- TITLE: Application Security Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 APPLY_URL: https://jobs.ashbyhq.com/opengov/dcb78ba1-727a-4dbf-8e88-43a09d580523 EXCERPT: Application Security Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Application Security Engineer is a technical individual who is responsible for ensuring the security, integrity, and resilience of our cloud-native SaaS applications. This role partners closely with Software Engineering, Product, DevOps, and Security Operations to embed security into every phase of the SDLC. The ideal candidate is hands-on, highly collaborative, and capable of scaling AppSec processes that align with best practices, regulatory requirements, and the needs of a rapidly growing technology organization. Responsibilities: - Embed security into CI/CD pipelines through scalable guardrails, automated security checks, and continuous improvements to developer workflows. - Drive adoption of secure coding best practices across engineering teams through tooling, guidance, and direct partnership. - Lead threat modeling exercises for high-risk features --- TITLE: Senior Accountant EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-21 APPLY_URL: https://jobs.ashbyhq.com/opengov/e848c8e4-fcfd-472b-9c4b-e7499d653a2e EXCERPT: Senior Accountant US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Senior Accountant will own various GL accounting process areas within the monthly, quarterly, and annual close activities for the Company. In addition to period-end close activities, the Senior Accountant will assist with financial reporting, audit preparation and support, and the maintenance and improvement of accounting policies and procedures. This individual will bring deep expertise in public accounting and/or industry experience, and this role will operate as a trusted subject matter expert working cross-functionally across the organization to drive timely and accurate financial results. The role sits in our Chicago office four days per week, reports to the Accounting Manager, and offers meaningful exposure to senior finance leadership. Responsibilities: - Own day-to-day accounting for --- TITLE: Project Manager III EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-09 APPLY_URL: https://jobs.ashbyhq.com/opengov/554fb4ab-b13b-4ce9-8c82-90b91ad65887 EXCERPT: Project Manager III US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: The Project Manager III will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results. Responsibilities: - Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers - Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope. - Be a primary point of contact for project implementation activity - Establish project command --- TITLE: Salesforce System Administrator EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/34a37fdb-3f70-4798-a9f7-77181924a801 EXCERPT: Salesforce System Administrator India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: We are hiring a Business Systems Analyst (Salesforce) to support the configuration, maintenance, and continuous improvement of our Salesforce platform and integrated GTM systems. Based in Pune, this role is ideal for professionals with strong Salesforce skills who are eager to grow in a collaborative and high-impact environment. Key Responsibilities: - System Administration: Manage users, roles, profiles, forecasts, territory management and permission sets across the Salesforce ecosystem. - Salesforce CPQ & Sales/Service Cloud: Hands-on experience configuring and customizing Salesforce (Sales Cloud, Service Cloud, CPQ) and integrated ERP systems (NetSuite) to support global GTM operations. - Configuration & Automation: Build and maintain automation using point and click tools such as Flows, Lightning App Builder, Approval processes, etc. Should --- TITLE: Lead Executive Assistant to the CEO EMPLOYER: OpenGov LOCATION: US | California | San Francisco, San Francisco, California, United States (unspecified) SALARY: Not disclosed POSTED: 2026-04-29 APPLY_URL: https://jobs.ashbyhq.com/opengov/00220369-c22c-4ce4-891b-a234b63baeaa EXCERPT: Lead Executive Assistant to the CEO US | California | San Francisco, San Francisco, California, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary We are seeking a dynamic and highly trusted Lead Executive Assistant to provide high-level, strategic support to our CEO. This role is mission-critical to the rhythm and effectiveness of our executive team and demands exceptional judgment, foresight, grit, and strong business acumen. As the right hand to the CEO, you will act as an extension of the executive's leadership style, communication, and priorities. You will manage complex calendaring and travel, drive cross-functional coordination, drive planning of leadership offsites and team events, and lead key administrative and operational processes. You will work in close partnership with the Chief of Staff to the CEO, aligning on priorities, communications, decision making, --- TITLE: Staff Software Engineer - Full Stack (React, Node) EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-12 APPLY_URL: https://jobs.ashbyhq.com/opengov/ea7f3cd9-c135-4643-ba26-1304c651df0d EXCERPT: Staff Software Engineer - Full Stack (React, Node) India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: You'll deliver new product capabilities across our platform, working across the full stack - from database models to UI components - and owning features end-to-end. AI is central to how you'll work: you'll use AI-assisted development tools daily to accelerate your output, build AI-powered product experiences for our customers, and help establish the practices that make our team effective in this new operating model. What you'll ship: - Build and improve APIs, microservices, and frontend experiences that power government agencies at scale - Own features end-to-end: collaborate with Product and Design to define the problem, build the solution, ship it, and monitor it in production - Build AI-powered product features - from --- TITLE: Staff Software Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-04-22 APPLY_URL: https://jobs.ashbyhq.com/opengov/dff79c46-1d15-455f-905c-35834b602091 EXCERPT: Staff Software Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: You'll deliver new product capabilities across our platform, working across the full stack - from database models to UI components - and owning features end-to-end. AI is central to how you'll work: you'll use AI-assisted development tools daily to accelerate your output, build AI-powered product experiences for our customers, and help establish the practices that make our team effective in this new operating model. What you'll ship: - Build and improve APIs, microservices, and frontend experiences that power government agencies at scale - Own features end-to-end: collaborate with Product and Design to define the problem, build the solution, ship it, and monitor it in production - Build AI-powered product features - from intelligent data analysis and agent-driven --- TITLE: Sr. Application Security Engineer EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-05-23 APPLY_URL: https://jobs.ashbyhq.com/opengov/83a16c6c-f6c1-4c05-93fc-1b1c2d48df1e EXCERPT: Sr. Application Security Engineer India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Role Summary The Senior Application Security Engineer is a technical leader responsible for ensuring the security, integrity, and resilience of our cloud-native SaaS applications. This role partners closely with Software Engineering, Product, DevOps, and Security Operations to embed security into every phase of the SDLC. The ideal candidate is hands-on, highly collaborative, and capable of scaling AppSec processes that align with best practices, regulatory requirements, and the needs of a rapidly growing technology organization. Key Responsibilities - Embed security into CI/CD pipelines through scalable guardrails, automated security checks, and continuous improvements to developer workflows. - Drive adoption of secure coding best practices across engineering teams through tooling, guidance, and direct partnership. - Lead threat modeling exercises for high-risk --- TITLE: Manager II, Professional Services EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-03-25 APPLY_URL: https://jobs.ashbyhq.com/opengov/1f3869f3-5af3-4481-904f-8b6b680c7aaa EXCERPT: Manager II, Professional Services India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary: Reporting to the Director of Professional Services or Senior Professional Services Manager, the Manager II, Professional Services, is responsible for leading and managing a team to ensure successful project deployments. This includes ensuring projects are delivered on-time, within budget, and with high customer satisfaction. The role involves translating strategic objectives into operational processes, overseeing multiple complex projects, and fostering cross-functional collaboration. This position also emphasizes team development, portfolio management, and process optimization to align with organizational goals. Responsibilities: - Lead and oversee a diverse team that may include Project Managers, Implementation Consultants, and other roles, ensuring effective recruitment, coaching, mentoring, and performance management. - Translate strategic plans into operational processes that impact both the team and --- TITLE: Project Manager II (Grants and Capital Management) EMPLOYER: OpenGov LOCATION: US | Illinois | Chicago, Chicago, Illinois, United States (unspecified) SALARY: Not disclosed POSTED: 2026-05-05 APPLY_URL: https://jobs.ashbyhq.com/opengov/b5182205-170e-4eae-95bd-248acc38b9fd EXCERPT: Project Manager II (Grants and Capital Management) US | Illinois | Chicago, Chicago, Illinois, United States OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary The Project Manager II (Government App Builder) will demonstrate strong ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results. Government App Builder is a low code, no code platform that enables state and local governments to build and implement solutions for grants management, disaster preparedness and recovery, capital planning, and project management. Responsibilities - Set scope, timeline, and deliverables to ensure successful --- TITLE: Lead Executive Assistant EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-04 APPLY_URL: https://jobs.ashbyhq.com/opengov/d18af80d-9554-4e31-84bb-89dec50b6dbd EXCERPT: Lead Executive Assistant India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary We are seeking a dynamic and highly trusted Lead Executive Assistant to provide high-level, strategic support. This role is mission-critical to the rhythm and effectiveness of our executive team and demands exceptional judgment, foresight, grit, and strong business acumen. You will act as an extension of the executive's leadership style, communication, and priorities. You will manage complex calendaring and travel, drive cross-functional coordination, drive planning of leadership offsites and team events, and lead key administrative and operational processes. You will work in close partnership with the Chief of Staff, aligning on priorities, communications, decision making, and planning to maximize executive effectiveness. Moreover, you will be a key contributor toward coordinating with cross-functional executive assistants and Executive Leadership. --- TITLE: Manager I, IT Operations and Services EMPLOYER: OpenGov LOCATION: India | Pune, Pune, India (unspecified) SALARY: Not disclosed POSTED: 2026-06-03 APPLY_URL: https://jobs.ashbyhq.com/opengov/15319fa2-d6ba-4e82-9411-4a5f4f1f591b EXCERPT: Manager I, IT Operations and Services India | Pune, Pune, India OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary The Manager, IT Services (Pune) leads the Pune-based IT Operations and Services function responsible for high-quality global end-user support execution, knowledge management, and operational consistency. This hands-on leader builds a high-performing service desk team, enforces ITSM processes, improves SLA performance, while partnering tightly with US-based IT leadership on escalations, handoffs, and continuous improvement. Core Responsibilities - Lead day-to-day Pune service desk operations: triage discipline, accurate categorization, quality ticket notes, and consistent customer communications. - Own Pune performance against SLAs, backlog aging targets, and reopen-rate reduction; escalate systemic issues to IT Ops for remediation. - Establish queue coverage plans (rotations, overlap coverage, escalation handoffs) and ensure clean cross-time-zone baton passes. - Define and enforce ITSM --- [PASTE YOUR RESUME OR SKILLS HERE]