I'm looking for a job. I exported this list from FewerJobs.com - a curated job board. Please: 1. Rank these jobs by fit for me, given my resume / skills. 2. Highlight the top 5 with a one-sentence rationale each. 3. Flag any concerns, including benefit values without source-backed evidence. 4. Suggest one or two filter changes I could make on FewerJobs to find more good matches. Filters I applied: - q: Five9 Inc - quality_floor: default - match_401k_strict: true - parental_strict: true - non_birth_strict: true - pto_strict: true - include_older: false - apply_url_verified: false - page: 2 - per_page: 100 - sort: relevance Jobs (100 total): --- TITLE: Enterprise Sales Director - West EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $86K-$167K POSTED: 2026-01-13 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5763360004 EXCERPT: Enterprise Sales Director - West United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Washington, Oregon, California, Nevada or Utah preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan during quarterly review sessions - Maintain account and opportunity forecasting within our internal forecasting system (SFDC) - --- TITLE: Deal Desk Analyst EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $52K-$138K POSTED: 2026-04-22 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5979165004 EXCERPT: Deal Desk Analyst United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. This individual is responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager. Key Responsibilities - Act as a sales-facing subject matter expert on process, policy, and pricing related matters - Assist sales teams in creating and positioning complex orders - Act as liaison between sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Finance, Order Management, Legal, Product Marketing, etc.) - Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields - Process and manage order fulfillments in Salesforce in accordance with executed contracts and orders - Anticipate problems and initiate actions to ensure customer orders are processed timely and efficiently - Ability to read and interpret business terms and conditions - Act as a system power user for all SFDC and answer --- TITLE: Provisioning Engineer EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-05-22 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=6003293004 EXCERPT: Provisioning Engineer Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Responsibilities: - Process platform software provisioning requests for customer facing services, allocating telecom resources and features (CNAM, Vanity lookup, SIP Trunk) in accordance with internal procedures and SLAs; - Manage orders of Local DID, International DID and Toll Free for customers through various carriers' portals; - Interact with carriers in order to troubleshoot routing issues with phone numbers; - Work closely with Operations teams to deliver the complex customers' features and requests - Collaborate with Sales, Professional Services, Sales Operations teams to process customer related requests; - Follow up on pending cases and escalations; - Collaborate internally and with other teams to ensure efficient workflows, processes, and resource support; - Monitor for status updates, update corresponding tickets - Provide updates to customers and internal teams - Ensure exceptional customer service to both internal and external customers Required skills: - Minimum 5 years work experience as Tech Support Engineer, Provisioning Engineer or similar roles - Accountability and positive team attitude - Readiness to do repetitive work with accuracy and attention to details; - Ability to multitask while getting things done; --- TITLE: Enterprise Sales Director - Northeast EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $107K-$265K POSTED: 2025-03-20 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5481517004 EXCERPT: Enterprise Sales Director - Northeast United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North and Central America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We hire professionals who have a minimum of 10 years operating, selling, or servicing customer contact/engagement centers for Sales or Service. Your relevant experience is paramount to being considered. Candidates should possess a high level of professionalism, persistence, focus, and ability to execute while selling or serving our customers. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. States include : Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, New York, New Jersey, Pennsylvania and Connecticut. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and --- TITLE: Staff Software Engineer | AI Automation EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-02-13 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5803570004 EXCERPT: Staff Software Engineer | AI Automation India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team The Product Engineering team drives the development and realization of practical AI solutions for the contact‑centre environment. Our existing Studio product stack is built on PHP/Laravel, Python, and Vue.js , deployed across both private and public clouds. We leverage leading cloud AI services, including Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex . Our vision is to reimagine the connection experience between end users and the brands that serve them. Our AI agents will deliver delightful, efficient self‑service at super‑human speeds, while seamlessly integrating live human agents whenever a human touch is required. These AI agents will also assist live agents and help supervisors and managers optimize the blend of human and AI workforce. The Staff Software Engineer role is part of the Studio Innovations team , which focuses on modernizing the existing Studio product. This team ensures our production systems remain stable, secure, and high‑performing, and is responsible for enhancements that transition the Studio platform into Java microservices on GCP . This position is based out of an affiliate office of Acqueon --- TITLE: Talent Acquisition Coordinator EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-04-15 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5971498004 EXCERPT: Talent Acquisition Coordinator Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Talent Acquisition Coordinator To support our continued growth, we are looking for a talented Talent Acquisition Coordinator to join our team. Reporting to the Manager, TA Ops and Programs, this role will support our United States recruiting team with scheduling and administrative support. This is a great opportunity meaningfully impact the Candidate and Hiring Manager experience while gaining experience across a variety of talent acquisition competencies! This position requires working during US PST business hours . Key Responsibilities - Coordinate complex interviews for candidates and interview teams across multiple time zones, ensuring timely and efficient communication. - Act as a primary point of contact for resolving all interview-related issues, including scheduling conflicts and technical difficulties, in a prompt and professional manner. - Create a positive and welcoming environment for candidates, acting as an ambassador for our company culture and ensuring they feel valued throughout the process. - Provide outstanding customer service to our internal and external stakeholders. - Work collaboratively with TA Partners and HR Ops on the status of new hires. - Handle recruiting-related operational tasks, which --- TITLE: Director, Indirect and Telecom Tax EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $108K-$336K POSTED: 2026-05-06 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5989255004 EXCERPT: Director, Indirect and Telecom Tax United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced and detail-oriented Director of Indirect Tax to lead our indirect tax function. This position reports to the Chief Accounting Officer. The ideal candidate will have extensive experience with SaaS, telecom tax and regulatory filings, a strong understanding of US sales/use tax, Canadian GST/HST, International VAT/GST, and experience with FCC/USAC filings. This role is responsible for ensuring compliance with all indirect tax laws and regulations, as well as identifying and implementing tax-saving strategies. Key Responsibilities - Lead, mentor, and manage a team of three indirect tax professionals, fostering a culture of high performance and continuous improvement. - Oversee all aspects of indirect tax compliance for SaaS/Telecom products, including the preparation and filing of transactional tax returns, US Sales/Use Tax, Canadian GST/HST, and other provincial filings. - Manage and ensure timely and accurate filing of all state and federal regulatory filings, such as FCC/USAC reports, State PSC reports, and Canadian CRTC filings. - Develop and implement strategies to minimize tax liabilities and optimize tax positions. - Provide tax guidance on new product introductions --- TITLE: NOC Tech I EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2025-12-19 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5741744004 EXCERPT: NOC Tech I Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Key Responsibilities - Monitoring the system performance, services in the cloud infrastructure to ensure the availability of the connectivity and services - Performing regular checks on systems, services in the infrastructure - Provide timely response to all incidents, outages, and performance alerts. Categorize issues for escalation to appropriate technical teams. - Monitor and Identify events proactively resolving issues. - Respond & Resolve Customer escalations within the SLA window. - Turn up customer applications & services in accordance with standard procedures. - Open and track to resolution carrier and internal tickets. Required Experience - Minimum of 1 year of related experience in a software support position - Intermediate level knowledge on Cloud Technology (Azure, GCP, AWS, etc.) - Mid-Level technical knowledge in at least one of the following categories. - Telephony configuration and troubleshooting - Knowledge of PBX, ACD, CTI, VoIP and IVR applications. - Proficient in SIP, RTP, ISDN and other VoIP technologies - Networking configuration and troubleshooting - Knowledge in network theories and protocols like: TCP, UDP, HTTP, DHCP, DNS, NAT, BGP, MPLS, QoS, etc. - Proficient --- TITLE: Project Manager EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2025-07-26 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5599244004 EXCERPT: Project Manager Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Position: Project Manager, Professional Services Reports to : Supervisor, Professional Services Location: Manila, Philippines As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, self-managed individual who can work well with a cohesive team to help delight customers and grow business. Key Responsibilities: - Lead and manage all day-to-day operational and tactical aspects of multiple implementation projects. - Creating Project Plans - Eliciting and defining Customer requirements - Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders. - Collaborate with associated project managers and partners to ensure a streamlined implementation of all products. - Continually seek opportunities to increase customer satisfaction through vendor relationships and available tools. - Maintain and update all internal applications associated with projects. - Identify project risks and implement appropriate mitigation plans. - Interact effectively at all levels of the client organization. - Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization. - Maintain and update all internal applications associated with implementation --- TITLE: Telecom Engineer EMPLOYER: Five9 Inc LOCATION: Remote, United Kingdom (remote) SALARY: Not disclosed POSTED: 2026-05-08 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5991328004 EXCERPT: Telecom Engineer Remote, United Kingdom Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively sourcing for an experienced Senior Telecom Engineer to join our cloud operations organization on a full-time basis. The ideal candidate is someone who has worked in a 24/7 production support environment and has a strong working knowledge of VoIP, SIP, and RTP. This position is based anywhere in the UK. Key Responsibilities - Interface directly with customer's telecom engineers and IT teams to deploy customized solutions and trouble shoot issues; - Assist int the day-to-day operational support of the Telecommunications network, analyzing problems affecting network availability and customer quality reports; - Escalation point of contact for the Network Operations Center to resolve critical alerts generated by the SBC's Analyze history of telecommunication related incidents and perform preventive measures; - Assist in the day-to-day operation of the telecommunications network, where necessary analyzing problems affecting network availability and customer/vendor service quality; - Provide root-cause analyses on service outages; - Respond to Telecom alerts and alarms and provide corrective actions in coordination with the Network Operations Center; - Create technical documentation and call flow drawings --- TITLE: Enterprise Sales Director - TOLA (Texas) EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $80K-$124K POSTED: 2025-04-01 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5492530004 EXCERPT: Enterprise Sales Director - TOLA (Texas) United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We are seeking a candidate based in Texas - Houston, Austin, Dallas preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan during quarterly review sessions - Maintain account and opportunity forecasting within our --- TITLE: Site Reliability Engineer EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-03-18 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5831029004 EXCERPT: Site Reliability Engineer Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Observability Engineer Duties: - Deploy, Upgrade, Maintain third party application stacks for metrics, logging and APM - Advanced troubleshooting of performance issues related to Linux - Build, Maintain and troubleshoot containerized workloads in Kubernetes or docker - Maintain CI/CD pipeline for developer code in Gitlab - Support developers with deploying and maintaining application servers - Create / Update Ansible code for configuration management of third-party applications - Create / Update Terraform code for management of infrastructure - Work with other teams to understand their specific needs and goals for observability and help them follow established processes and best practices to achieve those goals - Act as a Subject Matter Expert for the Observability stack , answering questions from other teams on how to use the tools we provide - Provide guidance and training to junior engineers - Participate in 24x7 On Call support rotating weekly between Observability Engineers - Work US based daytime hours Requirements: - This is an intermediate position with expectation the candidate has a good amount of work experience to be self-sufficient. - Intermediate to --- TITLE: Billing Specialist EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2025-03-04 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5467461004 EXCERPT: Billing Specialist Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Key Responsibilities: - Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis - Research and resolve billing, credit and accounts receivable issues - Review and reconcile account balances in Accounts Receivable - Interface with internal customer service and support organizations on customer inquiries - Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes - Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks Key Skills: - 3-5 years billing experience - SaaS/Software/Technology Experience - Complex Contract Review - Proficient in MS Office, namely Excel - Solid understanding of billing and financial concepts - Strong analytical and problem-solving skills - Excellent oral, written and interpersonal communications - Able to work in stressful situations with firm deadlines - High degree of accuracy and attention to detail - Capable of making timely, independent decisions - NetSuite and Saleforce.com experience a huge plus - Extremely detail oriented with a keen eye for spotting errors and discrepancies - Knowledgeable and --- TITLE: Sr Software Engineer - Studio (PHP and Laravel) EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-04-23 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5979870004 EXCERPT: Sr Software Engineer - Studio (PHP and Laravel) India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Team The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex. Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor. The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize --- TITLE: Enterprise Sales Director - Pacific Northwest EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $86K-$167K POSTED: 2025-09-05 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5642987004 EXCERPT: Enterprise Sales Director - Pacific Northwest United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Enterprise Sales Director creates, identifies, and closes sales within North America or a set of named accounts. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. Based in Seattle or Portland preferred. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan during quarterly review sessions - Maintain account and opportunity forecasting within our internal forecasting system (SFDC) - Self-generate leads --- TITLE: Sr Product Manager - AI Innovations | India EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-05-19 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5999690004 EXCERPT: Sr Product Manager - AI Innovations | India India, Bengaluru (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:52840bee-52bd-4a4c-8b59-846a8a42c664-2" data-turn-id-container="request-WEB:52840bee-52bd-4a4c-8b59-846a8a42c664-2" data-testid="conversation-turn-6" data-scroll-anchor="false" data-turn="assistant"> Position Overview We are seeking a highly entrepreneurial, driven Senior Product Manager to lead the charge on our next-generation AI Insights solutions. In this 0-to-1 role, you will operate with scrappy, startup-minded velocity within the stability and scale of a mid-sized enterprise environment. You will not just be managing a roadmap; you will be building a product from the ground up that leverages machine learning and AI to deliver actionable, transformative insights to contact center operations. You are comfortable navigating the messiness of real-world data and the limitations of ML models in production, making tough tradeoff calls with incomplete information, and pivoting quickly when things aren't working. Key Responsibilities Strategic Vision & Execution - Define and execute the 0-to-1 product strategy for Five9's AI-powered insights and analytics offerings. Navigate Ambiguity - Handle real-world data complexities, manage ML model limitations in production environments, and make critical product decisions even when data is incomplete. Cross-Functional Leadership - Partner deeply with Engineering, Applied Science/ML, Design, and GTM functions --- TITLE: Mid-Market Sales Director (San Ramon) EMPLOYER: Five9 Inc LOCATION: San Ramon, CA (Hybrid) (hybrid) SALARY: $87K-$168K POSTED: 2023-08-30 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=4965099004 EXCERPT: Mid-Market Sales Director (San Ramon) San Ramon, CA (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon, CA or San Francisco, CA office is required. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan --- TITLE: Software Architect EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2025-12-09 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5679254004 EXCERPT: Software Architect India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Overview We are seeking a highly skilled Software Architect to design and guide the development of cloud-native, scalable, and resilient microservices. The ideal candidate will have deep technical expertise in distributed systems, event-driven architectures, and modern data platforms, and will play a critical role in setting the technical direction and architecture strategy for backend systems. Key Responsibilities - Architect end-to-end solutions for cloud-native applications with a strong focus on scalability, availability, performance, and security. - Design and oversee the development of microservices architectures, ensuring clean service boundaries, loose coupling, and high maintainability. - Define and guide the adoption of message queueing and streaming platforms (e.g., Kafka, Redis Streams, RabbitMQ) for event-driven communication and real-time processing. - Architect and optimize data storage solutions, including distributed databases (e.g., Citus, PostgreSQL, Snowflake) to meet high availability and scalability requirements. - Collaborate with engineering teams to define architecture blueprints, reference implementations, and technical standards. - Perform architecture reviews, provide hands-on technical guidance, and ensure adherence to best practices in code quality, testing, observability, and security. - Evaluate new technologies, frameworks, and tools; recommend and drive --- TITLE: Director, Technical Accounting EMPLOYER: Five9 Inc LOCATION: Irving, TX (Hybrid) (hybrid) SALARY: $121K-$252K POSTED: 2026-06-04 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=6014634004 EXCERPT: Director, Technical Accounting Irving, TX (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly skilled and strategic Director of Technical Accounting, reporting directly to the Chief Accounting Officer, to lead our technical accounting function. As a fast-growing SaaS company, we encounter complex and evolving accounting challenges. In this role, you will be the foremost expert on US GAAP and IFRS, ensuring our accounting policies and financial reporting is accurate, compliant, and optimized. This role will involve working with all accounting and finance functions including cross-functionally with Corp. Dev., IT, Engineering, Procurement, etc. A critical component of this role involves cross-functional leadership, specifically partnering with our Engineering and Product teams to accurately identify, track, and account for internal-use software capitalization (ASC 350-40/ASU 2025-06) . You will manage and mentor one direct report, driving a culture of continuous improvement, rigorous documentation, and collaborative problem-solving across the organization. Responsibilities Strategic Leadership & Technical Expertise - Subject Matter Expert (SME): Serve as the company's primary authority on complex US GAAP matters, with a deep focus on SaaS industry standards, including Business Combinations (ASC 805), Leases (ASC 842), Debt & Equity (Convertible Bonds, --- TITLE: Sr Revenue Accountant EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-03-24 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5835444004 EXCERPT: Sr Revenue Accountant India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Role Overview As a Senior Revenue Accountant, you will be responsible for supporting revenue accounting operations, ensuring compliance with accounting standards, and contributing to financial reporting and audit activities. You will work closely with cross-functional teams in a high-paced environment to support accurate revenue recognition and financial processes. Key Responsibilities - Participate in month end and quarter end close activities, including reconciliation, flux analysis and journal entries for revenue, deferred revenue and accounts receivable related accounts - Assist in preparation of SEC disclosures such as remaining performance obligations - Support financial and Sarbanes-Oxley audits including support documentation, and communication with external auditors - Assist in system implementation projects, such as NetSuite Advanced Revenue Management (ARM) and perform UAT - Assist on customer contract review and assessment - Ensure revenue recognition is in accordance with company policy and SaaS revenue recognition accounting standards - Support and participate in revenue accounting as well as order to cash cycle related projects Qualifications & Skills - Bachelor's Degree in Accounting, Finance or related field - Minimum of 5 years' experience in accounting or finance --- TITLE: Software Engineer- II | Backend Developer | India EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-04-23 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5979929004 EXCERPT: Software Engineer- II | Backend Developer | India India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Role Overview Design, build, and operate the server-side systems that power our screen recording platform. This role focuses on developing scalable, reliable backend services and APIs that support recording session orchestration, large file ingestion, and secure data handling. You will be a core contributor to a Java-based, cloud-native microservices architecture that supports real-time and asynchronous workloads at scale. Key Responsibilities Service & API Development - Develop and maintain backend services using Java and Spring Boot for well-defined modules. - Build and enhance RESTful APIs for platform features such as session lifecycle, uploads, and user management. - Implement file and chunk upload workflows with basic retry and error handling mechanisms (following existing patterns). - Work with cloud-managed databases to ensure efficient data storage and retrieval. - Integrate authentication and authorization mechanisms using established frameworks and guidelines. Architecture, Quality & Reliability - Develop a solid understanding of the existing microservices architecture and service interactions. - Contribute to low-to-medium complexity design discussions within the team. - Write clean, modular, and testable code with appropriate unit and integration tests. --- TITLE: Senior Network Engineer, Network Operations EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $104K-$289K POSTED: 2025-12-18 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5740180004 EXCERPT: Senior Network Engineer, Network Operations United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly motivated technical leader to guide the Network Engineering and Operations team in delivering scalable, automated, and cloud-ready networking solutions while fostering a culture of continuous improvement. Key Responsibilities: - Partner with cross-functional stakeholders to design and deliver next-generation data center fabric architectures, leveraging technologies such as VXLAN, Cisco Nexus Dashboard, Kubernetes, and AI/ML-enabled networking. - Provide technical leadership and mentorship to a team of engineers, strengthening troubleshooting capabilities, operational rigor, and adoption of network engineering best practices. - Drive automation strategy and execution using Ansible, Terraform, and CI/CD pipelines, including the design, deployment, and continuous improvement of automation for high-impact operational and reliability use cases. - Own and support all operational aspects of network security infrastructure, including operating system maintenance, vulnerability management, capacity planning, lifecycle management, and certificate administration. - Track and manage projects, processes, and technology initiatives across the team, ensuring alignment, visibility, and timely execution. - Analyze historical network incidents to identify systemic issues, perform root cause analysis, and implement automated remediation to prevent recurrence. - Lead the review, analysis, --- TITLE: Mid-Market Sales Director EMPLOYER: Five9 Inc LOCATION: San Francisco, CA (Hybrid) (hybrid) SALARY: $87K-$168K POSTED: 2026-02-25 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5812890004 EXCERPT: Mid-Market Sales Director San Francisco, CA (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon, CA or San Francisco, CA office is required. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan during quarterly --- TITLE: People Ops Supervisor EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-05-05 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5989209004 EXCERPT: People Ops Supervisor Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. People Operations Supervisor The People Operations Supervisor manages the People Operations Representatives (Tier 1) who provide employee support and handle employee lifecycle transactions. This role ensures a consistent, high-quality employee experience and will be instrumental in identifying opportunities to enhance service delivery. Additionally, the People Operations Supervisor serves as Tier 2 People Operations support for employees in the APAC Region. This role may partner closely with the Regional People Operations Specialists and reports directly to the People Operations Manager. Key Responsibilities Leadership & Employee Experience - Supervise and guide the People Ops Representatives who manage Tier 1 employee support and lifecycle transactions. - Maintain service quality through Freshservice ticket management, analysis of employee feedback trends, and knowledge base updates. - Conduct quarterly reviews of Freshservice tickets and knowledge base content to identify improvement opportunities. - Collaborate with the People Operations Specialist on workflow and system enhancements. Regional HR Operations - Provide Tier 2 case support through Freshservice for employees, responding to and resolving inquiries in a timely and professional manner. - Partner with HR, Benefits, and Payroll teams --- TITLE: Senior Software Engineer EMPLOYER: Five9 Inc LOCATION: Porto, Portugal (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-04-01 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5843131004 EXCERPT: Senior Software Engineer Porto, Portugal (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are looking for a Senior .NET Developer who combines deep technical expertise with a passion for code quality, mentorship, and collaborative delivery. In this role you will lead efforts to modernize and evolve our platform, drive engineering best practices, and work alongside product, design, and data teams to ship reliable software at scale. You bring a proven track record in .NET development, a sharp understanding of modern deployment pipelines, and the architectural awareness to build systems that scale across tenancy models and data workloads. Core Responsibilities Technical Leadership & Code Modernization - Lead architectural decisions for migrating a legacy single tenant .NET 8 application into an existing multitenant framework. - Champion clean code principles and drive technical roadmaps that reduce technical debt while maintaining delivery velocity. - Evaluate and introduce tooling, libraries, and frameworks that improve developer experience and system reliability. - Mentor junior and mid-level engineers through pairing, design reviews, and structured knowledge-sharing sessions. Code Review & Quality Assurance - Conduct constructive code reviews that uphold team standards and serve as teaching opportunities. - --- TITLE: Apprentice- Product Management EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-02-17 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5805673004 EXCERPT: Apprentice- Product Management India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are looking for a high-potential Product Manager Apprentice to join our Product Management team working on next-generation Contact Center as a Service (CCaaS) platforms. This role is designed for early-career professionals who are passionate about building enterprise SaaS products and want hands-on exposure to AI-driven customer experience technologies and modern cloud-native architectures . As a Product Manager Apprentice, you will work closely with Product Managers, Engineering, UX, Data Science, and GTM teams to define, build, and scale features across our CCaaS product lines - including AI-powered voice, digital, analytics, automation, workforce management and integrations platforms . This is a learning-intensive role that provides real ownership, structured mentorship, and exposure to the full product lifecycle in a fast-growing SaaS environment. Key Responsibilities Product Discovery & Strategy Support - Assist in researching customer problems across contact center domains such as Inbound , outbound campaigns, agent experience, AI automation, analytics, Quality Management, Workforce Management, and integrations . - Analyze market trends in CCaaS, AI in CX, cloud communications, and SaaS platforms . - Support product managers in defining product --- TITLE: Learning & Development Partner EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-01-31 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5788240004 EXCERPT: Learning & Development Partner Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a dynamic and experienced Learning and Development Partner to join our growing team. This individual will design and deliver impactful global learning experiences, manage and optimize learning systems and compliance programs, and enable employees and managers to effectively engage in their development through accessible, high-quality learning solutions. Responsibilities: Learning Content & Program Delivery - Design, develop, and curate onboarding and ongoing learning content, including e-learning (Articulate 360), microlearning, presentations, and resources aligned to business needs. - Coordinate and deliver new-hire onboarding and orientation sessions, including logistics, scheduling, global calendars, and content updates. - Support learning programs end-to-end, including project coordination, communications, surveys, and continuous improvement based on learner feedback and effectiveness metrics. Learning Systems, Compliance & Analytics - Support administration of the Learning Hub (LMS/LXP), including system configuration, content management, data integrity, integrations, and vendor coordination. - Administer and track mandatory compliance training, ensuring timely completion, accurate records, audit readiness, and alignment with Legal, Compliance, and HR requirements. - Assist in maintaining dashboards and reports to measure learning participation, effectiveness, and compliance, translating data --- TITLE: Senior DevOps Engineer EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $90K-$250K POSTED: 2026-03-19 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5831990004 EXCERPT: Senior DevOps Engineer United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. As part of the Product Engineering organization, the Senior DevOps Engineer will play a key role in building, operating, and enhancing Cloud Platform CI/CD pipeline capabilities that support highly available and scalable services. This role focuses on implementation, automation, and operational excellence, working closely with platform, SRE, and product engineering teams. We are looking for a hands-on senior engineer who thrives in Continuous Integration systems , enjoys solving complex operational problems, and contributes to building reliable cloud platforms. This role requires strong execution skills, ownership of deliverables and the ability to work effectively in a fast-paced, collaborative environment supporting business-critical services that directly power our core products at scale. Key Responsibilities: - Designing, implementing, and maintaining the build and release pipelines for software applications. - Design, build, and maintain the CI/CD platform, including infrastructure, tooling, and automation for build, test, and deployment processes to improve efficiency and reliability. - Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment. - Monitor the health and performance of the CI/CD build pipeline, implementing preventive and corrective --- TITLE: Senior Product Marketing Manager - Campaign Management & Outbound EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $124K-$191K POSTED: 2026-06-01 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=6010169004 EXCERPT: Senior Product Marketing Manager - Campaign Management & Outbound United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a Senior Product Marketing Manager for outbound dialer and campaign management with deep domain expertise in predictive, progressive, and preview dialing as well as revenue execution for list management, proactive omnichannel engagement, and compliant outreach. You will be responsible for marketing and evangelizing the value and ROI of targeted outbound campaigns for collections, sales, and support use cases. You will serve as the external "voice of the product," translating technical features into compelling customer benefits. You will craft compelling narratives that highlight differentiation, and work closely with product, marketing, and sales teams to bring our innovations to life. Key Responsibilities: - Positioning and Messaging: Craft strategic messaging that differentiates us from competitors and targets contact center leaders, driving sales throughout the funnel for both prospects and customers. - Product Launches: Define and manage go-to-market strategy for our products, including messaging, positioning, launch planning, use cases, customer stories, sales enablement, and customer adoption. - Enablement: You'll partner with customer-facing teams to create impactful narratives, content, collateral, and training to drive --- TITLE: Engineering Manager, Cloud Platform EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-05-13 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5995074004 EXCERPT: Engineering Manager, Cloud Platform India, Bengaluru (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Engineering Manager, Cloud Platform About the Role We are establishing a dedicated India-based engineering team to build and operate an end-to-end Email-as-a-Service (EaaS) platform for our product. This platform will handle automated delivery of alerts, reports, and system notifications at scale. As Engineering Manager, you will simultaneously shape the technical architecture and grow the team, reporting directly to senior product and engineering leadership. This is a dual-track role: you are expected to be deeply technical while also being an effective people manager and cross-functional collaborator. You will own both the quality of the technical output and the health of the team delivering it. What You Will Own - Technical Architecture - Define and evolve the architecture for the email delivery platform, covering IaC design, service topology, reliability patterns, and scalability strategy. - Set engineering standards for Terraform/OpenTofu module design, OpenStack/Rancher deployments, and Kubernetes-based workloads. - Drive technology decisions around deliverability, observability, and infrastructure automation with documented ADRs. - Lead hands-on technical contributions including code and IaC reviews, design reviews, and incident resolution. - Team Leadership - Hire, onboard, --- TITLE: Senior Site Reliability Engineer – Compute Platforms EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $82K-$229K POSTED: 2026-05-12 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5995005004 EXCERPT: Senior Site Reliability Engineer – Compute Platforms United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer - Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities - Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers - Define standards and automation frameworks for bare metal provisioning and lifecycle management - Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption - Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD) - --- TITLE: Mid-Market Sales Director (Remote) EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $87K-$168K POSTED: 2026-03-02 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5816559004 EXCERPT: Mid-Market Sales Director (Remote) United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals. Key Responsibilities: - Create and drive revenue within a specified region or list of named accounts - Generate business opportunities through professional networking and cold-calling - Drive brand awareness, campaigns, and lead generation via networking, associations, etc. - Meet and exceed all quarterly and annual sales quotas - Own the sales cycle from lead generation to closure - Develop business plan and present the business plan during quarterly review sessions - Maintain account and opportunity forecasting within our internal forecasting system (SFDC) - Self-generate leads from a personal connections, referral partners, and --- TITLE: Sr Software Engineer, Java, Springboot EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5994065004 EXCERPT: Sr Software Engineer, Java, Springboot India, Bengaluru (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Job Description: As a Sr. Backend Engineer, you will be a key player in our team, responsible for the design, development, and maintenance of our next-generation Billing service. Responsibilities : - Design, construct, test, and maintain a highly scalable, event-driven billing service. - Build and operate ingestion pipelines that consume usage events from Pub/Sub and other upstream sources. - Implement metering, rating, aggregation, and reconciliation logic that guarantees correctness and idempotency at scale. - Ensure systems meet business requirements, regulatory needs, and industry best practices. - Collaborate with product managers, architects, engineering leaders, and test engineers to deliver new billing capabilities. - Drive improvements on billing reliability, accuracy, performance, and cost efficiency. - Troubleshoot and support the platform in production, including on-call rotations. Qualifications: - 5+ years of software engineering experience. - 5+ years of Java backend development, with hands-on experience using Spring Boot. - Degree in Computer Science, IT, or similar field; a Master's is a plus. - Strong Computer Science fundamentals in design, data structures, algorithms, problem solving, and complexity analysis. - Experience designing and --- TITLE: Senior DevOps Engineer, Cloud Platform EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-05-07 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5990331004 EXCERPT: Senior DevOps Engineer, Cloud Platform India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Senior DevOps Engineer, Cloud Platform About the Role We are building a scalable, cloud-native Email-as-a-Service (EaaS) platform to power automated delivery of alerts, reports, and data notifications across our product suite. You will own the infrastructure layer, defining and automating the full lifecycle of email delivery infrastructure using Terraform/OpenTofu and OpenStack/Rancher. This is a high-ownership role where your work directly enables product reliability at scale. What You Will Do - Design, implement, and maintain end-to-end IaC pipelines for the email service using Terraform and OpenTofu, covering provisioning, configuration, and teardown. - Deploy and operate email service infrastructure on OpenStack and Rancher-managed Kubernetes clusters. - Build and maintain CI/CD pipelines for infrastructure delivery and service rollouts, ensuring zero-downtime deployments. - Define and enforce networking, DNS, TLS, and IP reputation configurations required for reliable email delivery (SPF, DKIM, DMARC). - Implement observability stacks (metrics, logging, alerting) for email throughput, delivery rates, bounce/spam rates, and queue health. - Manage secrets, credentials, and access controls using secrets management tooling and RBAC across environments. - Collaborate with backend engineers to define infrastructure contracts --- TITLE: Global Tax Manager EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $82K-$230K POSTED: 2026-04-28 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5984089004 EXCERPT: Global Tax Manager United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Tax Manager will have dual reporting responsibility to chief Accounting Officer and Sr. Director of Indirect Taxes and will be responsible for overseeing all direct US and all International tax activities. The Tax Manager ensures company is tax compliant and stays current with regulatory changes. Takes initiative by improving and owning tax related activities. Key Job Responsibilities - Collaborate with advisors and manage the preparation or review of quarterly and annual tax provision calculation under ASC 740 including all international tax components, such as GILTI, BEAT, FDII, Subpart F, Foreign tax credit, forecasting support and reviewing foreign tax provision calculations. - Manage the preparation, review, and filing of corporate income tax returns across multiple jurisdictions (U.S. federal, state, and international). - Responsible for review, validation and SOX controls for all Corporate and International tax workpapers including tax provision, tax returns, tax planning & projections, and tax extensions prepared by outsourced public accounting firm. - Responsible for working with state, local, federal, and international tax authorities and/or advisors on direct taxation matters to resolve tax issues. - Assist with --- TITLE: Senior Cloud Infrastructure Engineer EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $84K-$201K POSTED: 2025-10-11 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5676430004 EXCERPT: Senior Cloud Infrastructure Engineer United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Cloud Infrastructure Engineer to design, implement, and support Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on scalability, resilience, automation, and performance using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities: - Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions. - Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn). - Build and operate multi-tenant Kubernetes clusters on bare metal using SDS-backed storage. - Develop Infrastructure-as-Code using Ansible, Terraform or Pulumi, with Python/Bash automation. - Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback. - Build observability, alerting, and auto-remediation using GitOps and tools such as Prometheus, Loki, and Grafana. - Architect and maintain high availability, disaster recovery, --- TITLE: Senior Site Reliability Engineering Program & Compliance Manager EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $90K-$250K POSTED: 2026-05-13 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5995028004 EXCERPT: Senior Site Reliability Engineering Program & Compliance Manager United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking an experienced and strategic Senior Site Reliability Engineering (SRE) Program & Compliance Manager to lead business architecture, process governance, and operational maturity initiatives supporting network and infrastructure services. This role is responsible for defining, analyzing, and optimizing the business processes, policies, controls, and lifecycle frameworks that govern infrastructure services across Plan, Build, Run, and Release functions. The ideal candidate will bring deep expertise in infrastructure lifecycle management, SRE policy and procedures, process design, audit and compliance readiness, and documentation governance , with the ability to independently lead current-state (as-is) to future-state transformation initiatives . This role partners across engineering, operations, security, and business stakeholders to improve service reliability, strengthen governance, and drive continual service improvement. Key Responsibilities Business Architecture & Process Design - Lead business process mapping, analysis, and redesign for infrastructure and reliability services, documenting as-is , identifying gaps, and designing future-state operating models. - Define and mature business architecture principles, process standards, policies, procedures, and governance controls supporting infrastructure lifecycle management. - Facilitate cross-functional workshops to drive consensus on --- TITLE: Marketing Programs Manager - Maternity Cover (16 Months) EMPLOYER: Five9 Inc LOCATION: Remote, United Kingdom (remote) SALARY: Not disclosed POSTED: 2026-02-11 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5799930004 EXCERPT: Marketing Programs Manager - Maternity Cover (16 Months) Remote, United Kingdom Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Role We are looking for an execution-focused Marketing Programs Manager to drive high-impact, multi-channel campaigns across EMEA, LATAM and Canada . This is a hands-on role responsible for turning international strategy into measurable pipeline through webinars, email and nurture, content syndication, blogs, social, and owned and third-party events . You will work closely with ABM, Channel/Partners, Sales and LDR/BDR teams to ensure campaigns are localised, executed flawlessly, extended through partners, and converted into meetings and pipeline. What You'll Own Integrated Campaign Execution - Plan and execute end-to-end international campaigns across email, nurture, webinars, blogs, social, events and syndication. - Manage timelines, stakeholders and delivery across multiple regions. - Track performance and optimise for pipeline impact. Localisation & Regional Adaptation - Adapt global campaigns for EMEA, LATAM and Canada. - Ensure messaging reflects local language, cultural nuance, regulatory needs and market priorities. - Manage translation and regional review workflows where required. Webinars & Virtual Programmes - Own webinar strategy and execution from topic development to follow-up. - Drive registration, attendance and post-event meeting conversion. --- TITLE: People Ops Representative EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-03-31 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5842200004 EXCERPT: People Ops Representative Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. People Operations Representative - Philippines We are hiring a People Operations Representative based in the Philippines to support our global employee population. This individual will be a key part of our Global People Operations team, working both front-line and “back-office” operations, ensuring high-quality execution of core HR processes and delivering a responsive, employee-centered experience. This role will report directly to the People Operations Manager based in the U.S. The ideal candidate is highly organized, detail-oriented, and comfortable working across time zones in a fast-paced, collaborative environment, with a passion for operational work and solving day-to-day employee issues. - Process employee lifecycle transactions, including new hires, job changes, and terminations. - Provide tier 1 support for employee inquiries related to HR policies, processes, and tools across supported regions. Escalate complex or advanced employee issues to appropriate partners or teams as needed. - Coordinate pre-hire onboarding steps and work authorization steps. - Perform regular data audits to ensure accuracy and integrity of employee records. - Support basic HR reporting needs. - Contribute to maintaining process documentation and driving consistency across --- TITLE: Procurement & Facilities Executive EMPLOYER: Five9 Inc LOCATION: India, Chennai (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=6018979004 EXCERPT: Procurement & Facilities Executive India, Chennai Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Procurement & Facilities Executive (3-4 Years Experience) Location: Chennai, India Department: Procurement & Administration Experience: 3-4 Years Job Summary We are looking for a proactive and detail-oriented Procurement & Facilities Executive to support procurement operations while assisting with day-to-day facilities and administrative activities. The role will primarily focus on procurement (70%) and facilities management (30%), ensuring smooth business operations, cost optimization, vendor management, and workplace support. Key Responsibilities Procurement (70%) Manage end-to-end procurement activities, including sourcing, vendor evaluation, negotiations, and purchase order processing. Obtain and analyze quotations to ensure cost-effective purchasing decisions. Coordinate with internal stakeholders to understand procurement requirements and timelines. Develop and maintain strong relationships with vendors and service providers. Negotiate pricing, payment terms, and service-level agreements to achieve cost savings. Track procurement requests and ensure timely delivery of goods and services. Maintain procurement records, contracts, purchase orders, and vendor documentation. Support vendor onboarding, contract renewals, and supplier performance evaluations. Ensure compliance with procurement policies, approval workflows, and audit requirements. Collaborate with Finance, Legal, IT, HR, and Business teams on procurement-related activities. Facilities & Administration (30%) Support --- TITLE: Senior Product Manager, AI Innovations - Agent Assist EMPLOYER: Five9 Inc LOCATION: United States (Remote) (remote) SALARY: $90K-$250K POSTED: 2026-05-12 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5994976004 EXCERPT: Senior Product Manager, AI Innovations - Agent Assist United States (Remote) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking an experienced and strategic Senior Product Manager to lead the development of our Agent Assist product portfolio. This role is focused on the ideation, development, and launch of AI-powered, real-time assistance functionalities designed to empower contact center agents. Operating at the intersection of advanced machine learning and human-centric design, you will navigate the complexities of enterprise AI deployments. The ideal candidate is a self-directed leader who operates effectively with high autonomy, possessing a deep understanding of contact center dynamics and applied artificial intelligence. Key Responsibilities - Strategy & Product Lifecycle Management: Define the product roadmap and strategic direction for AI innovations within the Agent Assist portfolio. Oversee the end-to-end product lifecycle, driving initiatives from initial concept through to successful market launch and continuous iteration. - Cross-Functional Collaboration: Partner closely with Engineering, Data Science, and Product Design to navigate complex data environments, AI/ML parameters, and optimize technical and user experience tradeoffs. - Customer Engagement & Go-To-Market Alignment: Collaborate extensively with clients and Go-To-Market teams (Sales, Customer Success) to gather actionable insights, facilitate --- TITLE: NOC Tech I (NOC & Cloud Operations) EMPLOYER: Five9 Inc LOCATION: Manila, Manila, Philippines (Hybrid) (hybrid) SALARY: Not disclosed POSTED: 2026-04-28 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5983971004 EXCERPT: NOC Tech I (NOC & Cloud Operations) Manila, Manila, Philippines (Hybrid) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by asuite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response, service reliability, and continuous improvement. Engineers work with enterprise-scale systems, ensuring uptime, optimizing performance, and maintaining strict SLA and compliance standards in a fast-paced SaaS ecosystem. Key Responsibilities - Ensure high availability and maximum uptime in SaaS environments by proactively monitoring and managing infrastructure, applications, and network systems using tools like Zabbix, Grafana, Prometheus, Sumo Logic, and Amazon CloudWatch. - Proactively identify anomalies, --- TITLE: NOC Technician | India EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (unspecified) SALARY: Not disclosed POSTED: 2026-04-30 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5985462004 EXCERPT: NOC Technician | India India, Bengaluru Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences. For NOC Engineers, Acqueon offers a dynamic environment focused on 24/7 infrastructure and application monitoring, incident response, service reliability, and continuous improvement. Engineers work with enterprise-scale systems, ensuring uptime, optimizing performance, and maintaining strict SLA and compliance standards in a fast-paced SaaS ecosystem. Key Responsibilities - Ensure high availability and maximum uptime in SaaS environments by proactively monitoring and managing infrastructure, applications, and network systems using tools like Zabbix, Grafana, Prometheus, Sumo Logic, and Amazon CloudWatch. - Proactively identify anomalies, threshold breaches, and performance --- TITLE: Senior Platform Engineer - Contact Centre EMPLOYER: SumUp LOCATION: Berlin, Germany (unspecified) SALARY: Not disclosed POSTED: 2026-06-02 APPLY_URL: https://sumup.com/careers/positions/8539636002?gh_jid=8539636002 EXCERPT: Senior Platform Engineer - Contact Centre Berlin, Germany Our contact centre platform is what keeps merchant support running across all of SumUp's global markets, handling thousands of interactions every day across the globe. As our Senior Platform Engineer, you'll own the technical side of this space entirely, reviewing how it's built today, driving the implementation of new technologies, and leading the move towards AI-powered support. If you want real technical ownership, a broad scope, and work that directly shapes the experience merchants have when they need help most, this is the role. What you'll do: - Review our current contact centre setup, identify what's working and what can be improved, and shape a clear roadmap for the voice channel - Design and improve automation and AI-powered self-service solutions, including conversational AI agents and intelligent call routing - Administer and evolve our Five9 environment, maintaining integrations with internal systems via APIs and Salesforce - Lead the implementation of our AI voice solution, including the rollout of an Agent Copilot tool to support live agents handling voice calls in real time - Work closely with operations, product, and engineering teams to align on tooling decisions and deliver solutions that reduce friction for merchants and agents alike - Support and mentor junior team members, helping build contact centre and AI capability across the team What we're looking for: - Solid experience in contact centre platform development and administration, with hands-on knowledge of Five9, Genesys, or similar platforms, and strong API integration skills - --- TITLE: Sr Quality Engineer EMPLOYER: Five9 Inc LOCATION: India, Chennai (unspecified) SALARY: Not disclosed POSTED: 2026-05-19 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5999951004 EXCERPT: Sr Quality Engineer India, Chennai Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-6979b5d3-259c-8399-a999-8f7c978e5a79-16" data-turn-id-container="request-6979b5d3-259c-8399-a999-8f7c978e5a79-16" data-testid="conversation-turn-48" data-scroll-anchor="false" data-turn="assistant"> Role Overview Our team loves technology as much as you do. We are looking for an experienced, high-energy senior quality engineer for our Digital team based in India. You will have ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation. This includes tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver a great quality product in a predictable manner. The role is also an ambassador of quality engineering principles in collaboration with developers and product owners. The main goal of this role is to develop code test scenarios in a Cloud/Java/Terraform environment. This role will define test processes and goals together with development architects and ensure test plans are appropriate, including the review of plans done by developers. This role will also assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features. Key Responsibilities - Design and code --- TITLE: Technical Support Engineer EMPLOYER: Five9 Inc LOCATION: India, Bengaluru (Onsite) (onsite) SALARY: Not disclosed POSTED: 2026-05-13 APPLY_URL: https://www.five9.com/about/careers/job-detail?gh_jid=5995151004 EXCERPT: Technical Support Engineer India, Bengaluru (Onsite) Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. *]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-6979b5d3-259c-8399-a999-8f7c978e5a79-1" data-turn-id-container="request-6979b5d3-259c-8399-a999-8f7c978e5a79-1" data-testid="conversation-turn-46" data-scroll-anchor="false" data-turn="assistant"> Role Overview We are looking for a highly motivated Technical Support Engineer to manage day-to-day operational activities related to Moves, Adds, Changes, and Deletions (MACD) along with production support for enterprise contact center environments. The role involves handling service requests, configuring contact center solutions, supporting production incidents, and ensuring timely resolution of issues while meeting defined SLAs. The ideal candidate should possess strong analytical skills, effective customer communication abilities, and hands-on experience with contact center technologies and integrations. Key Responsibilities As a Technical Support Engineer, you will: - Process and manage MACD (Moves, Adds, Changes, and Deletions) requests through ticketing systems - Configure and implement changes in contact center environments as per customer requirements - Validate configurations and ensure successful completion of service requests - Track request status and ensure adherence to SLAs - Understand customer business requirements and translate them into scalable technical solutions - Act as a Product SME (Subject Matter Expert) during customer discussions, deployment planning, and solution rollout activities - Communicate deployment and configuration --- TITLE: VP of People EMPLOYER: People.ai LOCATION: United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://jobs.lever.co/people-ai/145cfacf-3f14-4d32-8a63-8b04c7e83908 EXCERPT: VP of People United States About Backstory Backstory (formerly People.ai) is the leading AI answers platform for sales teams. With more than a decade of training AI models on billions of sales interactions, Backstory enables modern sales teams to ask questions and get the right answer in the moment directly within their existing AI workflows. Sales leaders from companies like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, Randstad and others rely on Backstory to get trusted answers wrapped in real business context helping them orchestrate deals more effectively and drive revenue. By connecting every signal to the right accounts and opportunities, Backstory shows teams exactly what is happening and what to do next. Customers across industries including enterprise, cybersecurity, data and analytics, and defense use Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and the Forbes AI 50, Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures and Mubadala Capital. The Role As VP of People, you will partner directly with the CEO and executive team to shape how Backstory is organized, how leaders operate, and how the company scales into its next phase as an AI-native business. Backstory has built strong operational foundations. The next chapter requires deeper thinking around org design, executive team effectiveness, global scaling, total rewards, and how AI changes the way work gets done across go-to-market and technical organizations. This role is --- TITLE: Head of Strategic Partnerships EMPLOYER: People.ai LOCATION: United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://jobs.lever.co/people-ai/fcc110f5-1579-4ba1-aa4e-32bcfcc20b53 EXCERPT: Head of Strategic Partnerships United States About Backstory Backstory (formerly People.ai) is the leading AI answers platform for sales teams. With more than a decade of training AI models on billions of sales interactions, Backstory enables modern sales teams to ask questions and get the right answer in the moment directly within their existing AI workflows. Sales leaders from companies like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, Randstad and others rely on Backstory to get trusted answers wrapped in real business context helping them orchestrate deals more effectively and drive revenue. By connecting every signal to the right accounts and opportunities, Backstory shows teams exactly what is happening and what to do next. Customers across industries including enterprise, cybersecurity, data and analytics, and defense use Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and the Forbes AI 50, Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures and Mubadala Capital. The Role Backstory (Formerly People.ai) is hiring a Head of Strategic Partnerships to build and scale our partner channel from the ground up. This role focuses on developing early relationships with a small set of high-impact partners such as Google, OpenAI, and Anthropic. The goal is to identify where meaningful opportunities exist and convert those relationships into a partner-sourced pipeline through active co-sell motion. This is a builder role that requires strong judgment, direct engagement with --- TITLE: Director of IT EMPLOYER: People.ai LOCATION: United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://jobs.lever.co/people-ai/d6d4ddcc-1d05-433f-8777-e803665e219a EXCERPT: Director of IT United States About Backstory Backstory (formerly People.ai) is the leading AI answers platform for sales teams. With more than a decade of training AI models on billions of sales interactions, Backstory enables modern sales teams to ask questions and get the right answer in the moment directly within their existing AI workflows. Sales leaders from companies like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, Randstad and others rely on Backstory to get trusted answers wrapped in real business context helping them orchestrate deals more effectively and drive revenue. By connecting every signal to the right accounts and opportunities, Backstory shows teams exactly what is happening and what to do next. Customers across industries including enterprise, cybersecurity, data and analytics, and defense use Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and the Forbes AI 50, Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures and Mubadala Capital. The Role The IT Director is responsible for the strategic planning, management, and execution of the company's corporate technology infrastructure. This role oversees IT operations, leads a team of technical professionals, and ensures systems are secure, scalable, and aligned with long-term business objectives. The ideal candidate is a strong technical leader with a business-first mindset and a track record of building and scaling IT functions. Responsibilities Requirements Nice to Have --- TITLE: Manager Application Development (Python) EMPLOYER: Pennymac Financial Services INC LOCATION: Westlake Village, California (unspecified) SALARY: $132K-$294K POSTED: 2026-04-27 APPLY_URL: https://careers-pennymac.icims.com/jobs/35030/login EXCERPT: Manager Application Development (Python) Westlake Village, California PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Opportunity We are seeking a "Hands On" Manager of Application Development (Python) to lead the development of next-generation Communication Platforms at Pennymac. This role will develop, manage and mentor a talented team of application developers building robust, scalable, and highly available systems. The ideal candidate combines technical expertise in real-time communications and open-source tools like FreeSWITCH, with proven experience delivering enterprise-grade software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom, and CallMiner. You will guide the design, development, and deployment of VOIP/SIP systems, real-time APIs, and customer engagement platforms, driving innovation while ensuring quality, reliability, and performance. What You'll Do (Responsibilities) Lead, mentor, and develop a team of engineers focused on communication technologies and full-stack development. Set technical direction and ensure adoption of best practices in architecture, security, DevOps, and software delivery. Champion a high-performance, agile development culture aligned with Pennymac's values and technology strategy. Oversee development of complex, enterprise-transforming communication applications using modern tech stacks. Drive the --- TITLE: Senior GTM Enablement Manager EMPLOYER: People.ai LOCATION: United States (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://jobs.lever.co/people-ai/91b3424a-b494-4c73-a901-aac0cd495cc6 EXCERPT: Senior GTM Enablement Manager United States About Backstory Backstory (formerly People.ai) is the leading AI answers platform for sales teams. With more than a decade of training AI models on billions of sales interactions, Backstory enables modern sales teams to ask questions and get the right answer in the moment directly within their existing AI workflows. Sales leaders from companies like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, Randstad and others rely on Backstory to get trusted answers wrapped in real business context helping them orchestrate deals more effectively and drive revenue. By connecting every signal to the right accounts and opportunities, Backstory shows teams exactly what is happening and what to do next. Customers across industries including enterprise, cybersecurity, data and analytics, and defense use Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and the Forbes AI 50, Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures and Mubadala Capital. The Role We are hiring a Senior GTM Enablement Manager to design and scale onboarding and ongoing enablement programs across the go-to-market organization. This role ensures every new hire builds strong product and GTM fluency from day one and continues developing expertise as our product and market evolve. You will partner closely with Product, Marketing, Sales, and Customer Success to identify enablement gaps, deliver high-impact programs, and drive measurable improvements in ramp time, productivity, and pipeline --- TITLE: AI & Automation Solution Architect EMPLOYER: AXOS Financial INC LOCATION: HQ - San Diego, CA (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 K401_MATCH: yes (source-backed) K401_SOURCE_URL: https://www.askebsa.dol.gov/FOIA%20Files/2024/Latest/F_SCH_H_2024_Latest.zip APPLY_URL: https://axos.wd5.myworkdayjobs.com/Axos/job/HQ---San-Diego-CA/AI---Automation-Solution-Architect_JR4477 EXCERPT: AI & Automation Solution Architect HQ - San Diego, CA Axos Bank Target Range: $100,000.00 /Yr. - $120,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job Driving the future of solutions and products across all Centers of Excellence, this role focuses on better aligning offerings with evolving business needs by defining a clear vision and executing it effectively. You will be responsible for leading end-to-end product management efforts for key elements of our technical and product-based investment offering through strategy/ideation, research/design, roadmap/planning, pricing, product launch, and go-to-market. This position is on-site and located at our office in San Diego CA. Responsibilities: Develop high-level vision documents for strategic initiatives, including vision, objectives, high level approach, and success criteria (quality/scope, time-to-market, and ROI) across all platforms owned by the Centers of Excellence (Salesforce, Marketing Cloud, Interaction Studio, Five9, Decisions, DocuSign , RPA, Chatbot, n8n, Retool, etc.) Create comprehensive discovery documents specifying the features and functionality required for the technology teams to develop . Write low-level requirements specifications and acceptance criteria. Drive solution architecture for complex business use cases spanning multiple platforms and systems. Familiar with integration patterns . Work with platform owners and business stakeholders to measure and monitor --- TITLE: Parts Product Specialist EMPLOYER: A. O. Smith LOCATION: Lebanon, TN (unspecified) SALARY: Not disclosed POSTED: 2026-06-12 K401_MATCH: yes (source-backed) K401_SOURCE_URL: https://www.askebsa.dol.gov/FOIA%20Files/2024/Latest/F_SCH_H_2024_Latest.zip APPLY_URL: https://jobs.aosmith.com/job/Lebanon-Parts-Product-Specialist-TN-37090/1387877000/ EXCERPT: Parts Product Specialist Lebanon, TN Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Parts Product Specialist plays a key role in supporting parts product management and daily order-entry operations by identifying trends in inquiries and building targeted training. Partners with Product Management and Sales Fulfillment to improve customer experience. Responsibilities Monitors and analyzes recurring order entry inquiries to identify root causes. Designs and delivers training modules for CARs and inside sales. Provide direct support to customer assurance staff for part-related inquiries and pricing. Maintains and curates searchable knowledge resources. Collaborate with cross-functional teams to resolve systemic issues. Standardizes SOPs and supports continuous improvement. Operates tools such as SAP, ePortal, Salesforce, Five9, Teams. Assist senior managers with data analysis and reporting to support strategic decisions. Monitor sales trends and identif --- TITLE: Senior Genesys Voice Network Engineer EMPLOYER: Unisys CORP LOCATION: Bangalore, KA, India (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 K401_MATCH: yes (source-backed) K401_SOURCE_URL: https://www.askebsa.dol.gov/FOIA%20Files/2024/Latest/F_SCH_H_2024_Latest.zip APPLY_URL: https://unisys.wd5.myworkdayjobs.com/External/job/Bangalore-KA-India/Senior-Genesys-Voice-Network-Engineer_REQ571226 EXCERPT: Senior Genesys Voice Network Engineer Bangalore, KA, India Bangalore, KA, India What success looks like in this role: Responsible to support Telecom infrastructure and associated technologies in scope. • Provide support for the Global Contact Center ACD. • Provide support for the audio/Video conferencing • Ensure video conferencing endpoints are operational and up to date. • Provide Global Call Recording/Archive System. • Provide support for the CTI environment. • Provide support for the reporting environment. • Provide support for other telephony adjuncts and emerging technologies as they are implemented. • Respond to user trouble tickets related to Cloud Contact center within service levels. • Active participation and coordinate testing and support of Cloud Contact Center Disaster Recovery plans. • Provide support to all IP phones, IP softphones, Video endpoints • Coordination/monitoring of vendor maintenance requests and activities. • Work with communications carriers and technicians to resolve carrier problems. #LI-CM1 You will be successful in this role if you have: 6+ years Voice & Cloud Contact Center Technologies Support Service. 3+ years Cloud Contact Center as a Service - Nice InContact, 8x8, Ringcentral , Amazon Connect, Genesys Cloud CX, Five9. On Premise Cloud Contact Center Technologies - Avaya, Cisco, Genesys SIP, VOIP, IP Telephony & Unified Communications, IVR, CTI, Call Recording, WFM, Dialers. Basic understanding of Network Infrastructure Design and monitoring. Ability to work in a 24x7 Support environment. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, --- TITLE: PalletOne Inc. Cutting Department EMPLOYER: Ufp Industries Inc LOCATION: Hazlehurst, GA (PalletOne) (unspecified) SALARY: Not disclosed POSTED: 2026-06-12 APPLY_URL: https://ufpi.wd503.myworkdayjobs.com/ufpi/job/Hazlehurst-GA-PalletOne/PalletOne-Inc-Cutting-Department_R20948 EXCERPT: PalletOne Inc. Cutting Department Hazlehurst, GA (PalletOne) posted: --- TITLE: PalletOne Inc. Assembly Department EMPLOYER: Ufp Industries Inc LOCATION: Hazlehurst, GA (PalletOne) (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://ufpi.wd503.myworkdayjobs.com/ufpi/job/Hazlehurst-GA-PalletOne/PalletOne-Inc-Assembly-Department_R20452 EXCERPT: PalletOne Inc. Assembly Department Hazlehurst, GA (PalletOne) posted: --- TITLE: PalletOne Inc. Pallet Assembler I EMPLOYER: Ufp Industries Inc LOCATION: Bartow, FL (529) (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://ufpi.wd503.myworkdayjobs.com/ufpi/job/Bartow-FL-529/PalletOne-Inc-Pallet-Assembler-I_R20424-1 EXCERPT: PalletOne Inc. Pallet Assembler I Bartow, FL (529) posted: --- TITLE: PalletOne Inc. Forklift Operator EMPLOYER: Ufp Industries Inc LOCATION: Bartow, FL (529) (unspecified) SALARY: Not disclosed POSTED: 2026-06-12 APPLY_URL: https://ufpi.wd503.myworkdayjobs.com/ufpi/job/Bartow-FL-529/PalletOne-Inc-Forklift-Operator_R20965-1 EXCERPT: PalletOne Inc. Forklift Operator Bartow, FL (529) posted: --- TITLE: Chief Compliance Officer (CCO) for Truist Investment Services, Inc. and Truist Advisory Services, Inc. EMPLOYER: Truist Financial Corporation LOCATION: 3 Locations (unspecified) SALARY: Not disclosed POSTED: 2026-05-29 PARENTAL_LEAVE_WEEKS: 10 (not source-backed) NON_BIRTH_PARENT_LEAVE_WEEKS: 10 (not source-backed) APPLY_URL: https://truist.wd1.myworkdayjobs.com/Careers/job/Charlotte-NC/Chief-Compliance-Officer--CCO--for-Truist-Investment-Services--Inc-and-Truist-Advisory-Services--Inc_R0113564 EXCERPT: Chief Compliance Officer (CCO) for Truist Investment Services, Inc. and Truist Advisory Services, Inc. 3 Locations posted: Posted 14 Days Ago --- TITLE: PalletOne Inc. Electrical Maintenance Tech EMPLOYER: Ufp Industries Inc LOCATION: Bartow, FL (529) (unspecified) SALARY: Not disclosed POSTED: 2026-06-10 APPLY_URL: https://ufpi.wd503.myworkdayjobs.com/ufpi/job/Bartow-FL-529/PalletOne-Inc-Electrical-Maintenance-Tech_R20244 EXCERPT: PalletOne Inc. Electrical Maintenance Tech Bartow, FL (529) posted: --- TITLE: Project Manager - Rakuten Wallet, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Project-Manager---Rakuten-Wallet--Inc_1031354-155 EXCERPT: Project Manager - Rakuten Wallet, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Engineering Manager - Rakuten Wallet, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Engineering-Manager---System-Department--Rakuten-Wallet--Inc_1030737-1 EXCERPT: Engineering Manager - Rakuten Wallet, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Cloud Engineer - Rakuten Wallet, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Cloud-Engineer---Rakuten-Wallet--Inc_1030736 EXCERPT: Cloud Engineer - Rakuten Wallet, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Sales planning - MIHA, Inc. (A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Sales-planning----MIHA--Inc--A-M-_1031856-119 EXCERPT: Sales planning - MIHA, Inc. (A&M) Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Marketing Sales,Influencer Marketing - MIHA, Inc. (A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-08 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Influencer-Marketing-Account-Planner--MIHA-Business-Department--Commerce---Marketing-Company--A-M-_1028160-150 EXCERPT: Marketing Sales,Influencer Marketing - MIHA, Inc. (A&M) Tokyo, Japan posted: Posted 4 Days Ago --- TITLE: Producer - Point Card System Development Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Producer---Point-Card-System-Development-Department--Rakuten-Payment--Inc_1030798-132 EXCERPT: Producer - Point Card System Development Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Data Scientist - Frontend System Development Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-08 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Data-Scientist---Frontend-System-Development-Department--Rakuten-Payment--Inc_1033541 EXCERPT: Data Scientist - Frontend System Development Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 4 Days Ago --- TITLE: Intellectual Property (Administration for IP Management System), Rakuten Group Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Administration-for-IP-Management-System---Intellectual-Property-Department--Group-Compliance-Supervisory-Department_1024291-129 EXCERPT: Intellectual Property (Administration for IP Management System), Rakuten Group Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Intellectual Property (Planning & Administration, Manager Candidate/Member), Rakuten Mobile, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Intellectual-Property-Planning---Management-Manager-Candidate---IP-Strategy-Section--Strategic-Business-Compliance-Support-Department--Group-Compliance-Supervisory-Department_1027517-1 EXCERPT: Intellectual Property (Planning & Administration, Manager Candidate/Member), Rakuten Mobile, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Operation Engineer, Rakuten Pay - Service Operation Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Operation-Engineer--Rakuten-Pay--Rakuten-Pay-System-Department---Rakuten-Payment--Inc_1025931-93 EXCERPT: Operation Engineer, Rakuten Pay - Service Operation Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Product Manager (Advertising Effectiveness Measurement Area) - Rakuten Insight, Inc. (A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Product-Manager--Advertising-Effectiveness-Measurement-Area----Rakuten-Insight--Inc--A-M-_1027833-60 EXCERPT: Product Manager (Advertising Effectiveness Measurement Area) - Rakuten Insight, Inc. (A&M) Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Business strategic planning - Data Solutions Department, Rakuten Insight, Inc. (A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Business-strategic-planning---Data-Solutions-Department--Rakuten-Insight--Inc--A-M-_1027834-64 EXCERPT: Business strategic planning - Data Solutions Department, Rakuten Insight, Inc. (A&M) Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Payment Service Implementation Producer - Device Platform Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Payment-Service-Implementation-Producer----Device-Platform-Department--Rakuten-Payment--Inc_1030492-155 EXCERPT: Payment Service Implementation Producer - Device Platform Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Web Application Engineer - Pay Online System Development Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Web-Application-Engineer---Pay-Online-System-Development-Department--Rakuten-Payment--Inc_1027890-145 EXCERPT: Web Application Engineer - Pay Online System Development Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-29 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/System-Operation-Maintenance-Engineer---E-money-System-Department--System-Division--Rakuten-Cash--Rakuten-Edy--Inc_1025935-55 EXCERPT: System Operation/Maintenance Engineer – E-money System Department, Rakuten Edy, Inc. Tokyo, Japan posted: Posted 14 Days Ago --- TITLE: Lead Operation Producer - Service Operation Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Operation-Producer---Rakuten-Pay-System-Department--Rakuten-Payment--Inc_1025929-1 EXCERPT: Lead Operation Producer - Service Operation Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted Yesterday --- TITLE: Database Administrator - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Database-Administrator---Platform-and-Infrastructure-Department--System-Division--Rakuten-Payment--Inc_1025212-131 EXCERPT: Database Administrator - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 7 Days Ago --- TITLE: Infrastructure Engineer - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Infrastructure-Engineer----Platform-and-Infrastructure-Department--Product-Development-Division--Rakuten-Payment--Inc_1029533-60 EXCERPT: Infrastructure Engineer - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: DevOps Engineer (Fukuoka Office)- Service Operation Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Fukuoka, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Fukuoka-Japan/DevOps-Engineer---Service-Operation-Department--Product-Development-Division--Rakuten-Payment--Inc_1033210-62 EXCERPT: DevOps Engineer (Fukuoka Office)- Service Operation Department, Product Development Division, Rakuten Payment, Inc. Fukuoka, Japan posted: Posted Today --- TITLE: Product Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Product-Manager---Customer-Service-Development-Department--Product-Development-Division--Rakuten-Payment--Inc_1030538-1 EXCERPT: Product Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Global Member Support Leader Candidate - Membership Strategy Department,Rakuten Insight, Inc. (A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-14 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Global-Member-Support-Leader-Candidate---Membership-Strategy-Department-Rakuten-Insight--Inc--A-M-_1033529-116 EXCERPT: Global Member Support Leader Candidate - Membership Strategy Department,Rakuten Insight, Inc. (A&M) Tokyo, Japan posted: Posted 29 Days Ago --- TITLE: Data Scientist - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-20 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Data-Scientist---FinTech-System-Development-Department--Rakuten-Payment--Inc-FSD-_1025907-24 EXCERPT: Data Scientist - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 23 Days Ago --- TITLE: Producer - Pay Online System Development Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Producer---Pay-Online-System-Development-Department--Product-Development-Division--Rakuten-Payment--Inc_1030536-118 EXCERPT: Producer - Pay Online System Development Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Cloud Database Administrator - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Cloud-Database-Administrator---Platform-and-Infrastructure-Department--Product-Development-Division--Rakuten-Payment--Inc_1031204-32 EXCERPT: Cloud Database Administrator - Platform and Infrastructure Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Meeting Management/Internal Communication, Internal Communications Group - General Affairs Section, Rakuten Total Solutions, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Meeting-Management-Internal-Communication--Internal-Communications-Group---General-Affairs-Section--Rakuten-Total-Solutions--Inc_1034135-42 EXCERPT: Meeting Management/Internal Communication, Internal Communications Group - General Affairs Section, Rakuten Total Solutions, Inc. Tokyo, Japan posted: Posted Yesterday --- TITLE: Development PL (Rakuten Edy, Rakuten Cash) - E-money System Department, Rakuten Edy, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-11 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Development-PL--Rakuten-Edy--Rakuten-Cash---E-money-System-Department--Rakuten-Edy--Inc_1030346 EXCERPT: Development PL (Rakuten Edy, Rakuten Cash) - E-money System Department, Rakuten Edy, Inc. Tokyo, Japan posted: Posted Yesterday --- TITLE: Product Manager, Rakuten Pay (Online Payment) - Pay Product Development Department, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Product-Manager--Rakuten-Pay--Online-Payment----Pay-Product-Development-Department--Rakuten-Payment--Inc_1033004-48 EXCERPT: Product Manager, Rakuten Pay (Online Payment) - Pay Product Development Department, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Project Manager (Operation Kaizen) - Service Operation Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-29 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Lead-System-Operation-Maintenance-Engineer---Service-Operation-Department--Product-Development-Division--Rakuten-Payment--Inc_1033209-7 EXCERPT: Project Manager (Operation Kaizen) - Service Operation Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 14 Days Ago --- TITLE: Digital Marketing Planning Manager for Candidate - Membership Strategy Department, Rakuten Insight Global, Inc.(A&M) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Digital-Marketing-Planning-Manager-for-Candidate---Membership-Strategy-Department--Rakuten-Insight-Global--Inc-A-M-_1029332-44 EXCERPT: Digital Marketing Planning Manager for Candidate - Membership Strategy Department, Rakuten Insight Global, Inc.(A&M) Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: DX Project Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/DX-Project-Manager---Customer-Service-Development-Department--Product-Development-Division--Rakuten-Payment--Inc_1030542 EXCERPT: DX Project Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Legal Officer - Legal Support Section, Strategic Business Compliance Support Department, Rakuten Symphony, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Legal-Officer---Legal-Support-Section--Strategic-Business-Compliance-Support-Department--Rakuten-Symphony--Inc_1031558-160 EXCERPT: Legal Officer - Legal Support Section, Strategic Business Compliance Support Department, Rakuten Symphony, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: AI Project Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/AI-Project-Manager---Customer-Service-Development-Department--Product-Development-Division--Rakuten-Payment--Inc_1030541 EXCERPT: AI Project Manager - Customer Service Development Department, Product Development Division, Rakuten Payment, Inc Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Event Planning & Operation Leader/Manager Candidate - Group Affairs and Facilities Management, Rakuten Symphony, Inc. (GAFMD) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-05 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Staff-of-Event-Panning---Operation---RM-RTS-General-Affairs-Section--Rakuten-Symphony--Inc--GAFMD-_1032041-101 EXCERPT: Event Planning & Operation Leader/Manager Candidate - Group Affairs and Facilities Management, Rakuten Symphony, Inc. (GAFMD) Tokyo, Japan posted: Posted 7 Days Ago --- TITLE: Accounting/Business Planning Manager (or Manager Candidate) - Financial Accounting Department, Rakuten Total Solutions, Inc. (FACT) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Accounting-Business-Planning-Manager--or-Manager-Candidate----Financial-Accounting-Department--Rakuten-Total-Solutions--Inc--FACT-_1032704-43 EXCERPT: Accounting/Business Planning Manager (or Manager Candidate) - Financial Accounting Department, Rakuten Total Solutions, Inc. (FACT) Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Staff of Credit Management ‐ Strategic Business Compliance Support Department, Rakuten Total Solutions, Inc. (SBCSD) EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-06-04 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Credit-Management-Specialist--Mobile-Corporate-Business-Business-Development----Strategic-Business-Compliance-Support-Department--Group-Compliance-Supervisory-Department--Rakuten-Total-Solutions--Inc_1032574-131 EXCERPT: Staff of Credit Management ‐ Strategic Business Compliance Support Department, Rakuten Total Solutions, Inc. (SBCSD) Tokyo, Japan posted: Posted 8 Days Ago --- TITLE: System Risk Governance/Governance Management Specialist - Governance Management Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/System-Risk-Governance-Governance-Management-Specialist---Governance-Management-Department--Product-Development-Division--Rakuten-Payment--Inc_1028936-1 EXCERPT: System Risk Governance/Governance Management Specialist - Governance Management Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Program Manager - Product Development Division General Management Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Program-Manager---Product-Development-Division-General-Management-Department--Product-Development-Division--Rakuten-Payment--Inc_1030643-101 EXCERPT: Program Manager - Product Development Division General Management Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Lead Engineer (Skill based) -Customer Service Development Department,Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/XMLNAME--Offer--Lead-Engineer--Skill-based---Customer-Service-Development-Department-Product-Development-Division--Rakuten-Payment--Inc_1029659-146 EXCERPT: Lead Engineer (Skill based) -Customer Service Development Department,Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Cyber Security Management Engineer or Manager - Cyber Security Department, Product Development Division, Rakuten Payment, Inc. EMPLOYER: Rakuten Inc. LOCATION: Tokyo, Japan (unspecified) SALARY: Not disclosed POSTED: 2026-05-12 APPLY_URL: https://rakuten.wd1.myworkdayjobs.com/RakutenInc/job/Tokyo-Japan/Cyber-Security-Management-Engineer-or-Manager---Cyber-Security-Department--Product-Development-Division--Rakuten-Payment--Inc_1026487-124 EXCERPT: Cyber Security Management Engineer or Manager - Cyber Security Department, Product Development Division, Rakuten Payment, Inc. Tokyo, Japan posted: Posted 30+ Days Ago --- TITLE: Community Director EMPLOYER: UDR, Inc. LOCATION: The MO (unspecified) SALARY: Not disclosed POSTED: 2026-06-04 APPLY_URL: https://recruiting2.ultipro.com/UNI1027UDRT/JobBoard/6ccb8fd4-4950-43e4-9978-4bcc85c6f5e1/OpportunityDetail?opportunityId=150c024e-4d7c-4f00-a972-0af6e65afe63 EXCERPT: Community Director The MO UDR, Inc. is seeking a Community Director to join our team in Washington DC. --- [PASTE YOUR RESUME OR SKILLS HERE]