# FewerJobs export - 100 curated jobs Generated: 2026-06-13T22:28:17.404Z Source: https://fewerjobs.com ## Filters applied - **q**: Cresta - **quality_floor**: default - **match_401k_strict**: true - **parental_strict**: true - **non_birth_strict**: true - **pto_strict**: true - **include_older**: false - **apply_url_verified**: false - **page**: 1 - **per_page**: 100 - **sort**: relevance ## Jobs ### Demo Engineer Manager - Cresta - Location: United States (Remote) (remote) - Salary: $140K-$170K - Posted: 2026-04-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5171827008 - Excerpt: Demo Engineer Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role As the Demo Engineering Manager at Cresta, you will lead a high-impact team responsible for bringing our AI-powered platform to life in pre-sales environments. This includes overseeing the development of scalable demo infrastructure and tooling, building rich out-of-the-box demo environments, and personalizing experiences to showcase the full value of Cresta's capabilities - across conversation intelligence, real-time coaching, analytics, and AI agents. This role sits at the intersection of technology, storytelling, and go-to-market strategy . You will manage and grow a team of Demo Engineers within the Solutions Team and partner closely with ### Cresta AI Administrator - Cresta - Location: United States (Remote) (remote) - Salary: $70K-$110K - Posted: 2025-09-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4919163008 - Excerpt: Cresta AI Administrator United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Job Description: Cresta is seeking a Cresta AI Administrator to join our team and work closely with our customers in a tactical execution role. As an Embedded Expert, you will be responsible for configuring and maintaining our self-service product, as well as sharing insights and building insight/performance reports. Additionally, you will monitor trends and anomalies using the Cresta application, respond to ad hoc business requests for analysis, and provide ongoing mentoring and support for our customers' own analysts. Responsibilities: - Work closely with customers to operationalize their program strategy using Cresta's self-service product, Opera. - ### Senior Solutions Architect - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2025-10-24 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4964429008 - Excerpt: Senior Solutions Architect United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The Senior Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding of Cresta's capabilities and their integration with enterprise systems. As part of a selective and growing team, Enterprise Architects also help define sales and execution processes for effective land-and-expand strategies. Responsibilities: - Leveraging domain expertise in Customer Experience (CX) and related ecosystems (e.g., Call Center infrastructure, Chat platforms, AWS services, Workforce Management, Automation, ChatBots, CRM, Integrations). - Serving as the authoritative source on Cresta's platform integrations and their technical benefits. - Owning the Technical Architecture blueprint from pre-sales ### Strategic Solutions Engineering Manager - Cresta - Location: United States (Remote) (remote) - Salary: $225K-$245K - Posted: 2026-06-09 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5253107008 - Excerpt: Strategic Solutions Engineering Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Solutions Engineering Manager at Cresta, you will lead a team of high-performing Solutions Engineers supporting complex sales cycles within our Strategic West segment. You'll partner closely with Strategic sales leadership to align SE coverage with pipeline priorities, coach your team through technical discovery and solution design, and ensure executional excellence across demos, POCs, and technical validation. In this role, you will collaborate cross-functionally with Product, Engineering, and Enablement to elevate the SE team's impact and drive continuous improvement in how we position and deliver Cresta's platform. You'll also ### Conversational Design, Demo Engineer - Cresta - Location: India (Remote) (remote) - Salary: Not disclosed - Posted: 2026-03-06 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5146185008 - Excerpt: Conversational Design, Demo Engineer India (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role As a Conversational Design, Demo Engineer you will play a critical role in supporting pre-sales engagements through the design, analysis, and demonstration of Cresta's AI capabilities. You'll partner closely with Solution Engineers and Demo Engineering to craft compelling, high-quality conversational experiences that showcase Cresta's value to prospective and existing customers. Your work will focus on establishing clear business cases for net new and upsell opportunities, using conversation design and data-driven assessments to highlight measurable impact. You will leverage your understanding of different contact center verticals, such as financial services, insurance, telecommunications, retail ### Customer Strategy Director - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-01-20 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4951656008 - Excerpt: Customer Strategy Director United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The role of a Customer Strategy Director at Cresta is a senior-level position where you'll partner externally with Cresta's largest and most strategic customers as well as cross-functionality internally with Cresta's Sales, Professional Services and Customer Success teams. You'll own delivering the strategy and vision for the partnership, iterative deployment planning, and communicating the expected value of the solution over time. Customer Strategy Directors have a deep understanding of Customer Success principles, value realization fundamentals, and enterprise sales acumen. You'll serve as a trusted advisor to our most strategic customers, influencing C-suite ### Director, Enterprise Sales, West - Cresta - Location: United States (Remote) (remote) - Salary: $330K-$380K - Posted: 2025-06-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4789124008 - Excerpt: Director, Enterprise Sales, West United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Location: Preference on West Coast based for coverage About the role: Front line leader, leading a team of Enterprise Account Executives who drive new enterprise business and expand key accounts with Cresta. The Director, Enterprise Sales will provide strategic direction and coaching for the team, drive team performance aligned with business outcomes, manage operational execution, and partner closely with key stakeholders and cross-functional teams. You are accountable for ensuring the region hits and surpasses new business and expansion goals for Cresta's Enterprise Accounts. This role will report to the Regional Vice President. This is ### Principal Partner Solutions Consultant - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-06-08 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5238215008 - Excerpt: Principal Partner Solutions Consultant United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. As a Principal Partner Solution Consultant, you will own the relationship with Cresta's Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base. In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in ### Technical Recruiter - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5115161008 - Excerpt: Technical Recruiter Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About The Role: Are you ready to help build the future of Cresta's Technical Teams? Do you love shaping and building Talent Acquisition practices while achieving ambitious hiring goals? Cresta is hiring a Global Full Stack Technical Recruiter to help us attract, engage, and inspire future members of Cresta's team. This role will focus heavily on building our Engineering pipeline to drive Cresta's product roadmap and future innovation. You will drive the full life-cycle recruiting process while collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems. You'll ### Director of Partner Marketing - Cresta - Location: United States (Remote) (remote) - Salary: $180K-$220K - Posted: 2026-05-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5215461008 - Excerpt: Director of Partner Marketing United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. ABOUT THE ROLE: We are looking for an exceptional Director of Partner Marketing to build and lead Cresta's partner marketing function from the ground up. In this highly visible role, you will own the strategy and execution of scalable partner marketing programs that accelerate partner-sourced and partner-influenced pipeline across ISVs, systems integrators, GSIs, cloud marketplaces, and strategic alliances. You will serve as a key architect of one of Cresta's fastest-growing and most strategic go-to-market channels, with direct impact on pipeline, revenue, and category positioning. RESPONSIBILITIES: - Own the vision, strategy, and execution of Cresta's ### Data Science Intern (Customer Success) - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-07 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5213417008 - Excerpt: Data Science Intern (Customer Success) United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder ### Partner Program Director - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-06-08 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5250874008 - Excerpt: Partner Program Director United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. As a Partner Program Director, you will own the relationship with Cresta's Partners and work with the internal Partner Team to help showcase and enable the power of Cresta to both partners and potential mutual customers. This role is critical to the long-term growth of Cresta, where we view partnerships as a primary way to scale growth and customer base. In this role, you will sit at the intersection of partnerships, product, and go-to-market teams, ensuring that partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers. Success in this role ### Strategic Solutions Engineer, APAC - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5106219008 - Excerpt: Strategic Solutions Engineer, APAC Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Solutions Engineer you will partner with a Sales Director to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta's technical teams. Responsibilities: - Qualify new sales opportunities by understanding ### VP of Partnerships, EMEA - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-04-14 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5168505008 - Excerpt: VP of Partnerships, EMEA United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The VP of Partnerships, EMEA based in the United Kingdom will be responsible for defining and executing Cresta's partnerships strategy across the EMEA region as a senior individual contributor. This role will focus on identifying, structuring, and closing high-impact strategic partner-led deals that accelerate customer acquisition, expand Cresta's enterprise footprint, and drive revenue growth through partner resell and co-sell motions. This senior leader will develop deep insight into regional market dynamics and build the foundational partner ecosystem across system integrators, resellers, BPOs, and technology partners. While this role does not include ### Conversation Design Intern (Customer Success) - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-07 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5213455008 - Excerpt: Conversation Design Intern (Customer Success) United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder ### APAC Marketing Manager - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-03-25 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5164734008 - Excerpt: APAC Marketing Manager Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: We're looking for a highly strategic and execution-oriented APAC Marketing Manager to build and scale our regional marketing function. Reporting to the VP International Marketing, this individual will be our first dedicated marketing hire in APAC and will play a critical role in driving pipeline, accelerating deals, and building brand presence across the region - while aligning tightly with Cresta's global marketing strategy and campaigns. Location: Melbourne, Australia Remote. Responsibilities: - In partnership with the VP of International Marketing, develop and execute Cresta's APAC marketing strategy aligned to both regional pipeline and CARR ### Associate Forward Deployed Product Manager - Cresta - Location: United States, Remote (remote) - Salary: $130K-$170K - Posted: 2025-11-18 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4992510008 - Excerpt: Associate Forward Deployed Product Manager United States, Remote Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage. Our unified platform combines both AI and human intelligence to enable 1. automating conversations with AI Agents and 2. transform their contact centers to discover customer insights. Born from the Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, and Udacity. Our leadership includes CEO, Ping Wu , the co-founder of Google Contact Center AI & Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI in ### AI Deployment Manager - Cresta - Location: United States (Remote) (remote) - Salary: $120K-$175K - Posted: 2026-01-20 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5078921008 - Excerpt: AI Deployment Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens. As an AI Deployment Manager , you'll own the moment where cutting-edge AI becomes real-world results. You'll lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes. This role is perfect for someone who loves leading complex projects, working directly with customers, and seeing technology make a tangible difference. You'll be hands-on, customer-facing, and deeply embedded in how Cresta delivers value at scale. What Success Looks Like: ### Enablement Manager, AI Agent - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5118062008 - Excerpt: Enablement Manager, AI Agent United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As the Enablement Manager, AI Agent , you'll be responsible for enabling Cresta's go-to-market teams to successfully position, sell, and deploy our AI Agent product with confidence and consistency. This role sits at the intersection of product, sales, and applied AI-translating complex AI Agent capabilities into clear value, practical use cases, and repeatable sales motions for large enterprise customers. You'll work closely with Product, Product Marketing, Sales Leadership, and RevOps to build enablement programs that ensure sellers deeply understand how Cresta's AI Agents work, where they deliver the most impact, and ### AI Deployment Manager, EMEA - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-05 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5199782008 - Excerpt: AI Deployment Manager, EMEA United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: At Cresta, shipping AI is only half the story-deploying it successfully is where the real impact happens. As a F ounding AI Deployment Manager in EMEA , you'll play a critical role in building and scaling our presence in the region. You'll own the moment where cutting-edge AI becomes real-world results, leading customer deployments end-to-end and turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes. This is a high-impact, ground-floor opportunity for someone who thrives in ambiguity, loves building from scratch, and wants to shape how Cresta ### Software Security Engineer - Cresta - Location: Berlin, Germany (Hybird) (unspecified) - Salary: Not disclosed - Posted: 2025-05-27 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4146569008 - Excerpt: Software Security Engineer Berlin, Germany (Hybird) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. What you'll do: - Implement and collaborate on product security features - Mature and extend our DevSecOps pipeline. - Detect, defend, and respond to threats to Cresta and its customers - Support SOC 2 Type II, ISO 27001 & 27701, PCI-DSS, TISAX and HIPAA audit processes with technical controls and evidence - Perform security audits of Cresta's products and cloud infrastructure and drive remediation of security risks - Improve and monitor Cresta's vulnerability management program to ensure we're monitoring and mitigating known vulnerabilities - Develop internal tooling and automation. What we look for: - Ambitious, ### Head of Demand Generation & Growth - Cresta - Location: United States (Remote) (remote) - Salary: $200K-$240K - Posted: 2025-10-28 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4969380008 - Excerpt: Head of Demand Generation & Growth United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Role Overview: Cresta is seeking a Head of Demand Generation & Growth to own and accelerate customer acquisition, conversion, and expansion across digital, product, and automated channels. This leader will architect and execute a holistic growth strategy that unifies performance marketing, website optimization, account engagement, and lifecycle automation-ensuring every initiative drives measurable, efficient growth. The ideal candidate will combine creative experimentation with deep analytical rigor, building the systems, team, and processes that scale Cresta's growth engine. Responsibilities: - Design, unify, and execute the end-to-end growth strategy from awareness through activation across web, ### Director, Product Marketing - International (EMEA & APAC) - Cresta - Location: United Kingdom (Remote) (remote) - Salary: $140K-$170K - Posted: 2026-04-20 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5193932008 - Excerpt: Director, Product Marketing - International (EMEA & APAC) United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Responsibilities: - Own regional positioning and narrative for EMEA and APAC, adapting Cresta's global platform story into clear, compelling, and locally resonant messaging - Serve as the primary product marketing partner to regional Sales, Marketing, and Customer Success leaders - Bring new international capabilities (e.g., language support, regional features) to market, ensuring the field is equipped with clear positioning, messaging, and supporting collateral - Act as a regional evangelist for Cresta's platform in customer meetings, events, and executive engagements - Partner with global product marketing to refine positioning, messaging, and ### Software Engineer Intern - Cresta - Location: Toronto Canada (unspecified) - Salary: $30-$50/hr - Posted: 2024-09-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4123841008 - Excerpt: Software Engineer Intern Toronto Canada Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact ### Senior Software Engineer, Backend (Cluj) - Cresta - Location: Cluj, Romania (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2024-10-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4145762008 - Excerpt: Senior Software Engineer, Backend (Cluj) Cluj, Romania (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment. About your role: As a Software Engineer, you will: - Play a substantial role in the Cresta engineering ### Machine Learning Engineering Intern - Cresta - Location: Toronto Canada (unspecified) - Salary: $45-$70/hr - Posted: 2024-09-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4123863008 - Excerpt: Machine Learning Engineering Intern Toronto Canada Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google ### AI Quality Assurance Intern - Cresta - Location: Toronto, Ontario (unspecified) - Salary: $30-$50/hr - Posted: 2025-12-24 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5047247008 - Excerpt: AI Quality Assurance Intern Toronto, Ontario Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google ### Senior Software Engineer, Backend (Bucharest) - Cresta - Location: Bucharest, Romania (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2025-09-22 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4928801008 - Excerpt: Senior Software Engineer, Backend (Bucharest) Bucharest, Romania (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, the Voice Platform team is on a mission to transform real-time voice infrastructure and contact center automation through AI-powered backend systems. As a Senior Software Engineer on the Voice Platform team , you'll be responsible for designing, scaling, and operating the distributed services that power Cresta's voice ecosystem. You'll drive major initiatives in areas such as SIP and WebRTC support, multilingual and translation pipelines, and real-time conversation intelligence. This role requires strong technical leadership, a passion for building reliable distributed systems, and the ability to collaborate across engineering ### Staff Software Engineer, Backend (Cluj) - Cresta - Location: Cluj, Romania (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2026-01-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5102480008 - Excerpt: Staff Software Engineer, Backend (Cluj) Cluj, Romania (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment. About the role: Cresta Insights: As a Staff full-stack engineer, with a backend focus, you will be at ### Conversational Design Intern - Cresta - Location: Toronto Canada (unspecified) - Salary: $30-$50/hr - Posted: 2024-09-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4125376008 - Excerpt: Conversational Design Intern Toronto Canada Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact ### Staff Software Engineer, Backend (Iasi) - Cresta - Location: Iasi, Romania (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2025-12-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5030292008 - Excerpt: Staff Software Engineer, Backend (Iasi) Iasi, Romania (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment. About the role: Cresta Insights: As a Staff full-stack engineer, with a backend focus, you will be at ### Product Design Intern for AI and Human Agents Platform - Cresta - Location: Toronto, Canada (unspecified) - Salary: $30-$50/hr - Posted: 2025-01-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4476000008 - Excerpt: Product Design Intern for AI and Human Agents Platform Toronto, Canada Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu ### AI Value Partner, Customer Analytics - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-01-16 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5074999008 - Excerpt: AI Value Partner, Customer Analytics United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Role Overview: Cresta is expanding its Customer Success organization with a dedicated analytics function focused on customer value realization. As an AI Value Partner, Customer Analytics , you'll be the technical engine behind measuring and storytelling customer impact-designing experiments, analyzing conversational and operational data, and building dashboards that quantify Cresta's value. You'll sit within the Customer Success organization and partner closely with Customer Success Managers, Sales, Product, and Engineering . Your work will power ROI discussions, pilots, QBRs and ongoing strategic customer engagements. This role is ideal for someone early in their data ### Forward Deployed Engineering Intern (AI Agent) - Cresta - Location: Toronto, Canada (Hybrid) (hybrid) - Salary: $30-$50/hr - Posted: 2026-02-03 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5106468008 - Excerpt: Forward Deployed Engineering Intern (AI Agent) Toronto, Canada (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the ### Senior Brand & Integrated Campaigns Manager - Cresta - Location: New York, United, States (Hybrid); San Francisco, United, States (Hybrid) (hybrid) - Salary: $140K-$180K - Posted: 2026-05-19 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5225877008 - Excerpt: Senior Brand & Integrated Campaigns Manager New York, United, States (Hybrid); San Francisco, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. ABOUT THE ROLE The Senior Brand & Integrated Campaigns Manager is a brand-new role at Cresta. Your job will be to tell our story in creative ways that break through the noise. Part storyteller, part creative driver, and part brand, ad, and integrated campaign strategist, it is your job to leverage all of the cool things happening at Cresta to increase brand awareness, reputation, and growth. You'll work within a highly talented and creative Marketing organization to dream up, create, and execute on breakthrough campaigns ### Staff Software Engineer, Backend (Bucharest) - Cresta - Location: Bucharest, Romania (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2025-04-08 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4145763008 - Excerpt: Staff Software Engineer, Backend (Bucharest) Bucharest, Romania (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Cresta is excited to expand our operations to Romania and build a tech hub in the region. These early joiners will play a key role in establishing our engineering team in Romania, helping to shape the future of the site. We are a remote-first environment, offering opportunities to work with a global team across Europe, the US, and Canada. Over time, we aim to create a co-working space in Romania, moving towards a hybrid environment. About the role: Cresta Insights: As a Staff full-stack engineer, with a backend focus, you will be at ### Strategic Sales Director, EMEA - Cresta - Location: United Kingdom (Remote) (remote) - Salary: $215K-$230K - Posted: 2025-08-15 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4888050008 - Excerpt: Strategic Sales Director, EMEA United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a founding Strategic Sales Directo r you will focus on some of the largest companies in EMEA, working on big strategic deals that will change the trajectory of the company. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you'll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the EMEA region, starting with success in ### Strategic Sales Director, Australia - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2025-08-29 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4900448008 - Excerpt: Strategic Sales Director, Australia Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Sales Director you will focus on some of the largest companies in Australia, working on big strategic deals that will change the trajectory of the company. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you'll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the APAC region. Responsibilities: - Own the sales experience while ### Enterprise Account Executive, EMEA - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2025-11-07 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4981775008 - Excerpt: Enterprise Account Executive, EMEA United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a founding Enterprise Account Executive you will focus on some of the largest F1000 companies in EMEA, working on big strategic deals that will change the trajectory of the company. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you'll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the EMEA region, starting with success in ### Enterprise Account Executive, APAC - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-09 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5114438008 - Excerpt: Enterprise Account Executive, APAC Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a founding Enterprise Account Executive you will focus on some of the largest F1000 companies in APAC, working on big strategic deals that will change the trajectory of the company. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you'll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the APAC region, starting with success in Australia. ### Demo Engineer - Cresta - Location: United States (Remote) (remote) - Salary: $169K-$200K - Posted: 2026-05-15 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5216772008 - Excerpt: Demo Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role As a Demo Engineer at Cresta, you'll play a mission-critical role in enabling our go-to-market team to tell compelling, credible, and technically sound stories about Cresta's AI-powered platform-including conversation intelligence, real-time coaching , analytics, and virtual agent capabilities. You'll build and support environments, tooling, and synthetic scenarios that showcase the compelling value of our solution. This role is equal parts problem-solver, builder, and strategic enabler . You'll collaborate closely with the Solutions, Product, and Engineering teams to bring our AI-powered vision to life-enabling us to demo with precision and creativity across a wide ### Senior Software Engineer, Backend (AI Agent) - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$270K - Posted: 2026-03-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5133464008 - Excerpt: Senior Software Engineer, Backend (AI Agent) United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Senior Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This includes designing and maintaining the server architecture that handles real-world, high-volume interactions and ensures high availability and performance. While we're focused on server optimization and data management rather than pure research, you'll be working with some of the most advanced technologies in the cloud and server space. This is a unique opportunity to shape the future of AI at Cresta by solving complex ### Sales Enablement Manager, International - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-04-09 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5181786008 - Excerpt: Sales Enablement Manager, International United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As the Sales Enablement Manager, International , you will play a critical role in standing up and scaling Cresta's newly formed EMEA and APAC GTM teams . Your primary focus will be accelerating ramp, driving consistent execution, and building the foundation for high-performing international GTM motions. This is a highly hands-on, builder role. You will work directly with Account Executives and regional sales leaders to deliver practical, field-driven enablement that improves day-to-day performance across the sales cycle. Success in this role is measured by faster ramp times, improved deal execution, and ### Head of Global Talent Acquisition - Cresta - Location: United States (Remote) (remote) - Salary: $220K-$300K - Posted: 2026-02-09 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5106247008 - Excerpt: Head of Global Talent Acquisition United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. The Role We're looking for a strategic, credible, and highly execution-oriented Head of Global Talent Acquisition to build and scale Cresta's global hiring engine. This leader will own talent acquisition strategy and outcomes across Technical, GTM, G&A, Executive, and Early Career hiring, while partnering closely with executive leadership and the Head of People. This is a highly visible leadership role for someone who thrives in fast-moving, high-growth environments and knows how to balance speed, quality, efficiency, and long-term talent outcomes, and who is comfortable setting strategy while staying close to execution when needed. ### Sales Development Representative, APAC - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-04-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5206674008 - Excerpt: Sales Development Representative, APAC Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Sales Development Representative in APAC , you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization. Responsibilities: - Grow Cresta's customer list through personalized emails, calls, and creative social media outreach - Write effective and compelling messaging to ### GTM Engineer - Cresta - Location: United States (Remote) (remote) - Salary: $150K-$230K - Posted: 2026-02-17 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5123589008 - Excerpt: GTM Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. GTM Engineer Cresta's mission is to help companies turn conversations into their competitive advantage. We build AI that helps the world's largest enterprises unlock revenue, efficiency, and insight from every customer interaction. We are hiring a GTM Engineer to rebuild how go to market works. This role is about eliminating manual work, helping our teams focus on the right accounts, and building systems that make winning easier. You will work directly with our CEO, CRO, CMO, and Rev Ops leadership to design and deploy an AI native operating system for our revenue engine. Location: Remote / ### Founding AI Success Manager, APAC - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-07 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5112255008 - Excerpt: Founding AI Success Manager, APAC Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities, drive product adoption, and measure business outcomes. This is a highly strategic, technology-centric & consultative role focused on evolving how organizations leverage AI to drive improved performance. This role includes driving adoption, usage, and value realization. Your focus will be defining success frameworks, using Cresta's products to drive value and change, and consulting/executing on process change management. You will operate as a hybrid of strategy consultant, AI product expert, and account owner - working across ### Conversational Designer - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5217865008 - Excerpt: Conversational Designer United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role As the Founding Conversational Designe r for EMEA, you will play a pivotal role in shaping how Cresta delivers conversational AI solutions across the region. You'll lead the design and deployment of best-in-class AI conversation models that power real-time coaching and assistance for contact center agents, as well as virtual agents across voice and chat experiences. This is a highly strategic, customer-facing role that combines conversational design expertise with strong project ownership and regional influence. As one of the first hires focused on Conversation Design in EMEA, you will help establish delivery best ### AI Success Manager - Cresta - Location: United States (Remote) (remote) - Salary: $160K-$215K - Posted: 2025-05-07 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4675710008 - Excerpt: AI Success Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities, drive product adoption, and measure business outcomes. This is a highly strategic, technology-centric & consultative role focused on evolving how organizations leverage AI to drive improved performance. This role includes driving adoption, usage, and value realization. Your focus will be defining success frameworks, using Cresta's products to drive value and change, and consulting/executing on process change management. You will operate as a hybrid of strategy consultant, AI product expert, and account owner - working across executives, ### Forward Deployed Engineering Manager - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$280K - Posted: 2026-01-28 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5099068008 - Excerpt: Forward Deployed Engineering Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens. As Forward Deployed Engineering Manager , you'll lead the team that turns cutting-edge AI into real-world customer success. You'll build, mentor, and scale a world-class team of Forward Deployed Engineers (FDEs) who work directly with customers to deliver AI agents that solve practical business problems and drive measurable outcomes. This is a high-impact leadership role for someone who loves building teams, refining processes, and driving product excellence through deep customer engagement. You'll be ### Enterprise Account Manager - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5118223008 - Excerpt: Enterprise Account Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Location: US, Remote About the role: This is a highly strategic and intentional hire, the second Account Manager at Cresta. Reporting directly to the Head of Enterprise Account Management, you will play a central role in driving upsells, renewals, and long-term customer value. Beyond individual quota ownership, you will be instrumental in shaping and co-building the Account Management function from the ground up. We're looking for someone with an entrepreneurial mindset, someone who thrives in ambiguity, enjoys designing new processes, and can help create a scalable motion as the team grows rapidly in the coming ### Senior Software Engineer, Backend (AI Agent Integrations) - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2025-09-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4918465008 - Excerpt: Senior Software Engineer, Backend (AI Agent Integrations) Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: Cresta's AI Agent team is building enterprise-grade AI Agents that can operate inside real-world contact center environments. A critical part of that mission is enabling our AI Agents to seamlessly integrate with customers' CCaaS platforms (Contact Center as a Service), including voice and digital channels - and to smoothly transition conversations between AI and human agents when needed. This role is focused on building the backend systems that allow our AI Agents to: - Integrate deeply with leading CCaaS platforms - Participate in live customer conversations across voice and ### Salesforce Developer, GTM Systems - Cresta - Location: India (Remote) (remote) - Salary: Not disclosed - Posted: 2025-11-17 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4990743008 - Excerpt: Salesforce Developer, GTM Systems India (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: We're looking for a Salesforce Developer to join our Revenue Technology team in Bangalore. You'll work alongside our Salesforce Architect and GTM Operations to build automations, integrations, and data workflows that power Cresta's revenue engine. This is a remote role, to work EST hours only (7 PM - 4 AM IST) from a remote location in Bangalore, India. Responsibilities: - Build and optimize Salesforce Flows, Apex triggers, and integrations - Support CPQ, quote approval, and lead routing automation - Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce - Collaborate ### Enterprise Account Executive - Cresta - Location: United States (Remote) (remote) - Salary: $240K-$300K - Posted: 2025-02-25 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4494927008 - Excerpt: Enterprise Account Executive United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Location: East Coast/Midwest, Remote About the role: As an Enterprise Account Executive you will focus on Large ARR deals. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that we are leading the charge on and help build an amazing sales culture. Responsibilities: - Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies - ### Workplace Experience Manager - Cresta - Location: San Francisco, United, States (Hybrid) (hybrid) - Salary: $140K-$160K - Posted: 2026-06-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5253755008 - Excerpt: Workplace Experience Manager San Francisco, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. The Role At Cresta, we believe the workplace experience is a critical driver of culture, collaboration, and business performance. As our Workplace Experience Manager , you will lead the strategy, operations, and evolution of our global workplace facilities footprint, ensuring our offices and employee experience programs scale alongside the company. This role sits at the intersection of workplace strategy, employee experience, real estate, operations, and culture. You will be responsible for developing and executing a comprehensive workplace experience vision that supports how Crestans work, connect, and thrive across our global offices. From shaping ### Motion Graphics/Video Editor - Cresta - Location: United States (Remote) (remote) - Salary: $130K-$165K - Posted: 2026-03-24 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5164297008 - Excerpt: Motion Graphics/Video Editor United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: Cresta is hiring a Motion Graphics & Video Editor to help scale our product and brand storytelling through high-impact video and motion. Demand for videos and motion graphics continues to grow, particularly across Marketing and Product Marketing, and this role will play a key part in bringing this critical material to life. You will create polished, narrative-driven motion experiences that translate complex enterprise software into clear, engaging visual stories. From feature launches and product walkthroughs to evergreen explainers and campaign assets, your work will support go-to-market efforts across channels and help build ### Solutions Engineer, EMEA - Cresta - Location: United Kingdom (Remote) (remote) - Salary: $145K-$162K - Posted: 2025-12-05 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5021027008 - Excerpt: Solutions Engineer, EMEA United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Solutions Engineer in EMEA, you'll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you'll serve as both a business consultant and technical expert-guiding prospective customers through the discovery, design, and validation of Cresta's AI-powered solutions. You'll connect deeply with customer stakeholders to understand their business goals, technical environments, and operational challenges, and architect intelligent solutions that combine the power of LLMs , SLMs , and real-time AI assistance . Your ability to translate both technical complexity and business impact will be critical to ### Customer Trainer - Cresta - Location: United States (Remote) (remote) - Salary: $120K-$150K - Posted: 2026-03-26 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5166713008 - Excerpt: Customer Trainer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Customer Trainer at Cresta, you will play a pivotal role in ensuring our customers and employees have the knowledge and skills they need to make the most of our contact center technology. You will collaborate with Subject Matter Experts (SMEs) to design and deliver engaging, instructor-led training sessions, create instructional videos, and support documentation. Your goal is to drive product adoption and enable our customers to see value quickly. Key Responsibilities: - Collaborate with SMEs : Work closely with Subject Matter Experts to design engaging, instructor-led training sessions that align with ### Senior Product Designer, AI Builders - Cresta - Location: United States (Remote) (remote) - Salary: $150K-$205K - Posted: 2026-04-01 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5173681008 - Excerpt: Senior Product Designer, AI Builders United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, AI Builders are how we put the power of AI directly into our customers' hands. Through these builders, our users can design, configure, test, and deploy AI agents that automate tasks, or AI workflows that augment human agents and make them feel superhuman. As a Product Designer on AI Builders, you'll design the tools that make this possible. That means owning the end-to-end experience of how customers build, evaluate, and ship AI - navigating the nuanced interplay between agentic and deterministic workflows, and finding the right balance between ### Senior Software Engineer, Backend - Platform Team - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2025-12-29 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5049642008 - Excerpt: Senior Software Engineer, Backend - Platform Team Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: Cresta's Core Platform underpins the company's entire product portfolio. Our long term vision is to build a robust, reliable, secure, and extensible foundation that supports continued innovation, satisfies enterprise customer requirements, and keeps operational costs in check. Two critical components for that are agent assist backend services and scalable authentication systems, tools, processes and frameworks based on industry standards and security best practices. This role is focused on building various backend systems needed to enable successful customer integrations: - Enable agent assist integration for chat and email. This involves ### Senior Forward Deployed Engineer (AI Agent) - Cresta - Location: United States (Remote) (remote) - Salary: $185K-$235K - Posted: 2025-06-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4759347008 - Excerpt: Senior Forward Deployed Engineer (AI Agent) United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As an AI Agent Engineer , you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring ### Senior Software Engineer - Authentication - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2025-04-01 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4613051008 - Excerpt: Senior Software Engineer - Authentication Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: Cresta's Core Platform underpins the company's entire product portfolio. Our long term vision is to build a robust, reliable, secure, and extensible foundation that supports continued innovation, satisfies enterprise customer requirements, and keeps operational costs in check. One critical component for that are scalable authentication systems, tools, processes and frameworks based on industry standards and security best practices. Our authentication team will be responsible for building, maintaining and delivering these requirements. The authentication team will work closely with our security team and the different teams that depend on these utilities and ### Senior Product Designer, Core Platform - Cresta - Location: Berlin, Germany (Hybird) (unspecified) - Salary: Not disclosed - Posted: 2026-04-01 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5173707008 - Excerpt: Senior Product Designer, Core Platform Berlin, Germany (Hybird) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About this role: The Platform Product Designer is responsible for the horizontal frameworks and shared capabilities that every Cresta product is built on top of - from AI Agent and Agentic Assist to QM/Coaching and Insights. You design platforms, not point solutions. You think horizontally and systematically. You make sure cross‑cutting concerns are solved once as a reliable, extensible platform, then reused across products and customers - rather than being rebuilt product‑by‑product. Your work makes these capabilities self‑serve and customizable for both internal squads and external customers/partners. Note this is not a Design ### Revenue Analytics Manager - Cresta - Location: United States (Remote) (remote) - Salary: $120K-$175K - Posted: 2026-05-27 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5232532008 - Excerpt: Revenue Analytics Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role exists to build and own the analytical infrastructure that powers our GTM engine - translating data from across Sales, Marketing, and Customer Success into trusted, decision-ready insights. Reporting directly to the Senior Director of Business Data & Intelligence, you'll be a senior individual contributor and emerging team leader - owning a broad portfolio of recurring reporting, building scalable dashboards, and driving automation that multiplies the team's impact. ### Senior Forward Deployed Engineer (AI Agent) - UK - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-01-27 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5097513008 - Excerpt: Senior Forward Deployed Engineer (AI Agent) - UK United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As an AI Agent Engineer , you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning ### Senior Forward Deployed Engineer (AI Agent) - Germany - Cresta - Location: Berlin, Germany (Hybird) (unspecified) - Salary: Not disclosed - Posted: 2026-03-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5137369008 - Excerpt: Senior Forward Deployed Engineer (AI Agent) - Germany Berlin, Germany (Hybird) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As an AI Agent Engineer , you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning ### Associate Conversational AI Designer - Cresta - Location: United States (Remote) (remote) - Salary: $60K-$95K - Posted: 2025-10-29 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4970396008 - Excerpt: Associate Conversational AI Designer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As part of Cresta's Conversation Design team, you will assist in designing high quality AI conversation models that offer real-time coaching and assistance for our customers' contact center agents, and designing conversational experiences for virtual agents for both voice and chat. The role is highly collaborative and will require that you work closely with cross-functional team members from Machine Learning, Data Science, Program Management, Customer Success, Product Leadership, and Engineering. You may also work directly with customers to get alignment on our overall solution design and to enable customers to build ### Customer Engineer - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2024-09-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4122946008 - Excerpt: Customer Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About The Role: As a Customer Engineer at Cresta, you'll play a key role in delivering our cutting-edge AI solutions to enterprise contact centers. You'll leverage your expertise in CX, call center infrastructure, chat platforms, AWS, and automation while collaborating closely with Solution Architects to ensure seamless integrations with customer systems. This role requires strong software engineering skills, domain expertise, and the ability to manage multiple projects simultaneously. You'll work closely with our Customer Success team, removing technical barriers and driving value for our customers through real-time coaching and agent efficiency tools. You'll also contribute to ### Senior Full Stack Engineer - Conversation Intelligence - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$270K - Posted: 2026-03-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5026013008 - Excerpt: Senior Full Stack Engineer - Conversation Intelligence United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The QM & Coaching Team at Cresta is vital for our post-call intelligence products. Our core mission is to utilize Large Language Models (LLMs) and advanced AI techniques to transform conversations into actionable intelligence, streamlining the process of agent performance review and coaching. We build systems that deeply analyze agent behaviors, delivering structured insights into their performance and pinpointing critical areas for improvement. Through AI-powered exploration and interactive workflows, our work empowers organizations to leverage data-driven decisions and enhance the overall customer experience. As a Senior Fullstack Engineer ### Staff Software Engineer, Backend - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2026-06-05 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5248021008 - Excerpt: Staff Software Engineer, Backend Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: We're seeking a Staff Software Engineer to lead the design and evolution of our backend systems that power Cresta's AI platform. You'll architect scalable, distributed systems that enable enterprise AI agents to deliver exceptional customer experiences through voice and digital channels. This role offers the opportunity to shape technical strategy, mentor engineers, and build production systems at the intersection of AI and enterprise software. This is a generic backend engineering hire. Team matching will be conducted during the later stages of the hiring process based on your interests, experience, and team needs. ### Strategic Solutions Engineer, East - Cresta - Location: United States (Remote) (remote) - Salary: $180K-$205K - Posted: 2025-11-12 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4985070008 - Excerpt: Strategic Solutions Engineer, East United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Solutions Engineer , you'll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you'll serve as both a business consultant and technical expert-guiding prospective customers through the discovery, design, and validation of Cresta's AI-powered solutions. You'll connect deeply with customer stakeholders to understand their business goals, technical environments, and operational challenges, and architect intelligent solutions that combine the power of LLMs , SLMs , and real-time AI assistance . Your ability to translate both technical complexity and business impact will be critical ### Senior Infrastructure Engineer/SRE - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$270K - Posted: 2026-03-01 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5137153008 - Excerpt: Senior Infrastructure Engineer/SRE United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: - Developer Toolchain . Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. - Ensure reliability of multi-cloud Kubernetes clusters and pipelines. - Metrics, logging, ### Platform Product Manager - Cresta - Location: United States (Remote) (remote) - Salary: $130K-$190K - Posted: 2026-02-10 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5114374008 - Excerpt: Platform Product Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: We are hiring a Platform Product Manager to own and evolve foundational platform capabilities, starting with Identity and Access Management, or IAM. This role sits at the center of how our enterprise AI platform scales: who can access what, how systems integrate, and how customers operate securely and reliably across complex environments. This is a great role for someone who is technically fluent, highly proactive, and excited to take real ownership of an important product area. You do not need to be an IAM expert on day one, but you should be ### Software Engineer in Test (Berlin) - Cresta - Location: Berlin, Germany (Hybird) (unspecified) - Salary: Not disclosed - Posted: 2025-12-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5030433008 - Excerpt: Software Engineer in Test (Berlin) Berlin, Germany (Hybird) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: We are seeking a diligent and detail-oriented Software Engineer in Test to join our engineering team in Berlin, Germany. This role will be crucial in ensuring the robustness, scalability, and high quality of our software solutions and will be highly focused on building, expanding, and maintaining our automated testing ecosystem. While strong manual testing instincts are important, this role is designed for someone who will spend the majority of their time writing code, advancing automation, and developing internal tools. The ideal candidate is someone who can independently identify what and ### Infrastructure Engineer/SRE - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2025-09-22 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4929391008 - Excerpt: Infrastructure Engineer/SRE Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: - Developer Toolchain . Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. - Ensure reliability of multi-cloud Kubernetes clusters and pipelines. - Metrics, logging, analytics, and ### Strategic Sales Director, West - Cresta - Location: United States (Remote) (remote) - Salary: $320K-$360K - Posted: 2025-07-16 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4808719008 - Excerpt: Strategic Sales Director, West United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and most complex sales opportunities. Reporting directly to the RVP of Strategic Sales, you're a natural hunter-skilled at identifying and closing net-new business, curating pipeline, and building strategic, long-term relationships with executive decision-makers. You'll have a direct impact on the company's trajectory by landing flagship accounts and expanding our footprint within strategic customers. This is a high-impact, high-visibility role for someone who thrives in a fast-paced startup environment and is passionate about using cutting-edge AI ### Growth Content Manager - Cresta - Location: New York, United, States (Hybrid); San Francisco, United, States (Hybrid); United States (Remote) (hybrid) - Salary: $140K-$170K - Posted: 2026-04-22 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5197508008 - Excerpt: Growth Content Manager New York, United, States (Hybrid); San Francisco, United, States (Hybrid); United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. RESPONSIBILITIES - Own the vision, strategy, and management of Cresta's organic growth engine across SEO and AEO - Scale and optimize our AI-scaled content initiatives focused on experimentation and high-leverage opportunities - Develop scalable, derivative content frameworks that can be reused across channels and campaigns - Own and drive progress against a number of high-priority website content initiatives - Translate complex AI capabilities into clear, differentiated messaging that resonates with enterprise buyers - Optimize content for both traditional search engines and AI answer engines - ### Senior Machine Learning Engineer - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$270K - Posted: 2025-05-29 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4741283008 - Excerpt: Senior Machine Learning Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: Machine Learning Engineers at Cresta work across several high-impact AI initiatives. Final team placement is determined based on experience, strengths, and business needs. Current focus areas include: - Agentic Assist: Lead and build next-generation agentic AI systems that augment contact center agents in real time. This track requires strong pre-LLM ML foundations, deep expertise in LLMs and modern prompting techniques, a rapid prototyping mindset, and a proven ability to translate cutting-edge research into scalable, production-grade systems. - Agent & System Quality: Design evaluation frameworks and improve the reliability, robustness, and performance ### Strategic Sales Director, East - Cresta - Location: United States (Remote) (remote) - Salary: $320K-$360K - Posted: 2025-07-16 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4808773008 - Excerpt: Strategic Sales Director, East United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and most complex sales opportunities. Reporting directly to the RVP of Strategic Sales, you're a natural hunter-skilled at identifying and closing net-new business, curating pipeline, and building strategic, long-term relationships with executive decision-makers. You'll have a direct impact on the company's trajectory by landing flagship accounts and expanding our footprint within strategic customers. This is a high-impact, high-visibility role for someone who thrives in a fast-paced startup environment and is passionate about using cutting-edge AI ### Staff Machine Learning Engineer - Cresta - Location: United States (Remote) (remote) - Salary: $230K-$300K - Posted: 2026-03-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4741284008 - Excerpt: Staff Machine Learning Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: Machine Learning Engineers at Cresta work across several high-impact AI initiatives. Final team placement is determined based on experience, strengths, and business needs. Current focus areas include: - Agentic Assist: Lead and build next-generation agentic AI systems that augment contact center agents in real time. This track requires strong pre-LLM ML foundations, deep expertise in LLMs and modern prompting techniques, a rapid prototyping mindset, and a proven ability to translate cutting-edge research into scalable, production-grade systems. - Agent & System Quality: Design evaluation frameworks and improve the reliability, robustness, and performance ### Senior Software Engineer, Frontend (Platform) - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2026-02-06 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5112713008 - Excerpt: Senior Software Engineer, Frontend (Platform) Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They also ensure performance, security, and best practices are upheld. By organizing the frontend landscape into product-driven and engineering-driven dimensions, the Frontend Platform team promotes clear ownership, efficient collaboration, and the delivery of high-quality, inclusive frontend solutions that meet Cresta's diverse business needs. Responsibilities: - Play a substantial role in the platform frontend engineering ### Senior Software Engineer – Desktop & Browser Applications - Cresta - Location: Canada (Remote); Toronto, Canada (Hybrid) (hybrid) - Salary: Not disclosed - Posted: 2026-02-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5117833008 - Excerpt: Senior Software Engineer – Desktop & Browser Applications Canada (Remote); Toronto, Canada (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. As a member of the Platform Frontend team, this role focuses on building desktop screen capturing, auditing and analytics gathering systems for QA, legal and compliance reasons and extracting insights to automate workflows and remove inefficiencies. Responsibilities: - Play a substantial role in the platform frontend engineering team. ### Senior Software Engineer, Frontend (Berlin) - Cresta - Location: Germany (Remote) (remote) - Salary: Not disclosed - Posted: 2025-04-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4668095008 - Excerpt: Senior Software Engineer, Frontend (Berlin) Germany (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers! Responsibilities : - Work with the product manager and UX designer to define and ### Sales Development Representative, APAC - Singlish - Cresta - Location: Australia (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-11 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5216587008 - Excerpt: Sales Development Representative, APAC - Singlish Australia (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification across a diverse set of APAC markets. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. This role requires someone who can communicate effectively across APAC markets, including confidently engaging Singapore-based prospects and customers. Familiarity with Singaporean business culture, communication styles, and Singlish is strongly preferred. We are looking for driven professionals with sound ### Sales Development Representative - New York - Cresta - Location: New York, United, States (Hybrid) (hybrid) - Salary: $96K-$125K - Posted: 2026-04-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5206733008 - Excerpt: Sales Development Representative - New York New York, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization. This role is based in New York City and requires in-office presence 2 days per week (Mondays & Wednesdays) . This ### Staff Infrastructure Software Engineer (Kubernetes) - Cresta - Location: Germany (Remote) (remote) - Salary: Not disclosed - Posted: 2025-02-13 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4535898008 - Excerpt: Staff Infrastructure Software Engineer (Kubernetes) Germany (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: - Developer Toolchain . Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. - Ensure reliability of multi-cloud Kubernetes clusters and pipelines. - Metrics, ### Forward Deployed Product Manager, AI Agent - Cresta - Location: United States (Remote) (remote) - Salary: $170K-$280K - Posted: 2025-06-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4738837008 - Excerpt: Forward Deployed Product Manager, AI Agent United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: As a Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents that transform our customers' businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and ### Sales Development Manager - East - Cresta - Location: New York, United, States (Hybrid) (hybrid) - Salary: $142K-$190K - Posted: 2026-02-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5105560008 - Excerpt: Sales Development Manager - East New York, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. RESPONSIBILITIES - Hire, onboard, and develop exceptional SDR talent - Build & iterate on a data-driven Outbound & Inbound strategy - Foster a winning culture of high accountability and performance - Motivate the team through lucrative incentives and contests - Uplevel SDRs and help them grow into our future AEs and managers - Report on SDR KPIs to ensure that KPIs and SLAs are hit daily - Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives QUALIFICATIONS - 2+ years of sales / SDR leadership experience in a high-growth ### Sales Development Manager - West - Cresta - Location: San Francisco, United, States (Hybrid) (hybrid) - Salary: $142K-$190K - Posted: 2026-06-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5074343008 - Excerpt: Sales Development Manager - West San Francisco, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. RESPONSIBILITIES - Hire, onboard, and develop exceptional SDR talent - Build & iterate on a data-driven Outbound & Inbound strategy - Foster a winning culture of high accountability and performance - Motivate the team through lucrative incentives and contests - Uplevel SDRs and help them grow into our future AEs and managers - Report on SDR KPIs to ensure that KPIs and SLAs are hit daily - Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives QUALIFICATIONS - 2+ years of sales / SDR leadership experience in a high-growth ### Sales Development Representative, San Francisco - Cresta - Location: San Francisco, United, States (Hybrid) (hybrid) - Salary: $96K-$125K - Posted: 2026-01-09 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5061988008 - Excerpt: Sales Development Representative, San Francisco San Francisco, United, States (Hybrid) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: This role is based in San Francisco and requires in-office presence 2 days per week (Mondays & Wednesdays) . This is a non-negotiable part of the role. Address: 332 Pine floor 6 San Francisco, 94104 As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong ### Events and Field Marketing Manager - Cresta - Location: United States (Remote) (remote) - Salary: $110K-$150K - Posted: 2026-02-14 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5121139008 - Excerpt: Events and Field Marketing Manager United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: We're seeking an Events and Field Marketing Manager to join our high-impact team. You'll own the event experience from concept to execution, bringing innovative ideas to life that differentiate our brand, deliver memorable experiences, and drive business results. Reporting to the Sr. Field Marketing Manager, this role is highly visible, strategic, and execution-heavy. Responsibilities: - Own Strategy + Playbook: Develop event strategies aligned to pipeline goals and sales priorities; refine the field marketing playbook to drive consistency, scalability, and repeatable success. - Own Pipeline & Event ROI Reporting: set KPIs, ### Application Support Engineer - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-05-14 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5220511008 - Excerpt: Application Support Engineer United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Schedule: Monday-Friday, 4:00 PM - 12:00 AM Weekend Rotation: Required every other weekend (full weekend coverage) About the role: We are seeking a highly motivated and technically proficient Application Support Engineer to join our growing Customer Success team. This role is ideal for individuals who enjoy solving complex technical challenges, assisting customers, and serving as a crucial link between our customers and product development. You will be instrumental in ensuring a smooth and successful customer experience by transforming complex issues into clear, actionable solutions. What You'll Do: - Technical Issue Resolution: Investigate, diagnose, and resolve ### Forward Deployed Product Manager - AI Agent (EMEA) - Cresta - Location: United Kingdom (Remote) (remote) - Salary: Not disclosed - Posted: 2026-01-13 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5068157008 - Excerpt: Forward Deployed Product Manager - AI Agent (EMEA) United Kingdom (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role As our first EMEA Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents that transform our customers' businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your ### Senior IT Engineer - Cresta - Location: India (Remote) (remote) - Salary: Not disclosed - Posted: 2026-04-28 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5203951008 - Excerpt: Senior IT Engineer India (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. What you'll be doing - System Administration: Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability.​ - Identity and Access Management: Oversee and configure Okta for seamless single sign-on (SSO) and multi-factor authentication (MFA) across all applications.​ - Device Management: Utilize Iru/Kandji for the deployment, management, and security of all company Mac devices, implementing best practices for device lifecycle management. Microsoft Intune policy management.. ​ - Collaboration Tools: Manage and support Google Workspace applications, ensuring efficient communication and collaboration among team members.​ - Automation and Scripting: Develop and maintain ### Accountant - Cresta - Location: United States (Remote) (remote) - Salary: Not disclosed - Posted: 2026-03-04 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5140718008 - Excerpt: Accountant United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. We're seeking a sharp, business-minded Accountant to join our growing accounting team. This is a unique opportunity to shape the revenue to cash processes in a high-growth, cutting-edge AI company. You will work closely with Sales, Finance, and HR to support and scale our accounting function. Responsibilities: - Execute period-end close activities, including the preparation of journal entries, reconciliations and other relevant working papers - Manage vendor bills to ensure they are accounted, reviewed and paid for in accordance with relevant policies - Manage Accounts Receivable and collections effort, partnering with our Sales team - Manage and ### Senior Software Engineer, Backend (Berlin) - Cresta - Location: Berlin, Germany (Hybird) (unspecified) - Salary: Not disclosed - Posted: 2025-04-30 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4668107008 - Excerpt: Senior Software Engineer, Backend (Berlin) Berlin, Germany (Hybird) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Senior full-stack engineer, with a backend focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers! Responsibilities : - Design, implement, and maintain backend services and APIs to support ### Senior Machine Learning Engineer - Voice Experience - Cresta - Location: United States (Remote) (remote) - Salary: $205K-$270K - Posted: 2026-03-17 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5155675008 - Excerpt: Senior Machine Learning Engineer - Voice Experience United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role We are looking for a Senior Machine Learning Engineer, Voice Experience to help build the next generation of AI-powered voice systems for the contact center. In this role, you will work at the intersection of speech, language, and real-time production systems , improving how AI listens, understands, reasons, empathizes, and responds in live customer conversations. You will develop and improve machine learning systems that power voice experiences end to end, including automatic speech recognition, turn detection, downstream language understanding, retrieval-augmented and agentic workflows, quality measurement, text to speech, ### Senior Software Engineer, Backend (Taiwan) - Cresta - Location: Taiwan (Remote) (remote) - Salary: Not disclosed - Posted: 2026-06-08 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5099052008 - Excerpt: Senior Software Engineer, Backend (Taiwan) Taiwan (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role: As a Senior Full-Stack Engineer with a backend focus, you'll help shape the future of customer engagement through cutting-edge AI. You'll play a critical role in building products that deliver timely, actionable insights and measurable business value from day one. Our team is developing state-of-the-art AI-powered capabilities that equip contact center agents with knowledge-grounded, context-aware assistance and intelligent task automation before, during, and after customer interactions. Join us as we redefine how businesses connect with their customers at scale. Responsibilities : - Design, build, and maintain scalable backend services, APIs, and ### Senior Software Engineer, Backend (AI Agent Runtime) - Cresta - Location: Canada (Remote) (remote) - Salary: Not disclosed - Posted: 2025-05-06 - Apply: https://job-boards.greenhouse.io/cresta/jobs/4675293008 - Excerpt: Senior Software Engineer, Backend (AI Agent Runtime) Canada (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the role - Build real-time AI agent infrastructure : Design and operate the stateful, low-latency runtime that powers voice and chat AI agents - from LLM streaming and conversation state management to graceful recovery and multi-channel support. - Solve distributed systems problems : Own session management across scaled-out workers - including affinity, checkpointing, crash recovery, and consistency under concurrent access. - Build a function execution platform : Own a serverless-style runtime where customers deploy custom logic - build orchestration, container lifecycle, autoscaling, and versioned rollouts. - Own developer experience and test ### Demand Generation Manager, Enterprise - Cresta - Location: United States (Remote) (remote) - Salary: $120K-$165K - Posted: 2026-06-02 - Apply: https://job-boards.greenhouse.io/cresta/jobs/5239319008 - Excerpt: Demand Generation Manager, Enterprise United States (Remote) Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. Role Overview: We're looking for a strategic Demand Generation Manager focused on our Enterprise segment to develop and execute end-to-end high impact campaigns. In this role, you'll be instrumental in driving and nurturing quality leads through innovative and data-driven strategies. Responsibilities: - Own and scale key non-paid channels (email, webinars, and direct mail) with a focus on engaging enterprise accounts - Plan and execute end-to-end demand generation campaigns tailored to the Enterprise segment, ensuring alignment to business goals and sales priorities - Measure, analyze, and optimize campaign performance using data to continuously improve pipeline --- Source-backed benefit claims include source links; other benefit values are labeled separately.