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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Don't see a position that aligns with your skill set? No problem! Here at Shift4, we are continuously growing and we are always looking to add talented professionals to our team. Once you submit your application, your resume and information will remain searchable in our database by our dedicated team of expert recruiters. If a position becomes available that matches your qualifications, one of our recruiters will contact you. In the meantime, please remember to visit our Careers Page, as we update our positions frequently. Thank you for your interest in Shift4! 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Overview Shift4's VP, Marketplace & Value-Added Services will lead the strategy, development, and monetization of our partner ecosystem and adjacent product expansions across the global POS platform. This role owns two critical growth vectors: - Marketplace: A scalable ecosystem of third-party integrations across the restaurant operator stack (online ordering, inventory, labor, payroll, kitchen operations, loyalty, etc.) - Value-Added Services (VAS): Strategic product extensions (e.g., capital/loans, payroll, invoicing) delivered through deep partnerships and company-led go-to-market motions The VP will be responsible for defining the partner strategy, driving integration execution, establishing commercial frameworks, and delivering revenue outcomes. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Overview Shift4's VP, Marketplace & Value-Added Services will lead the strategy, development, and monetization of our partner ecosystem and adjacent product expansions across the global POS platform. This role owns two critical growth vectors: - Marketplace: A scalable ecosystem of third-party integrations across the restaurant operator stack (online ordering, inventory, labor, payroll, kitchen operations, loyalty, etc.) - Value-Added Services (VAS): Strategic product extensions (e.g., capital/loans, payroll, invoicing) delivered through deep partnerships and company-led go-to-market motions The VP will be responsible for defining the partner strategy, driving integration execution, establishing commercial frameworks, and delivering revenue outcomes. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Senior UX / User Experience Researcher Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. What we're looking for The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is a contract role within Columbia. Summary The Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary The Pre-Launch, Sr Associate manages the complete lifecycle of merchant onboarding, from contract to installation, before accounts transition to the Post-Launch team. This role requires technical expertise, strong communication skills, and project management ability to deliver a seamless onboarding experience. The Sr Associate also provides menu programming, training, and proactive problem-solving, ensuring white-glove service for Shift4's SkyTab merchants. Responsibilities - Build rapport with merchants to understand their POS needs, reporting requirements, and SkyTab configurations. - Independently manage the lifecycle of onboarding, including data gathering, configuration, and installation scheduling. - Program merchant menus, configure online ordering, and ensure marketplace integrations and orders are correct. - Train merchants on the usage of Shift4 products and services. - Provide white-glove service, ensuring merchant satisfaction throughout onboarding. - Maintain clear communication across all channels (email, phone, tickets, chat). - Research and apply problem-solving skills to assess feasibility of requests and create solutions. - Document interactions and configurations accurately using Excel, Microsoft Suite, Google Suite, and Monday.com. - Acquire and maintain industry knowledge of merchant processing and Shift4 systems. - Support special projects as assigned by leadership. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing. This role is in the Pensacola FL area. Responsibilities: ● Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration. ● Conduct site surveys and troubleshoot network or cabling issues. ● Test hardware, software, and credit card processing with minimal remote support. ● Provide merchant training on POS systems and ensure satisfaction during and after installation. ● Document installations and provide photos of work performed. ● Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers. ● Travel locally (within 200 miles) and occasionally nationally for installations as needed. ● Maintain inventory of equipment and manage requisitions. ● Participate in recurring training on the Shift4 product suite. ● Track and submit monthly expense reports. ● Adhere to safe driving practices and maintain reliable transportation. ● Work flexible hours, including on-call, early mornings, late nights, and weekends as required. 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Responsibilities: ● Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration. ● Conduct site surveys and troubleshoot network or cabling issues. ● Test hardware, software, and credit card processing with minimal remote support. ● Provide merchant training on POS systems and ensure satisfaction during and after installation. ● Document installations and provide photos of work performed. ● Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers. ● Travel locally (within 200 miles) and occasionally nationally for installations as needed. ● Maintain inventory of equipment and manage requisitions. ● Participate in recurring training on the Shift4 product suite. ● Track and submit monthly expense reports. ● Adhere to safe driving practices and maintain reliable transportation. ● Work flexible hours, including on-call, early mornings, late nights, and weekends as required. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Summary: We are looking for a Fraud Associate to join our team and help monitor daily transaction activity. In this role, you will use BI tools to identify fraud patterns, manage chargeback programs, and work closely with merchants and card schemes (like Visa and Mastercard) to mitigate risk. This is a hands-on position for an analytical thinker who enjoys investigating data and improving security processes in the payments industry. Responsibilities: - Monitor and investigate suspicious transactions, merchants, and third-party activity daily. - Dive deep into fraud patterns across our portfolio using internal BI & external Fraud monitoring tools - spot trends, think critically, and act fast. - Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies. - Build and enhance reports, tools, and processes to prevent fraud and chargebacks - your insights will directly influence our security. - Communicate with merchants and partners to assess fraud risks and agree on next steps. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Marketing Manager (Iberia) is responsible for developing and executing the local marketing strategy in alignment with the European marketing vision and Shift4 strategy. This role drives brand awareness, demand generation, and revenue growth within the Spanish market, ensuring consistency with regional objectives while adapting initiatives to local market needs. The role requires strong cross-functional collaboration with Sales, Product, Partnerships, and the broader European Marketing team. 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As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The Marketing Manager (Iberia) is responsible for developing and executing the local marketing strategy in alignment with the European marketing vision and Shift4 strategy. This role drives brand awareness, demand generation, and revenue growth within the Spanish market, ensuring consistency with regional objectives while adapting initiatives to local market needs. The role requires strong cross-functional collaboration with Sales, Product, Partnerships, and the broader European Marketing team. 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