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      "description_excerpt": "Operations Manager, Central Operations, JP AMZL Tokyo, JPN 日本全国に届く「あの荷物」を、今日も確実に届けるために。 Central Operations（CO）は、Amazon Logistics（AMZL）の中枢として、日本のラストマイル配送ネットワーク全体を支えるインフラです。300以上のノードが24時間365日稼働し続けるこのネットワークを、最前線で設計・運用・進化させていく--それがOne Ops Operations Managerの使命です。 私たちは単なるオペレーション部門ではありません。ルート計画最適化、ドライバー労働力計画、パッケージのキャパシティ管理を一体化し、日本中のお客様への約束を守り続けるための「見えないインフラ」を担っています。システム障害、悪天候、物流混乱--どんな状況でも揺るがない運用基盤を構築し、日本のラストマイル配送の信頼性そのものを体現する役割です。 Central Operations One Ops のオペレーションマネージャーとして、Routing（ルーティング）、Scheduling & Caps（スケジューリング＆キャパシティ）、Sort Term Capacity Optimization（短期キャパシティ最適化）を統合した複数のプログラムを取り込みながらリードしていただきます。この役割では、Central Operationのプログラムマネジャー、デリバリーステーション、安全、LM テック、品質、配送業者、標準化推進チームなど複数のステークスホルダーとの緊密な連携が必要です。 JP の300以上のノードで24時間365日稼働するネットワーク全体で、短期・中期のオペレーション計画を実行するためのプロセス、システム、メカニズムをステークホルダーと連携して構築・実装していただきます。またグローバルチーム（北米/欧州/インド/ブラジル/シンガポール/メキシコ）と協力し、短期的なプロセス改善だけでなく長期的なスケーラビリティーの戦略的展開の両方を推進し、オペレーターの効率性、顧客体験、ネットワークの回復力を向上させ、運用上のトレードオフのバランスを取ります。 さらに、230名の組織を統括するために、エリアマネージャー、シニアエリアマネージャーのチームをリード、コーチング、メンタリングし、前向きな従業員関係を育み、組織内のリーダーシップ人材を育成します。更にこの役割では、統合されたオペレーション能力を強化するためにCentral Operation内のCO Techと連携しながら革新的なオートメーションを創り上げ、プロアクティブとリアクティブにおける卓越したオペレーションを確保し、改善（Kaizen）の原則を通じて継続的改善を推進する戦略的思考が求められます。 Key job responsibilities ・ Routing、Scheduling & Caps、Sort Term Capacity Optimizationを統合したオペレーションの実行をリードし、AI活用、自動化、クイックコマースなどの新しいビジネスラインやイニシアチブを取り込みながら、中央機能としてオペレーション、計画、上流チームのステークホルダーと協力して、曖昧な状況での迅速な合意形成を推進 ・ 300以上のノードにわたる24時間365日のオペレーションをリードし、ルート最適化、キャパシティ計画、短期キャパシティ調整間のシームレスな調整を推進 ・ 定量分析とデータドリブンな意思決定を通じて、プロセス改善とテクノロジーイニシアチブを積極的に特定・リードし、オペレーション効率を向上させ、ステークスホルダーとキャパシティリスクのトレードオフを推進 ・ オペレーターの品質・生産性向上を推進し、組織効率目標を達成 ・ エリアマネージャー/シニアエリアマネージャーのチームをリード・監督し、すべてのビジネスライン（AMZL、SSD 、AMXL）のオペレーションに対してプログラムを積極的に推進し、AMZLのLMビジネスの発展に寄与 ・ 「現場知能」の文化を育成し、データから洞察を得て、実行可能なオペレーション変更に変換 ・ 部下のトレーニング、育成し、キャリアの進展と学習をサポートし、将来のリーダー育成に注力 ・ 北米、欧州、インド、ブラジル、シンガポール、メキシコのCOチームと地域を越えてベストプラクティスを開発・共有し、グローバルなオペレーション卓越性に貢献 About the team One Opsは、Central Operationsの統合されたオペレーション実行部門であり、Routing、Scheduling & Caps、STCO機能を250名のメンバーからなる統一チームの下に統合しています。300以上のノードで24時間365日稼働し、データドリブンな意思決定と改善（Kaizen）の原則を通じて継続的改善とオペレーション卓越性を推進しています。私たちのチームはグローバルに拡大しており、プロセスは欧州、シンガポール、メキシコ、インド、ブラジル地域全体で採用されています。そして、ラストマイルだけでなく、ミドルマイルやファーストマイルとも連携し、オールマイルでアマゾンロジスティクスの最適化に寄与します。 Basic Qualifications: - 5年以上の従業員およびパフォーマンス管理経験 - 学士号または同等の資格 - ビジネスレベルの日本語（部下のメンタリング・コーチング、現場マネージャーとの調整・説得ができるレベル） - ビジネスレベルの英語（社内のステークスホルダー、グローバルチームとののミーティングができる） Preferred Qualifications: - 複数のステークホルダーを巻き込んだ変革プロジェクトのリード経験、リーンプロセス、改善（Kaizen）、シックスシグマ手法を通じたプロセス改善のリード経験 - 分析・データを使用して示唆に富む実行可能なソリューションを提供 - 拠点オペレーションに影響を与える外部/内部イベント（故障、悪天候、ボリューム管理の問題）の管理経験 - 物流またはサプライチェーン環境での統合オペレーション機能（ルーティング、キャパシティ計画、スケジューリング）の管理経験 - 優先順位の変更に対応し、適切な判断を下す能力 - AI、機械学習、自動化技術を活用したオペレーション改善の経験 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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          "source_value": "Operations Manager, Central Operations, JP AMZL Tokyo, JPN 日本全国に届く「あの荷物」を、今日も確実に届けるために。 Central Operations（CO）は、Amazon Logistics（AMZL）の中枢として、日本のラストマイル配送ネットワーク全体を支えるインフラです。300以上のノードが24時間365日稼働し続けるこのネットワークを、最前線で設計・運用・進化させていく--それがOne Ops Operations Managerの使命です。 私たちは単なるオペレーション部門ではありません。ルート計画最適化、ドライバー労働力計画、パッケージのキャパシティ管理を一体化し、日本中のお客様への約束を守り続けるための「見えないインフラ」を担っています。システム障害、悪天候、物流混乱--どんな状況でも揺るがない運用基盤を構築し、日本のラストマイル配送の信頼性そのものを体現する役割です。 Central Operations One Ops のオペレーションマネージャーとして、Routing（ルーティング）、Scheduling & Caps（スケジューリング＆キャパシティ）、Sort Term Capacity Optimization（短期キャパシティ最適化）を統合した複数のプログラムを取り込みながらリードしていただきます。この役割では、Central Operationのプログラムマネジャー、デリバリーステーション、安全、LM テック、品質、配送業者、標準化推進チームなど複数のステークスホルダーとの緊密な連携が必要です。 JP の300以上のノードで24時間365日稼働するネットワーク全体で、短期・中期のオペレーション計画を実行するためのプロセス、システム、メカニズムをステークホルダーと連携して構築・実装していただきます。またグローバルチーム（北米/欧州/インド/ブラジル/シンガポール/メキシコ）と協力し、短期的なプロセス改善だけでなく長期的なスケーラビリティーの戦略的展開の両方を推進し、オペレーターの効率性、顧客体験、ネットワークの回復力を向上させ、運用上のトレードオフのバランスを取ります。 さらに、230名の組織を統括するために、エリアマネージャー、シニアエリアマネージャーのチームをリード、コーチング、メンタリングし、前向きな従業員関係を育み、組織内のリーダーシップ人材を育成します。更にこの役割では、統合されたオペレーション能力を強化するためにCentral Operation内のCO Techと連携しながら革新的なオートメーションを創り上げ、プロアクティブとリアクティブにおける卓越したオペレーションを確保し、改善（Kaizen）の原則を通じて継続的改善を推進する戦略的思考が求められます。 Key job responsibilities ・ Routing、Scheduling & Caps、Sort Term Capacity Optimizationを統合したオペレーションの実行をリードし、AI活用、自動化、クイックコマースなどの新しいビジネスラインやイニシアチブを取り込みながら、中央機能としてオペレーション、計画、上流チームのステークホルダーと協力して、曖昧な状況での迅速な合意形成を推進 ・ 300以上のノードにわたる24時間365日のオペレーションをリードし、ルート最適化、キャパシティ計画、短期キャパシティ調整間のシームレスな調整を推進 ・ 定量分析とデータドリブンな意思決定を通じて、プロセス改善とテクノロジーイニシアチブを積極的に特定・リードし、オペレーション効率を向上させ、ステークスホルダーとキャパシティリスクのトレードオフを推進 ・ オペレーターの品質・生産性向上を推進し、組織効率目標を達成 ・ エリアマネージャー/シニアエリアマネージャーのチームをリード・監督し、すべてのビジネスライン（AMZL、SSD 、AMXL）のオペレーションに対してプログラムを積極的に推進し、AMZLのLMビジネスの発展に寄与 ・ 「現場知能」の文化を育成し、データから洞察を得て、実行可能なオペレーション変更に変換 ・ 部下のトレーニング、育成し、キャリアの進展と学習をサポートし、将来のリーダー育成に注力 ・ 北米、欧州、インド、ブラジル、シンガポール、メキシコのCOチームと地域を越えてベストプラクティスを開発・共有し、グローバルなオペレーション卓越性に貢献 About the team One Opsは、Central Operationsの統合されたオペレーション実行部門であり、Routing、Scheduling & Caps、STCO機能を250名のメンバーからなる統一チームの下に統合しています。300以上のノードで24時間365日稼働し、データドリブンな意思決定と改善（Kaizen）の原則を通じて継続的改善とオペレーション卓越性を推進しています。私たちのチームはグローバルに拡大しており、プロセスは欧州、シンガポール、メキシコ、インド、ブラジル地域全体で採用されています。そして、ラストマイルだけでなく、ミドルマイルやファーストマイルとも連携し、オールマイルでアマゾンロジスティクスの最適化に寄与します。 Basic Qualifications: - 5年以上の従業員およびパフォーマンス管理経験 - 学士号または同等の資格 - ビジネスレベルの日本語（部下のメンタリング・コーチング、現場マネージャーとの調整・説得ができるレベル） - ビジネスレベルの英語（社内のステークスホルダー、グローバルチームとののミーティングができる） Preferred Qualifications: - 複数のステークホルダーを巻き込んだ変革プロジェクトのリード経験、リーンプロセス、改善（Kaizen）、シックスシグマ手法を通じたプロセス改善のリード経験 - 分析・データを使用して示唆に富む実行可能なソリューションを提供 - 拠点オペレーションに影響を与える外部/内部イベント（故障、悪天候、ボリューム管理の問題）の管理経験 - 物流またはサプライチェーン環境での統合オペレーション機能（ルーティング、キャパシティ計画、スケジューリング）の管理経験 - 優先順位の変更に対応し、適切な判断を下す能力 - AI、機械学習、自動化技術を活用したオペレーション改善の経験 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.",
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