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AWS is growing rapidly around the world with customers ranging from startups to governments and the world's largest corporations. We are seeking experienced communications manager to support the some of AWS's fastest growing agentic AI products. In this role, you will be part of the AWS Services Communications team working to promote part of AWS's agentic AI portfolio. You will partner closely with service leadership, marketing, and others to highlight AWS's work in the space. The role requires someone with a strong sense of ownership, technical storytelling expertise, project management, and ability to coordinate complex, global launches. A successful candidate has excellent media relations and a willingness to get creative with storytelling to deliver results for the business. Key job responsibilities Develop and execute product launches that highlight AWS's agentic AI portfolio. Partner closely with senior executives at the company to help shape our narrative around agentic AI. 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Texas - Dallas The Experience: Agents and AI are fast evolving technologies. The Agentic Selling Team within Digital Experience Technology is building production AI agents that revolutionize how Salesforce's global sales organization operates. As Customer Zero for Agentforce, we lead the industry in agent development, pioneering architectural patterns that shape Agentforce products and define the future of enterprise AI agents. We are looking for a Lead Software Engineer who excels in technical leadership, drives architectural decisions, and shapes the technical direction of our agent platform. You will architect sophisticated multi-agent systems using Agentforce, influence product roadmaps, mentor senior engineers, and establish technical standards for agent development at Salesforce. What You'll Actually Be Doing Architect and lead development of sophisticated agent systems using Agentforce, Agent Script, and New Graph Architecture (NGA) serving 15,000+ users with enterprise-grade reliability Drive technical strategy for the Sales Agent platform including agent memory architecture, RAG patterns, LLM optimization, multi-agent orchestration, and agent-to-agent communication protocols Lead Customer Zero initiatives working directly with Agentforce platform and product teams to validate new capabilities, provide architectural feedback, and influence product roadmaps Design and build production AI agents handling complex Seller use cases: Architect and execute critical platform migrations (Graph to Agent Script, legacy to NGA, Java to Python agents) maintaining zero downtime for production systems Establish agent observability and quality frameworks including monitoring, analytics, debugging tools, conversation quality metrics, and user satisfaction tracking Drive 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