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Company Description: Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. Job Description: Customer Experience Representatives (CXRII) support the Facial Aesthetics Samples department. As a CXRII, you will receive calls from Health Care Providers, internal sales, and administrative personnel to check sample eligibility and process sample request forms for the Allergan Aesthetics business. CXRs serve as first-line representatives responsible for handling inbound/outbound call inquiries, processing transactions, and act as subject matter experts as needed. Representatives are responsible for order status, sample eligibility and resolution of issues that may prevent orders from shipping. 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As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. We are looking for someone who : Has 2 years proven experience in customer experience roles. Has a strong & solid understanding of customer journeys. Has strong Analytical thinking & customer centric mindset. Has solid Communication & Problem solving skills. Has strong ability to analyse feedback and operational data. Has fluency in Greek & a very good level in English. What you'll be doing: Monitor customer feedback, reviews & VoC reports to identify experience gaps. Identify friction map across critical steps of the customer journey. Track CX performance indicators. Prepare reports & insights on customer behaviour & experience trends. What we offer Competitive salary and annual bonus based on performance. Flexible work arrangements. Comprehensive health, dental, and vision insurance. Access to professional development courses and certifications. Option to attend industry conferences. We are happy you are considering a new challenge and a growth step in your career. About Super We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. 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