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Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is transforming how the world works together. Our Enterprise Sales team is expanding, and we're hiring a high-impact Enterprise Account Executive to drive net-new logo acquisition across the Insurance vertical. 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[], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-05-14T07:39:46.000Z", "apply_url": "https://job-boards.greenhouse.io/boxinc/jobs/7918004", "apply_url_verified": false, "ats": "greenhouse", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Senior Solution Architect Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社以上および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box JapanのSolution Architectは、単なる技術支援の役割ではありません。お客様の業務変革を構想し、Box PlatformやAPI連携、さらに生成AIを活用した新しい業務アプリケーションのあり方を描き、実現までリードするポジションです。 今回の募集では、生成AI時代が到来した中、より高いシナジーを生み出せる方を求めています。技術に強いだけでも、顧客対応が得意なだけでも十分ではありません。これからの時代に必要なのは、エンタープライズのお客様と向き合いながら、複雑な要件を整理し、実現可能なアーキテクチャへ落とし込み、周囲を巻き込みながら前に進められる人材です。 Box AIを含む生成AIソリューションの進化によって、アプリケーション開発のあり方は大きく変わりつつあります。だからこそ私たちは、単にコードを書くのではなく、AI時代にふさわしい業務設計力、技術選定力、そしてお客様に新しい価値やビジョンを提示できる力を持つSolution Architectを必要としています。 この役割では、Box Consulting Teamの一員としてBox Platform案件のプリセールスから導入・実装まで一気通貫で関わり、API連携案件のデリバリーや汎用的なソリューション開発にも携わります。さらに、社内外の多様なステークホルダーと協業しながら、お客様の変革を技術面・構想面の両方から支えることが期待されます。 「技術を武器にしながら、顧客に深く入り込み、次の時代の業務変革を形にしたい」--そんな方にとって、大きな裁量と影響力を持って挑戦できるポジションです。 Box Platformとは Box Platformは、Boxが提供する一連のツールとAPIです。開発者はこれを使用して、Boxのクラウドコンテンツ管理システムの機能を独自のアプリケーションやサービスに統合し、カスタマイズすることができます。企業や開発者は、データとアクセス権限の制御を維持しながらファイルストレージ、共有、コラボレーションなどの機能を利用して、安全かつ拡張性の高いコンテンツ中心のアプリケーションを構築できます。Box Platformを使用することで、開発者は、生産性の向上とコンテンツ管理ワークフローの効率化を実現する独自のソリューションを作成できます。 WHAT YOU'LL DO - エンタープライズ顧客の課題や構想を深くヒアリングし、業務要件・システム要件・非機能要件を整理したうえで、最適なソリューションを提案する - Box Platform案件において、プリセールスから要件定義、設計、実装、導入・定着化までを一貫してリードする - Boxと他社SaaS、各種クラウドサービス、APIを組み合わせた業務アプリケーションのソリューションアーキテクチャを設計・実装する - Box AIや生成AIを活用した新たなユースケースを構想し、顧客価値につながる形で提案・具体化する - セキュリティ、認証、暗号化、テスト設計など、エンタープライズ開発に必要な観点を踏まえて高品質なソリューションを実現する - お客様との折衝を通じて、単なる機能提案にとどまらず、業務変革につながるソリューション全体像や実現ロードマップを描く - 開発手法のベストプラクティスを活かし、ウォーターフォール・アジャイルなど案件特性に応じた進め方を設計する - 顧客やパートナー、社内の営業・コンサルティング・技術メンバーと連携し、プロジェクトを前進させる - 技術的な実装だけでなく、周囲に影響を与えながら、顧客体験の向上とプロジェクト成果の最大化に貢献する - プロジェクトから得た知見やユースケースを汎用化し、再利用可能なソリューションとして価値を社内外に広げる - Box社のビジョンを技術トレンドを踏まえて描いたブループリントやデモアプリケーションを社内外で発信する ＜主な開発環境＞ 言語：JavaScript / TypeScript、Java、C#、Python フレームワーク：Next.js、React.js、Vue.js プラットフォーム・その他：Vercel、Supabase、Heroku、Salesforce、MS Power Platform、ServiceNow、AWS、Azure、GCP、Docker 開発ツール：Cursor、Claude Code ※上記に限らず、プロダクト・ソリューション起点で最適な技術を選定し、開発に取り組んでいます。 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE - エンタープライズ領域におけるアプリケーション開発またはシステム設計の実務経験を有し、要件定義から設計・実装・テスト・リリースまでを主体的に推進できる方 - 顧客折衝の経験があり、要望をそのまま受け取るのではなく、本質的な課題を整理し、実現可能な提案へ落とし込める方 - 大規模開発やエンタープライズアプリケーションに必要な設計観点を理解し、非機能要件・セキュリティ・認証・暗号化・テスト設計などを実務で扱った経験をお持ちの方 - 特定の言語や実装スタイルに閉じず、AIを含む新しい技術も活用しながら、現実的で価値あるソリューションを形にできる方 - ウォーターフォールやアジャイルなどの開発方法論を理解し、案件特性に応じて適切に使い分けられる方 - 社内外の関係者を巻き込みながらプロジェクトを前進させる推進力・発信力・影響力をお持ちの方 - 日本語で円滑に顧客対応・提案ができ、英語でも読み書きに抵抗がない方 - 他ソリューションも含めた全体構想や将来像を描き、お客様に提示することにやりがいを感じ、AI時代の変化を前向きに捉えて学び続けられる方 - 私たちは「AIファースト」の企業です。すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社以上および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Box JapanのSolution Architectは、単なる技術支援の役割ではありません。お客様の業務変革を構想し、Box PlatformやAPI連携、さらに生成AIを活用した新しい業務アプリケーションのあり方を描き、実現までリードするポジションです。 今回の募集では、生成AI時代が到来した中、より高いシナジーを生み出せる方を求めています。技術に強いだけでも、顧客対応が得意なだけでも十分ではありません。これからの時代に必要なのは、エンタープライズのお客様と向き合いながら、複雑な要件を整理し、実現可能なアーキテクチャへ落とし込み、周囲を巻き込みながら前に進められる人材です。 Box AIを含む生成AIソリューションの進化によって、アプリケーション開発のあり方は大きく変わりつつあります。だからこそ私たちは、単にコードを書くのではなく、AI時代にふさわしい業務設計力、技術選定力、そしてお客様に新しい価値やビジョンを提示できる力を持つSolution Architectを必要としています。 この役割では、Box Consulting Teamの一員としてBox Platform案件のプリセールスから導入・実装まで一気通貫で関わり、API連携案件のデリバリーや汎用的なソリューション開発にも携わります。さらに、社内外の多様なステークホルダーと協業しながら、お客様の変革を技術面・構想面の両方から支えることが期待されます。 「技術を武器にしながら、顧客に深く入り込み、次の時代の業務変革を形にしたい」--そんな方にとって、大きな裁量と影響力を持って挑戦できるポジションです。 Box Platformとは Box Platformは、Boxが提供する一連のツールとAPIです。開発者はこれを使用して、Boxのクラウドコンテンツ管理システムの機能を独自のアプリケーションやサービスに統合し、カスタマイズすることができます。企業や開発者は、データとアクセス権限の制御を維持しながらファイルストレージ、共有、コラボレーションなどの機能を利用して、安全かつ拡張性の高いコンテンツ中心のアプリケーションを構築できます。Box Platformを使用することで、開発者は、生産性の向上とコンテンツ管理ワークフローの効率化を実現する独自のソリューションを作成できます。 WHAT YOU'LL DO - エンタープライズ顧客の課題や構想を深くヒアリングし、業務要件・システム要件・非機能要件を整理したうえで、最適なソリューションを提案する - Box Platform案件において、プリセールスから要件定義、設計、実装、導入・定着化までを一貫してリードする - Boxと他社SaaS、各種クラウドサービス、APIを組み合わせた業務アプリケーションのソリューションアーキテクチャを設計・実装する - Box AIや生成AIを活用した新たなユースケースを構想し、顧客価値につながる形で提案・具体化する - セキュリティ、認証、暗号化、テスト設計など、エンタープライズ開発に必要な観点を踏まえて高品質なソリューションを実現する - お客様との折衝を通じて、単なる機能提案にとどまらず、業務変革につながるソリューション全体像や実現ロードマップを描く - 開発手法のベストプラクティスを活かし、ウォーターフォール・アジャイルなど案件特性に応じた進め方を設計する - 顧客やパートナー、社内の営業・コンサルティング・技術メンバーと連携し、プロジェクトを前進させる - 技術的な実装だけでなく、周囲に影響を与えながら、顧客体験の向上とプロジェクト成果の最大化に貢献する - プロジェクトから得た知見やユースケースを汎用化し、再利用可能なソリューションとして価値を社内外に広げる - Box社のビジョンを技術トレンドを踏まえて描いたブループリントやデモアプリケーションを社内外で発信する ＜主な開発環境＞ 言語：JavaScript / TypeScript、Java、C#、Python フレームワーク：Next.js、React.js、Vue.js プラットフォーム・その他：Vercel、Supabase、Heroku、Salesforce、MS Power Platform、ServiceNow、AWS、Azure、GCP、Docker 開発ツール：Cursor、Claude Code ※上記に限らず、プロダクト・ソリューション起点で最適な技術を選定し、開発に取り組んでいます。 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE - エンタープライズ領域におけるアプリケーション開発またはシステム設計の実務経験を有し、要件定義から設計・実装・テスト・リリースまでを主体的に推進できる方 - 顧客折衝の経験があり、要望をそのまま受け取るのではなく、本質的な課題を整理し、実現可能な提案へ落とし込める方 - 大規模開発やエンタープライズアプリケーションに必要な設計観点を理解し、非機能要件・セキュリティ・認証・暗号化・テスト設計などを実務で扱った経験をお持ちの方 - 特定の言語や実装スタイルに閉じず、AIを含む新しい技術も活用しながら、現実的で価値あるソリューションを形にできる方 - ウォーターフォールやアジャイルなどの開発方法論を理解し、案件特性に応じて適切に使い分けられる方 - 社内外の関係者を巻き込みながらプロジェクトを前進させる推進力・発信力・影響力をお持ちの方 - 日本語で円滑に顧客対応・提案ができ、英語でも読み書きに抵抗がない方 - 他ソリューションも含めた全体構想や将来像を描き、お客様に提示することにやりがいを感じ、AI時代の変化を前向きに捉えて学び続けられる方 - 私たちは「AIファースト」の企業です。すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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"8a8889d6c56c53319c02bede63e441f8", "title": "Machine Learning Engineer III, Search Relevance", "employer_name": "Box Inc", "employer_slug": "box-inc", "location_text": "Redwood City, CA, United States", "country": "US", "employment_type": "unknown", "remote_status": "unspecified", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": null, "timezone_overlap_hours": 6, "salary_min": 175500, "salary_max": 219500, "salary_min_source": null, "salary_max_source": null, "salary_currency": "USD", "salary_type": "ote", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": "year", "base_salary_min": 175500, "base_salary_max": 219500, "salary_disclosed": true, "equity_included": true, "equity_included_source": null, "equity_type": [ "options" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-06-08T15:45:47.000Z", "apply_url": "https://job-boards.greenhouse.io/boxinc/jobs/7926448", "apply_url_verified": false, "ats": "greenhouse", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Machine Learning Engineer III, Search Relevance Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. The Search Relevance team at Box powers discovery across billions of files, enabling customers to find the right content quickly, securely, and intelligently. As we expand into a new era of AI-powered content understanding, we're investing in the foundation that makes great search possible: reliable systems, strong signals, and models that learn from real-world usage.", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 44, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "mid", "years_experience_min": 3, "years_experience_max": 7, "role_function": "data", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 55, "travel_pct": null, "requires_shift": true, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.089385938395fb74d5", "query_id": "gq_19149620786b40271079", "job_id": "8a8889d6c56c53319c02bede63e441f8", "signal_type": "query_match", "display_text": "Description: \"inc\"", "tooltip": "Description matched \"inc\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "Machine Learning Engineer III, Search Relevance Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. The Search Relevance team at Box powers discovery across billions of files, enabling customers to find the right content quickly, securely, and intelligently. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU プロダクトサポートチームは、お客様が Box を快適に利用でき、価値を最大限に引き出せるるよう、技術的な問題解決の支援をする組織です。製品とお客様をつなぐ架け橋として、自ら考え、行動し、卓越したサポートを一緒に提供する仲間を募集しています。 WHAT YOU'LL DO - Box を利用しているお客様向けに、高い共感力と強い当事者意識を持ち、お客様の期待を超えるサポートを提供します - チケット管理システムを通じたテキストベースのサポートを主軸としつつ、必要に応じてリモート接続を用いた詳細な調査や、オンラインミーティングでの技術説明の実施 - チケット対応では、Box 製品に加え、ネットワーク構成、デスクトップ環境の込み入った問題、API、SDK といった分野まで多岐にわたります - 検証環境での事象再現、各種ログ解析、データ調査をし、複雑な技術課題の根本原因を特定・解決をします - 複雑な問題であっても、文字、口頭ででお客様にわかりやすくお伝えします - 製品開発へ問題を報告し、製品の品質向上へ貢献します - サポート内だけではなく、営業、カスタマーサクセス、コンサルティングと密に連携や情報共有をし、顧客ビジネスの成功を支えます - より良い顧客体験およびチーム運営改善のためのプロジェクトの立案や実行を担います - ナレッジベース記事の新規作成・更新を通じて、お客様が自己解決できるようにします - 他のチームメンバーへの技術的なサポートやナレッジ共有を積極的に行う - 社内のコミュニティ活動に参加し、文化の醸成に寄与します Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 複雑な問題を解き明かす、テクニカルサポート業務が好きな方 - 主体的に責任感を持って物事に取り組める - チームメンバーが困っている時には進んで手を差し伸べられる方 - 3年以上(できれば5年以上)のエンタープライズ顧客向けのテクニカルサポート経験 - 新しい製品、技術への熱意がある - 高い成長率と速いペースで進む環境で成長し、変化する要求に素早く適応する能力 - 業務遂行能力とプロジェクト管理能力を有し、部門横断的なコラボレーションを推進し、成果を上げることができる方 - 前例がない難しい問題に対しても、前向きに取り組み機転をきかせ突破できる人 - 情報資産の重要性を深く理解し、高い倫理観とコンプライアンス意識を持って業務に取り組める方 REQUIRED SKILLS - API、サードパーティ製品連携、およびネットワークトラブル（HAR、Fiddler、Wireshark等を用いた解析）の調査能力 - BigQuery や Google Cloud Logging を活用し、自力でクエリ（SQLやログ検索・フィルタクエリ）を記述して、必要なログやデータを的確に抽出・分析し、問題の根本原因を特定できること - 日本語： 極めて円滑なビジネスコミュニケーション能力（読み書き、および顧客や社内向けに口頭での高度な技術説明ができるネイティブ同等レベル） NICE-TO-HAVE SKILLS - AIツール（LLMツールや、プロダクト内のAI機能）の業務利用経験、またはそれらを用いた業務効率化への関心 - SaaS製品のサポート経験 - Box の利用経験 - MDM ソリューション(Microsoft Intune 等)に関する実務経験 - コーディング経験 - サポート/CRMツール（Zendesk、Salesforce、Jira等）の実務での利用経験 - 英語： ビジネスレベルのコミュニケーション能力（読み書きによるグローバルチームとの意思疎通、および社内会議への参加ができるレベル） EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our Personnel Privacy Notice.", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 40, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "mid", "years_experience_min": 3, "years_experience_max": 7, "role_function": "engineering", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.59bc68c3c17c029d82", "query_id": "gq_19149620786b40271079", "job_id": "bb9fe6f29c416c901f64fc53cf7832eb", "signal_type": "query_match", "display_text": "Description: \"box\"", "tooltip": "Description matched \"box\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "Technical Support Engineer Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU プロダクトサポートチームは、お客様が Box を快適に利用でき、価値を最大限に引き出せるるよう、技術的な問題解決の支援をする組織です。製品とお客様をつなぐ架け橋として、自ら考え、行動し、卓越したサポートを一緒に提供する仲間を募集しています。 WHAT YOU'LL DO - Box を利用しているお客様向けに、高い共感力と強い当事者意識を持ち、お客様の期待を超えるサポートを提供します - チケット管理システムを通じたテキストベースのサポートを主軸としつつ、必要に応じてリモート接続を用いた詳細な調査や、オンラインミーティングでの技術説明の実施 - チケット対応では、Box 製品に加え、ネットワーク構成、デスクトップ環境の込み入った問題、API、SDK といった分野まで多岐にわたります - 検証環境での事象再現、各種ログ解析、データ調査をし、複雑な技術課題の根本原因を特定・解決をします - 複雑な問題であっても、文字、口頭ででお客様にわかりやすくお伝えします - 製品開発へ問題を報告し、製品の品質向上へ貢献します - サポート内だけではなく、営業、カスタマーサクセス、コンサルティングと密に連携や情報共有をし、顧客ビジネスの成功を支えます - より良い顧客体験およびチーム運営改善のためのプロジェクトの立案や実行を担います - ナレッジベース記事の新規作成・更新を通じて、お客様が自己解決できるようにします - 他のチームメンバーへの技術的なサポートやナレッジ共有を積極的に行う - 社内のコミュニティ活動に参加し、文化の醸成に寄与します Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 複雑な問題を解き明かす、テクニカルサポート業務が好きな方 - 主体的に責任感を持って物事に取り組める - チームメンバーが困っている時には進んで手を差し伸べられる方 - 3年以上(できれば5年以上)のエンタープライズ顧客向けのテクニカルサポート経験 - 新しい製品、技術への熱意がある - 高い成長率と速いペースで進む環境で成長し、変化する要求に素早く適応する能力 - 業務遂行能力とプロジェクト管理能力を有し、部門横断的なコラボレーションを推進し、成果を上げることができる方 - 前例がない難しい問題に対しても、前向きに取り組み機転をきかせ突破できる人 - 情報資産の重要性を深く理解し、高い倫理観とコンプライアンス意識を持って業務に取り組める方 REQUIRED SKILLS - API、サードパーティ製品連携、およびネットワークトラブル（HAR、Fiddler、Wireshark等を用いた解析）の調査能力 - BigQuery や Google Cloud Logging を活用し、自力でクエリ（SQLやログ検索・フィルタクエリ）を記述して、必要なログやデータを的確に抽出・分析し、問題の根本原因を特定できること - 日本語： 極めて円滑なビジネスコミュニケーション能力（読み書き、および顧客や社内向けに口頭での高度な技術説明ができるネイティブ同等レベル） NICE-TO-HAVE SKILLS - AIツール（LLMツールや、プロダクト内のAI機能）の業務利用経験、またはそれらを用いた業務効率化への関心 - SaaS製品のサポート経験 - Box の利用経験 - MDM ソリューション(Microsoft Intune 等)に関する実務経験 - コーディング経験 - サポート/CRMツール（Zendesk、Salesforce、Jira等）の実務での利用経験 - 英語： ビジネスレベルのコミュニケーション能力（読み書きによるグローバルチームとの意思疎通、および社内会議への参加ができるレベル） EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU 東京オフィスの ソリューションエンジニアリング チームマネージャー として、セールスエンジニア（SE）チームを指導・育成し、日本市場における Box の成長を牽引していただきます。顧客、パートナー、そして HQ のエンジニアリングチームを繋ぐ重要な架け橋となり、営業ディレクターと密接に連携して、顧客のデジタルトランスフォーメーションに向けた長期的なビジョンを構築します。 WHAT YOU'LL DO - チームリーダーシップ: 東京のエンタープライズ SE チームの採用、メンタリング、および育成を行い、ハイパフォーマンスな組織を構築する - 戦略的プランニング: 営業リーダーシップと連携し、戦略的なアカウントプランに影響を与え、チーム目標達成に向けた「テクニカル・ウィン（技術的な勝利）」を推進する - プロセスの最適化: ディスカバリー、技術的適格性評価、概念実証（PoC）の実行など、コアとなるセールスエンジニアリングプロセスを洗練させ、スケールさせる - 顧客エンゲージメント: AI を活用を含めた価値提案など複雑なビジネスソリューションを設計し、見込み客にプレゼンテーションを行う - テクニカル・アドボカシー: 日本市場のニーズを製品に反映させるため、製品管理およびエンジニアリングチームに対して重要なフィードバックや機能リクエストを提供する - 市場でのプレゼンス: 地域カンファレンスやフォーラム、セミナー等で Box のソリューションを広め、ICM および AI の思考リーダーとしての地位を確立する - コラボレーション: 営業、Box コンサルティング、CSM など様々なチームと横断的に連携し、製品の導入成功と長期的なカスタマーサクセスを確実にする Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 5 年以上のプリセールス経験、またはプロジェクトマネージャーや IT コンサルタントとして企業へソリューション提案をした経験 - 2 年以上のソリューションエンジニアリング（プリセールス）チームのマネージメント経験 - クラウド、インフラ、セキュリティ、SaaS インテグレーション、または AI/オートメーション技術のいずれか一つ以上の分野に精通している - 大手企業へのハイタッチ型提案、およびパートナー/アライアンスとの協業における成功実績 - 優れた対人能力とプレゼンテーションスキルを持ち、技術的な意思決定者とエグゼクティブの両方から信頼を得られる能力 - 「Hungry, Humble, and Smart（情熱的、謙虚、そして賢明）」であり、強いオーナーシップを持って複雑なビジネス課題を解決する意欲がある - ネイティブレベルまたはビジネスレベルの日本語、およびグローバルチームとの連携に必要なビジネス使用可能レベルの英語（読み書き） EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our Personnel Privacy Notice.", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 40, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "data", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.53f77fcf9987900847", "query_id": "gq_19149620786b40271079", "job_id": "7520ef33a8f53721a7caa615c5b0dce5", "signal_type": "query_match", "display_text": "Description: \"box\"", "tooltip": "Description matched \"box\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "Team Manager, Solutions Engineering Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU 東京オフィスの ソリューションエンジニアリング チームマネージャー として、セールスエンジニア（SE）チームを指導・育成し、日本市場における Box の成長を牽引していただきます。顧客、パートナー、そして HQ のエンジニアリングチームを繋ぐ重要な架け橋となり、営業ディレクターと密接に連携して、顧客のデジタルトランスフォーメーションに向けた長期的なビジョンを構築します。 WHAT YOU'LL DO - チームリーダーシップ: 東京のエンタープライズ SE チームの採用、メンタリング、および育成を行い、ハイパフォーマンスな組織を構築する - 戦略的プランニング: 営業リーダーシップと連携し、戦略的なアカウントプランに影響を与え、チーム目標達成に向けた「テクニカル・ウィン（技術的な勝利）」を推進する - プロセスの最適化: ディスカバリー、技術的適格性評価、概念実証（PoC）の実行など、コアとなるセールスエンジニアリングプロセスを洗練させ、スケールさせる - 顧客エンゲージメント: AI を活用を含めた価値提案など複雑なビジネスソリューションを設計し、見込み客にプレゼンテーションを行う - テクニカル・アドボカシー: 日本市場のニーズを製品に反映させるため、製品管理およびエンジニアリングチームに対して重要なフィードバックや機能リクエストを提供する - 市場でのプレゼンス: 地域カンファレンスやフォーラム、セミナー等で Box のソリューションを広め、ICM および AI の思考リーダーとしての地位を確立する - コラボレーション: 営業、Box コンサルティング、CSM など様々なチームと横断的に連携し、製品の導入成功と長期的なカスタマーサクセスを確実にする Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 5 年以上のプリセールス経験、またはプロジェクトマネージャーや IT コンサルタントとして企業へソリューション提案をした経験 - 2 年以上のソリューションエンジニアリング（プリセールス）チームのマネージメント経験 - クラウド、インフラ、セキュリティ、SaaS インテグレーション、または AI/オートメーション技術のいずれか一つ以上の分野に精通している - 大手企業へのハイタッチ型提案、およびパートナー/アライアンスとの協業における成功実績 - 優れた対人能力とプレゼンテーションスキルを持ち、技術的な意思決定者とエグゼクティブの両方から信頼を得られる能力 - 「Hungry, Humble, and Smart（情熱的、謙虚、そして賢明）」であり、強いオーナーシップを持って複雑なビジネス課題を解決する意欲がある - ネイティブレベルまたはビジネスレベルの日本語、およびグローバルチームとの連携に必要なビジネス使用可能レベルの英語（読み書き） EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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"19747bd0e07db84c201580926e66fbc1", "title": "Team Manager, Field Partner Marketing", "employer_name": "Box Inc", "employer_slug": "box-inc", "location_text": "Tokyo", "country": "JP", "employment_type": "unknown", "remote_status": "unspecified", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": null, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "UNSPECIFIED", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_included_source": null, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-06-09T00:37:27.000Z", "apply_url": "https://job-boards.greenhouse.io/boxinc/jobs/7976354", "apply_url_verified": false, "ats": "greenhouse", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Team Manager, Field Partner Marketing Tokyo WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power howthe world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management,collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies -and we're just getting started. WHY BOX NEEDS YOU We are growing fast as a leading company for Content Cloud Management. Now we are scaling out the power of Marketing to Customer segments. 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Job Description · Coordinating with planning and QC team and identifying the orders ready for boxing. · Coordinating with packing subcontractors carrying out surveys and getting quotes for the boxes. · Raising PR for the boxes. · Preparing identification tags for the materials by referring to delivery notes and BOM. · Capture and save clear photos of the materials before and after boxing in separate folders for each order. · Supervision of all boxing activities and ensure all safety standards are followed. · Providing packing details to the logistics team to process CIPL. · Stick packing list provided by logistic team on respective boxes and make sure all shipping marks are correctly labelled. · Arranging required equipment (e.g. crane, forklift) and other supports for the smooth operation of boxing activity. · Handing over shipment and all related documents to the collecting agent advised by the logistics team and obtain POD and document it. · Ensure all packed boxes are stored safely in the designated area. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Revenue Operationsチームは、急成長を続ける営業組織を支えています。本ポジションでは、Sales Data Management Specialistとして、営業管理システムおよび顧客関係管理システムにおけるすべてのデータの正確性・妥当性を担保していただきます。 主な役割は、見積から受注・計上・検証に至る一連の社内オペレーションを管理することです。これには、直販ビジネスおよびパートナービジネスの双方に関する受注対応が含まれます。 本ポジションは、会社のオペレーション基盤を支える重要な役割であり、社内のほぼすべての部門と連携します。日々の受注内容の検証業務は、売上や製品目標に関する全社レポーティング、営業コミッションや報酬管理、社内外向け指標の正確性に直接貢献します。 WHAT YOU'LL DO - 営業オーダーの内容を確認し、必要情報の漏れや不備がないかをチェックしたうえで、社内オペレーションガイドラインおよびポリシーに沿って適切に検証・承認する - すべての営業オーダーについて、KPIおよびSLAを満たしながら、正確かつタイムリーにSFDCへの計上処理を行う - ディール構成、計上、受注ポリシーに関するグローバルのベストプラクティスやガイドラインについて、営業部門に助言する社内エキスパートとして機能する - 一般的なポリシーや手順を、新しいケースや前例の少ない状況にも柔軟に適用し、変化の速い環境の中で適切な判断を行う - メール、チャット、対面などさまざまなコミュニケーション手段を通じて、営業部門および社内関係者に対し、高品質なサポートと顧客対応を提供する - Sales、Legal、Financeなど複数部門と密接に連携し、受注や計上に関する課題解決、新たな販売形態やビジネスニーズへの対応方針の策定を行う - 月次締めにおいて、受注管理システム（SFDC）と請求システム（Zuora）の照合作業を支援し、社内外向けデータの品質と正確性を担保する - グローバルチームと連携し、新たなポリシー、ツール、プロセスの導入を支援し、各拠点間の運用整合性を推進する - 必要に応じて、各種アドホックプロジェクト、レポート作成、関連タスクを担当する Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。(Do not delete, always include in every JD) WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 REQUIRED SKILLS - 学士号（BA/BS）または同等の4年制学位を有すること - Operations、Order Management、Finance、Administration、Customer Serviceのいずれかの領域で3〜4年程度の実務経験 - Salesforceの利用経験がある方歓迎 - Zuora、CPQシステム、Excelの使用経験があれば尚可 - Boxに関する知識・経験があれば尚可 - 顧客サービスの価値を強く理解し、落ち着きがあり、洗練された自信あるコミュニケーションができること - 自律的に業務を進める力と、部門横断・グローバルチームの一員として積極的に協働し、対立解消にも建設的に関われる力 - 細部への高い注意力、優れた整理力・時間管理能力を持ち、多数のオーダーや複数の責任範囲を同時に管理できること - 複数のデータソース、業務ポリシー、その後工程への影響を踏まえながら、適切な判断力、問題解決力、分析力を用いて、新しい状況にも迅速かつ的確に対応できること EXPECTED APPROACH - 高い顧客志向と優れたコミュニケーション力を持ち、部門横断で新しい課題や複雑な - 問題の解決に取り組むことを楽しめる方 - 個別の事象、全体方針、相互に関連するポリシーを整理・統合し、それらを踏まえて影響範囲の大きい判断を適切に行える方 - 高い可視性のある業務においても、根拠ある意思決定を落ち着いて行える方 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Revenue Operationsチームは、急成長を続ける営業組織を支えています。本ポジションでは、Sales Data Management Specialistとして、営業管理システムおよび顧客関係管理システムにおけるすべてのデータの正確性・妥当性を担保していただきます。 主な役割は、見積から受注・計上・検証に至る一連の社内オペレーションを管理することです。これには、直販ビジネスおよびパートナービジネスの双方に関する受注対応が含まれます。 本ポジションは、会社のオペレーション基盤を支える重要な役割であり、社内のほぼすべての部門と連携します。日々の受注内容の検証業務は、売上や製品目標に関する全社レポーティング、営業コミッションや報酬管理、社内外向け指標の正確性に直接貢献します。 WHAT YOU'LL DO - 営業オーダーの内容を確認し、必要情報の漏れや不備がないかをチェックしたうえで、社内オペレーションガイドラインおよびポリシーに沿って適切に検証・承認する - すべての営業オーダーについて、KPIおよびSLAを満たしながら、正確かつタイムリーにSFDCへの計上処理を行う - ディール構成、計上、受注ポリシーに関するグローバルのベストプラクティスやガイドラインについて、営業部門に助言する社内エキスパートとして機能する - 一般的なポリシーや手順を、新しいケースや前例の少ない状況にも柔軟に適用し、変化の速い環境の中で適切な判断を行う - メール、チャット、対面などさまざまなコミュニケーション手段を通じて、営業部門および社内関係者に対し、高品質なサポートと顧客対応を提供する - Sales、Legal、Financeなど複数部門と密接に連携し、受注や計上に関する課題解決、新たな販売形態やビジネスニーズへの対応方針の策定を行う - 月次締めにおいて、受注管理システム（SFDC）と請求システム（Zuora）の照合作業を支援し、社内外向けデータの品質と正確性を担保する - グローバルチームと連携し、新たなポリシー、ツール、プロセスの導入を支援し、各拠点間の運用整合性を推進する - 必要に応じて、各種アドホックプロジェクト、レポート作成、関連タスクを担当する Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。(Do not delete, always include in every JD) WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 REQUIRED SKILLS - 学士号（BA/BS）または同等の4年制学位を有すること - Operations、Order Management、Finance、Administration、Customer Serviceのいずれかの領域で3〜4年程度の実務経験 - Salesforceの利用経験がある方歓迎 - Zuora、CPQシステム、Excelの使用経験があれば尚可 - Boxに関する知識・経験があれば尚可 - 顧客サービスの価値を強く理解し、落ち着きがあり、洗練された自信あるコミュニケーションができること - 自律的に業務を進める力と、部門横断・グローバルチームの一員として積極的に協働し、対立解消にも建設的に関われる力 - 細部への高い注意力、優れた整理力・時間管理能力を持ち、多数のオーダーや複数の責任範囲を同時に管理できること - 複数のデータソース、業務ポリシー、その後工程への影響を踏まえながら、適切な判断力、問題解決力、分析力を用いて、新しい状況にも迅速かつ的確に対応できること EXPECTED APPROACH - 高い顧客志向と優れたコミュニケーション力を持ち、部門横断で新しい課題や複雑な - 問題の解決に取り組むことを楽しめる方 - 個別の事象、全体方針、相互に関連するポリシーを整理・統合し、それらを踏まえて影響範囲の大きい判断を適切に行える方 - 高い可視性のある業務においても、根拠ある意思決定を落ち着いて行える方 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Revenue Operationsチームは、急成長を続ける営業組織を支えています。本ポジションでは、Sales Data Management Specialistとして、営業管理システムおよび顧客関係管理システムにおけるすべてのデータの正確性・妥当性を担保していただきます。 主な役割は、見積から受注・計上・検証に至る一連の社内オペレーションを管理することです。これには、直販ビジネスおよびパートナービジネスの双方に関する受注対応が含まれます。 本ポジションは、会社のオペレーション基盤を支える重要な役割であり、社内のほぼすべての部門と連携します。日々の受注内容の検証業務は、売上や製品目標に関する全社レポーティング、営業コミッションや報酬管理、社内外向け指標の正確性に直接貢献します。 WHAT YOU'LL DO - 営業オーダーの内容を確認し、必要情報の漏れや不備がないかをチェックしたうえで、社内オペレーションガイドラインおよびポリシーに沿って適切に検証・承認する - すべての営業オーダーについて、KPIおよびSLAを満たしながら、正確かつタイムリーにSFDCへの計上処理を行う - ディール構成、計上、受注ポリシーに関するグローバルのベストプラクティスやガイドラインについて、営業部門に助言する社内エキスパートとして機能する - 一般的なポリシーや手順を、新しいケースや前例の少ない状況にも柔軟に適用し、変化の速い環境の中で適切な判断を行う - メール、チャット、対面などさまざまなコミュニケーション手段を通じて、営業部門および社内関係者に対し、高品質なサポートと顧客対応を提供する - Sales、Legal、Financeなど複数部門と密接に連携し、受注や計上に関する課題解決、新たな販売形態やビジネスニーズへの対応方針の策定を行う - 月次締めにおいて、受注管理システム（SFDC）と請求システム（Zuora）の照合作業を支援し、社内外向けデータの品質と正確性を担保する - グローバルチームと連携し、新たなポリシー、ツール、プロセスの導入を支援し、各拠点間の運用整合性を推進する - 必要に応じて、各種アドホックプロジェクト、レポート作成、関連タスクを担当する Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。(Do not delete, always include in every JD) WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 REQUIRED SKILLS - 学士号（BA/BS）または同等の4年制学位を有すること - Operations、Order Management、Finance、Administration、Customer Serviceのいずれかの領域で3〜4年程度の実務経験 - Salesforceの利用経験がある方歓迎 - Zuora、CPQシステム、Excelの使用経験があれば尚可 - Boxに関する知識・経験があれば尚可 - 顧客サービスの価値を強く理解し、落ち着きがあり、洗練された自信あるコミュニケーションができること - 自律的に業務を進める力と、部門横断・グローバルチームの一員として積極的に協働し、対立解消にも建設的に関われる力 - 細部への高い注意力、優れた整理力・時間管理能力を持ち、多数のオーダーや複数の責任範囲を同時に管理できること - 複数のデータソース、業務ポリシー、その後工程への影響を踏まえながら、適切な判断力、問題解決力、分析力を用いて、新しい状況にも迅速かつ的確に対応できること EXPECTED APPROACH - 高い顧客志向と優れたコミュニケーション力を持ち、部門横断で新しい課題や複雑な - 問題の解決に取り組むことを楽しめる方 - 個別の事象、全体方針、相互に関連するポリシーを整理・統合し、それらを踏まえて影響範囲の大きい判断を適切に行える方 - 高い可視性のある業務においても、根拠ある意思決定を落ち着いて行える方 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. 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"32faa7b2b3369c24f14236c0aeace555", "title": "Accounting Manager", "employer_name": "Box Inc", "employer_slug": "box-inc", "location_text": "Tokyo, Japan", "country": "JP", "employment_type": "unknown", "remote_status": "unspecified", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": null, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "UNSPECIFIED", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_included_source": null, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, 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Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Boxは、東京オフィスの財務・会計を正確かつ法令に則って管理し、月次・年次決算や税務（J-tax）、SOX対応を確実に遂行できる方、さらには米国本社や他部署と連携し、業務運営およびガバナンスの強化に貢献していただける方を求めています。 WHAT YOU'LL DO: - 日々の会計業務（総勘定元帳、買掛金、経費精算、固定資産、前払金、現金管理）の実行・管理 - 仕訳作成、差異やエラーの特定と解決、月次・年次決算の主導、残高照合と変動分析（損益・貸借） - 日本の法令に基づく法定財務諸表と税務申告の作成・提出（税理士と連携） - 監査対応（内部監査、SOX、外部監査）と監査資料の準備 - プロセス改善、業務自動化やシステム改善の提案・実行、会計統制の強化 - 関連部署（給与、財務、法務、営業など）や本社と連携して業務を推進 - そのほか必要に応じたアドホック業務やプロジェクト参加 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 Education & Certifications - 会計、金融など関連分野の学士号（望ましい） - CPA（日本または米国）資格必須 RequiredExperience - 会計業務の実務経験：5年以上の外資系／グローバル企業での経験 - US GAAPおよび日本の会計基準に精通していること - SOX対応や内部監査の経験あり - 経理実務の経験（買掛金、固定資産管理など） - NetSuite、Coupa、Concur、Zuora 等のERP／経費システムの使用経験があれば尚可 - 日本の法定報告・税務対応の経験（尚可） - 小規模チームのマネジメント経験（尚可） Required Skills - 日本語：読み書き・会話ともに流暢／英語：ビジネスレベル（読み書き・会話）で日本語・英語双方の関係者と業務上のやり取りが可能 - チームワーク、時間管理、文書作成・口頭でのコミュニケーション、整理整頓、分析力、問題解決力に優れ、細部に注意を払えること - 自発的に行動でき、自己管理のもとで複数業務を同時にこなし、独立して創造的に考えられること - US GAAPを深く理解していること、及びSOX（サーベンス・オックスリー法）に関する知識があること - 日本の税法（J-tax）の知識があれば尚可 - Excelに精通、NetSuiteやConcur、Blackline、Coupaの経験があれば尚可 - 多忙な環境で優先順位をつけて業務を遂行できる能力 - チーム志向で、他部署と協力して業務を行う姿勢 - 機密情報を扱う際の高い倫理観と誠実さ - 問題を能動的に発見し、解決に向けて行動できる姿勢 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our Personnel Privacy Notice.", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 40, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "finance", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.0f48ec34b3671d862d", "query_id": "gq_19149620786b40271079", "job_id": "32faa7b2b3369c24f14236c0aeace555", "signal_type": "query_match", "display_text": "Description: \"box\"", "tooltip": "Description matched \"box\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "Accounting Manager Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY BOX NEEDS YOU Boxは、東京オフィスの財務・会計を正確かつ法令に則って管理し、月次・年次決算や税務（J-tax）、SOX対応を確実に遂行できる方、さらには米国本社や他部署と連携し、業務運営およびガバナンスの強化に貢献していただける方を求めています。 WHAT YOU'LL DO: - 日々の会計業務（総勘定元帳、買掛金、経費精算、固定資産、前払金、現金管理）の実行・管理 - 仕訳作成、差異やエラーの特定と解決、月次・年次決算の主導、残高照合と変動分析（損益・貸借） - 日本の法令に基づく法定財務諸表と税務申告の作成・提出（税理士と連携） - 監査対応（内部監査、SOX、外部監査）と監査資料の準備 - プロセス改善、業務自動化やシステム改善の提案・実行、会計統制の強化 - 関連部署（給与、財務、法務、営業など）や本社と連携して業務を推進 - そのほか必要に応じたアドホック業務やプロジェクト参加 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 Education & Certifications - 会計、金融など関連分野の学士号（望ましい） - CPA（日本または米国）資格必須 RequiredExperience - 会計業務の実務経験：5年以上の外資系／グローバル企業での経験 - US GAAPおよび日本の会計基準に精通していること - SOX対応や内部監査の経験あり - 経理実務の経験（買掛金、固定資産管理など） - NetSuite、Coupa、Concur、Zuora 等のERP／経費システムの使用経験があれば尚可 - 日本の法定報告・税務対応の経験（尚可） - 小規模チームのマネジメント経験（尚可） Required Skills - 日本語：読み書き・会話ともに流暢／英語：ビジネスレベル（読み書き・会話）で日本語・英語双方の関係者と業務上のやり取りが可能 - チームワーク、時間管理、文書作成・口頭でのコミュニケーション、整理整頓、分析力、問題解決力に優れ、細部に注意を払えること - 自発的に行動でき、自己管理のもとで複数業務を同時にこなし、独立して創造的に考えられること - US GAAPを深く理解していること、及びSOX（サーベンス・オックスリー法）に関する知識があること - 日本の税法（J-tax）の知識があれば尚可 - Excelに精通、NetSuiteやConcur、Blackline、Coupaの経験があれば尚可 - 多忙な環境で優先順位をつけて業務を遂行できる能力 - チーム志向で、他部署と協力して業務を行う姿勢 - 機密情報を扱う際の高い倫理観と誠実さ - 問題を能動的に発見し、解決に向けて行動できる姿勢 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. 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] }, { "id": "2c7fde38864da95144ac5842cc4e7601", "title": "Team Director, Customer Success and Renewals", "employer_name": "Box Inc", "employer_slug": "box-inc", "location_text": "Tokyo, Japan", "country": "JP", "employment_type": "unknown", "remote_status": "unspecified", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": null, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "UNSPECIFIED", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_included_source": null, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "student_loan_repayment_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-02-12T02:42:55.000Z", "apply_url": "https://job-boards.greenhouse.io/boxinc/jobs/7601209", "apply_url_verified": false, "ats": "greenhouse", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Team Director, Customer Success and Renewals Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY WE NEEDS YOU Boxは現在、世界中で11万5,000社以上の組織に導入されており、そのミッションは、AIを駆使したContent Cloud を通じて、世界中のあらゆるワークフローをインテリジェントに進化させることにあります 。 現在、私たちは単なるストレージサービスから、セキュアなコンテンツ管理、コラボレーション、そしてAIによる業務効率化をワンストップで実現するプラットフォームへと大きな転換期を迎えています。この重要な局面において、お客様がBoxの真の価値を享受し、持続的な成長を実現するためには、カスタマーサクセスとリニューアル（契約更新）の両面を統合的にリードする存在が不可欠です。 あなたは、戦略的な顧客への導入支援と、商用的な実行（リニューアル・拡大戦略）の橋渡し役を担います。AI駆動の次世代ワークフローを顧客のビジネスに定着させるとともに、シームレスな更新戦略を通じて長期的なパートナーシップを構築し、収益維持（GRR/ NRRの最大化）に責任を持つ、Boxの成長戦略における極めて重要な役割を果たしていただくことを期待しています。 WHAT YOU'LL DO Director, Customer Success & Renewalsは、ポストセールスにおける顧客体験の最適化、リテンション（維持）、 および収益成長の最大化に責任を持つリーダーシップポジションです。カスタマーサクセス（ CSM）チームとリニューアル（更新）チームの両方を統括し、戦略的なガイダンスを提供することで、顧客のライフタイムバリュ ーを最大化し、会社の持続的な成長を牽引します 。 - 戦略的リーダーシップとチーム管理 - カスタマーサクセスおよびリニューアル部門のビジョンと戦略を策定し、実行する 。 - 高パフォーマンスなチームを構築・育成し、コーチングを通じてメンバーのキャリア成長を支援する 。 - 採用、オンボーディング、リテンション戦略を通じて、クラス最高のタレントを確保する 。 - 顧客維持と収益成長の最大化 - リテンション（更新率 ）、 アドプション（活用率 ）、 およびネットリテンション（NRR）の目標達成に責任を持つ 。 - リニューアル戦略を最適化し、商談の交渉、価格設定、契約条件の管理を監督する 。 - 顧客のヘルススコアを監視し、解約リスクを早期に特定・回避するための予防的措置を講じる 。 - 顧客エンゲージメントとエグゼクティブ関係の構築 - 主要顧客のエグゼクティブ層との強固な信頼関係を構築し、戦略的パートナーとしての地位を確立する 。 - 困難な顧客状況や複雑な交渉において、エスカレーションポイントとして機能し、解決に導く 。 - オペレーショナル・エクセレンス - データ駆動型の意思決定を行い、収益予測（フォーキャスト）の精度を向上させる 。 - Salesforce等のツールを活用し、業務プロセスの自動化や効率化を推進してスケーラビリティを確保する。 - クロスファンクショナルな連携 - 営業（Sales ）、 マーケティング、製品開発（Product ）、 コンサルティング部門と密に連携し、顧客の声を製品やサービスに反映させる 。 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 経験 - SaaSまたはクラウド業界における、カスタマーサクセス、アカウントマネジメント、またはセールスリーダーシップの経験（10年以上推奨）。 - ピープルマネジメント経験（5年以上）、特にマネージャー層の管理経験があれば尚可 。 - スキル - 複雑な商談の交渉スキルと、高いビジネス洞察力 。 - データ分析に基づき戦略を立案し、実行に移す能力 。 - 優れたコミュニケーション能力（日本語および英語でのビジネス対応能力があれば尚可 ）。 - マインドセット - 変化の速い環境に適応し、自ら手を動かしながらも高い視座で戦略を考えられる「プレイングマネージャー」的な資質 。 - 顧客の成功を第一に考えるカスタマーセントリック（顧客中心）な思考 。 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our Personnel Privacy Notice.", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 40, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "staff_plus", "years_experience_min": 8, "years_experience_max": 12, "role_function": "customer_success", "employer_industry": "Technology", "employer_size": "5000+", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [ { "schema_version": "inv382.match_signal.v1", "signal_id": "sig.query.description_excerpt.8c7fc216733feaecb5", "query_id": "gq_19149620786b40271079", "job_id": "2c7fde38864da95144ac5842cc4e7601", "signal_type": "query_match", "display_text": "Description: \"box\"", "tooltip": "Description matched \"box\" from your search.", "source_binding": "bm25_field_evidence", "source_field": "description_excerpt", "source_value": "Team Director, Customer Success and Renewals Tokyo, Japan WHAT IS BOX? Box(NYSE: BOX)はインテリジェントコンテンツ管理（ICM）プラットフォームのリーディングカンパニーです。Boxのプラットフォームは、企業のコラボレーション促進や、コンテンツのライフサイクル全体の管理、重要なコンテンツの保護、そしてエンタープライズAIによるビジネスワークフローの変革を実現することを目指しています。2005年に米国で設立され、JLL、モルガン・スタンレーなどを含む大手グローバル企業や、日本では22,000社超および日経225の85%の企業の業務効率化を支援しています。 Boxは、カリフォルニア州レッドウッドシティーに本社を置き、米国、ヨーロッパ、アジアに拠点を持っています。株式会社Box Japanは2013年に設立された日本法人です。 Boxでは、重要なコンテンツを扱うプラットフォームをさらに推進し、お客様の働き方に大きな変革を提供する、またとない機会があります。コンテンツは私達の業務の中心にあります。契約書、請求書、社員情報、財務情報、製品仕様、マーケティング資産などの部署間に跨る重要なビジネス・プロセスに含まれる数十億ものファイルや情報が日々流れています。私達のミッションは、コンテンツ管理にインテリジェンスをもたらし、お客様がデジタル・トランスフォーメーションを実現するお手伝いをさせていただくことです。このAIと膨大な業務コンテンツの融合による、大規模な働き方の変革期に、そのビジネスの最前線に貢献することが、Boxではできます。 WHY WE NEEDS YOU Boxは現在、世界中で11万5,000社以上の組織に導入されており、そのミッションは、AIを駆使したContent Cloud を通じて、世界中のあらゆるワークフローをインテリジェントに進化させることにあります 。 現在、私たちは単なるストレージサービスから、セキュアなコンテンツ管理、コラボレーション、そしてAIによる業務効率化をワンストップで実現するプラットフォームへと大きな転換期を迎えています。この重要な局面において、お客様がBoxの真の価値を享受し、持続的な成長を実現するためには、カスタマーサクセスとリニューアル（契約更新）の両面を統合的にリードする存在が不可欠です。 あなたは、戦略的な顧客への導入支援と、商用的な実行（リニューアル・拡大戦略）の橋渡し役を担います。AI駆動の次世代ワークフローを顧客のビジネスに定着させるとともに、シームレスな更新戦略を通じて長期的なパートナーシップを構築し、収益維持（GRR/ NRRの最大化）に責任を持つ、Boxの成長戦略における極めて重要な役割を果たしていただくことを期待しています。 WHAT YOU'LL DO Director, Customer Success & Renewalsは、ポストセールスにおける顧客体験の最適化、リテンション（維持）、 および収益成長の最大化に責任を持つリーダーシップポジションです。カスタマーサクセス（ CSM）チームとリニューアル（更新）チームの両方を統括し、戦略的なガイダンスを提供することで、顧客のライフタイムバリュ ーを最大化し、会社の持続的な成長を牽引します 。 - 戦略的リーダーシップとチーム管理 - カスタマーサクセスおよびリニューアル部門のビジョンと戦略を策定し、実行する 。 - 高パフォーマンスなチームを構築・育成し、コーチングを通じてメンバーのキャリア成長を支援する 。 - 採用、オンボーディング、リテンション戦略を通じて、クラス最高のタレントを確保する 。 - 顧客維持と収益成長の最大化 - リテンション（更新率 ）、 アドプション（活用率 ）、 およびネットリテンション（NRR）の目標達成に責任を持つ 。 - リニューアル戦略を最適化し、商談の交渉、価格設定、契約条件の管理を監督する 。 - 顧客のヘルススコアを監視し、解約リスクを早期に特定・回避するための予防的措置を講じる 。 - 顧客エンゲージメントとエグゼクティブ関係の構築 - 主要顧客のエグゼクティブ層との強固な信頼関係を構築し、戦略的パートナーとしての地位を確立する 。 - 困難な顧客状況や複雑な交渉において、エスカレーションポイントとして機能し、解決に導く 。 - オペレーショナル・エクセレンス - データ駆動型の意思決定を行い、収益予測（フォーキャスト）の精度を向上させる 。 - Salesforce等のツールを活用し、業務プロセスの自動化や効率化を推進してスケーラビリティを確保する。 - クロスファンクショナルな連携 - 営業（Sales ）、 マーケティング、製品開発（Product ）、 コンサルティング部門と密に連携し、顧客の声を製品やサービスに反映させる 。 Box ではコミュニティと対面でのコラボレーションを重要視していてます。Box の社員（Boxers）は、少なくとも毎週3日間以上はオフィスで勤務することが求められます。選考プロセスの中で、リクルーターが働き方や企業文化についてさらに詳しくご説明します。 WHO YOU ARE 私たちは「AIファースト」の企業です。 すなわち、常に成長マインドセットを持ちながら仕事に取り組み、AIを活用し、より迅速かつ適切な意思決定を行い、インパクトを高める方法を見つけていくことが求められます。 - 経験 - SaaSまたはクラウド業界における、カスタマーサクセス、アカウントマネジメント、またはセールスリーダーシップの経験（10年以上推奨）。 - ピープルマネジメント経験（5年以上）、特にマネージャー層の管理経験があれば尚可 。 - スキル - 複雑な商談の交渉スキルと、高いビジネス洞察力 。 - データ分析に基づき戦略を立案し、実行に移す能力 。 - 優れたコミュニケーション能力（日本語および英語でのビジネス対応能力があれば尚可 ）。 - マインドセット - 変化の速い環境に適応し、自ら手を動かしながらも高い視座で戦略を考えられる「プレイングマネージャー」的な資質 。 - 顧客の成功を第一に考えるカスタマーセントリック（顧客中心）な思考 。 EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 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The AOC seeks temporary Laborer (Recycler's) for the upcoming 120th Congressional Moves Transition. This position will be used to fill Day and Night shifts. Since office moves are scheduled 6 days a week, overtime may be required and will be mandatory. The Laborer (Recycler)'s will perform a wide range of laborer duties in support of the 120th Congressional moves. Duties These positions are Temporary for the 120th House and Senate Congressional Moves. The job term may end when projects are completed, or funding expires. This position will be used to fill Day and Night shifts. Shifts and Hours will be determined and or changed based on Operational Needs of Management. The Laborer (Recycler)'s will perform a wide range of laborer duties in support of the House Office Buildings and the Senate Office Buildings during the 120th Congressional moves. This requires a 6 day a week schedule, and overtime may be required and in some instances it may be mandatory. 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Relevance Measurement Bengaluru, Karnataka, IND How would you like to impact millions of customers around the world using Amazon Search? This team measures the spectrum of Search experiences on Amazon and helps root cause and deep dive escalations from customers and leadership point of view. From highlighting pain points to surfacing abuse across 21 locales, root causing problems in the complex Search stack layers and protecting the customer from compromised experience. We seek to improve customer perception of Search and trust through improved customer comprehension of our search results. We are looking for a passionate QA Engineer to help us enhance the customer journey by performing search troubleshooting whenever an escalation is raised either by leadership or by customers. You will help root cause and improve customer experiences viewed by millions of people per day. You will have the opportunity to learn and be a part of the Amazon retail website ecosystem globally. Our engineers have a diverse range of skills and talents and we can't wait to harness your passion to make us an even stronger team. Key job responsibilities * Our QA Engineers test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. 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Standard Machine offers the opportunity to develop unique skills in an environment that supports cross-training and personal development through diverse career paths. This includes financial support for tuition and wage top-up for employees pursuing trades apprenticeships. Standard Machine offers the opportunity to develop unique skills in an environment that supports cross-training and personal development through diverse career paths. This includes financial support for tuition and wage top-up for employees pursuing trades apprenticeships. We are seeking an Industrial Mechanic to assess, assemble, disassemble, and repair custom gear boxes. 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