Senior Product Manager at Sharpe - New York City, New York, United States - Senior Product Manager New York City, New York, United States At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering consumers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role As Senior Product Manager for Consumer Engagement , you will own how January reaches consumers-transforming static, one-size-fits-all outreach into a dynamic, personalized engagement system that drives action. You'll build the experimentation infrastructure, template management systems, and channel orchestration that enable intelligent personalization at scale. Using Machine Learning and LLMs, you'll create systems that understand consumer context, predict the most effective engagement strategies, and continuously learn from each interaction-accelerating revenue, improving consumer outcomes, and setting a new standard for compassionate, data-driven collections. You'll make an impact by: - Defining the product strategy to close the awareness gap so consumers know who January is, why we're reaching out, and how to act-building experimentation infrastructure to rapidly test across channels, templates, timing, and segments - Building tools that make communication creation and management simple and easy, cutting time-to-live from weeks to days-empowering Ops, Compliance, and Design to iterate quickly preserving speed, compliance, and client-specific requirements - Defining the omni-channel outbound engagement strategy by determining the optimal mix of channels, timing, and sequencing for different consumer segments powered by Machine Learning.
", "datePosted": "2026-06-10T22:53:46.694Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "0e72ee3ccb69eb2513e2234cca911989" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-product-manager-0e72ee3c" } }, { "@type": "ListItem", "position": 2, "url": "https://fewerjobs.com/jobs/sharpe/strategy-and-operations-781e6ec2", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Strategy & Operations", "description": "Strategy & Operations at Sharpe - New York City, New York, United States - Strategy & Operations New York City, New York, United States At January, we're transforming consumer finance by bringing humanity to collections. Our data-driven products help financial institutions streamline their recovery operations while offering borrowers straightforward and compassionate solutions to regain financial stability. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role As a member of the Strategy and Operations team at January, you'll drive the decisions and work that directly accelerate our enterprise growth. You'll join one of the three teams: the team that turns complex client integrations into a build-once, scale-forever capability, the team that deepens client relationships and converts them into durable revenue, or the team that makes January's compliance record the competitive edge clients cite when they choose us - and the reason they continue to expand. This role is for someone with the diagnostic instinct to see where leverage exists, the operational range to act on it, and the ambition to define how January works at scale. You'll join at a moment where our growth in regulated financial services is creating more opportunity than the company can capture operationally. The playbook for how we partner with our largest clients, prove our value in the market, and scale our capabilities hasn't been written yet. You're writing it. Your Impact Drive the decisions and work that compound January's growth. Own a point of view on the biggest growth levers within your domain
", "datePosted": "2026-06-06T01:39:13.416Z", "employmentType": "CONTRACTOR", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "781e6ec2676afcba35f949567188e963" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/strategy-and-operations-781e6ec2" } }, { "@type": "ListItem", "position": 3, "url": "https://fewerjobs.com/jobs/sharpe/senior-staff-product-manager-ai-agents-71c7dd31", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior/Staff Product Manager, AI Agents", "description": "Senior/Staff Product Manager, AI Agents at Sharpe - New York City, New York, United States - Senior/Staff Product Manager, AI Agents New York City, New York, United States At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role We're building AI agents that don't just assist - they act . Autonomously. At scale. Across the most consequential moments in our product. This role owns the strategy, quality, and business impact of that system - and defines how the entire company builds with AI going forward. You'll architect how AI agents reason, decide, and execute across complex workflows - then build the systems that make them reliable, measurable, and continuously improving. You'll pressure-test our assumptions about what agents can become, bring product rigor to a domain where we've been moving fast without it, and set the standard other PMs learn from. We have early traction and strong conviction. What we need is a staff PM who turns that into a platform - one that expands what AI agents can own, accelerates how fast we ship them, and fundamentally changes our unit economics. What You'll Own The AI agent strategy. You own the roadmap. Not a feature backlog - a sequenced, opinionated strategy tied directly to business outcomes. You'll decide what we build, what we
", "datePosted": "2026-03-17T20:46:14.193Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "71c7dd31b3aa2ae269c6b3a1044b1e79" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-staff-product-manager-ai-agents-71c7dd31" } }, { "@type": "ListItem", "position": 4, "url": "https://fewerjobs.com/jobs/sharpe/senior-recruiter-ca380a56", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Recruiter", "description": "Senior Recruiter at Sharpe - New York City, New York, United States - Senior Recruiter New York City, New York, United States At January, we're transforming consumer finance by bringing humanity to collections. Our data-driven products help financial institutions streamline their recovery operations while offering borrowers straightforward and compassionate solutions to regain financial stability. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role As Senior Recruiter at January, you'll bring operational precision and quality obsession to every search, executing at high velocity while maintaining an uncompromising hiring bar. Through your work, you'll help us attract exceptional talent across engineering, product, operations, and business functions that raises January's capabilities and accelerates our mission. This role is perfect for a recruiter who thrives in high-growth environments and treats recruiting as a science, not an art. You'll need an exceptional eye for top-tier talent - someone who can spot world-class engineers, get them interested in January, and close them. You'll execute recruiting excellence from day one while contributing to infrastructure continuously improves our hiring engine. With a data-driven approach and systematic experimentation, you'll surface insights that make our entire recruiting function better. As January scales, your impact will grow as the talent you recruit defines our capabilities and the systems you build determine how we hire for years to come. Your Impact - Deliver Exceptional Hires at Velocity: Own 6-8 concurrent searches and ship hires that meet January's growth targets without compromising our hiring bar. Close candidates through compelling positioning
", "datePosted": "2026-02-19T20:12:04.986Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "ca380a563d70926a9d4807af636cf7f6" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-recruiter-ca380a56" } }, { "@type": "ListItem", "position": 5, "url": "https://fewerjobs.com/jobs/sharpe/software-engineer-f5772aae", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Software Engineer", "description": "Software Engineer at Sharpe - New York City, New York, United States - Software Engineer New York City, New York, United States At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role January's engineering teams are scaling rapidly to meet ambitious technical challenges across borrower experience, client operations, and compliance infrastructure. As a Software Engineer, you'll own end-to-end delivery of meaningful features that directly impact how millions of people interact with debt resolution. Every feature you ship - whether it's personalizing payment options, streamlining compliance workflows, or building AI-powered support tools - translates into real people finding pathways out of debt with dignity rather than harassment. You'll work independently on complex technical problems while collaborating effectively across engineering, product, and operations teams. This role requires engineers who thrive in ambiguity, communicate trade-offs clearly, and take initiative to solve problems before they become blockers. You'll contribute to a culture where AI-powered innovation transforms consumer finance, with opportunities to tackle challenges that stretch your capabilities and accelerate your growth into senior-level technical leadership. Software Engineers at January do more than write code. They own product outcomes, set technical direction, and mentor others while building systems that directly improve the financial lives of millions. Current teams hiring include: - Consumer Resolution (CORE) -
", "datePosted": "2025-12-04T01:20:05.658Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "f5772aae8225dd853a2e569b1b691df7" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/software-engineer-f5772aae" } }, { "@type": "ListItem", "position": 6, "url": "https://fewerjobs.com/jobs/sharpe/senior-security-engineer-9a84ce99", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Security Engineer", "description": "Senior Security Engineer at Sharpe - New York City, New York, United States - Senior Security Engineer New York City, New York, United States At January, we're rebuilding consumer finance from the ground up. By personalizing interactions and optimizing decisions across all stages of consumer credit, we're driving superior outcomes for both consumers and creditors, and making sure that credit is fair, accessible, and personal. As a Senior Security Engineer, you'll set a new standard for security in an industry where trust is profoundly broken. Join at a rare inflection point: we've earned the hard-fought trust of leading financial institutions, and now you'll build the security foundation that scales this trust to tens of millions of consumers. You'll architect dual trust - securing both consumer-facing experiences and bank-grade enterprise systems - while solving technical challenges that exist nowhere else: privacy-preserving data systems, multi-jurisdiction compliance automation, and AI-enabled decisioning. You'll shape security strategy and culture from the ground up with direct influence on company direction, proving your security work isn't overhead. It's the competitive moat that unlocks enterprise partnerships and enables market expansion. Your impact - Embed security as a competitive advantage: Transforms January's security into product capabilities that banks choose us for, not just a compliance checkbox they tolerate. Unlocks Tier 1 partnerships and enterprise deals competitors can't close. - Drive security-by-design across product and application development: Partners with product and engineering to identify and elevate critical risks before production, with deep focus on application security (frontend, Flask services, database). Embeds security into discovery and design while building secure-by-default patterns into development workflows. Accelerates
", "datePosted": "2025-11-18T02:23:00.395Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "9a84ce995d5767aa24e34298d52b9125" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-security-engineer-9a84ce99" } }, { "@type": "ListItem", "position": 7, "url": "https://fewerjobs.com/jobs/sharpe/client-operations-manager-70b75599", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Client Operations Manager", "description": "Client Operations Manager at Sharpe - New York City, New York, United States - Client Operations Manager New York City, New York, United States At January, we're rebuilding consumer finance from the ground up. By personalizing interactions and optimizing decisions across all stages of consumer credit, we're driving superior outcomes for both consumers and creditors, and making sure that credit is fair, accessible, and personal. As our Client Operations Manager, you'll build operations as January's competitive advantage. This isn't about managing tickets - it's about transforming how enterprise clients run collections while creating operational dependencies that lock in our advantage. You'll prove that operational excellence drives revenue growth, not just cost reduction. You'll lead a team of client operations associates who handle the day-to-day technical needs of our enterprise clients. This is an exciting opportunity to develop strong performers into exceptional ones - implementing rigorous quality standards, building advanced technical capabilities, and creating the operational discipline that sets industry benchmarks for client service. This is a hands-on leadership role where you'll balance team development with operational delivery, all while partnering closely with Client Success, Implementation, and Engineering teams. About the Role As our Client Operations Manager, you'll build operations as January's competitive advantage. This isn't about managing tickets - it's about transforming how enterprise clients run collections while creating operational dependencies that lock in our advantage. You'll prove that operational excellence drives revenue growth, not just cost reduction. You'll lead a team of client operations associates who handle the day-to-day technical needs of our enterprise clients. This is an exciting opportunity to develop strong
", "datePosted": "2025-11-07T21:33:01.863Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "70b75599c1df96a9092f194033a7c4a0" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "incentiveCompensation": "Bonus", "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/client-operations-manager-70b75599" } }, { "@type": "ListItem", "position": 8, "url": "https://fewerjobs.com/jobs/sharpe/senior-data-engineer-a09778dd", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Data Engineer", "description": "Senior Data Engineer at Sharpe - New York City, New York, United States - Senior Data Engineer New York City, New York, United States At January, we're fixing what's broken in credit. Our data-driven platform rebuilds trust, delivers results, and helps millions move toward brighter financial futures while bringing humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives. We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We've mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance. And we're just getting started. Together, we're creating a financial system where trust and opportunity spark lasting change in people's lives. About the Role As January's founding Senior Data Engineer, you'll transform how we leverage data to expand access to credit - not by fixing what's broken, but by unlocking what's possible. You'll take full ownership of our modern data stack, evolving it from a capable system maintained part-time by analysts and engineers into a world-class platform that anticipates and enables our most ambitious data initiatives. You'll design the data infrastructure that helps millions achieve financial stability, ensuring every insight flows seamlessly from production to decision-makers. By establishing data engineering as a core discipline at January, you'll free our analysts to focus on insights while you architect the scalable foundation that powers our next phase of growth. What
", "datePosted": "2025-10-21T15:16:14.767Z", "employmentType": "PART_TIME", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "a09778ddf98a3e0953b83f769946cbbf" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "incentiveCompensation": "Bonus", "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-data-engineer-a09778dd" } }, { "@type": "ListItem", "position": 9, "url": "https://fewerjobs.com/jobs/sharpe/senior-software-engineer-db259a8b", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Software Engineer", "description": "Senior Software Engineer at Sharpe - New York City, New York, United States, San Francisco - Senior Software Engineer New York City, New York, United States, San Francisco At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role We are hiring Senior Software Engineers to help shape the future of January's platform. Instead of applying to individual teams, you will apply once and we will work together during the process to find the team where your skills and interests will make the biggest impact. Senior Engineers at January do more than write code. They own product outcomes, set technical direction, and mentor others while building systems that directly improve the financial lives of millions. Current teams hiring include: - Consumer Engagement - Owns end-to-end borrower communications across every channel, building the template and campaign management systems, authentication flows, and portal landing experiences that make every touchpoint intentional and well-timed. - Consumer Conversion - Turns engaged borrowers into resolved debts through the portal, chatbot, settlements UX, payment plans, and retention flows, building personalized paths that remove friction and adapt to each borrower's financial reality. - Consumer Voice - Owns Voice AI conversation flows for inbound and outbound calls, plus the LLM platform infrastructure-evals, consumer context, and guardrails-that scales AI-driven debt resolution and powers AI
", "datePosted": "2025-09-17T16:05:07.325Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "db259a8b748960b0e514c5a24a44d20b" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City, New York" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-software-engineer-db259a8b" } }, { "@type": "ListItem", "position": 10, "url": "https://fewerjobs.com/jobs/sharpe/senior-sre-software-engineering-c75a359c", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior SRE, Software Engineering", "description": "Senior SRE, Software Engineering at Sharpe - New York City, New York, United States - Senior SRE, Software Engineering New York City, New York, United States At January, we're transforming the lives of borrowers by bringing humanity to consumer finance. Our data-driven products empower financial institutions to streamline their collections, providing borrowers with straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit. We're restoring dignity and paving the way for millions to achieve financial freedom. About the Role As a Senior SRE you will ensure the reliability, scalability, and performance of January's production and internal systems as we scale from thousands to millions of borrowers. You'll establish SRE practices from the ground up - architecting resilient infrastructure, implementing proactive monitoring solutions, and building sustainable on-call processes that evolve with our rapid growth. Your work will directly tackle our current scaling challenges including database optimization, async workflow infrastructure, and data pipeline reliability while ensuring our engineering team can ship with confidence. What You'll Work on - Lead incident response and establish sustainable on-call practices, including comprehensive runbooks, blameless postmortems, and systematic improvements that reduce MTTR - Develop and maintain self-service observability solutions using modern monitoring tools that provide actionable insights for troubleshooting and performance optimization - Create and maintain infrastructure as code (using Terraform, CloudFormation) that allows for consistent, scalable, and secure cloud environments on AWS - Partner closely with feature teams to architect resilient infrastructure for critical components (databases, networking, async workflows, data pipelines) that scale seamlessly - Work closely with DevX to design
", "datePosted": "2025-07-03T17:50:26.588Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "c75a359c57a0266d23076f2b78971d0f" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-sre-software-engineering-c75a359c" } }, { "@type": "ListItem", "position": 11, "url": "https://fewerjobs.com/jobs/sharpe/senior-data-scientist-product-analytics-32f93f91", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Data Scientist, Product Analytics", "description": "Senior Data Scientist, Product Analytics at Sharpe - New York City, New York, United States - Senior Data Scientist, Product Analytics New York City, New York, United States At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit - we're restoring dignity and giving millions of people the chance to achieve financial freedom. About the Role As a Senior Data Scientist, Product Analytics, you'll play a significant role in shaping product direction through data analysis, visualization, modeling and experimentation. Working closely with product managers, your actionable insights will directly affect how our users get out of debt and back to financial stability. What You'll Work On You'll act as a strategic partner to product managers at January, enabling them to continuously make data-driven decisions, run experiments, and evaluate how our most important success metrics are changing over time. You will become a subject matter expert in our data, making impactful recommendations to improve our product and processes. You'll also contribute to building January's reputation as a data-focused collection agency that operates with sophistication and intentionality. You'll work closely with the operations team, ensuring that our client success managers are informed and equipped to answer any question and handle any client conversation with ease. What You Bring to the Table - Have at least 2 years experience using SQL - Have used languages like Python or R to conducting statistical analysis -
", "datePosted": "2024-08-30T14:22:32.313Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Sharpe", "value": "32f93f915af66e9bb97a7296d6f256f4" }, "hiringOrganization": { "@type": "Organization", "name": "Sharpe" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US", "addressLocality": "New York City" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 24 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/sharpe/senior-data-scientist-product-analytics-32f93f91" } } ] } ] }