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We've crossed 7 figures in ARR and are backed byY Combinator, Pioneer Fund, Rebel Fund, and operators including Steve Huffman (CEO of Reddit), Matteo Franceschetti (CEO of Eight Sleep), Theo Browne (t3.gg http://t3.gg). We're making a big bet on AI agents and what they can do for creator marketing. This role sits at the center of that. WHAT YOU'LL DO AI Agents - Build and own long-running AI agents that automate complex, multi-step workflows for TikTok Shop brands. - Design agentic systems end-to-end: orchestration, state management, error recovery, and observability. Backend & Infrastructure - Own the backend systems your agents run on - design, implement, ship, maintain. Python, FastAPI, PostgreSQL, GCP. - Contribute to our jobs infrastructure (GKE-based, on-demand workers) as needed to support agent reliability and scale. - Set the bar for code quality and architecture decisions across the backend. 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This role reports directly to the co-founder running GTM and works closely with the CEO. KEY RESPONSIBILITIES TIKTOK ECOSYSTEM PARTNERSHIPS - Own the day-to-day relationship with TikTok Shop's US and UK partnership, category, and TSP teams - Drive Reacher's TikTok Shop Partner (TSP) certification end-to-end and maintain our positioning in the unified TSP ecosystem - Plan and execute joint webinars, trainings, and category enablement sessions for TikTok's seller and TSP teams - Represent Reacher in TikTok partner groups (Lark, Slack), events, and city-tour activations - Surface platform-level signals (new permissions, beta programs, category opportunities) back to Product and GTM STRATEGIC ACCOUNT MANAGEMENT - Own the relationship with our top 20-30 strategic accounts: holding companies (Omnicom/Flywheel, Publicis, Dentsu), enterprise brands (ABH, ColourPop, SKIN1004, Pandora-tier), and high-GMV Reacher Plus clients - Run a structured cadence (weekly to monthly depending on tier) with each account's executive sponsor - Move strategic accounts from product user to executive partner through QBRs, joint goal-setting, and expansion planning - 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This role is critical to reducing churn, building customer relationships and ensuring customers achieve success on TikTok Shop using our platform. WHAT YOU'LL DO: - Customer Relationship Management: Build and maintain strong relationships with customers, showing care and professionalism by conducting regular check-ins and success calls - Strategic Guidance: Host 1:1 sessions and group workshops on TikTok Shop strategy and Reacher optimization - Content Creation: Develop comprehensive how-to guides, documentation, and training materials for Reacher features and to reduce customer time to value - Churn Prevention: Set up automated systems to calculate churn risk scores and proactively engage at-risk customers - Customer Support: Provide exceptional support to ensure customer satisfaction and platform adoption - Success Enablement: Ensure customers are maximizing Reacher's capabilities to grow their TikTok Shop businesses REQUIRED EXPERIENCE: - Strong e-commerce background (3+ years preferred) - TikTok Shop experience highly preferred - Proven track record in customer success or account management - Experience with SaaS platforms and customer onboarding - Excellent communication and presentation skills PREFERRED QUALIFICATIONS: - Experience with creator/affiliate marketing platforms - Background in social commerce or influencer marketingData analysis and automation setup experience - Workshop facilitation and training experience WHY JOIN REACHER? - Work directly with the hottest e-commerce platform (TikTok Shop) - High-impact role with direct influence on company growth - Competitive compensation with significant", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 43, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "llm_signals_at": null, "llm_extraction_run_id": null, "llm_extraction_extracted_at": null, "llm_extraction_field_sources": {}, "seniority": "mid", "seniority_source": null, "years_experience_min": 3, "years_experience_max": 9, "role_function": "customer_success", "role_function_source": null, "company_stage": null, "company_stage_source": null, "employer_industry": null, "employer_industry_source": null, "employer_size": "51-200", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [], "parental_leave_source_label": null, "k401_match_source_label": null, "k401_contribution_source_label": null, "apply_url_checked_at": null, "apply_url_verification_status": "not_reachable_or_not_checked", "apply_url_verification_label": "Not checked or not reachable at last crawl", "field_source_signals": { "equity_included": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "seniority": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "role_function": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null } } } ], "json_ld": [ { "@context": "https://schema.org", "@type": "Organization", "name": "Reacher", "url": "https://reacherapp.com", "sameAs": [] }, { "@context": "https://schema.org", "@type": "ItemList", "name": "Reacher open jobs", "itemListElement": [ { "@type": "ListItem", "position": 1, "url": "https://fewerjobs.com/jobs/reacher/software-engineer-latam-facde773", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Software Engineer - Latam", "description": "

Software Engineer - Latam at Reacher - Remote - Software Engineer - Latam Remote ABOUT REACHER Reacher is a YC backed AI SaaS platform building the operating system for TikTok Shop brands and creators. We're backed by Y Combinator, Pioneer Fund, Rebel Fund, and operators including Steve Huffman (CEO of Reddit), Matteo Franceschetti (CEO of Eight Sleep), Theo Browne (t3.gg http://t3.gg), Kulveer Taggar (Zeus Living), and Jake Mintz (Bump). We have years of runway and are scaling fast with some of the biggest brands in the world (UnderArmour, Hanes, Logitech, Goli) Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms (Youtube Shopping, Instagram Shopping, Shopify, Amazon). We're building key infrastructure for the creator economy and implementing AI with the world's largest brands and creators. Your work will directly impact users on day 1 - our user base depends on our product daily. We build with AI, not around it. Our engineering team uses Claude Code and agentic coding tools as our primary development environment. If you're spending your days directing AI agents to ship code while you focus on architecture, review, and system design - and you can't imagine working any other way - keep reading. WHAT YOU'LL DO - Own and lead product features end-to-end: research, design, implement, test, and ship - Lead and shape engineering architecture - set standards for code quality, testing, and development practices across the stack - Mentor and guide other engineers in adopting AI-native workflows, establishing best practices and patterns

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "facde773fcc054aac5951c2fb41f99b2" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/software-engineer-latam-facde773" } }, { "@type": "ListItem", "position": 2, "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-us-aea6f483", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Founding Account Executive (US)", "description": "

Founding Account Executive (US) at Reacher - Remote - Founding Account Executive (US) Remote ABOUT THE ROLE: We're looking for a rockstar Account Executive to join our team at Reacher. This role entails putting together the full processes and systems for your end to end sales motion. This role is ideal for candidates who have experience taking early stage startups from launch to exit and are looking for their next challenge. You'll be responsible for generating and closing new opportunities, nurturing relationships with business owners, and ensuring customers see maximum success on TikTok Shop using our platform. WHY YOU SHOULD CONSIDER JOINING: About Reacher https://www.ycombinator.com/companies/reacher: We're the #1 TikTok Shop partner helping brands like Under Armour, Hanes, HeyDude, and Logitech scale their affiliate marketing. We've crossed 7 figures in ARR and are looking to raise a seed round and double our team by this year. Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms like Youtube Shopping, Instagram Shopping, Shopify, and Amazon. Reacher will be a key infrastructure component of the creator economy. WHAT YOU'LL DO: - Own the full sales cycle from outbound sourcing, first meeting, closed and maintaining relationships with a book of business - Build pipeline via outbound, inbound, events, partnerships and leveraging AI powered tools - Take prospects from initial contact through to closed-won and onboarding, ensuring smooth implementation and measurable customer satisfaction. - Work closely with founders, and leadership to keep a tight feedback loop between product, engineering and customer success

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "aea6f483a54e395429a76560d889b411" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-us-aea6f483" } }, { "@type": "ListItem", "position": 3, "url": "https://fewerjobs.com/jobs/reacher/backend-software-engineer-india-9d13a3c7", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Backend Software Engineer - India", "description": "

Backend Software Engineer - India at Reacher - Remote - Backend Software Engineer - India Remote ABOUT REACHER Reacher is a YC backed AI SaaS platform building the operating system for TikTok Shop brands and creators. We're backed by Y Combinator, Pioneer Fund, Rebel Fund, and operators including Steve Huffman (CEO of Reddit), Matteo Franceschetti (CEO of Eight Sleep), Theo Browne (t3.gg http://t3.gg), Kulveer Taggar (Zeus Living), and Jake Mintz (Bump). We have years of runway and are scaling fast with some of the biggest brands in the world (UnderArmour, Hanes, Logitech, Goli) Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms (Youtube Shopping, Instagram Shopping, Shopify, Amazon). We're building key infrastructure for the creator economy and implementing AI with the world's largest brands and creators. Your work will directly impact users on day 1 - our user base depends on our product daily. We build with AI, not around it. Our engineering team uses Claude Code and agentic coding tools as our primary development environment. If you're spending your days directing AI agents to ship code while you focus on architecture, review, and system design - and you can't imagine working any other way - keep reading. WHAT YOU'LL DO - Own and lead product features end-to-end: research, design, implement, test, and ship - Lead and shape engineering architecture - set standards for code quality, testing, and development practices across the stack - Mentor and guide other engineers in adopting AI-native workflows, establishing best practices and

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "9d13a3c7cdc24744e54c9b8f364eac62" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/backend-software-engineer-india-9d13a3c7" } }, { "@type": "ListItem", "position": 4, "url": "https://fewerjobs.com/jobs/reacher/software-engineer-84a1804e", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Software Engineer", "description": "

Software Engineer at Reacher - San Francisco | OnSite - Software Engineer San Francisco | OnSite SOFTWARE ENGINEER, AI AGENTS ABOUT REACHER We're the #1 TikTok Shop partner helping brands like Under Armour, Hanes, HeyDude, and Logitech scale their affiliate marketing. We've crossed 7 figures in ARR and are backed byY Combinator, Pioneer Fund, Rebel Fund, and operators including Steve Huffman (CEO of Reddit), Matteo Franceschetti (CEO of Eight Sleep), Theo Browne (t3.gg http://t3.gg). We're making a big bet on AI agents and what they can do for creator marketing. This role sits at the center of that. WHAT YOU'LL DO AI Agents - Build and own long-running AI agents that automate complex, multi-step workflows for TikTok Shop brands. - Design agentic systems end-to-end: orchestration, state management, error recovery, and observability. Backend & Infrastructure - Own the backend systems your agents run on - design, implement, ship, maintain. Python, FastAPI, PostgreSQL, GCP. - Contribute to our jobs infrastructure (GKE-based, on-demand workers) as needed to support agent reliability and scale. - Set the bar for code quality and architecture decisions across the backend. You're a Fit If - 3+ years of backend engineering experience, ideally at a product-first company - You've built automation, agents, or complex async systems - and you think deeply about failure modes - Strong systems thinking, but applied toward agent reliability and workflow design, not just raw infra - Comfortable with ambiguity and own problems end-to-end without hand-holding - You've worked directly with customers or product teams and can translate vague requirements into technical decisions - Resourceful:

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "84a1804eb5bdb4dcaf181f0d48f801aa" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/software-engineer-84a1804e" } }, { "@type": "ListItem", "position": 5, "url": "https://fewerjobs.com/jobs/reacher/partnerships-lead-8342bfc8", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Partnerships Lead", "description": "

Partnerships Lead at Reacher - Remote - Partnerships Lead Remote PARTNERSHIPS LEAD Location: Remote (US preferred) Employment Type: Full-time ABOUT THE ROLE We are looking for a Partnerships Lead to own three of the highest-leverage relationships at Reacher: our top strategic accounts, the TikTok ecosystem (TikTok Shop US/UK partnerships, category teams, and the TSP network), and our agency partner ecosystem (holding companies, TSPs, and creator agencies). This role reports directly to the co-founder running GTM and works closely with the CEO. KEY RESPONSIBILITIES TIKTOK ECOSYSTEM PARTNERSHIPS - Own the day-to-day relationship with TikTok Shop's US and UK partnership, category, and TSP teams - Drive Reacher's TikTok Shop Partner (TSP) certification end-to-end and maintain our positioning in the unified TSP ecosystem - Plan and execute joint webinars, trainings, and category enablement sessions for TikTok's seller and TSP teams - Represent Reacher in TikTok partner groups (Lark, Slack), events, and city-tour activations - Surface platform-level signals (new permissions, beta programs, category opportunities) back to Product and GTM STRATEGIC ACCOUNT MANAGEMENT - Own the relationship with our top 20-30 strategic accounts: holding companies (Omnicom/Flywheel, Publicis, Dentsu), enterprise brands (ABH, ColourPop, SKIN1004, Pandora-tier), and high-GMV Reacher Plus clients - Run a structured cadence (weekly to monthly depending on tier) with each account's executive sponsor - Move strategic accounts from product user to executive partner through QBRs, joint goal-setting, and expansion planning - Own renewal and expansion conversations for the strategic tier in partnership with sales and Reacher Plus delivery - Convert at-risk strategic accounts into wins through escalation, executive relationships, and

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "FULL_TIME", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "8342bfc8fb1164b9b41b157bde5ad2b9" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/partnerships-lead-8342bfc8" } }, { "@type": "ListItem", "position": 6, "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-latam-5bc01a69", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Founding Account Executive (LATAM)", "description": "

Founding Account Executive (LATAM) at Reacher - Remote - Founding Account Executive (LATAM) Remote ABOUT THE ROLE: We're looking for a rockstar Account Executive to join our team at Reacher. This role entails putting together the full processes and systems for your end to end sales motion. This role is ideal for candidates who have experience taking early stage startups from launch to exit and are looking for their next challenge. You'll be responsible for generating and closing new opportunities, nurturing relationships with business owners, and ensuring customers see maximum success on TikTok Shop using our platform. WHY YOU SHOULD CONSIDER JOINING: About Reacher https://www.ycombinator.com/companies/reacher: We're the #1 TikTok Shop partner helping brands like Under Armour, Hanes, HeyDude, and Logitech scale their affiliate marketing. We've crossed 7 figures in ARR and are looking to raise a seed round and double our team by this year. Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms like Youtube Shopping, Instagram Shopping, Shopify, and Amazon. Reacher will be a key infrastructure component of the creator economy. WHAT YOU'LL DO: - Own the full sales cycle from outbound sourcing, first meeting, closed and maintaining relationships with a book of business - Build pipeline via outbound, inbound, events, partnerships and leveraging AI powered tools - Take prospects from initial contact through to closed-won and onboarding, ensuring smooth implementation and measurable customer satisfaction. - Work closely with founders, and leadership to keep a tight feedback loop between product, engineering and customer success

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "5bc01a69d8e80ef933b7dbb801c0319b" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-latam-5bc01a69" } }, { "@type": "ListItem", "position": 7, "url": "https://fewerjobs.com/jobs/reacher/marketing-specialist-4cbc6b86", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Marketing Specialist", "description": "

Marketing Specialist at Reacher - Remote - Marketing Specialist Remote MARKETING SPECIALIST (SOCIAL MEDIA, CONTENT STRATEGY, ADS & PRODUCT MARKETING) Location: Remote Employment Type: Full-time ABOUT THE ROLE We are looking for a hands-on Marketing Specialist to lead social media execution, develop content strategy, manage paid advertising campaigns, and support product marketing initiatives for a fast-growing AI-powered platform operating in the creator economy and social commerce space. This role is ideal for someone who enjoys working in a startup-style environment and can combine strategy with execution across multiple marketing channels. KEY RESPONSIBILITIES SOCIAL MEDIA MANAGEMENT - Own and manage social media presence across platforms such as TikTok, LinkedIn, and X - Plan and execute structured content calendars aligned with growth goals - Develop short-form video strategies targeting e-commerce brands and agencies - Monitor engagement performance and continuously optimize content output CONTENT STRATEGY - Build and execute a consistent multi-channel content strategy - Translate product features into compelling educational and conversion-focused content - Collaborate with internal stakeholders to develop thought leadership content - Produce: - short-form videos - carousels - product explainers - insight-driven posts - creator economy commentary PAID ADVERTISING CAMPAIGNS - Plan, launch, and optimize paid campaigns across platforms such as: - TikTok - Meta - LinkedIn - Google (optional but preferred) - Test creatives, audiences, and messaging variations - Improve acquisition efficiency and conversion performance - Track and report campaign performance metrics PRODUCT MARKETING - Support the go-to-market strategy for new feature releases - Help position AI-driven creator discovery and outreach tools clearly in the

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "FULL_TIME", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "4cbc6b86d8d405e9c0065c522842b426" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/marketing-specialist-4cbc6b86" } }, { "@type": "ListItem", "position": 8, "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-canada-3f85b6d2", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Founding Account Executive (Canada)", "description": "

Founding Account Executive (Canada) at Reacher - Remote - Founding Account Executive (Canada) Remote ABOUT THE ROLE: We're looking for a rockstar Account Executive to join our team at Reacher. This role entails putting together the full processes and systems for your end to end sales motion. This role is ideal for candidates who have experience taking early stage startups from launch to exit and are looking for their next challenge. You'll be responsible for generating and closing new opportunities, nurturing relationships with business owners, and ensuring customers see maximum success on TikTok Shop using our platform. WHY YOU SHOULD CONSIDER JOINING: About Reacher https://www.ycombinator.com/companies/reacher: We're the #1 TikTok Shop partner helping brands like Under Armour, Hanes, HeyDude, and Logitech scale their affiliate marketing. We've crossed 7 figures in ARR and are looking to raise a seed round and double our team by this year. Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms like Youtube Shopping, Instagram Shopping, Shopify, and Amazon. Reacher will be a key infrastructure component of the creator economy. WHAT YOU'LL DO: - Own the full sales cycle from outbound sourcing, first meeting, closed and maintaining relationships with a book of business - Build pipeline via outbound, inbound, events, partnerships and leveraging AI powered tools - Take prospects from initial contact through to closed-won and onboarding, ensuring smooth implementation and measurable customer satisfaction. - Work closely with founders, and leadership to keep a tight feedback loop between product, engineering and customer success

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "3f85b6d21fc6bd9e78609705cb089ccc" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "Canada" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/founding-account-executive-canada-3f85b6d2" } }, { "@type": "ListItem", "position": 9, "url": "https://fewerjobs.com/jobs/reacher/full-stack-software-engineer-canada-0f98f6fe", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Full Stack Software Engineer - Canada", "description": "

Full Stack Software Engineer - Canada at Reacher - Remote - Full Stack Software Engineer - Canada Remote ABOUT REACHER Reacher is a YC backed AI SaaS platform building the operating system for TikTok Shop brands and creators. We're backed by Y Combinator, Pioneer Fund, Rebel Fund, and operators including Steve Huffman (CEO of Reddit), Matteo Franceschetti (CEO of Eight Sleep), Theo Browne (t3.gg http://t3.gg), Kulveer Taggar (Zeus Living), and Jake Mintz (Bump). We have years of runway and are scaling fast with some of the biggest brands in the world (UnderArmour, Hanes, Logitech, Goli) Our vision is to become the Hubspot for creator marketing, powering brands and creators to connect and grow across all commerce platforms (Youtube Shopping, Instagram Shopping, Shopify, Amazon). We're building key infrastructure for the creator economy and implementing AI with the world's largest brands and creators. Your work will directly impact users on day 1 - our user base depends on our product daily. We build with AI, not around it. Our engineering team uses Claude Code and agentic coding tools as our primary development environment. If you're spending your days directing AI agents to ship code while you focus on architecture, review, and system design - and you can't imagine working any other way - keep reading. WHAT YOU'LL DO - Own and lead product features end-to-end: research, design, implement, test, and ship - Lead and shape engineering architecture - set standards for code quality, testing, and development practices across the stack - Mentor and guide other engineers in adopting AI-native workflows, establishing best practices

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "Reacher", "value": "0f98f6fe927be78fff6fe1d78062ee52" }, "hiringOrganization": { "@type": "Organization", "name": "Reacher" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "Canada" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/reacher/full-stack-software-engineer-canada-0f98f6fe" } }, { "@type": "ListItem", "position": 10, "url": "https://fewerjobs.com/jobs/reacher/customer-success-manager-0a0e3fb7", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Customer Success Manager", "description": "

Customer Success Manager at Reacher - San Francisco - Customer Success Manager San Francisco ABOUT THE ROLE: We're looking for an exceptional Customer Success Manager to join our team at Reacher and help our customers dominate TikTok Shop. This role is critical to reducing churn, building customer relationships and ensuring customers achieve success on TikTok Shop using our platform. WHAT YOU'LL DO: - Customer Relationship Management: Build and maintain strong relationships with customers, showing care and professionalism by conducting regular check-ins and success calls - Strategic Guidance: Host 1:1 sessions and group workshops on TikTok Shop strategy and Reacher optimization - Content Creation: Develop comprehensive how-to guides, documentation, and training materials for Reacher features and to reduce customer time to value - Churn Prevention: Set up automated systems to calculate churn risk scores and proactively engage at-risk customers - Customer Support: Provide exceptional support to ensure customer satisfaction and platform adoption - Success Enablement: Ensure customers are maximizing Reacher's capabilities to grow their TikTok Shop businesses REQUIRED EXPERIENCE: - Strong e-commerce background (3+ years preferred) - TikTok Shop experience highly preferred - Proven track record in customer success or account management - Experience with SaaS platforms and customer onboarding - Excellent communication and presentation skills PREFERRED QUALIFICATIONS: - Experience with creator/affiliate marketing platforms - Background in social commerce or influencer marketingData analysis and automation setup experience - Workshop facilitation and training experience WHY JOIN REACHER? - Work directly with the hottest e-commerce platform (TikTok Shop) - High-impact role with direct influence on company growth - Competitive compensation with significant

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