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            "title": "Trust Representative (Seasonal) | Trust Transfers",
            "description": "<p>Trust Representative (Seasonal) | Trust Transfers at Popular, Inc. - Popular Center North Building 002 | Posting Country Puerto Rico - Trust Representative (Seasonal) | Trust Transfers Popular Center North Building 002 | Posting Country Puerto Rico Job Type SEASONAL OPPORTUNITY Full Time - Non Exempt General Description Perform administrative and technical tasks related to the reconciliations of common stock shares of Popular Essential Duties and Responsibilities Responsible for preparing daily reconciliations. Receive and manage correspondence, handle returned mail, process client transaction requests, and direct inquiries to the appropriate departments. Responsible for opening Popular Inc. common stock accounts. Responsible for executing stock purchase and sale transactions. Manage with legal compliance the values with special encodings to proceed with distributions promptly. Maintain an updated operational file of the certificates. Make transfers complying with the terms established by the Regulatory Agency. Handle customer requests promptly via phone, email, or in person. Collaborate with the different audits which the Division is subject to. Education Bachelor&#39;s degree in Accounting or Finance or equivalent combination of education and related experience. Note: Related experience refers to the professional background related to the responsibilities and skills required for the position. Experience At least two (2) years of experience in customer service and preparing reconciliations, or related experience. Additional Requirements • Excellent oral and written communication, both in English (fluent) and Spanish (advanced level). • Proficient in Microsoft Office 365, including Excel, Word, Teams and Outlook. • High lev</p>",
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            "description": "<p>Claims Specialist - Seasonal at Popular, Inc. - Señorial Center Building Plaza | Posting Country Puerto Rico - Claims Specialist - Seasonal Señorial Center Building Plaza | Posting Country Puerto Rico Seasonal Claims Specialist General Description The Claim Specialist is responsible of the fraud claims resolution for Credit Cards, Debit Cards, Checks and ACH. Essential Duties and Responsibilities Investigates complaints received by phone, email or mail and through the internal claims system. Solves the assigned claims in compliance with established time and quality standards according to the specific business lines. Documents in detail all interactions with customers and the final result. Informs customers by phone and/or letter status and resolution of claims. Refers questionable claims or complaints for investigation and settlement to proper units, such as Fraud, Security, Retail Banking, etc. Report fraudulent transactions to the brands (Visa, MC and Amex) on the system and add the supporting documents to the case file. Analyze the case and perform the chargeback process through the brand to recover from the merchants according to the brands rules and regulations. Perform other tasks related to fraud and to the recovery process with the brands as assigned Education 60 approved credits or equivalent combination of education and experience. Experience At least two years related experience in customer service. Related experience working with charges, recovery or operational area of cards. Other Qualifications General knowledge of the financial industry Basic knowledge of regulations E and Z Knowledge in Office 365 Skills in data entry Bilingual: English and Spanish Work un</p>",
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            "description": "<p>Business Risk Officer at Popular, Inc. - Señorial Center Building 002 | Posting Country Puerto Rico - Business Risk Officer Señorial Center Building 002 | Posting Country Puerto Rico General Description • This position supports the issues management-related processes within the Retail &amp; Business Solutions Group. This role will support in the identification, assessment, and management of issues that could affect operational, compliance, reputational, or strategic risks-particularly within different business line processes and controls. • Enhance and execute first-line capabilities through risk identification and measurement activities. • Provide internal audit, second line review and exam support on behalf of all divisions within the Retail and Business Solutions Group. • Monitor compliance with applicable federal, state, and local laws and regulations, as well as corporate policies, procedures, and programs. • Support requires changes in controls, processes and procedures due to new or enhanced regulations, laws or guidance. • Monitor Exam, Internal Audit and second-line recommendations or findings, assist in implementing corrective actions, and ensure timely resolution. • Provide support on first-line training programs targeting risks and controls topics. Essential Duties &amp; Responsibilities Issue Identification &amp; Risk Assessment: Proactively identify operational, regulatory, and control issues within business units and supporting functions. Conduct thorough risk assessments to determine and understand the impact and severity of identified issues. Proactively gather, analyze, and discuss information and data statistics with the supervisor to address timel</p>",
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            "title": "Fraud Monitoring Representative",
            "description": "<p>Fraud Monitoring Representative at Popular, Inc. - Señorial Center Building Plaza | Posting Country Puerto Rico - Fraud Monitoring Representative Señorial Center Building Plaza | Posting Country Puerto Rico General Description Interact with customers to resolve inquiries regarding a fraud-or security-related concern, such as verifying flagged transactions, caller authentication, reporting an account as fraud, etc. Research and resolve their service-related problems in an accurate and prompt manner. Manage incoming calls and referrals from other departments, also generating outbound calls to validate customer transactions when necessary. Location : San Juan, Cupey - On-Site Part Time &amp; Full Time Job Opportunities Available Shifts Saturday to Wednesday from 8:00AM-1:00PM Monday, Tuesday, Wednesday &amp; Friday from 10:00AM-3:00PM Thursday to Sunday from 9:00AM-6:00PM Important: Must be able to participate in an onsite training from Monday to Friday 9:00am to 6:00pm during 4 consecutive weeks in San Juan. Essential Duties and Responsibilities • Provide exceptional customer service by responding to all customer service requests, customer calls, customer emails and written correspondences. • Build rapport with each customer. Actively listen to customers&#39; requests and inquires. Identify and assess customers&#39; needs to achieve satisfaction. • Executes routine inbound and outbound call center activities concerning the bank products and services, using alternatives as per quick references, scripts, and established guidelines and under supervision, to meet business expectations. • Handle inbound customer calls; complete necessary fraud verification, includes caller authentication, transaction</p>",
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            "title": "Quantitative Analyst",
            "description": "<p>Quantitative Analyst at Popular, Inc. - Popular Center 014 | Posting Country Puerto Rico - Quantitative Analyst Popular Center 014 | Posting Country Puerto Rico General Description Popular is seeking a Quantitative Analyst to support independent validation of quantitative models in accordance with the Model Risk Management framework and regulatory guidance (e.g., SR 26-2). The role is responsible for evaluating models used across risk and finance functions, including credit risk, operational risk, stress testing, CECL/allowance estimation, and macroeconomic forecasting, to ensure conceptual soundness, implementation accuracy, and ongoing performance monitoring. The position requires strong analytical, technical, and communication skills to effectively challenge model assumptions and communicate validation results to stakeholders. Essential Duties and Responsibilities Perform independent model validations covering conceptual soundness, process verification, data quality assessment, outcome analysis, and ongoing performance monitoring. Conduct effective challenge of model methodologies, assumptions, limitations, and intended use, while evaluating models supporting credit risk, stress testing, scenario analysis, revenue forecasting, and macroeconomic modeling in alignment with regulatory expectations and internal standards. Develop and execute quantitative testing frameworks, including sensitivity testing analysis, back-testing, benchmarking, and robustness testing. Produce high-quality validation deliverables, including validation reports, executive summaries, technical documentation, and monitoring frameworks. Assess model implementat</p>",
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            "description": "<p>Sales and Service Associate at Popular, Inc. - NY - Bronx/149th St | Posting Country United States - Sales and Service Associate NY - Bronx/149th St | Posting Country United States Bronx 3rd Avenue NY The Sales and Service Associate is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs of existing and potential customers while rendering quality service in accordance with bank goals to attain growth, profitability, and customer satisfaction. The Sales and Service Asspciate is responsible for the accurate processing of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is placed on identifying clients&#39; needs and delivering tailored solutions through a best in class customer experience. In this position, you will: Sales Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client&#39;s financial life priorities and provide the products/services that are most appropriate for their situation Conduct sales activities to gather data and to drive business to the branch, including in person or phone interviews with clients and prospective clients, community involvement, etc. Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking opti</p>",
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            "description": "<p>Security Engineer at Popular, Inc. - Señorial Center Building Promenade | Posting Country Puerto Rico - Security Engineer Señorial Center Building Promenade | Posting Country Puerto Rico General Description Applies skills as an experienced professional to ensure the security of enterprises. Recommends methods and techniques to achieve optimal results and helps establish a culture of security across the organization. Supports the achievement of compliance and regulatory goals that are based on the high level of security built into our products. Creates processes to support high quality security-operations, with real-time monitoring of security and compliance in corporate environments with a global user community. The incumbent will need to be highly knowledgeable of the concepts of security, compliance, and assessment as well as have the technical ability to converse with software engineers about their plans and security concerns. Essential Duties and Responsibilities Design, implement, and optimize the SIEM system, including the integration of data sources, correlation rules, dashboards, reports, and alerts. Monitor and troubleshoot the performance, availability, and security of the SIEM system. Develop and update the SIEM documentation, procedures, and training materials. Serve as the subject matter expert (SME) for SIEM &amp; EDR/XDR, solutions within the organization. Design, configure, and manage security tools and technologies to detect and mitigate threats, ensuring optimal tuning and integration of SIEM, EDR/XDR technologies. Continuously monitor security systems for anomalies and potential security incidents, initiating response protocols and mitigating t</p>",
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            "title": "Team Leader - Commercial Banking (Middle Market)",
            "description": "<p>Team Leader - Commercial Banking (Middle Market) at Popular, Inc. - NY - 85 BROAD STREET | Posting Country United States - Team Leader - Commercial Banking (Middle Market) NY - 85 BROAD STREET | Posting Country United States Middle Market - NY This position is responsible for the supervision, coordination and development of a team of Middle Market lenders dedicated to the implementation of credit and non-credit services offered to commercial customers. Emphasis is placed on corporate accounts and prospecting through an effective call and follow up program for designated work group. The ideal candidate is an effective leader who is able to provide guidance and support to the team of bankers; monitor performance and provide knowledge, guidance and incentive for the team to be successful. The candidate needs to possess interpersonal and effective communication skills to build a collaborative working relationship across all lines of business, including the credit department. The target clients shall be Medium-sized businesses with gross revenues in the general range of $15 million to $250 million. Credit facilities to be considered will be in the general range of $10 million to $50 million. In this position, you will: Manage a team of Relationship Managers with a goal of growing the team portfolio with new business while insuring retention of our current client relationships. Evaluate, analyze and recommend credit facilities within the established terms and conditions of the bank. Coordinate and supervise the administrative and credit operations of all employees. Ability to assess market demands and collaboratively work with credit and risk partners to ensure consensus on necessary structural changes</p>",
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            "title": "Senior Data Analyst",
            "description": "<p>Senior Data Analyst at Popular, Inc. - Señorial Center Branch Ground | Posting Country Puerto Rico - Senior Data Analyst Señorial Center Branch Ground | Posting Country Puerto Rico Full Time Job Opportunity Location Hybrid / Señorial Center / San Juan, P.R. General Description The Senior Data Analyst facilitates gathering business/functional requirements and supports fraud systems implementation, operational processes, and applications to drive business decisions. They support strategic initiatives, standardize process documentation, and identify solutions to improve efficiency and productivity. Tasks include assessing threats and vulnerabilities, developing mitigation measures, managing incident processes, conducting investigations, and creating remediation plans. The role also involves analytics and reporting for operational areas, with potential supervisory duties. The analyst develops and implements complex statistical, financial, and accounting models for predicting and monitoring fraud risk. Essential Duties and Responsibilities Conduct rigorous data analyses, employing statistical methods and mathematical models to derive insights from complex data sets. Assist in the validation and testing of quantitative models to ensure the accuracy and reliability of the results. Apply statistical theory and methods to collect, organize, interpret, and summarize numerical and text data to provide usable information. Interpret quantitative data and design statistical or machine learning models for researching problems or questions. Analyze data using statistical analysis software programs such as Python, R, SAS, Stata or SPSS. Analyze and interpret data to ide</p>",
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            "title": "Commercial Banking Portfolio Officer | Construction Division",
            "description": "<p>Commercial Banking Portfolio Officer | Construction Division at Popular, Inc. - Popular Center 017 | Posting Country Puerto Rico - Commercial Banking Portfolio Officer | Construction Division Popular Center 017 | Posting Country Puerto Rico Job Type Full Time - Exempt General Description This position supports the administration and monitoring of a commercial loan portfolio by ensuring accurate processing of transactions, compliance with internal policies, and adherence to regulatory requirements. This role is responsible for performing detailed validation and review of loan-related activities, including loan closings, disbursements, and other monetary transactions, as well as performing detailed financial analysis, reconciliations, and portfolio monitoring. The commercial banking portfolio officer works closely with Relationship Officers, Credit, and internal support units to review documentation, facilitate funding activities, and resolve discrepancies in a timely manner. Maintains portfolio integrity through reporting and projections, coordination of ABL Audits and review of ABL collateral analyses, while ensuring data accuracy across systems and databases. Additionally, this role supports audit, risk, and control processes by performing reconciliations, variance analysis, and compliance-related reviews, including SOX, RRA, BSA/AML, and data governance requirements. Contributes to budget validation, financial reporting, and special projects to improve operational efficiency and support the Division&#39;s overall performance. Essential Duties and Responsibilities Process Compliance and Reviews o Verify transactions including but not limited to option cancellations, inter-account transfers, Escrow Account Fee Charg</p>",
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            "description": "<p>Senior Risk Analyst at Popular, Inc. - Popular Center 011 | Posting Country Puerto Rico - Senior Risk Analyst Popular Center 011 | Posting Country Puerto Rico General Description The Senior Risk Analyst is responsible for executing and documenting design effectiveness (DE) and operating effectiveness (OE) testing of IT and Cybersecurity controls across applications, databases, infrastructure, and cloud services. The role safeguards the integrity, availability, and confidentiality of technology that supports financial reporting and critical operations, ensuring compliance with applicable banking regulations (e.g., SOX, NYDFS) and alignment to leading frameworks and standards (e.g., NIST, CRI, CCM, PCI DSS, FFIEC) as well as the institution&#39;s internal policies and standards. The Sr. Risk Analyst partners with firstline technology owners, internal/external auditors, cyber risk teams, and business stakeholders to drive effective control execution, timely remediation of issues, and clear, decision ready reporting. Essential Duties and Responsibilities • Lead control walkthroughs with system/process owners to confirm design, identify key attributes, and determine evidence requirements. • Obtain, evaluate, and securely retain evidence (configurations, logs, tickets, reports, approvals) sufficient to support conclusions. • Perform comprehensive testing and validation of core IT and Cybersecurity controls across key domains, including Identity &amp; Access Management (provisioning, terminations, periodic access reviews, privileged access), Change Management (authorization, segregation of duties, migration controls), IT Operations (backups, batc</p>",
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            "description": "<p>Sr Business Risk Officer at Popular, Inc. - Señorial Center Building 002 | Posting Country Puerto Rico - Sr Business Risk Officer Señorial Center Building 002 | Posting Country Puerto Rico Job Type Full Time Exempt General Description This is a high-visibility opportunity for a strong Puerto Rico-based banking, compliance, risk, or legal-regulatory professional to play a central role in strengthening first-line governance, regulatory responsiveness, and customer-related risk management across the business. The role combines regulatory interpretation, issue management, complaint and claims oversight, remediation support, and cross-functional leadership in a highly regulated financial-services environment. We are looking for a candidate with excellent judgment, strong written and verbal communication skills, and a practical understanding of Puerto Rico and U.S. banking, consumer, and regulatory requirements. The ideal candidate will be comfortable working with senior stakeholders, regulatory requirements, customer-impact issues, and sensitive matters that require careful analysis, sound escalation, and disciplined execution. This professional will help strengthen first-line capabilities by identifying risk themes, interpreting regulatory expectations, enhancing controls, and supporting effective remediation plans that are both practical and sustainable. The position also provides meaningful exposure to internal audit, regulatory examinations, governance reporting, and partnership with Compliance, Operational Risk, Audit, and business leadership. Essential Duties and Responsibilities Regulatory Risk Assessment &amp; Issue Management Identify, analyze, and assess regul</p>",
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            "description": "<p>Sr Manager at Popular, Inc. - Popular Center 011 | Posting Country Puerto Rico - Sr Manager Popular Center 011 | Posting Country Puerto Rico Sr Manager General Description We are seeking an experienced and strategic leader to oversee Popular&#39;s IT and Cyber Risk Governance and Assurance within the second line of defense (2LoD). In this role, you will help shape and strengthen enterprise-wide risk oversight by leading independent testing programs, enhancing governance frameworks, and supporting regulatory readiness across IT and Cyber domains. This is a highly visible role for a leader who enjoys influencing at the executive level, building strong partnerships, and driving meaningful improvements in risk management. You will serve as a trusted advisor to senior leadership, providing independent challenge, practical insights, and strategic guidance to help ensure risks are identified, measured, monitored, and mitigated effectively. Essential Duties and Responsibilities Lead the design and execution of an enterprise-wide IT and Cyber risk testing program, ensuring an independent assessment of control design and effectiveness across the organization. Establish and oversee risk governance frameworks, including policies, standards, and control structures for IT and Cyber risk. Own and govern the Application Risk Classification methodology, ensuring consistent risk tiering across the organization&#39;s applications and alignment with risk-based decision-making. Serve as a trusted second line of defense advisor to business and technology leaders, helping guide risk-informed decisions related to initiatives, control implementat</p>",
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            "description": "<p>Telephone Banking Consultant - Overnight at Popular, Inc. - STOP 22 004 | Posting Country Puerto Rico - Telephone Banking Consultant - Overnight STOP 22 004 | Posting Country Puerto Rico Job Type Full Time Non-Exempt Work location: San Juan, Cupey (On-site) This job requires approximately 8 weeks of training. Training Information Start Date: July 6, 2026 Duration: Approximately 8 weeks Location: San Juan, Cupey (On-site) Training Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m. Work Schedule Available Overnight Shifts (One schedule will be assigned): 9:00 PM - 6:00 AM 11:00 PM - 8:00 AM Weekend availability is required. Shift assignments are subject to operational needs and availability. General Description Provides customers excellent telephone service to assure the retention and growth of clients&#39; portfolio ensuring that customers receive the best service possible. Essential Duties and Responsibilities Analyze client service and claims needs, assess available solutions, and make prompt decisions to resolve issues effectively. Promote cross-selling of financial products and services to enhance client engagement. Address situations within the scope of assigned authority or escalate cases beyond that scope as needed. Provide detailed information about Popular&#39;s products and services, including loans, credit cards, credit lines, vendor payments, balance inquiries, and more. Education 24 Bachelor&#39;s degree approved credits or equivalent combination of education and experience. Experience At least two years of experience in customer service or sales. Other Qualifications Excellent customer service skills, including telephone skills and telephone etiquette. P</p>",
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            "description": "<p>Trust Account Officer | Personal &amp; Corporate Trust at Popular, Inc. - Popular Center North Building 002 | Posting Country Puerto Rico - Trust Account Officer | Personal &amp; Corporate Trust Popular Center North Building 002 | Posting Country Puerto Rico Job Type Full Time - Exempt General Description Responsible for the administration and general accounting of the corporate, personal trusts, custody, escrow, and individual retirement plans (Keogh) assigned accounts. Essential Duties and Responsibilities Essential duties include making accounting entries, preparing monthly reconciliations, recording receipts and payments, maintaining trust records, among others. Offer a service of excellence to guarantee the satisfaction of customers. Work as a team with the other Officers in the different processes related to the daily management of the accounts and actively respond to requests received from clients. In addition, prepare reports to comply with the Division&#39;s Risk Management and KYC policies, provide the required information and assist in the process of filing applicable returns, and collaborate in the different audits to which we are subject in the Division. Education Bachelor&#39;s Degree in Finance or Accounting Experience At least two (2) years related experience. Additional Requirements Excellent oral and written communication, both in English and Spanish. Knowledge of the securities market and fiduciary business. Ability to read, analyze, comprehend, and accurately perform duties in accordance with the terms and conditions set forth in agreements among involved parties. High level of organization to prioritize, work with multiple simultaneous tasks, meet deadlines and be flexible to changes. Ability to analyze situations, a</p>",
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            "description": "<p>Closing Officer at Popular, Inc. - Orange Grove 002 | Posting Country Virgin Islands - Closing Officer Orange Grove 002 | Posting Country Virgin Islands Full Time Job Opportunity General Description The Closing Officer is responsible for coordinating and completing residential mortgage loan closings by preparing accurate documentation, ensuring regulatory compliance, and facilitating timely communication among borrowers, attorneys, title companies, and internal teams. Essential Duties and Responsabilities Coordinate mortgage loan closings from approval through funding. Review loan files to confirm all conditions are satisfied prior to closing. Prepare, review, and verify closing documents for accuracy and compliance such as Closing Disclosures, Mortgage &amp; Note documents according to TRID, RESPA &amp; FNMA guidelines. Schedule closings and communicate requirements and timelines to all parties. Calculate and validate closing figures, fees, and disbursements. Resolve documentation issues or discrepancies promptly. Obtain required signatures and ensure proper execution of documents. Disburse loan proceeds in accordance with approved instructions by Supervisor, Lender and our Legal team. Complete post‑closing reviews to ensure file completeness and readiness. Maintain accurate records in the Encompass loan origination system or a similar mortgage loan system. Support audits, quality reviews, and regulatory examinations. Provide responsive customer service throughout the closing process. Perform other related duties as assigned. Education High Scool Diploma or equivalent combination of education and related experience Note: Related exp</p>",
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            "description": "<p>Senior Risk Analyst - IT &amp; Cyber Risk Assurance at Popular, Inc. - Popular Center 011 | Posting Country Puerto Rico - Senior Risk Analyst - IT &amp; Cyber Risk Assurance Popular Center 011 | Posting Country Puerto Rico General Description The Senior Risk Analyst will play a key role in advancing the second-line IT and Cyber Risk Monitoring and Assurance Program. This position provides independent oversight and effective challenge across technology and cybersecurity risk domains, partnering with first line and control functions to strengthen risk governance, and supports senior management and committees through actionable risk insights, reporting, and regulatory readiness. Essential Duties and Responsibilities IT &amp; Cyber Risk Framework &amp; Governance: Lead the ongoing enhancement and governance of the IT &amp; Cyber Risk and Control Matrix, ensuring alignment with regulatory requirements and industry frameworks such as NIST, COBIT, FFIEC, CCM, PCI, and others. Serve as a trusted second-line advisor to IT and Cybersecurity leadership to ensure risk management practices are implemented consistently across the organization. Prepare, generate, and provide materials (e.g., risk scorecards, dashboards, and metrics) required for various Risk Committees, Senior Management Team and Executives by the required due dates. Independently monitor remediation commitments and provide credible challenge on timeliness, sustainability of remediation, and residual risk calculation and escalate concerns when risks remain outside of the organization&#39;s risk appetite. Risk Oversight &amp; Advisory: Perform second-line review and challenge of policies, standards, risk acceptances, risk escalations, and control implementations</p>",
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            "description": "<p>Office Clerk - Seasonal at Popular, Inc. - Centro Europa 004 | Posting Country Puerto Rico - Office Clerk - Seasonal Centro Europa 004 | Posting Country Puerto Rico Seasonal Office Clerk - HR Digitalization Support General Description: Provides temporary clerical support to the Our People Division, with a primary focus on the digitalization, organization, and maintenance of employee records and HR documentation. Ensures accurate and efficient conversion of physical documents into digital formats while supporting general administrative tasks. Essential Duties and Responsibilities: Scan, index, and upload employee records and HR documents into digital systems following established protocols. Review documents for accuracy, completeness, and proper classification prior to digitalization. Maintain and organize electronic filing systems to ensure easy retrieval and compliance with recordkeeping standards. Assist in the secure handling and disposition of confidential HR documents. Perform data entry and update databases with digitized information. Support the clean-up and organization of physical files and archives. Maintain tracking logs for scanned and processed documents. Assist with general clerical duties such as copying, filing, and document preparation. Collaborate with HR team members to ensure timely completion of digitalization projects. Follow data privacy and confidentiality policies at all times. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Education: Bachelor&#39;s degre in Business Administration, Human Resources, or related field. Experience: Previous clerical or administrative experience</p>",
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            "description": "<p>Teller (Part Time) at Popular, Inc. - NY - 170th Street | Posting Country United States - Teller (Part Time) NY - 170th Street | Posting Country United States St. Nicholas NY The Teller position is primarily responsible for the accurate processing of paying and receiving transactions while providing courteous, timely, and informative service to ensure that the customer feels completely satisfied. Emphasis is placed on identifying clients&#39; needs and ensuring customers receive a positive impression of the organization. In this position, you will: Operations Effectively execute teller banking transactions in accordance with Popular&#39;s policies and procedures and in adherence to legal and regulatory requirements Process payment and receipt of transactions for all product types and services accurately, courteously, and in accordance with established policies and procedures Reference the client by name in all transactions to provide personalized service Maintain minimum amount of cash in teller&#39;s area and ensure cash is secured according to policies, security/safety measures Re-stock and balance assigned cash drawer, ATM(s), cash recycler(s), vault(s) as required Assist in the processing of night depository bags and currency, and ATM settlements as required Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits Sales Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client&#39;s financial life priorities in order t</p>",
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            "title": "Accountant",
            "description": "<p>Accountant at Popular, Inc. - Popular St 008 | Posting Country Puerto Rico - Accountant Popular St 008 | Posting Country Puerto Rico Job Type General Description This position supports the daily operations of the Investment Accounting function, including treasury-related activities, investment subledger maintenance, financial reporting, and regulatory compliance. The role requires collaboration across multiple teams and participation in process improvement and system modernization initiatives. In addition, the position helps maintain the integrity of accounting information through the recording, verification, consolidation, and entry of transactions. Essential Duties and Responsibilities Provides support for daily operational transactions related to Corporate Treasury activities, including Front Office and Middle Office processes. Registers the maintenance related to daily investment operational transactions in the investment subsidiary system, including collateral movements, creation of new CUSIPs, and instrument setup or maintenance, among other activities. Reviews daily trade tickets and report any identified corrections on a timely basis. Reviews and follows up on pending and reconciliation items and prepares manual adjustment entries in the investment subsidiary system and/or SAP S/4HANA. Generates daily transaction confirmations for customers. Processes batches, generates ACH files, prepares daily interface reports in the investment subsidiary system, sends the daily forecast, and produces reports from systems and in-house programs. Supports monthly closing processes. Support and prepare custodian ba</p>",
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            "description": "<p>Service Representative (Part time) at Popular, Inc. - Señorial Center Building 003 | Posting Country Puerto Rico - Service Representative (Part time) Señorial Center Building 003 | Posting Country Puerto Rico Job Type General Description Interact with internal customers to provide them with information in response to their inquiries ensuring that customers receive the best service possible. Research and resolve their service-related problems in an accurate and prompt manner. Escalate unresolved issues to internal teams to take the appropriate action to resolve it. Act as a liaison between internal teams and customers. Essential Duties and Responsibilities Provide exceptional customer service by responding to all walk-in customer service requests. Build rapport with each customer. Actively listens to customers&#39; requests and inquiries. Identify and assess customers&#39; needs to achieve satisfaction. Document in detail all interactions with customers. Provide customer education on product and services. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Adjusts complaints concerning charges or service rendered, referring to complaints of service failures to designated departments for investigation. Follow communication procedures, guidelines and policies Education Experience One (1) year of experience in customer service, or related experience Other Qualifications Must have excellent disposition and outstanding customer service skills. A willingness to serve. Detail-oriented. Excellent oral and written communication skills. Ability to establish priorities and to work with multiple tasks simultaneously. Ability to w</p>",
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            "description": "<p>ISO Security Specialist at Popular, Inc. - Señorial Center Building Plaza | Posting Country Puerto Rico - ISO Security Specialist Señorial Center Building Plaza | Posting Country Puerto Rico General Description Provide technical support on Cyber and Information Security Incident Response in the banking industry with knowledge and understanding of best practices in security risk framework, business strategy, regulatory and federal compliance requirements. Support risk and security assessments of network configurations, log activity, applications, systems, and vendor management security controls and measures. Able to establish cyber recommendations based on industry standards and best practices which mitigate/remediate risks, threats, and vulnerabilities when identified and propose methodologies to eliminate/minimize impact. Essential Duties and Responsibilities Ability to manage security investigations through the entire incident lifecycle based on our Incident Response Plan/Procedures (IRP) Manage low/low to medium incident response process, from detection, response and post-incident report and actions. Discuss and follow up action plans with customers, service providers, and/or employees to address recommendations from internal processes. Triage and analyze new incoming issues to determine the level of risk and rate severity according to our Incident Response Plan Prepare documentation, metrics and reports related to security incidents and assessments. Support the implementation of changes to the Incident Response Plan and procedures. Collaborate with senior team members to develop and implement mitigation strategies. Escalate issues with efficiency and support</p>",
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            "description": "<p>Part Time Bank Representative-Región Central Este (Fajardo) at Popular, Inc. - STOP 22 004 | Posting Country Puerto Rico - Part Time Bank Representative-Región Central Este (Fajardo) STOP 22 004 | Posting Country Puerto Rico Regular Part Time Positions General Description Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions. Essential Duties and Responsibilities Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler&#39;s checks, money orders, and cashier&#39;s checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures. Education 24 bachelor&#39;s degree credits approved or equivalent combination of education and experience. Experience Two years of experience in customer services, sales, cash handling or related experience. Other Qualifications Ability to stand for long periods of time. Physical effort: Able to lift up to 50-pounds bags of coins. Willingness to serve the client. Ability to identify the client&#39;s problems and necessities in order to offer different alternatives and solutions. Excellent interpersonal skills and be able to work in groups. Ability to manage difficult situations with clients. Communication skills in both spoken and written English and Spanish. Ability to establish priorities and work with multiple tasks at the</p>",
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