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Cloud Delivery owns the infrastructure and platform that powers NetBox Cloud, our managed SaaS product. We run multi-tenant EKS clusters on AWS, operate the deployment and provisioning systems that serve thousands of customer instances, and own the reliability bar for the platform. This is a hands-on senior role: you'll lead technical work end to end, shape how the team operates, and raise the bar for the engineers around you. This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind. RESPONSIBILITIES - Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services. - Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team. - Work with Product teams to deliver successful customer launches reliably and at scale. - Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, AI enablement and developer self-service. - Identify and address technical debt before it becomes a reliability or security risk. - Set and own SLOs for the systems you're responsible for; reduce toil through automation. - Contribute to SOC 2 compliance, security controls, and IAM governance. - Mentor engineers through code review, pairing,", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 48, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "seniority": "senior", "years_experience_min": 5, "years_experience_max": 9, "role_function": "data", "employer_industry": null, "employer_size": null, "quality_score": 45, "travel_pct": null, "requires_shift": true, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [] }, { "id": "b5878437d19deca7ba487f04b477b7b7", "title": "Community Engagement Manager", "employer_name": "NetBox Labs", "employer_slug": "netboxlabs", "location_text": "US Remote | Remote", "country": "US", "employment_type": "unknown", "remote_status": "remote", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": 0, "timezone_overlap_hours": 6, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "USD", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_included_source": null, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [], "posted_at": "2026-06-10T03:52:15.000Z", "apply_url": "https://jobs.ashbyhq.com/netboxlabs/8b602a88-9616-4fb6-ad84-ceed46e901f9", "apply_url_verified": false, "ats": "ashby", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Community Engagement Manager US Remote | Remote ABOUT THE ROLE: We're hiring a community engagement manager to serve as a steward of the global NetBox ecosystem-sitting at the intersection of infrastructure expertise, systems thinking, and community growth. You'll act as the connective tissue between a broad community of practitioners, technology leaders, customers, and partners, and the NetBox Labs team. This role is not about being the primary technical voice, but about enabling the right voices-across engineering, product, and the community itself-to engage authentically and at scale. We're seeking someone who can design and operationalize how we listen to, support, and grow alongside this ecosystem. You'll identify opportunities to engage across the channels where our community is most active, surface meaningful trends and insights, and elevate the people and organizations shaping how NetBox is used in the real world. This role has outsized impact on how NetBox Labs shows up-strengthening a vibrant, interconnected ecosystem while building a durable, mutually valuable relationship between the community and the business. IN THIS ROLE YOU, WILL: - Cultivate, grow, and support NetBox's global community of practitioners, executives, contributors, and partners by identifying opportunities for NetBox Labs to engage daily across digital platforms including LinkedIn, Reddit, GitHub, Slack, Hacker News, industry Discords or other forums. - Proactively monitor community conversations for technical questions and trends and collaborate with internal resources to get them answering or escalate product insights internally. - Build and launch the NetBox Heroes advocate program from the ground up. 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We are evolving from a single product into a multi-product platform, operating across both SaaS and on-prem delivery models. We are standardizing shared foundations across teams while continuing to ship. Today, the CTO carries both strategic and operational responsibility. We are creating this VP of Engineering role to own day-to-day engineering execution - delivery, people development, and cross-team coordination - so the CTO can focus on strategy. The goal is to build a system that reliably turns strategy into shipped product. At the same time, the company is committing to a step-function shift toward AI-native engineering. This is not incremental optimization. It is a redefinition of how software is built. This is the company's top organizational priority, and it is already underway. You will not be starting from scratch. You will be joining a system mid-transformation and expected to accelerate it. WHAT YOU'LL OWN Scrappy execution You are comfortable making pragmatic progress without perfect structure, complete resourcing, or full alignment. You unblock teams by simplifying problems, making tradeoffs explicit, and moving work forward with the resources available. You create momentum in imperfect conditions, tightening the system over time rather than waiting for it to be designed upfront. The engineering organization You will lead three engineering directors and their teams. You are accountable for leadership quality, team performance, and output. 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Staff Product Manager, Core Apps at NetBox Labs - US Remote | Remote - Staff Product Manager, Core Apps US Remote | Remote At NetBox Labs, our mission is to make it easier to build and manage complex networks. As a product company, we do that by developing innovative software for network professionals delivered on-premises and in the cloud. We are seeking a Staff Product Manager to join our Core product team, embedded alongside senior product and engineering stakeholders. You will own the open source community presence, data model evolution, Custom Objects, and Asset Lifecycle and critically, you will drive how NetBox ships as a commercial product, not just as an open source release. Reporting to the VP of Product, you will serve as the connective tissue between Core Engineering, Customer Success, and the downstream product teams building on top of NetBox Core. This role requires someone who can operate at the intersection of open source community stewardship and commercial product delivery, bridging a team with deep OSS roots toward the end-to-end ownership model our customers and business depend on. It is a role for someone with strong technical depth, sharp instincts for cross-functional influence, and the disposition to drive cultural and process change in an engineering organization. What You'll Do - Own how NetBox Core ships into commercial products partnering with NBC, NBE, and CS teams to ensure releases are planned, communicated, and delivered in ways that treat internal teams as first-class customers - Own the NetBox open source community presence including GitHub issue triage, contributor engagement, release communication, and managing the expectations

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "e4b781f37ed12c4c95364ab815440681" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/staff-product-manager-core-apps-e4b781f3" } }, { "@type": "ListItem", "position": 2, "url": "https://fewerjobs.com/jobs/netboxlabs/techops-engineer-d6dc3c5a", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "TechOps Engineer", "description": "

TechOps Engineer at NetBox Labs - US West Coast | Remote - TechOps Engineer US West Coast | Remote ABOUT THE ROLE NetBox Labs is hiring a TechOps Engineer whose primary mission is to drive a better customer experience across NetBox Labs products. This role sits within Customer Success and focuses on eliminating friction that impacts customer's most: complex escalations, plugin ecosystem risk, and upgrade/compatibility predictability. You'll act as a technical owner for the moments that matter, when customers hit blockers, when upgrades are risky, and when plugins/integrations create uncertainty. You'll partner closely with Support, Customer Success Managers, Product, and Engineering to resolve issues quickly, prevent repeats, and ship improvements that make the product easier to adopt and operate at scale. WHAT YOU'LL DO 1) OWN CUSTOMER EXPERIENCE OUTCOMES - Drive measurable improvements to customer experience: faster resolution of complex issues, fewer repeat incidents, safer upgrades, and clearer guidance. - Identify top friction points across the customer journey (especially post-onboarding) and lead cross-functional efforts to remove them. - Turn recurring pain into durable fixes: documentation, tooling, product changes, and support enablement. 2) LEAD CRITICAL & COMPLEX CUSTOMER ESCALATIONS - Serve as the escalation owner for high-severity or technically complex customer issues involving NetBox Labs products (often spanning NetBox, plugins, integrations, upgrades, and performance). - Run end-to-end resolution: triage, RCA, mitigation/workarounds, coordination with Engineering, and closure with clear customer communication. - Create high-quality artifacts: repro steps, logs/diagnostics guidance, root cause summaries, and prevention recommendations. - Lead post-incident follow-up: corrective actions, runbooks, KB articles, and internal learning loops. 3) DRIVE EXE

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "d6dc3c5ab1a4d655cf7ba8bdb4ab2395" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/techops-engineer-d6dc3c5a" } }, { "@type": "ListItem", "position": 3, "url": "https://fewerjobs.com/jobs/netboxlabs/senior-devops-engineer-cloud-delivery-bd5d5619", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior DevOps Engineer, Cloud Delivery", "description": "

Senior DevOps Engineer, Cloud Delivery at NetBox Labs - US East Coast Remote | Remote | UK Remote - Senior DevOps Engineer, Cloud Delivery US East Coast Remote | Remote | UK Remote ABOUT THE ROLE NetBox Labs is seeking a Senior DevOps Engineer to join our Cloud Delivery team. Cloud Delivery owns the infrastructure and platform that powers NetBox Cloud, our managed SaaS product. We run multi-tenant EKS clusters on AWS, operate the deployment and provisioning systems that serve thousands of customer instances, and own the reliability bar for the platform. This is a hands-on senior role: you'll lead technical work end to end, shape how the team operates, and raise the bar for the engineers around you. This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind. RESPONSIBILITIES - Own and evolve the AWS infrastructure underpinning NetBox Cloud: EKS clusters, VPC design, IAM, RDS, and supporting services. - Lead infrastructure projects from design through delivery, scoping work into clear milestones and distributing tasks across the team. - Work with Product teams to deliver successful customer launches reliably and at scale. - Drive improvements to deployment automation and CI/CD pipelines (GitHub Actions), with a focus on reliability, speed, AI enablement and developer self-service. - Identify and address technical debt before it becomes a reliability or security risk. - Set and own SLOs for the systems you're responsible for; reduce toil through automation. - Contribute to SOC 2 compliance, security controls, and IAM governance. - Mentor engineers through code review, pairing,

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "bd5d5619487a1b6bd605f43e4318040d" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/senior-devops-engineer-cloud-delivery-bd5d5619" } }, { "@type": "ListItem", "position": 4, "url": "https://fewerjobs.com/jobs/netboxlabs/community-engagement-manager-b5878437", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Community Engagement Manager", "description": "

Community Engagement Manager at NetBox Labs - US Remote | Remote - Community Engagement Manager US Remote | Remote ABOUT THE ROLE: We're hiring a community engagement manager to serve as a steward of the global NetBox ecosystem-sitting at the intersection of infrastructure expertise, systems thinking, and community growth. You'll act as the connective tissue between a broad community of practitioners, technology leaders, customers, and partners, and the NetBox Labs team. This role is not about being the primary technical voice, but about enabling the right voices-across engineering, product, and the community itself-to engage authentically and at scale. We're seeking someone who can design and operationalize how we listen to, support, and grow alongside this ecosystem. You'll identify opportunities to engage across the channels where our community is most active, surface meaningful trends and insights, and elevate the people and organizations shaping how NetBox is used in the real world. This role has outsized impact on how NetBox Labs shows up-strengthening a vibrant, interconnected ecosystem while building a durable, mutually valuable relationship between the community and the business. IN THIS ROLE YOU, WILL: - Cultivate, grow, and support NetBox's global community of practitioners, executives, contributors, and partners by identifying opportunities for NetBox Labs to engage daily across digital platforms including LinkedIn, Reddit, GitHub, Slack, Hacker News, industry Discords or other forums. - Proactively monitor community conversations for technical questions and trends and collaborate with internal resources to get them answering or escalate product insights internally. - Build and launch the NetBox Heroes advocate program from the ground up. Identify, onboard, and empower

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "b5878437d19deca7ba487f04b477b7b7" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/community-engagement-manager-b5878437" } }, { "@type": "ListItem", "position": 5, "url": "https://fewerjobs.com/jobs/netboxlabs/vice-president-engineering-b5082c63", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Vice President, Engineering", "description": "

Vice President, Engineering at NetBox Labs - US Remote | Remote - Vice President, Engineering US Remote | Remote WHY THIS ROLE, WHY NOW NetBox Labs is crossing a threshold: from a set of strong teams to a coordinated multi-team organization. We are evolving from a single product into a multi-product platform, operating across both SaaS and on-prem delivery models. We are standardizing shared foundations across teams while continuing to ship. Today, the CTO carries both strategic and operational responsibility. We are creating this VP of Engineering role to own day-to-day engineering execution - delivery, people development, and cross-team coordination - so the CTO can focus on strategy. The goal is to build a system that reliably turns strategy into shipped product. At the same time, the company is committing to a step-function shift toward AI-native engineering. This is not incremental optimization. It is a redefinition of how software is built. This is the company's top organizational priority, and it is already underway. You will not be starting from scratch. You will be joining a system mid-transformation and expected to accelerate it. WHAT YOU'LL OWN Scrappy execution You are comfortable making pragmatic progress without perfect structure, complete resourcing, or full alignment. You unblock teams by simplifying problems, making tradeoffs explicit, and moving work forward with the resources available. You create momentum in imperfect conditions, tightening the system over time rather than waiting for it to be designed upfront. The engineering organization You will lead three engineering directors and their teams. You are accountable for leadership quality, team performance, and output. Execution system

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "b5082c637b68d7a6dba4096f7914d35e" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 96 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/vice-president-engineering-b5082c63" } }, { "@type": "ListItem", "position": 6, "url": "https://fewerjobs.com/jobs/netboxlabs/account-executive-mid-atlantic-b119b672", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Account Executive, Mid-Atlantic", "description": "

Account Executive, Mid-Atlantic at NetBox Labs - US Remote | Remote | US East Coast Remote - Account Executive, Mid-Atlantic US Remote | Remote | US East Coast Remote NetBox Labs is seeking an Account Executive (AE) to play a pivotal role in the growth and expansion of our business. You will be tasked with proactive outbound prospecting and managing inbound leads. Given the technical nature of our product, a high technical aptitude is crucial to understand and articulate the value proposition effectively to potential clients. You will be responsible for the entire sales cycle, including the initial prospecting, qualification, technical discussions, pricing and contract negotiation, deal closure, expansion, and renewal. This role demands a combination of technical understanding, sales acumen, and relationship-building skills to drive significant impact and contribute to the company's success. In this role, you will: - Proactively build, qualify, and close a new logo sales pipeline, ensuring you meet or exceed quota and drive steady bookings growth. - Be responsible for outbound motions to create 30% of your pipeline - Strategically prospect into Network Engineering management & technical end users, understanding their unique challenges and requirements. - Build strong and effective relationships with prospects using a consultative sales approach, leading to increased trust and deal velocity. - Work on both the acquisition of net new customers and the revenue expansion of existing customer accounts. - Build and manage accurate forecast and opportunity progress reporting. - Partner with our Solutions Engineers to ensure technical alignment and convey NetBox Labs' value proposition and key differentiators. - Continually seek to improve your selling skills and iterate/improve

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "CONTRACTOR", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "b119b672571d80c766b4c34a5c165f14" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/account-executive-mid-atlantic-b119b672" } }, { "@type": "ListItem", "position": 7, "url": "https://fewerjobs.com/jobs/netboxlabs/deal-desk-and-pricing-lead-6ca5999e", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Deal Desk and Pricing Lead", "description": "

Deal Desk and Pricing Lead at NetBox Labs - US East Coast Remote | Remote - Deal Desk and Pricing Lead US East Coast Remote | Remote At NetBox Labs, we're building the future of network automation. Our products power the network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises. As we scale, enterprise deal structures and pricing complexity will increase. This role reports into our CFO and creates leverage by increasing deal velocity while protecting long-term unit economics and revenue integrity. WHAT YOU'LL DO RUN DEAL DESK & QUOTE-TO-CASH - Own the end-to-end deal desk process, creating clear approval frameworks, pricing guardrails, and commercial standards - Streamline approvals for quotes, discounting, and commercial terms via structured decision frameworks - Help coordinate cross-functional review requirements (Legal, Security, Product) for large strategic deals - Design creative pricing solutions to unblock large strategic deals - Partner with Sales Ops and Billing to ensure an efficient, accurate Quote-to-Cash process - Validate closed-won requirements and partner with Sales Ops to ensure clean handoffs into billing and revenue systems TACTICAL PRICING EXECUTION & COMMERCIAL ENABLEMENT - Own internal pricing infrastructure, including pricing calculators, entitlement logic, and discount frameworks - Maintain SKU architecture in HubSpot and billing systems, ensuring alignment between CRM, contracts, and invoicing - Partner with Product on public pricing artifacts, including pricing page strategy, documentation alignment, and future self-service purchasing - Partner with Legal on contract templates and order forms - Partner with Sales Ops to update internal pricing artifacts and enable Sales team - Partner with Sales Ops to lead evaluation

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "CONTRACTOR", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "6ca5999ed33263e1084bdb68229ebfd5" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/deal-desk-and-pricing-lead-6ca5999e" } }, { "@type": "ListItem", "position": 8, "url": "https://fewerjobs.com/jobs/netboxlabs/senior-customer-support-engineer-4e67ceb3", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Senior Customer Support Engineer", "description": "

Senior Customer Support Engineer at NetBox Labs - US, CST Remote | Remote | US, MST Remote - Senior Customer Support Engineer US, CST Remote | Remote | US, MST Remote ABOUT THE ROLE As a Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely on. You immerse yourself in their world, learn how they run their networks, and help them get real value from NetBox and our broader product suite. When something breaks, you own it. When customers are planning something complex, you are in the room. When they are not sure what is possible, you show them. This is a relationship role with deep technical requirements. You will work with network engineers on their hardest problems and on their business's strategic priorities. The best people in this role are trusted by their customers the way you trust a colleague who always knows what to do. You will report to the CSE Manager and work closely with Customer Success Managers, TechOps, Product, and Engineering. WHAT YOU WILL DO Be the technical anchor for your customers - Build deep familiarity with each customer's environment, goals, and constraints - Participate in architecture reviews, planning sessions, and Business Reviews alongside Customer Success Managers - Help customers translate their network management goals into NetBox workflows and adoption paths - Serve as the bridge between what customers need and what the product can do Own technical issues end-to-end - Diagnose, reproduce, and resolve issues across installation, configuration, integrations, plugins, and upgrades - Manage the full post-sale technical lifecycle: onboarding, version upgrades, and ongoing deployment health -

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "NetBox Labs", "value": "4e67ceb35f921af9465152dfdadb006b" }, "hiringOrganization": { "@type": "Organization", "name": "NetBox Labs" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "USA" }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 60 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/netboxlabs/senior-customer-support-engineer-4e67ceb3" } }, { "@type": "ListItem", "position": 9, "url": "https://fewerjobs.com/jobs/netboxlabs/accounting-manager-senior-accounting-manager-billing-and-revenue-4769e7c9", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Accounting Manager / Senior Accounting Manager, Billing & Revenue", "description": "

Accounting Manager / Senior Accounting Manager, Billing & Revenue at NetBox Labs - US West Coast | Remote - Accounting Manager / Senior Accounting Manager, Billing & Revenue US West Coast | Remote At NetBox Labs, we're building the future of network automation. Our products power the network and infrastructure management for thousands of organizations, from fast-growing startups to global Fortune 500 enterprises. As we scale through our next phase of growth, we're looking for a hands-on Accounting Manager to focus and own our billing-to-revenue cycle, from contract setup and invoicing through revenue recognition, AR collections, and sales tax. This is a high-ownership role ideal for someone with deep SaaS experience who takes pride in getting the numbers right, building scalable processes, and partnering with across the business. WHAT YOU'LL DO - Own end-to-end billing operations: review order forms/POs, validate inputs, and issue accurate invoices - Monitor accounts receivable and drive collections, partnering cross-functionally to resolve discrepancies and improve cash conversion - Manage revenue recognition (ASC 606), including maintaining schedules across subscription, cloud, on-premise, usage-based, and professional services contracts - Reconcile key revenue accounts: deferred revenue and unbilled AR, proactively identifying and resolving issues pre-close - Partner with Deal Desk, Sales, CS, and Legal to translate contract terms into accurate billing and revenue treatment - Maintain sales tax compliance: ensure correct invoice treatment and coordinate filings - Support month-end close: journal entries, accruals, and reconciliations tied to billing and revenue accounts - Contribute across the accounting function as needed (AP, payroll, GL, close) - we're a startup, so we pitch in where it matters most - Assist with audits,

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Senior Customer Support Engineer, EMEA at NetBox Labs - UK Remote | Remote - Senior Customer Support Engineer, EMEA UK Remote | Remote ABOUT THE ROLE As a Senior Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely on. You immerse yourself in their world, learn how they run their networks, and help them get real value from NetBox and our broader product suite. When something breaks, you own it. When customers are planning something complex, you are in the room. When they are not sure what is possible, you show them. This is a relationship role with deep technical requirements. You will work with network engineers on their hardest problems and on their business's strategic priorities. The best people in this role are trusted by their customers the way you trust a colleague who always knows what to do. You will report to the CSE Manager and work closely with Customer Success Managers, TechOps, Product, and Engineering. WHAT YOU WILL DO Be the technical anchor for your customers - Build deep familiarity with each customer's environment, goals, and constraints - Participate in architecture reviews, planning sessions, and Business Reviews alongside Customer Success Managers - Help customers translate their network management goals into NetBox workflows and adoption paths - Serve as the bridge between what customers need and what the product can do Own technical issues end-to-end - Diagnose, reproduce, and resolve issues across installation, configuration, integrations, plugins, and upgrades - Manage the full post-sale technical lifecycle: onboarding, version upgrades, and ongoing deployment health - Meet SLAs for

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Sales Development Representative at NetBox Labs - US, CST Remote | Remote | US, MST Remote - Sales Development Representative US, CST Remote | Remote | US, MST Remote NetBox Labs is looking for a Sales Development Representative with 1+ years of experience to play a key role in accelerating new logo revenue by driving first meetings and creating new selling opportunities for the Sales team. In this role you will: - Research and analyze prospects' pain points, use cases, roles, and business objectives - Apply your communication skills to explain the value proposition of NetBox Labs offerings and generate curiosity and interest from prospects - Identify and engage key personas within target accounts using a multi-channel approach (cold calls, email, LinkedIn, video, and other creative outbound tactics) - Build and execute outbound campaigns to drive net-new pipeline for the sales team - Personalize outreach based on research and insights into a prospect's business, role, and challenges - Develop messaging that resonates with technical and business buyers - Qualify prospects via inbound and outbound campaigns - Build revenue pipeline by setting first meetings with qualified users and senior decision-makers - Maintain accurate prospect data within HubSpot, our CRM - Work in a fast-paced environment with the initiative to make your team successful and exceed goals Requirements: - 1+ year experience as an SDR/BDR/Inside Sales in the enterprise or Open Source software space - Passion for technology and ability to break down complex and technical subjects - Superior listening, communication (verbal and written), and presentation skills - Strong time and project management skills, plus the ability to work

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