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            "description": "<p>Strategic Relationship Manager - Crypto at Mercury - New York, NY or San Francisco, CA - Strategic Relationship Manager - Crypto New York, NY or San Francisco, CA Crypto has grown up. The companies building in this space today are exchanges, stablecoin issuers, payments and infrastructure providers, custody platforms, and the funds that back them. They move real money, operate under intense regulatory scrutiny, and need a banking* partner that understands how they work. Many of them already run on Mercury. Crypto is a priority vertical for us, and we&#39;ve started building the foundation for how Mercury serves it. We&#39;re now looking for the person to own it outright: someone who will set the strategy for the vertical, act as the relationship manager for our highest-value crypto accounts, and build the playbooks that let this motion scale. You&#39;ll have real ownership, a clear mandate, and the chance to define how Mercury shows up for one of the most demanding and fastest-moving segments in fintech. If you know this space from the inside, this role was built for you. What you&#39;ll do Own the crypto vertical and the relationships that define it - Set the strategy for how Mercury serves crypto-native businesses, defining target segments, coverage models, and the standards for what great looks like across the vertical. You&#39;ll be the person leadership turns to for a point of view on where this market is going and how Mercury should respond. - Serve as the primary relationship owner for Mercury&#39;s highest-value crypto accounts, building trust with founders, finance leaders, and operators at exchanges, stablecoin and payments companies,</p>",
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            "description": "<p>Deputy Chief Information Security Officer - Bank at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within United States - Deputy Chief Information Security Officer - Bank San Francisco, CA, New York, NY, Portland, OR, or Remote within United States The role: You will be the operating second to the CISO and own the bank-entity scope of Mercury&#39;s 2LOD Information Security program. You&#39;ll be the person who keeps the program examiner-ready by default: coherent policy architecture, evidenced controls, a credible gap-remediation track record, and a tested incident response program with documented exercise history. This is not a research or strategy role. It is a build-and-defend role. You will sit across the table from OCC examiners, FFIEC IT audit teams, our Chief Risk Officer, and the board&#39;s risk committee, and you will be expected to answer for every line in our policies and every status in our control inventory. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC What you&#39;ll own: - Bank-entity 2LOD InfoSec program. Governance, policy, risk, and oversight scoped to the chartered bank. - Examiner posture. OCC, FFIEC, FDIC and FRB examiner inquiries; ownership of the examiner-ready narrative; coordination of the evidence. - FFIEC control remediation. Lead remediation of identified FFIEC IT control deficiencies to charter readiness ahead of the OCC pre-opening examination - Policy architecture. Carry the bank-scoped policy stack (Policy / Standard / Procedure), including ratification cycles, MRCC memos, and board approvals. - BC/DR. Partner with the Chief Risk Officer on bank continuity, resilience, and recovery, including tabletop exercises and full-scale drills. - Audit</p>",
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            "description": "<p>Senior Risk Strategist - Card Fraud at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States - Senior Risk Strategist - Card Fraud San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs&#39; and business owners&#39; financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a card strategist to bring deep domain expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space. Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform. As a Senior Risk Strategist focused on card fraud, you&#39;ll own and shape Mercury&#39;s card fraud and dispute strategies, combining data-driven analysis with strategic problem solving. You&#39;ll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: - Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains - Use data</p>",
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            "description": "<p>Senior Model Risk Manager - AI/ML at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States - Senior Model Risk Manager - AI/ML San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Mercury is building the financial stack - intuitive, powerful, and safe for entrepreneurs and businesses of all sizes. We have made a deliberate, company-wide bet on AI/ML. Across fraud detection, financial crime prevention, credit decisioning, and internal operations, machine learning and AI models are becoming core to how Mercury works, and that portfolio is growing fast. As AI transforms financial services, every institution is being forced to ask a hard question: what does model risk management (MRM) actually mean in this new era? ML has powered fraud detection and credit decisioning for years, but the scope and technology has changed dramatically. Generative models, autonomous agents, and real-time systems are creating risks that existing MRM frameworks were never designed to govern. No one has fully solved this yet. We want to hire the person who will. Ideal candidates may come from a traditional model validation background with deep hands-on experience testing modern AI/ML systems, or from model development, applied AI, or research as data scientists, with a strong understanding of how risks emerge in complex systems and how to rigorously challenge them as they scale into production. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As Senior Model Risk Manager - AI/ML, you will define what model governance looks like for AI/ML at Mercury. That means continuously</p>",
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            "description": "<p>Senior Privacy Program Manager at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States - Senior Privacy Program Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States In 1890, Samuel Warren and Louis Brandeis published an article called “The Right to Privacy” in the Harvard Law Review. They weren&#39;t responding to a court ruling or a piece of legislation. They were responding to the gossip pages. Boston&#39;s newspapers had started printing details of private social events (weddings, dinner parties, the comings and goings of wealthy families) because instantaneous photography and new printing technology had made it cheap and easy to do so. The law had nothing to say about it. There was no remedy. The information was true, it had been observed in semi-public settings, and publishing it was legal. Warren and Brandeis thought that was wrong. Not just impolite, legally wrong. They argued that individuals had a right that the law hadn&#39;t yet named: the right, as they put it, to be left alone. Technology had outrun the rules, and someone needed to write new ones. Nearly every privacy framework that exists today traces its intellectual lineage back to this article. Technology keeps outrunning the rules. We need to build frameworks that make trust possible. At Mercury, we know that earning customer trust starts with respecting their privacy. This role is responsible for making sure our privacy program is operational, credible, and embedded in how we build. You&#39;ll translate legal and regulatory requirements into systems, processes, and habits that actually work at the pace Mercury moves. And</p>",
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            "description": "<p>Senior Product Designer - Accounting Systems at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States - Senior Product Designer - Accounting Systems San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States In the early 1900s, Maria Montessori redesigned education by creating environments that guided learners toward independence. Instead of overwhelming people with instruction, she built structured systems that supported progress through clarity, momentum, and gradual mastery. At Mercury, we&#39;re exploring how intelligent systems can bring that same sense of structure and confidence to complex financial workflows. We&#39;re hiring a Senior Product Designer to help define and design a next-generation AI-powered experience within Mercury&#39;s accounting ecosystem. This is a foundational role focused on turning sophisticated automation and domain logic into experiences that feel intuitive, reliable, and empowering. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you&#39;ll do - Shape how AI-powered capabilities show up across complex financial workflows - Translate emerging technical capabilities into intuitive, human-centered experiences - Design systems that balance automation, transparency, and user control - Simplify technical and regulatory complexity into understandable workflows - Anticipate edge cases, failure states, and operational risks in high-stakes domains - Create scalable interaction patterns and escalation models for AI-assisted experiences - Prototype new interaction models and design detailed, high-quality product experiences - Partner closely with engineering, product, research, and data teams to ship thoughtful outcomes What we&#39;re looking for - 6+ years of experience leading complex, end-to-end product design initiatives - Thrive in ambiguity and enjoy shaping strategy</p>",
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            "description": "<p>Customer Support Specialist - EMEA at Mercury - Dublin, Ireland - Customer Support Specialist - EMEA Dublin, Ireland Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. Our Support team is expanding to match this growth, and we&#39;re continuing to grow our EMEA team to provide strong coverage for our clients across the working week. As part of this, we&#39;re looking to bring someone smart onto our Customer Support team to help us out. As a member of our Customer Support team, you&#39;ll make sure our users are charmed by warmth and competence when they have questions or needs that aren&#39;t being met by our product. You&#39;ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration. You&#39;ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn&#39;t always easy, but if you&#39;re good at your job, our users will never know it. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC Schedule Information: - Required: you will need to be excited to work at least one weekend day per 5 day shift! - Schedule options: - Sunday - Thursday - Tuesday - Saturday - Or, if your ideal working</p>",
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            "description": "<p>Video Lead - Stories at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within United States - Video Lead - Stories San Francisco, CA, New York, NY, Portland, OR, or Remote within United States In 1969, Joan Ganz Cooney and Lloyd Morrisett co-launched Sesame Street with a then-radical idea: educational content didn&#39;t have to be dry to be meaningful. Storytelling, visual craft, spirit, and warmth could all help shape how people learn. We&#39;re not making children&#39;s television at Mercury, but we do believe that the founders, builders, and entrepreneurs who turn to us for context deserve content that&#39;s truly useful, memorable, enjoyable - and just a little bit magical. To that end, Mercury&#39;s Stories team is looking for Video Lead to own and grow our YouTube presence. You&#39;d join a creative team that makes multimedia content - from a magazine to research reports, tutorials to audio stories - exploring many facets of what it takes to build enduring companies. In this role, you&#39;ll lead channel strategy for YouTube, overseeing video production and shaping channel-native programming across long-form video, Shorts, recurring series, and emerging formats. You&#39;ll combine strong editorial instincts with deep platform fluency to grow high-quality video programming without losing creative sharpness or brand integrity. If this sounds like you… - A deeply platform-native video strategist who understands what makes YouTube channels grow… - A strong creative operator who can move fluidly between big-picture programming strategy and frame-by-frame edit feedback… - Someone with strong creative taste who knows how to turn loose ideas into compelling content, including recurring formats, series, and more… - An enthusiastic collaborator who</p>",
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            "description": "<p>Strategic Finance - R&amp;D/G&amp;A at Mercury - San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States - Strategic Finance - R&amp;D/G&amp;A San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States “The most important figures that one needs for management are unknown or unknowable-but successful management must nevertheless take account of them.” - W. Edwards Deming That tension is at the heart of G&amp;A and R&amp;D finance. How do you measure the value of a great legal team before you need them? How do you quantify the compounding returns of an engineering platform investment? How do you build a financial plan around organizations whose most important outputs resist clean quantification? At Mercury, we&#39;re modernizing banking* for startups and ambitious companies-and doing it with a product and engineering organization that moves fast. As we scale, we need a finance partner who can go deep with our G&amp;A and R&amp;D teams: someone who understands how headcount plans become roadmaps, how infrastructure costs relate to product bets, and how to bring financial rigor to organizations that don&#39;t think in quarters. You&#39;ll be embedded with our Engineering, Product, Design, and G&amp;A leadership, helping them plan, allocate, and make decisions with confidence. What You&#39;ll Do: - Be the dedicated finance partner to R&amp;D and G&amp;A leadership. Own the financial relationship with our Engineering, Product, Design, HR, Legal, and Finance teams. Understand their priorities deeply enough to anticipate their questions before they ask them. - Own headcount and operating expense planning for your orgs. Build and maintain the bottoms-up models that drive our R&amp;D and G&amp;A cost bases-headcount</p>",
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