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Account Executive - Qx at MasterControl - Salt Lake City (Hybrid) - Account Executive - Qx Salt Lake City (Hybrid) Summary MasterControl is looking for a motivated Account Executive to join our Quality Excellence (Qx) team. This isn't a generic software sales role; you'll be selling solutions that help life sciences and regulated-industry companies improve quality. That means Document Control, CAPA, Training Management, Audit Management, and the rest of MasterControl's quality and manufacturing excellence suite. You'll be building real relationships with quality and regulatory leaders who have serious problems to solve and showing them exactly how MasterControl helps them solve those problems. RESPONSIBILITIES - Proactively identify and develop new business opportunities with prospective clients across regulated industries, including early-stage biotechs pursuing their first regulatory submission and established manufacturers seeking to modernize their quality management systems. - Cultivate and maintain strong, trust-based relationships with key decision-makers and stakeholders, including Quality Directors, VPs of Regulatory Affairs, QA Managers, and executive leadership. - Develop a thorough understanding of each client's quality processes, compliance challenges, and regulatory obligations, and clearly articulate how MasterControl's platform - including Document Control, CAPA, Training Management, Audit Management, and Change Control - addresses their specific needs and strengthens their overall quality posture. - Design and deliver tailored sales presentations and product demonstrations that speak directly to the client's regulatory environment. - Manage the full sales cycle - from proposal development and procurement navigation to contract negotiation and deal closure - while consistently meeting and exceeding revenue targets. - Maintain accurate and up-to-date records of all pipeline activity, sales engagements, and account

", "datePosted": "2026-06-01T16:37:29.000Z", "employmentType": "CONTRACTOR", "identifier": { "@type": "PropertyValue", "name": "MasterControl", "value": "1b928f338c4624dae68292343effbdab" }, "hiringOrganization": { "@type": "Organization", "name": "MasterControl" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressCountry": "US" } }, "directApply": false, "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "Bachelors", "url": "https://fewerjobs.com/jobs/mastercontrol/account-executive-qx-1b928f33" } }, { "@type": "ListItem", "position": 2, "url": "https://fewerjobs.com/jobs/mastercontrol/strategic-technical-account-manager-79cf6cb6", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Strategic Technical Account Manager", "description": "

Strategic Technical Account Manager at MasterControl - Remote - Strategic Technical Account Manager Remote About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com . SUMMARY The Strategic Technical Account Manager (TAM) is an advanced, post-sales technical advisor for MasterControl Success Premium customers. The role focuses on driving adoption, reducing risk, and delivering measurable value through proactive guidance and strong cross-functional collaboration. As the primary technical contact for assigned accounts, the Strategic TAM develops a deep understanding of each customer's environment-including deployment architecture, integrations, business and quality processes, stakeholders, and organisational structure-to reduce customer effort and maximise return on investment. RESPONSIBILITIES Customer Partnership & Strategic Advisory - Build and maintain consultative relationships with assigned Success Premium customers. - Develop deep understanding of customer environments, including architecture, workflows, stakeholders, and risks. - Translate customer context into tailored technical guidance that drives adoption and value. Proactive Value Delivery - Proactively recommend features, configurations, and best practices aligned to customer goals. - Identify and mitigate risks before they impact operations. - Guide adoption of new capabilities that deliver

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Customer Support Engineer at MasterControl - India (Remote) - Customer Support Engineer India (Remote) About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com . SUMMARY The Customer Support Engineer (CSE) provides in-depth application technical support to MasterControl customers. The CSE carries out troubleshooting and root cause analysis while resolving advanced technical issues for our customers. CSEs work with fellow team members, service consultants, sales operations, and other company resources to increase customer satisfaction and loyalty. CSEs act as the customer's first point of contact and are responsible for the identification of software defects as well as the reporting of such to development, while providing interim solutions when available and necessary. This position works with other internal resources to ensure that issues are resolved in a timely fashion. CSEs follow technical support industry-standard best practices, concepts, and procedures. A certain degree of creativity and latitude is required. Full product training will be part of the onboarding process for the successful candidate Must be willing to work USA (MST) hours of operation to connect with North

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Sales Development Representative at MasterControl - Salt Lake City - Sales Development Representative Salt Lake City Summary At MasterControl, our Sales Development Representatives are the spark that turn conversations into opportunities that move business forward. As an SDR, you'll partner closely with Sales and Marketing to generate, qualify, and nurture leads, guiding prospects in their first conversations and handing them off to a Regional Account Executive. This role is perfect for someone who loves connecting with people, thrives on goals, and enjoys digging into real customer challenges. You'll balance inbound demand with proactive outbound outreach, sharpen your sales skills, and open doors to your long-term growth at MasterControl. Responsibilities - Prospect, qualify, and educate inbound and outbound leads - Generate meetings and pipeline through disciplined multi-channel outreach - Research accounts, personas, and industries aligned to MasterControl - Engage with curiosity to uncover operational and business process challenges - Clearly communicate MasterControl's value to diverse audiences - Partner with Account Executives on territory and prospecting strategies - Qualify opportunities and provide clear, documented handoffs - Maintain accurate activity, discovery, and pipeline data in Salesforce - Consistently meet or exceed activity and opportunity creation goals - Share insights and best practices to elevate team performance - Build product, industry, and competitive knowledge in regulated markets - Operate with urgency, accountability, and strong attention to detail MUST HAVE SKILLS: - Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively - Strong written and verbal communication skills - Solid time management, prioritization, and execution skills - Professional

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