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            "description": "<p>Merchandising Operations Specialist at iHerb - United States of America - Irvine, California; United States of America - Perris, California - Merchandising Operations Specialist United States of America - Irvine, California; United States of America - Perris, California Job Summary: The Merchandising Operations Specialist supports execution of merchandising priorities by leading project coordination, maintaining and improving processes, maintaining data integrity, and driving cross-functional alignment. This role is responsible for ensuring timelines are met, processes are optimized, and merchandising initiatives are executed efficiently at scale Job Expectations: - Own project tracking for key merchandising initiatives, including building and maintaining timelines, monitoring progress, and ensuring accountability across stakeholders - Identify, develop, and implement process improvements to enhance operational efficiency and support scalable merchandising workflows - Coordinate cross-functional efforts with partners, including Marketing and IM&amp;P, to ensure alignment and timely execution of merchandising programs - Maintain and report on merchandising data to provide visibility into project status, priorities, and performance - Oversee accuracy and ongoing maintenance of Master Vendor Data - Data extraction from systems to support needs of team and cross functional partners - Track and manage supplier and brand information in alignment with merchandising priorities and initiatives - Lead execution of special projects, ensuring deliverables are completed on time and aligned with business needs - Coordinate merchandising team operations, including organizing meetings, managing communications, and supporting team events Knowledge, Skills and Abilities: Required: - Strong project coordination and organizational skills with the ability to manage multiple initiatives simultaneously - High attention to detail, particularly with data accuracy and process execution - High degree of accuracy and attention to detail - Excellent organization</p>",
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            "description": "<p>Growth Marketing Manager (N. America) at iHerb - United States of America - Irvine, California - Growth Marketing Manager (N. America) United States of America - Irvine, California Job Summary: We are looking for a Growth Marketing Manager, North America to lead paid acquisition and performance media growth across key North American markets. This role will be based in the United States and will focus on scaling efficient customer acquisition, improving ROAS, optimizing performance creative, and strengthening measurement across N. American markets. Owns the full-funnel paid media process, combining high-level strategy with hands-on execution-including campaign setup, ad trafficking, and daily optimization across Google Ads, Meta Ads Manager, etc. The ideal candidate is a hands-on performance marketer with deep expertise in paid media platforms, regional media ecosystems, creative testing, campaign optimization, and incrementality-based measurement. They should be highly analytical, comfortable managing large budgets, and experienced in adapting performance strategies across diverse markets. Job Expectations: - Manage paid media campaigns across global and region-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, and other relevant regional paid media platforms. - Optimize campaigns against business goals including new customer acquisition, revenue, ROAS, CAC, LTV, contribution margin, conversion rate, and payback period. - Develop budget allocation strategies across markets, channels, campaigns, audiences, and funnel stages based on performance, incrementality, and growth potential. - Lead performance creative testing across paid social, search, display, app, and regional media platforms. - Partner with creative teams to develop, test, and iterate performance assets, including static ads, short-form video, UGC-style creative, localized messaging, promotional creative, landing page concepts, and app install</p>",
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            "description": "<p>Director, Product Management - Global Customer Experience at iHerb - United States of America - Remote / Home Office - Director, Product Management - Global Customer Experience United States of America - Remote / Home Office Job Summary: The Director, Product Management - Global Customer Experience will lead the global digital customer experience across desktop web, mobile web, and native apps. This role will oversee product strategy, roadmap execution, experimentation, and cross-functional delivery for key commerce experiences including Product Detail Pages (PDPs) for new and returning users, User Generated Content (UGC), SEO / GEO / SEM product experiences, Product cards and merchandising surfaces, Product comparison capabilities, Cross-sell and upsell experiences. Job Expectations: Product Strategy &amp; Vision - Define and drive the global product vision, strategy, and roadmap for customer experience initiatives across desktop, mobile web, and native apps. - Build differentiated shopping experiences that improve product discovery, trust, engagement, conversion, and customer retention. - Develop customer-centric strategies tailored for both new and returning users throughout the shopping journey. - Identify emerging industry trends, AI-driven commerce opportunities, personalization capabilities, and competitive differentiators. Product Ownership Areas Product Detail Pages (PDPs) - Own end-to-end PDP experiences for: - New customer acquisition journeys - Returning customer engagement and conversion optimization - Optimize content hierarchy, merchandising, trust signals, personalization, and conversion levers. - Drive experimentation around pricing visibility, recommendations, bundling, subscriptions, and purchase confidence. User Generated Content (UGC) - Lead strategy for ratings, reviews, Q&amp;A, customer photos/videos, and community engagement experiences. - Improve trust, content quality, moderation frameworks, and conversion impact of UGC. - Partner with AI/ML teams to enhance content summarization, sentiment extraction, and</p>",
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            "description": "<p>Brand Partnerships Manager, Emerging Brands at iHerb - United States of America - Irvine, California - Brand Partnerships Manager, Emerging Brands United States of America - Irvine, California Job Summary: The Brand Partnerships Manager (Emerging &amp; Celebrity Brands) will play a key role in building and scaling iHerb&#39;s portfolio of emerging and celebrity-led brands, with a strong focus on successful brand launches. This role is responsible for identifying high-potential new and celebrity-backed brands, leading end-to-end launch strategies, and accelerating growth through impactful partnerships and go-to-market execution across iHerb&#39;s global platform. Job Expectations: - Identify, Evaluate, and Launch Emerging &amp; Celebrity Brands: Partner closely with Merchandising to source, assess, and onboard emerging and celebrity-led brands with high growth potential. Lead launch readiness planning, ensuring brands are positioned for successful debut on iHerb across key markets. - End-to-End Brand Launch Strategy: Own and execute comprehensive go-to-market strategies for new brand launches, including campaign planning and promotional roadmaps to drive early traction and sustained growth. - Campaign Development and Execution: Collaborate cross-functionally with Marketing, Creative, and Global Channel teams to develop and execute high-impact campaigns that amplify brand launches, drive awareness, and convert new customer - leveraging the unique storytelling of emerging and celebrity brands. - Partnership and Relationship Management: Serve as the primary Marketing point of contact for emerging and celebrity brand partners, managing relationships from onboarding through post-launch optimization. Ensure alignment on launch goals, performance KPIs, and long-term growth strategies. - Media, PR, and Launch Moments: Work closely with Communications to create compelling launch moments, including press coverage, influencer activations, and PR strategies that maximize visibility for</p>",
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            "description": "<p>Site Content Manager, Health &amp; Wellness at iHerb - United States of America - Irvine, California - Site Content Manager, Health &amp; Wellness United States of America - Irvine, California Job Summary: We are seeking a Site Content Manager, Health &amp; Wellness with deep knowledge of the health and wellness space, particularly supplements and nutrition, to lead the development of customer-centric content and product merchandising strategies across our ecommerce platform. This role sits at the intersection of content, commerce, and wellness expertise. This role owns how customers discover, understand, and shop for wellness on our site. You&#39;ll connect the dots between education and conversion-building bundles, shaping routines, and creating content that actually helps people decide what to buy. If you&#39;ve ever thought “these products should obviously be merchandised together” or “this page is missing how a real person would use this,” this role is for you. Job Expectations: Content-Driven Merchandising - Curate product assortments and bundles tailored to specific health goals, conditions, and daily routines (e.g., sleep, gut health, immunity, fitness recovery) - Identify complementary products and create cohesive “regimen-based” shopping experiences - Partner with merchandising and category teams to align content with inventory, promotions, and business priorities - Analyze performance of bundles and curated collections; iterate based on data and customer behavior Health Content Strategy &amp; Development - Lead the content development of health topic pages that educate and guide customers (e.g., vitamins for energy, stress support, women&#39;s health) - Collaborate with content, SEO, and medical/compliance teams to ensure accuracy, discoverability, and regulatory alignment - Translate complex nutritional concepts into clear, engaging, and actionable content for</p>",
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