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            "description": "<p>Engagement Lead at Glia - US-Remote - Engagement Lead US-Remote About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We&#39;re also certified as a Great Place to Work, with 98% employee satisfaction. Overview As an Engagement Lead at Glia, you will build relationships with Glia&#39;s largest prospective customers. You will advise these customers throughout the sales process as they explore how Glia can help with their transformation. Your expertise and advice will be key in building customer confidence that Glia will be their best partner. During implementation you will orchestrate the efforts of a project team composed of a diverse set of technical and project management-focused roles. You will keep the project team focused on delivering the strategic business results that the customer expects to gain through Glia. Responsibilities - Pitch Glia implementation approach to select customers during sales motion and be viewed as a subject matter expert - Provide strategic insights and advice to customer executives throughout implementation and tightly coordinate handoffs with Account Executives and Customer Success Managers - Understand customer business objectives and how their implementation requirements support those</p>",
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            "title": "AI Consultant, Mexico",
            "description": "<p>AI Consultant, Mexico at Glia - Mexico - AI Consultant, Mexico Mexico About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We&#39;re also certified as a Great Place to Work, with 98% employee satisfaction. About the Role: Glia is revolutionizing Customer Service through AI, and we&#39;re looking for AI evangelists to join our team. This role combines AI expertise with strategic consulting to help organizations successfully integrate and maximize their AI investments. This role offers the opportunity to shape the future of AI implementation across various industries while working with cutting-edge technologies and solving complex business challenges through AI innovation. As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia&#39;s clients. What You&#39;ll Do: - Drive customer adoption, usage, and renewal of Glia&#39;s AI features. - Empower and enable our customers to grow their knowledge and appreciation of AI through the development and execution of training initiatives for client teams. -</p>",
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            "title": "People Operations Specialist",
            "description": "<p>People Operations Specialist at Glia - Tallinn - People Operations Specialist Tallinn About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We&#39;re also certified as a Great Place to Work, with 98% employee satisfaction. The Role Glia is growing, and we are looking for a proactive and experienced People Operations Specialist to support our global employee experience. If you are a culture driver who thrives on building a global environment where people can do their best work, we want to meet you. As the People Operations Specialist, you will support and scale our global processes while providing an excellent employee experience and weaving Glia&#39;s core values throughout the employee lifecycle. What You&#39;ll Do - Global Lifecycle Management: Own the operational execution of key employee milestones, including onboarding, promotions, internal relocations, and offboarding on a global scale. - Immigration &amp; Mobility: Support our employees through the visa and immigration process, ensuring Glianeers can work where they are needed most with minimal friction. - EOR Management: Act as the primary point of contact for our Employer of Record (EOR) partners in Europe. - Global Onboarding:</p>",
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            "title": "People Systems Analyst",
            "description": "<p>People Systems Analyst at Glia - Mexico - People Systems Analyst Mexico About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We&#39;re also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are looking for a People Systems Analyst to join our People Operations team. In this role, you will be the primary support lead for system troubleshooting and day-to-day administration of our core HRIS, HiBob, with a focus on supporting our North American team. Working in close partnership with our People Systems Specialist, you will assist with system audits, configurations, and the ongoing improvement of our HR technology. Beyond core maintenance, you will be a key contributor to cross-functional projects, helping maintain high data integrity to support informed business decisions across the company. What You&#39;ll Do - System Support &amp; Maintenance: Provide daily technical support by managing the HRIS ticket queue and assisting North American users with routine system inquiries and troubleshooting - Design Support: Assist the People Systems Specialist in auditing current system configurations and documenting requirements for future scalability and improvements - Workflow Maintenance: Assist</p>",
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