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            "description": "<p>Retail Customer Service at Entain - Salisbury, England, United Kingdom - Retail Customer Service Salisbury, England, United Kingdom Company Description: Sports betting, gaming and interactive entertainment is changing, and we&#39;re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We&#39;re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it&#39;s your game. So let&#39;s win together. Job Description: As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes &amp; Coral betting shops no two days are the same and you&#39;ll have the chance to contribute to a team that wins together and does what&#39;s right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat custom. Salary is £13.00 per hour Are you ready to launch a winning career? What you will do Deliver outstanding customer service. Always urge safer gambling. Take bets on different sports and events. Process customer transactions including cash handling. Help demonstrate our products and betting terminals to customers. Handle customer complaints or concerns with empathy and problem-solving skills. Work towards defined targets. Maintain high shop standards. Open or close the shop. Work patterns Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and</p>",
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            "description": "<p>Director of Product at Entain - Hyderabad, Telangana, India - Director of Product Hyderabad, Telangana, India Company Description: Entain India is the engineering and delivery powerhouse for Entain, one of the world&#39;s leading global sports and gaming groups. Established in Hyderabad in 2001, we&#39;ve grown from a small tech hub into a dynamic force, delivering cutting-edge software solutions and support services that power billions of transactions for millions of users worldwide. Our focus on quality at scale drives us to create innovative technology that supports Entain&#39;s mission to lead the change in global sports and gaming sector. At Entain India, we make the impossible possible, together. Job Description: As our Director of Product, you will bring the strategy of our product portfolio to deliver Core Platform &amp; CRM products and services whilst achieving our team goals. You would develop a world class team of product leaders across our locations and be responsible for your platform pillar experience in the Entain group for all our markets and all our brands. In your role you are part of the Senior Product Leadership Team and will also work with Entain&#39;s Global Leadership, reporting to the CTO you will be part of the Platform Team. Are you ready to launch a winning career? What will you do: You will develop a compelling and inspiring Core Platform and CRM product vision that delights our upstream services and customers. You will be on top of data and insights about your products, always trying to find possible improvements to help us achieve Entain&#39;s broader goals. You will</p>",
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            "description": "<p>Retail Customer Service - Weekends &amp; Evenings at Entain - Dumfries, Scotland, United Kingdom - Retail Customer Service - Weekends &amp; Evenings Dumfries, Scotland, United Kingdom Company Description: Sports betting, gaming and interactive entertainment is changing, and we&#39;re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We&#39;re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it&#39;s your game. So let&#39;s win together. Job Description: Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes &amp; Coral betting shops no two days are the same and you&#39;ll have the chance to contribute to a team that wins together and does what&#39;s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom. Are you ready to launch a winning career? Salary is £13.00 per hour What you will do Deliver outstanding customer service. Always urging safer gambling. Take bets on a wide range of sports and events. Process customer transactions including cash handling. Help demonstrate our products &amp; betting terminals to customers. Handle customer complaints or concerns with empathy and problem-solving skills. Work towards defined targets and goals. Maintain</p>",
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            "description": "<p>Affiliate Executive at Entain - Rome, Latium, Italy - Affiliate Executive Rome, Latium, Italy Descrizione dell&#39;azienda: Siamo Entain. E cerchiamo te. Entra a far parte di un gruppo internazionale dove le persone vengono prima di tutto. In Entain Italia troverai un ambiente dinamico, inclusivo e stimolante - in cui potrai esprimere il tuo talento ogni giorno. Il ruolo: Affiliate Executive Sede: Roma / Modalità di lavoro: Ibrido Inquadramento: Tempo pieno range 25-35k ATTIVITA&#39;: Fornire un efficiente e professionale supporto agli Esercenti della rete di negozi e corner Eurobet in tutto il territorio italiano, esistenti e potenziali, e di supporto tecnico e applicativo; Gestione delle richieste di assistenza pervenute a mezzo messaggistica, mail o telefono e fornire il supporto richiesto, ed ove necessario inoltrare la richiesta al dipartimento di competenza; Effettuare training telefonico del terminale di gioco e dei prodotti offerti, e ove necessario presso i punti vendita, agli esercenti; Verifica e reperimento documentazione vincite in ottemperanza alla normativa antiriciclaggio vigente; Supporto a risorse senior nella gestione delle richieste di credito secondo le procedure interne inclusa l&#39;esecuzione di chiamate di recupero credito per garantire il rispetto delle politiche aziendali; Gestione anagrafica clienti; Gestione diretta delle richieste di credito secondo procedure interne; Training di attivazione nei punti vendita; Pubblicazione Editoria; Possibilità di eseguire adjustment su conti Esercente secondo procedure interne; Gestione e lavorazione dei ticket di segnalazione tramite piattaforme di ticketing dedicate, assicurando una corretta presa in carico e risoluzione delle richieste in conformità alle procedure interne. CARATTERISTICHE: Laureato o diplomato; Esperienza precedente in ruoli similari, o amministrativi o in call</p>",
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            "description": "<p>Category Specialist at Entain - London, England, United Kingdom - Category Specialist London, England, United Kingdom Company Description: Sports betting, gaming and interactive entertainment is changing, and we&#39;re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We&#39;re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it&#39;s your game. So let&#39;s win together. Job Description: Role Purpose Entain are looking for an experienced Procurement Category Specialist for Retail and Property, to join its growing global business. You&#39;ll be working across the major areas of Retail spend including Property, Retail Technology, Facilities Management, Utilities and shop services. The key purpose of this role is to optimise 3rd party spend on all Retail &amp; Property expenditure across Entain, and support in the creation of short/mid and long-term value optimisation strategies aligned to the objectives of the business. Key Responsibilities Engage Retail &amp; Property community to understand business strategies Support in the development of medium and long term Strategies, ensuring commercial tension across all areas of spend Using stakeholder and supplier networks, identify continuous improvement and step-change opportunities to product and service specifications Own and embody the team&#39;s values, including the promotion and embedding within the team Supporting financial reporting of cost improvement on a P&amp;L basis, interpreting CAPEX, OPEX, depreciation and cash flow Operate agile and effective commercial processes Identification of global synergies This will specifically include: Supporting the creation of global Retail &amp; Property</p>",
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            "description": "<p>Operational Senior Project Manager at Entain - London, England, United Kingdom - Operational Senior Project Manager London, England, United Kingdom Company Description: We are Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together. Our vision is to be the world number one in betting, gaming and interactive entertainment by bringing moments of excitement into people&#39;s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment. Job Description: The Operational Senior Project Manager will be an integral member of the UK&amp;I Programme Team, providing essential support to the Head of Projects &amp; Communications in delivering a portfolio of retail store and operational projects across the UK&amp;I division. Working closely with department heads, key business stakeholders and our central PMO function, they will ensure consistent governance, control, coordination, decision making and effective implementation of all projects within their remit. Projects will range in size and scope and will include new store openings, refits and refurbishments, store format changes, experiential in‑store initiatives, people-led change, operational efficiency and process improvement . Critically, as well as overseeing the overall project delivery, you will have line management responsibilities for another Project Manager, overseeing their project governance, end-to-end delivery, support, training and wellbeing. You will be responsible for ensuring effective implementation of all projects by working closely with our Retail Operations and Internal Communications</p>",
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            "description": "<p>Campaign Executive at Entain - Gibraltar, , Gibraltar - Campaign Executive Gibraltar, , Gibraltar Company Description: At Entain, we don&#39;t just keep up with the pace of entertainment, we set it. Home to over 30 iconic global brands, we&#39;re 29,000+ strong, united by a love of creating bold, boundary-pushing experiences. And when we win, we win together. Our ambition? To become the world&#39;s number one in betting, gaming, and interactive entertainment, delivering moments of pure excitement to millions, responsibly and sustainably. Job Description: Location: Gibraltar | On-site with collaborative global teams Key Feature: High-impact, multi-channel campaign ownership within a global brand environment Driven by continued growth and innovation across our brand portfolio, this opportunity has been created to strengthen campaign delivery and elevate customer engagement across multiple touchpoints. It&#39;s an exciting time to join and contribute to large-scale, integrated marketing activity as we continue to expand. The Campaign Executive will play a pivotal role in bringing campaigns to life across CRM, digital, retail and ATL channels. The Campaign Executive will collaborate with internal specialists and creative agencies to ensure fully integrated delivery, while maintaining a focus on timelines, quality and performance. The Campaign Executive will champion the customer journey, translating strategy into seamless, engaging communications. The Campaign Executive will also balance high-volume BAU activity with major campaign launches, ensuring creative excellence at every stage. The Campaign Executive will: Deliver integrated campaigns across CRM, on-site, retail and digital channels Manage creative briefs and oversee asset production with internal and external agencies Coordinate cross-functional teams to ensure seamless execution of campaigns</p>",
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            "description": "<p>Platform Support Analyst at Entain - Calgary, Alberta, Canada - Platform Support Analyst Calgary, Alberta, Canada Company Description: This role is for Angstrom Sports, a proprietary sports pricing and product provider, building intricate, simulation driven pricing and risk systems to support the success of key sports brands across the Entain group. Founded in 2018 and having established itself as a pioneer in player-level, play-by-play simulations and forecasting, Angstrom was acquired by Entain in 2023. Today, we operate as a semi-autonomous division, responsible for delivering the group&#39;s most advanced pricing and risk capabilities with a focus on the US market. We&#39;re committed to building the next generation of sports betting products - sports-first, recreationally-focused, and designed to make betting more engaging, more intelligent, and more fun. We&#39;re proud to be a high-performing, low-ego team where brilliant people work and people work to become brilliant. While we&#39;re ambitious and delivery-driven, we take real pride in how we operate and the health of our independent culture, underpinned by trust and mutual respect. Job Description: We are seeking a Platform Support Analyst to help support, maintain, and improve our core platform and its associated products. This role acts as the primary point of contact for platform‑related support queries and incidents, playing a vital part in ensuring the stability, performance, and availability of our services. The platform operates within a fully cloud‑based AWS environment, providing exposure to modern, scalable technologies. You will work closely with engineering, product teams, and third‑party providers to monitor system health, investigate issues, support deployments and integrations, and ensure incidents are</p>",
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            "description": "<p>Consumer Insight Manager - Sport at Entain - London, England, United Kingdom - Consumer Insight Manager - Sport London, England, United Kingdom Company Description: At Entain, we&#39;re changing the game in sports betting and interactive entertainment - and we&#39;re doing it with people-first thinking, bold ideas, and smart innovation that power our fantastic portfolio of Brands, including Ladbrokes, Coral, Gala, Foxy and Party. As part of that, our Consumer and Market Insight (CMI) team is helping to reinvent how we understand and serve our customers and drive meaningful consumer acquisition and retention. Job Description: As Consumer Insight Manager for Sport, you&#39;ll play a pivotal role in understanding gambling, our brands and propositions, and the behaviours of sports bettors in the context of the wider consumer ecosystem across UK&amp;I. You&#39;ll be part of a growing, high-performing CMI team - comprising Consumer, Brand and Market functions - that values curiosity, collaboration, and commercial impact. You&#39;ll lead a diverse range of research and insight projects, working closely with and influencing senior stakeholders at Entain within commercial, marketing and product teams across both digital and retail. You will synthesise actionable insight from multiple sources and make consumer-centric recommendations that give us competitive advantage. You&#39;ll set high performance standards for yourself and your peers, ensuring we are always improving how we work and what we deliver. This is a fantastic opportunity to make a mark in a new, highly regarded CMI team. You have the opportunity to play a leading role in the development of a winning Sportsbook strategy, through exceptional consumer understanding. Key Responsibilities: Turn insight into</p>",
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            "description": "<p>Customer Protection Analyst with Greek and English at Entain - Sofia, Sofia-Capital, Bulgaria - Customer Protection Analyst with Greek and English Sofia, Sofia-Capital, Bulgaria Company Description: Sports betting, gaming and interactive entertainment is changing, and we&#39;re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We&#39;re pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it&#39;s your game. So let&#39;s win together. Job Description: Our Customer Protection International team within Customer Services conducts detailed investigations of International customer activity to detect potential vulnerable gamblers and works in close collaboration with our AML team, amongst others. These investigations are conducted to ensure that the customer can legitimately support their levels of play and are protected from gambling harm. You will perform proactive Responsible Gambling (RG) reviews followed by inbound or outbound contact with relevant customers, by telephone or other electronic means, to address potential Safer Gambling or Affordability concerns. You&#39;ll handle sensitive customer information and work with potentially vulnerable customers in a calm, professional and empathetic manner. Main responsibilities: Contact customers to address any potential Safer Gambling or Affordability concerns. Perform RG reviews. Deliver outstanding customer service while encouraging the use of Safer Gambling tools. Seek Source of Funds clarifications/evidence. Use judgement and analysis to evaluate the customer responses and apply any appropriate controls to mitigate the risk promptly. Ensure all necessary actions are taken e.g. loss limits, deposit limits, account closure and maintain a documented audit trail of</p>",
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