{ "slug": "electroneek", "canonical_name": "ElectroNeek", "website": "https://electroneek.com", "ats": "smartrecruiters", "top_startup": true, "top_startup_sources": [ "yc" ], "total_active_jobs": 2, "verified_benefits": { "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "source_url": null, "source_label": null, "verified_count": 0, "last_verified": null }, "awards": null, "jobs": [ { "id": "ab202f0a2220e6607bac9279cd65b474", "title": "Head of Customer Support CIS", "employer_name": "ElectroNeek", "employer_slug": "electroneek", "location_text": "Remote | Moskva, , Russian Federation", "country": "unknown", "employment_type": "unknown", "remote_status": "remote", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": 0, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "UNSPECIFIED", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": true, "equity_included_source": null, "equity_type": [ "options" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": false, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [ "yc" ], "posted_at": "2026-06-10T03:52:15.000Z", "apply_url": "https://jobs.smartrecruiters.com/ElectroNeek/743999777720970-head-of-customer-support-cis", "apply_url_verified": false, "ats": "smartrecruiters", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Head of Customer Support CIS Remote | Moskva, , Russian Federation Company Description: ElectroNeek is a rapidly-scaling SaaS company in the Robotic Process Automation space. Having graduated from Y Combinator in the winter 2020 batch, we've grown incredibly quickly to 200+ clients, and 50+ globally distributed employees. Founded by pioneers in the RPA space, with deep experience in the domain, we're backed by market-leading investors, including 645 Ventures and SOMA Capital. We're anticipating continued and dramatic growth through 2021, as we are enabling unfettered access to the benefits of intelligent hyper automation, without the typical enterprise-level costs and headcount. We were recently named G2's momentum leader in the RPA space for 2021, and our team has garnered a host of accolades; in just one short year we've made our way up the charts to become a top-ranked intelligent-automation solution in the US, as ranked by both G2 and Capterra/Gartner. Job Description: Responsibilities: Grow and manage the regional customer support team (support engineers and solutions engineers) Team development (recruiting new team members) Manage the performance and support the career development of the team Monitor the application of support workflows in ZenDesk and help the team keep it in a good shape Customer escalations management Customers feedback processing and analysis Manage the interdepartmental interaction process (mainly with R&D, CSM and sales teams) Monitor and control the regional customer support team KPI Document and keep up-to-date the support workflows Control the implementation of the approved changes in ZenDesk and Jira. Weekly and monthly", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 51, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "llm_signals_at": null, "llm_extraction_run_id": null, "llm_extraction_extracted_at": null, "llm_extraction_field_sources": {}, "seniority": "director_plus", "seniority_source": null, "years_experience_min": 8, "years_experience_max": null, "role_function": "customer_success", "role_function_source": null, "company_stage": null, "company_stage_source": null, "employer_industry": null, "employer_industry_source": null, "employer_size": "51-200", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [], "parental_leave_source_label": null, "k401_match_source_label": null, "k401_contribution_source_label": null, "apply_url_checked_at": null, "apply_url_verification_status": "not_reachable_or_not_checked", "apply_url_verification_label": "Not checked or not reachable at last crawl", "field_source_signals": { "remote_status": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "equity_included": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "seniority": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "role_function": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null } } }, { "id": "519ce44e64fa185adf539daeb4c208d3", "title": "Software Developer", "employer_name": "ElectroNeek", "employer_slug": "electroneek", "location_text": "Remote | London, England, United Kingdom", "country": "GB", "employment_type": "full_time", "remote_status": "remote", "remote_status_source": null, "remote_status_enriched_at": null, "days_in_office": 0, "timezone_overlap_hours": 3, "salary_min": null, "salary_max": null, "salary_min_source": null, "salary_max_source": null, "salary_currency": "USD", "salary_type": "unknown", "salary_type_source": null, "salary_type_enriched_at": null, "salary_period": null, "base_salary_min": null, "base_salary_max": null, "salary_disclosed": false, "equity_included": false, "equity_included_source": null, "equity_type": [ "none" ], "k401_match": null, "match_401k_pct": null, "match_401k_pct_source": null, "k401_match_source_url": null, "k401_match_source_fields": [], "k401_contribution_source_url": null, "k401_contribution_source_fields": [], "profit_sharing": false, "bonus_offered": true, "mental_health_support": null, "childcare_subsidy": null, "fertility_family_building_benefits": null, "adoption_assistance_offered": null, "surrogacy_assistance_offered": null, "learning_budget_offered": null, "relocation_assistance": null, "top_startup_sources": [ "yc" ], "posted_at": "2026-06-10T03:52:15.000Z", "apply_url": "https://jobs.smartrecruiters.com/ElectroNeek/743999776969066-software-developer", "apply_url_verified": false, "ats": "smartrecruiters", "url_last_checked_alive": null, "removed_at": null, "description_excerpt": "Software Developer Remote | London, England, United Kingdom Company Description: Job Description: The Business Development Representative will provide key sales support and lead market development for IFS. The candidate will be knowledgeable in IFS Applications as they relate to targeted prospects and customer needs. They will be able to exhibit the knowledge and confidence needed to establish IFS as a potential prospect or current customer's primary Business Solution Supplier. · Lead development of all new prospects within assigned territory. · Establish and maintain contact (mainly phone contact) with early-stage prospects until the prospect is handed over to the Territory Manager. · Work through 'Gatekeepers' gaining access to the relevant person/s in the prospective organization · First responder to all new prospect leads generated by Marketing. · Develop and enhance relationship with prospects throughout the lead development process. · High level of communication, mostly via outbound calling, to engage prospects in order to further qualify as a valid sales opportunity. · Conversion of prospect leads to pipeline. · Keep accurate electronic records of calls and contacts and update prospect status within contact management application. · Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify. · Maintain relationship with target group of accounts. · Regular contact with each sales rep to review target accounts and make necessary adjustments · Ability to execute on micro campaigns within assigned territory in order to drive additional demand. · Communicate internally the status of all pending and warm leads", "parental_leave_weeks": null, "non_birth_parent_leave_weeks": null, "parental_leave_weeks_source": null, "non_birth_parent_leave_weeks_source": null, "parental_leave_source_url": null, "pto_days": null, "unlimited_pto": false, "sabbatical_eligible": false, "family_friendly_score": 51, "benefit_verified": false, "benefit_last_verified": null, "hire_states_allowed": [], "state_eligibility_source": null, "state_eligibility_enriched_at": null, "llm_quality_pass_at": null, "llm_signals_at": null, "llm_extraction_run_id": null, "llm_extraction_extracted_at": null, "llm_extraction_field_sources": {}, "seniority": "mid", "seniority_source": null, "years_experience_min": 3, "years_experience_max": 7, "role_function": "engineering", "role_function_source": null, "company_stage": null, "company_stage_source": null, "employer_industry": null, "employer_industry_source": null, "employer_size": "51-200", "quality_score": 45, "travel_pct": null, "requires_shift": null, "shift_type": "unknown", "shift_type_source": null, "weekend_work": "unknown", "weekend_work_source": null, "relocation_assistance_source": null, "contractor_w2": "unknown", "required_timezone": null, "fertility_family_building_benefits_source": null, "mental_health_support_source": null, "adoption_assistance_offered_source": null, "childcare_subsidy_source": null, "learning_budget_offered_source": null, "surrogacy_assistance_offered_source": null, "cover_letter_required": null, "cover_letter_required_source": null, "assessment_required": null, "assessment_required_source": null, "application_deadline": null, "application_deadline_source": null, "visa_sponsorship": false, "us_citizenship_required": false, "security_clearance": "none", "education_required": "none", "roll_up_count": null, "roll_up_total_locations": null, "explanations": [], "parental_leave_source_label": null, "k401_match_source_label": null, "k401_contribution_source_label": null, "apply_url_checked_at": null, "apply_url_verification_status": "not_reachable_or_not_checked", "apply_url_verification_label": "Not checked or not reachable at last crawl", "field_source_signals": { "remote_status": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "equity_included": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "seniority": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null }, "role_function": { "tier": "inferred", "verified": false, "label": "Inferred - source not recorded", "source_label": "source not recorded", "href": null, "source_values": [], "checked_at": null } } } ], "json_ld": [ { "@context": "https://schema.org", "@type": "Organization", "name": "ElectroNeek", "url": "https://electroneek.com", "sameAs": [] }, { "@context": "https://schema.org", "@type": "ItemList", "name": "ElectroNeek open jobs", "itemListElement": [ { "@type": "ListItem", "position": 1, "url": "https://fewerjobs.com/jobs/electroneek/head-of-customer-support-cis-ab202f0a", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Head of Customer Support CIS", "description": "

Head of Customer Support CIS at ElectroNeek - Remote | Moskva, , Russian Federation - Head of Customer Support CIS Remote | Moskva, , Russian Federation Company Description: ElectroNeek is a rapidly-scaling SaaS company in the Robotic Process Automation space. Having graduated from Y Combinator in the winter 2020 batch, we've grown incredibly quickly to 200+ clients, and 50+ globally distributed employees. Founded by pioneers in the RPA space, with deep experience in the domain, we're backed by market-leading investors, including 645 Ventures and SOMA Capital. We're anticipating continued and dramatic growth through 2021, as we are enabling unfettered access to the benefits of intelligent hyper automation, without the typical enterprise-level costs and headcount. We were recently named G2's momentum leader in the RPA space for 2021, and our team has garnered a host of accolades; in just one short year we've made our way up the charts to become a top-ranked intelligent-automation solution in the US, as ranked by both G2 and Capterra/Gartner. Job Description: Responsibilities: Grow and manage the regional customer support team (support engineers and solutions engineers) Team development (recruiting new team members) Manage the performance and support the career development of the team Monitor the application of support workflows in ZenDesk and help the team keep it in a good shape Customer escalations management Customers feedback processing and analysis Manage the interdepartmental interaction process (mainly with R&D, CSM and sales teams) Monitor and control the regional customer support team KPI Document and keep up-to-date the support workflows Control the implementation of the approved changes in ZenDesk and Jira. Weekly and monthly

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "OTHER", "identifier": { "@type": "PropertyValue", "name": "ElectroNeek", "value": "ab202f0a2220e6607bac9279cd65b474" }, "hiringOrganization": { "@type": "Organization", "name": "ElectroNeek" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "UNKNOWN" }, "directApply": false, "incentiveCompensation": "Equity (Options)", "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 96 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/electroneek/head-of-customer-support-cis-ab202f0a" } }, { "@type": "ListItem", "position": 2, "url": "https://fewerjobs.com/jobs/electroneek/software-developer-519ce44e", "item": { "@context": "https://schema.org", "@type": "JobPosting", "title": "Software Developer", "description": "

Software Developer at ElectroNeek - Remote | London, England, United Kingdom - Software Developer Remote | London, England, United Kingdom Company Description: Job Description: The Business Development Representative will provide key sales support and lead market development for IFS. The candidate will be knowledgeable in IFS Applications as they relate to targeted prospects and customer needs. They will be able to exhibit the knowledge and confidence needed to establish IFS as a potential prospect or current customer's primary Business Solution Supplier. · Lead development of all new prospects within assigned territory. · Establish and maintain contact (mainly phone contact) with early-stage prospects until the prospect is handed over to the Territory Manager. · Work through 'Gatekeepers' gaining access to the relevant person/s in the prospective organization · First responder to all new prospect leads generated by Marketing. · Develop and enhance relationship with prospects throughout the lead development process. · High level of communication, mostly via outbound calling, to engage prospects in order to further qualify as a valid sales opportunity. · Conversion of prospect leads to pipeline. · Keep accurate electronic records of calls and contacts and update prospect status within contact management application. · Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify. · Maintain relationship with target group of accounts. · Regular contact with each sales rep to review target accounts and make necessary adjustments · Ability to execute on micro campaigns within assigned territory in order to drive additional demand. · Communicate internally the status of all pending and warm leads

", "datePosted": "2026-06-10T03:52:15.000Z", "employmentType": "FULL_TIME", "identifier": { "@type": "PropertyValue", "name": "ElectroNeek", "value": "519ce44e64fa185adf539daeb4c208d3" }, "hiringOrganization": { "@type": "Organization", "name": "ElectroNeek" }, "jobLocationType": "TELECOMMUTE", "applicantLocationRequirements": { "@type": "Country", "name": "United Kingdom" }, "directApply": false, "incentiveCompensation": "Bonus", "experienceRequirements": { "@type": "OccupationalExperienceRequirements", "monthsOfExperience": 36 }, "educationRequirements": "no requirements", "url": "https://fewerjobs.com/jobs/electroneek/software-developer-519ce44e" } } ] } ] }