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            "description": "<p>Product Marketing Manager at Curri - United States | Remote - Product Marketing Manager United States | Remote Product Marketing Manager About the role: Curri is looking for its first Product Marketing Manager - someone who closes the gap between what the company builds and what the market understands. You&#39;re joining as Curri builds a $500M software business inside a 1,200+ customer marketplace backed by a real, operating nationwide delivery network. The category narrative, product taxonomy, and messaging architecture are wide open. You&#39;ll define them. What you will do: - Support Curri&#39;s paid acquisition across channels (e.g. Meta and Google Ads): build the accounts, run creative and audience testing, manage bids and budget, and drive CAC down while qualified pipeline goes up. - Build the PLG motion inside the marketplace. Turn 1,200+ distributor customers and 10,000+ monthly active users into software trials, demos, and product-qualified leads. - Build the outbound and ABM machinery: list builds, enrichment, scoring, and routing for sales, wired back into paid audiences and lifecycle. - Support the organic motion: SEO, industry landing pages, and content that ranks and converts, plus referral and network-effect loops so paid isn&#39;t carrying the whole funnel. - Build AI-powered workflows for creative, copy, enrichment, and reporting so you operate with the leverage of a full growth team. What you need to have: - You&#39;ve personally built and scaled Meta and Google Ads from the account up, and you can read a CAC and ROAS report and know what to change next. - A pipeline-first instinct. You measure sourced ARR and CAC. -</p>",
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            "description": "<p>Strategy and Operations Manager, Market Growth (Charlotte, NC) at Curri - Charlotte, NC | OnSite - Strategy and Operations Manager, Market Growth (Charlotte, NC) Charlotte, NC | OnSite THE ROLE: As a Market Growth Manager, you will own the strategy and execution of growing Curri&#39;s market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri&#39;s internal teams. Given the cross-functional nature of this role, you will report to the Director of Strategy &amp; Planning and frequently work with senior leadership. What you will do: - Own the growth and expansion of a key market, launching initial customers and onboarding drivers - Prospect, outreach, visit, and get customers to complete their first delivery with Curri - Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions - Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri&#39;s product and capabilities - Research the competitive landscape and distribution trends in the</p>",
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            "description": "<p>Enterprise Sales Director, Software at Curri - Remote - United States | Remote - Enterprise Sales Director, Software Remote - United States | Remote The role: You&#39;ll be Curri&#39;s founding dedicated software seller - the person who opens up an entirely new revenue line by expanding our SaaS footprint inside Enterprise accounts. Until now, the team has focused on routes and deliveries; you&#39;ll go deeper into our ICP with a platform that lets customers manage both 1st and 3rd party fleet, powered by some of the newest analytics and AI tools in logistics. This is a chance to shape the role from the ground up alongside top sales talent and GTM leaders, and unlock the next major growth lever at Curri. What you will do: - Source, lead, and close software opportunities within Curri&#39;s Enterprise account base, owning each deal end-to-end. - Hit or exceed software revenue targets and build a repeatable motion the rest of the org can scale behind you. - Partner closely with Enterprise Executive Directors (EXDs) to identify, prioritize, and unlock software expansion inside their accounts. - Collaborate with Implementation and Product to make sure what you sell actually lands - informing roadmap with what you hear in the field. - Be a thought leader in logistics software: bring point-of-view to customer conversations, internal strategy sessions, and the broader market. - Build and maintain detailed account plans, accurate pipeline, and forecasts you can defend. - Get demo-certified quickly and represent the product with the credibility of an operator, not a generalist. What you need to have: - 3+ years of</p>",
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            "description": "<p>Enterprise Sales Director, Aerospace at Curri - Ventura, CA | OnSite - Enterprise Sales Director, Aerospace Ventura, CA | OnSite THE ROLE: We&#39;re looking for an Enterprise Sales Director to lead the growth and retention of Curri&#39;s largest aerospace and aviation enterprise accounts. This role owns strategic, consultative relationships across the full customer lifecycle - from targeted prospecting and industry engagement to executive partnerships and long-term account expansion. This is a senior, high-impact role focused on pairing deep aerospace industry expertise with enterprise execution to accelerate Curri&#39;s penetration across national aerospace organizations What you will do: - Build and deepen consultative relationships with enterprise aerospace and aviation accounts at the C-suite, VP, and regional levels. - Serve as the strategic expert on assigned accounts, developing a deep understanding of customer operations, programs, and logistics needs. - Partner closely with Sales, Account Management, Operations, Engineering, and Marketing to drive aligned execution and account growth. - Identify and position Curri&#39;s service offerings to create measurable value for each enterprise customer. - Develop and execute national account expansion strategies across programs, sites, and regions. - Prospect and source new enterprise accounts within aerospace and aviation verticals. - Attend and represent Curri at select industry trade shows and events. - Develop expertise in aerospace and aviation supply chains, including OEMs, MROs, and Tier 1 /Tier 2 suppliers. - Navigate complex stakeholder environments across Supply Chain, Procurement, Engineering, Quality, Compliance, and Program Management. - Position Curri as a trusted logistics partner for time-critical, high-value, and compliance-sensitive deliveries requiring strict documentation and chain-of-custody. What you need to have:</p>",
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            "description": "<p>Field and Event Marketer at Curri - Ventura, CA | OnSite - Field and Event Marketer Ventura, CA | OnSite Field and Events Marketing Manager About the role: Curri is seeking a Field and Events Marketing Manager to build and own the company&#39;s field, events, and Account-Based Marketing function from end to end. In this role, you will design and execute a comprehensive strategy that drives qualified pipeline, accelerates the sales cycle, and strengthens Curri&#39;s brand presence across target accounts and key geographic markets. You will serve as the critical link between the central marketing team and the Outside Sales organization, ensuring field teams have the localized programs, tools, and support they need to win in their markets. What you will do: - Own end-to-end planning, execution, and measurement of all B2B field events, trade shows, proprietary events, and regional webinars, including managing tradeshow materials and swag from Curri&#39;s Ventura headquarters. - Partner with Enterprise and Outside Sales teams to build targeted ABM programs that generate qualified leads and drive pipeline velocity within key territories and target accounts, including owning partner co-marketing initiatives. - Manage the Field and Events Marketing budget, tracking all expenses and ensuring activities are executed within defined financial parameters for optimal ROI. - Develop and localize marketing collateral, presentations, and follow-up campaigns for the Field Sales team to use before, during, and after events. - Define, track, and report on KPIs for all field activities, including pipeline sourced, influenced revenue, and cost-per-lead, consistently using those insights to optimize programs. - E-Commerce Platform Management - Track our swag inventory</p>",
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            "description": "<p>Enterprise Sales Director, Oil &amp; Gas/Energy at Curri - Ventura, CA | OnSite - Enterprise Sales Director, Oil &amp; Gas/Energy Ventura, CA | OnSite The role: We&#39;re looking for an Enterprise Sales Director (ESD) to lead growth and retention across Curri&#39;s largest oil &amp; gas and energy enterprise accounts. This role owns strategic, consultative relationships at the corporate, regional, and field levels, and is responsible for expanding Curri&#39;s footprint across the full customer lifecycle - from targeted prospecting and industry engagement to executive partnerships and long-term account growth. This is not transactional sales. You&#39;ll operate as a trusted advisor in safety-critical, uptime-driven environments where logistics reliability directly impacts production continuity, worker safety, and operating cost. As a vertical-focused ESD, you&#39;ll pair deep oil &amp; gas industry knowledge with enterprise execution to accelerate Curri&#39;s growth with national and multi-regional energy customers. What you will do: - Build and deepen consultative relationships with enterprise energy accounts at the C-suite, VP, regional, and field levels. - Serve as the strategic expert on assigned accounts, developing a deep understanding of customer operations, buying processes, and logistics pain points. - Partner closely with Sales, Account Management, Operations, Product, and Marketing to drive aligned execution and site-by-site, regional, and national expansion. - Prospect and source new enterprise accounts within oil &amp; gas, energy, and heavy industrial verticals. - Create and execute national account growth strategies tied to uptime, safety, and cost reduction outcomes. - Position Curri as a reliable logistics partner for time-critical, high-value, or safety-sensitive deliveries to remote or distributed job sites. - Identify and recommend the most relevant</p>",
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            "description": "<p>Senior Software Engineer at Curri - Remote - United States | Remote - Senior Software Engineer Remote - United States | Remote About the role: Curri is seeking a Senior Software Engineer to join the Technology team as a Product Engineer with real ownership over outcomes. Curri runs last-mile logistics for national retailers and industrial suppliers across the US, and our engineering bar is moving up: we need engineers who pick up a problem, scope it themselves, talk to the stakeholder living it, and ship without waiting for a perfect spec. In this role, you will work in weekly shipping loops across the full stack, use AI tooling as a daily force multiplier, and leave measurable evidence of your impact in every system you touch. What you will do: - Own engineering problems end-to-end: talk to the stakeholder, scope the solution, ship to production, measure results, and iterate without waiting for a fully-formed ticket. - Ship multiple surfaces per quarter in weekly loops, with a clean answer to &quot;what shipped this week and what did it tell us?&quot; every cycle. - Build across the full stack as the problem demands, including backend services in TypeScript, Node, Postgres, NATS, and Redis alongside customer-facing or internal UI in React and React Native. - Use AI tooling fluently every day, including Claude Code in plan and edit modes, Cursor, and Claude for design and code review, and take full ownership of everything you ship with it. - Make architectural decisions that scale, leave systems better than you found them, and partner with Platform and Infrastructure to</p>",
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            "description": "<p>Outside Sales Representative (Jacksonville, FL) at Curri - Jacksonville, FL | Remote - Outside Sales Representative (Jacksonville, FL) Jacksonville, FL | Remote The role: Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, Curri might just be for you! We&#39;re looking for a highly motivated Outside Sales Representative to join our team. As a key member of our growth team, you&#39;ll spend 100% of your time visiting target and existing branches to identify partnership opportunities and increase deliveries on the Curri platform. This is a role that has the potential to shape the future of an already booming business. We are looking for bar raisers who want to own a market and be the person responsible for the market&#39;s success. What you will do: - Be on the road 4-days per week to develop relationships with target locations in your assigned geo. - Serve as the first in-person contact for prospective Curri customers across a range of industries -- from small businesses to some of the largest organizations in the world. - Work in close partnership with Sales, Marketing, and Operations to deliver a world-class customer experience for prospective customers. - Execute a market-based motion where you will strategically work high-value accounts that may have minimal or no experience using Curri. - Develop a strong</p>",
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            "description": "<p>Outside Sales Representative (Raleigh, NC) at Curri - Raleigh, NC - Outside Sales Representative (Raleigh, NC) Raleigh, NC The role: Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, Curri might just be for you! We&#39;re looking for a highly motivated Outside Sales Representative to join our team. As a key member of our growth team, you&#39;ll spend 100% of your time visiting target and existing branches to identify partnership opportunities and increase deliveries on the Curri platform. This is a role that has the potential to shape the future of an already booming business. We are looking for bar raisers who want to own a market and be the person responsible for the market&#39;s success. What you will do: - Be on the road 4-days per week to develop relationships with target locations in your assigned geo. - Serve as the first in-person contact for prospective Curri customers across a range of industries -- from small businesses to some of the largest organizations in the world. - Work in close partnership with Sales, Marketing, and Operations to deliver a world-class customer experience for prospective customers. - Execute a market-based motion where you will strategically work high-value accounts that may have minimal or no experience using Curri. - Develop a strong knowledge of</p>",
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            "description": "<p>Field Sales Enablement and Training Manager at Curri - Remote - United States | Remote - Field Sales Enablement and Training Manager Remote - United States | Remote THE ROLE Curri&#39;s OSR team is growing fast - from 20 reps to 40+ in the next twelve months - and we need someone who can make that growth land. Not just hire people and hand them a deck, but build the programs, ride the routes, and put in the reps alongside our team that turn new hires into producers. This role sits at the center of one of the most important operational builds we have in front of us: a repeatable, scalable OSR training engine that keeps our selling motion tight as the team doubles in size. You&#39;ll work directly with the Director of Field Sales and our leaders to refine, super charge, and deliver the training experience that gets new OSRs to full capacity faster - and keeps tenured reps getting better. This is a builder role. You&#39;ll be in the field, on the calls, and in the sessions. If you&#39;ve done this before and you&#39;re ready to own the execution, this is your job. WHAT YOU WILL DO - Build and run the OSR onboarding and ramp program - from Day 1 through the first 90 days in market - so every new hire has a clear path to productivity. - Develop field training content and routines: pitch frameworks, objection handling, daily activity standards, visit prep, and product knowledge - materials reps actually use in the field. - Ride alongside new hires and developing reps</p>",
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            "description": "<p>Strategy and Operations Manager, Market Growth (New York, NY) at Curri - New York, NY - Strategy and Operations Manager, Market Growth (New York, NY) New York, NY THE ROLE: As a Market Growth Manager, you will own the strategy and execution of growing Curri&#39;s market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri&#39;s internal teams. Given the cross-functional nature of this role, you will report to the Director of Strategy &amp; Planning and frequently work with senior leadership. What you will do: - Own the growth and expansion of a key market, launching initial customers and onboarding drivers - Prospect, outreach, visit, and get customers to complete their first delivery with Curri - Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions - Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri&#39;s product and capabilities - Research the competitive landscape and distribution trends in the</p>",
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            "description": "<p>Outside Sales Representative (New Orleans, LA) at Curri - New Orleans | Remote - Outside Sales Representative (New Orleans, LA) New Orleans | Remote The role: Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, Curri might just be for you! We&#39;re looking for a highly motivated Outside Sales Representative to join our team. As a key member of our growth team, you&#39;ll spend 100% of your time visiting target and existing branches to identify partnership opportunities and increase deliveries on the Curri platform. This is a role that has the potential to shape the future of an already booming business. We are looking for bar raisers who want to own a market and be the person responsible for the market&#39;s success. What you will do: - Be on the road 4-days per week to develop relationships with target locations in your assigned geo. - Serve as the first in-person contact for prospective Curri customers across a range of industries -- from small businesses to some of the largest organizations in the world. - Work in close partnership with Sales, Marketing, and Operations to deliver a world-class customer experience for prospective customers. - Execute a market-based motion where you will strategically work high-value accounts that may have minimal or no experience using Curri. - Develop a</p>",
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            "description": "<p>Assistant General Counsel at Curri - Remote - United States | Remote - Assistant General Counsel Remote - United States | Remote About the role: Curri is seeking an Assistant General Counsel to serve as the second attorney on the legal team and the CLO&#39;s primary working partner across every legal domain the company touches. This is not a narrow specialty role: it is a true generalist seat with real ownership across commercial, compliance, employment, regulatory, and strategic matters from day one. You will build AI-enabled legal workflows, draft and negotiate agreements, develop compliance programs, and show up as a working partner to every function in the business. This position reports directly to the Chief Legal Officer. The ideal candidate is a practical, business-oriented lawyer with an affinity for AI tooling and strong legal ops development capabilities, who is comfortable with data-oriented strategic decision-making and operating in a fast-paced, evolving startup environment. Collaborating with business partners to implement practical programs and solutions that add value to Curri&#39;s business will be essential to the role&#39;s success. What you will do: - Act as a true legal generalist for the business, covering commercial agreements, compliance programs, employment matters, regulatory questions, and strategic projects without staying in a narrow lane. - Manage Curri&#39;s commercial contracting processes, including contract templates, playbooks, and workflows, and managing Curri&#39;s contract database through a CLM solution. - Build AI-enabled legal workflows that replace manual processes and multiply your output across contracting, research, compliance tracking, and intake, bringing a builder&#39;s mindset to how the legal function operates. - Draft, review, and negotiate</p>",
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            "title": "Enterprise Sales Director, Medical and Healthcare",
            "description": "<p>Enterprise Sales Director, Medical and Healthcare at Curri - Ventura, CA | Remote - Enterprise Sales Director, Medical and Healthcare Ventura, CA | Remote The role: Healthcare logistics is broken in ways that directly impact patient care - delayed implants, stockouts at the OR, manual workarounds for time-sensitive deliveries. You&#39;ll own Curri&#39;s push into the medical vertical, building strategic partnerships with health systems, medical distributors, manufacturers, and healthcare service providers who can&#39;t afford for logistics to fail. This is a builder&#39;s role: you&#39;ll take a proven enterprise sales motion and bring it into one of the most complex, risk-averse, and high-stakes industries we serve - and you&#39;ll own the strategy, the relationships, and the revenue that comes with it. What you will do: - Establish a go to market plan that outlines the best verticals for Curri to start in, how to break into the market, and what gaps exist to effectively bring Curri&#39;s technology and delivery network to those verticals. - Build and deepen consultative relationships with enterprise medical accounts at the C-suite, VP, and regional levels. - Build and own a portfolio of strategic healthcare accounts end-to-end: prospecting, executive engagement, multi-stakeholder navigation, pilot design, and long-term expansion. - Navigate complex buying environments spanning Supply Chain, Procurement, Clinical Operations, Pharmacy, Biomed, Finance, and Value Analysis committees - knowing who matters, what they care about, and how decisions actually get made. - Develop and execute national account expansion strategies, partnering with Marketing, Engineering, and Operations to bring the right Curri capabilities to each customer. - Position Curri as the trusted logistics partner for time-sensitive,</p>",
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            "description": "<p>Customer Service Operations Representative (Ventura) at Curri - Ventura, CA | OnSite - Customer Service Operations Representative (Ventura) Ventura, CA | OnSite THE ROLE: Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company&#39;s growth and shape its operational strategies. WHAT YOU WILL DO: - Facilitate deliveries from booking to successful drop-off and everything in between - Provide best-in-class support for our customers and drivers via chat and phone - Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly - Provide operational feedback and identify pain points for the team to optimize logistics WHAT YOU WILL NEED TO HAVE: - Fun personality, positive attitude, eagerness to learn - Strong critical thinking and problem solving acumen - Excellent written and verbal communication skills - Top-notch customer service skills - Proficient in G-Suite (Google Docs, Google Sheets) WHAT&#39;S IN IT FOR YOU: - You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work. - There is no work/life-there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don&#39;t expect you to</p>",
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            "description": "<p>Strategy &amp; Operations Manager, Driver Engagement at Curri - Remote - United States | Remote - Strategy &amp; Operations Manager, Driver Engagement Remote - United States | Remote ABOUT THE ROLE: Curri is seeking a Strategy &amp; Operations Manager, Driver Engagement to champion our nationwide driver network by designing and executing strategies that significantly improve driver satisfaction, engagement, and retention. In this role, you will serve as the dedicated advocate for all driver partners-gig workers, owner-operators, and professional fleets-ensuring their needs are understood, elevated, and addressed across Curri. You will shape the foundational systems, programs, and cross-functional alignment that define what world-class driver engagement looks like at Curri. What you will do: - Build scalable systems for ongoing driver feedback (surveys, NPS, roundtables, interviews). - Analyze quantitative and qualitative driver data to identify key pain points, opportunities, and priorities. - Lead pilot experiments (0 → 1) with clear hypotheses, metrics, and evaluation criteria; scale successful initiatives across the marketplace. - Partner with Ops, Product, and Support to influence and drive company-wide improvements to the driver experience. - Consistently report to leadership on driver engagement trends, risks, and opportunities. What you need to have: - Data-driven and analytically strong, with ability to autonomously pull and organize data using SQL and Google Sheets. - Strong strategic thinking and communication skills; able to distill qualitative and quantitative data into insights for stakeholders at all levels. - Demonstrated executional excellence with a track record of translating strategy into measurable, scalable pilots and experiments. - Entrepreneurial mindset-comfortable with ambiguity, resourceful in creating solutions, and relentless in driving progress. Bonus points for:</p>",
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            "description": "<p>Outside Sales Representative at Curri - Remote - United States | Remote - Outside Sales Representative Remote - United States | Remote The role: Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, Curri might just be for you! We&#39;re looking for a highly motivated Outside Sales Representative to join our team. As a key member of our growth team, you&#39;ll spend 100% of your time visiting target and existing branches to identify partnership opportunities and increase deliveries on the Curri platform. This is a role that has the potential to shape the future of an already booming business. We are looking for bar raisers who want to own a market and be the person responsible for the market&#39;s success. What you will do: - Be on the road 4-days per week to develop relationships with target locations in your assigned geo. - Serve as the first in-person contact for prospective Curri customers across a range of industries -- from small businesses to some of the largest organizations in the world. - Work in close partnership with Sales, Marketing, and Operations to deliver a world-class customer experience for prospective customers. - Execute a market-based motion where you will strategically work high-value accounts that may have minimal or no experience using Curri. - Develop a strong</p>",
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            "description": "<p>GTM Engineer at Curri - Remote - United States | Remote - GTM Engineer Remote - United States | Remote GTM ENGINEER THE ROLE: Curri&#39;s GTM team runs fast - and it&#39;s about to run faster. As our GTM Engineer, you&#39;ll own the full revenue technology stack beyond Salesforce: every integration, automation, and AI-powered workflow connecting our sales and marketing tools to the way our GTM team works day to day. This is a greenfield build. There&#39;s no legacy playbook to inherit, no process debt to untangle - just a high-growth company that&#39;s fully committed to AI and a team of early adopters ready to use what you build. If you&#39;ve been waiting for a role where you can prove that AI-native operations can outperform traditional headcount- and software-heavy approaches, this is it. What you will do: - Own, manage, and optimize Curri&#39;s GTM revenue technology stack - including HubSpot, Seamless, LinkedIn Sales Navigator, and Natterbox - along with their integrations into Salesforce, and serve as backup Salesforce developer and administrator. - Design, build, and deploy AI-powered workflows and automations using Claude/LLM agents and workflow platforms (n8n, Make, Zapier) to eliminate manual processes and scale GTM output across Sales, Marketing, and Revenue Operations. - Partner with GTM leaders to gather requirements, document solutions, and drive projects from discovery through build, testing, and enablement - ensuring every solution actually gets used. - Serve as the internal AI champion for the Revenue Operations team - identifying high-impact automation opportunities, upleveling teammates&#39; AI fluency, and spreading knowledge across the GTM organization. - Solve internal customer</p>",
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            "description": "<p>Director, Customer Experience at Curri - Ventura, CA | OnSite - Director, Customer Experience Ventura, CA | OnSite Director, Customer Experience About the role: Curri is seeking a Director, Customer Experience to own and transform the company&#39;s customer and driver support function from end to end. Support is Curri&#39;s most direct touchpoint with every customer and driver we serve, and right now it needs a dedicated leader with a real mandate to build, not just manage. In this role, you will inherit a fragmented support org and turn it into a scalable, agentic-first function that raises quality across every channel while reducing cost-to-serve, reporting directly to the COO who is personally invested in AI-first operations. What you will do: - Own end-to-end support for customers and drivers across account support, live delivery support (phone and chat), and driver support. - Build and ship agentic CX in production, including triage, resolution routing, escalation handling, and systematic rebalancing of BPO, AI, and human support. - Set and hold a high quality bar across all channels, informed by the real expectations of customers and drivers, and build the infrastructure to track and act on it continuously. - Own the driver payment experience end-to-end: payment terms, invoice disputes, payout escalations, 1099 compliance, and Stripe gap resolution. - Stay closer to the front line than anyone else on the leadership team by consistently listening to calls and reading chats. - Partner with Product, Engineering, and Growth to build the CX roadmap, including agentic infrastructure, automation, and systems that raise quality and reduce cost-to-serve. - Lead headcount</p>",
            "datePosted": "2026-06-10T03:52:15.000Z",
            "employmentType": "OTHER",
            "identifier": {
              "@type": "PropertyValue",
              "name": "Curri",
              "value": "07737efa056d5292fe8844c5ede4a079"
            },
            "hiringOrganization": {
              "@type": "Organization",
              "name": "Curri"
            },
            "jobLocation": {
              "@type": "Place",
              "address": {
                "@type": "PostalAddress",
                "addressCountry": "US",
                "addressLocality": "Ventura"
              }
            },
            "directApply": false,
            "experienceRequirements": {
              "@type": "OccupationalExperienceRequirements",
              "monthsOfExperience": 96
            },
            "educationRequirements": "no requirements",
            "url": "https://fewerjobs.com/jobs/curri/director-customer-experience-07737efa"
          }
        }
      ]
    }
  ]
}