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            "title": "AI/ML Engineer",
            "description": "<p>AI/ML Engineer at Chime - San Francisco, CA, USA - AI/ML Engineer San Francisco, CA, USA About the role Chime&#39;s AI/ML Trust &amp; Safety team is building models, insights, and decisioning systems that help protect millions of members while enabling safe, reliable financial progress. We are looking for an AI/ML Engineer who is growing strong technical depth in machine learning, experimentation, and analytical problem solving, with an interest in applying those skills to trust, safety, and risk challenges across Chime. You&#39;ll contribute to end-to-end model development, analysis, and production-facing decision systems with guidance from senior team members. Your work will help improve how Chime detects risk, understands member behavior, evaluates tradeoffs, and scales trustworthy member experiences. This role is a strong opportunity to build deeper expertise in applied ML, risk systems, experimentation, generative AI, sequence models, and cross-functional product impact in a high-scale environment. The base salary offered for this role and level of experience will begin at$125,000.00 and up to $173,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Contribute to the design and implementation of training pipeline components for AI/ML models that support Chime&#39;s risk decisioning systems. - Develop, test, and iterate on model features within clear requirements and with support from senior team members. - Support offline model evaluation and contribute to online experiment analysis to understand performance, tradeoffs, and member impact. - Write modular, testable, and maintainable</p>",
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            "description": "<p>Director, Growth Marketing (TV &amp; Offline Media) at Chime - San Francisco, CA, USA - Director, Growth Marketing (TV &amp; Offline Media) San Francisco, CA, USA About the Role Chime is on a mission to help millions of everyday people achieve financial progress. To accelerate efficient and measurable growth, we&#39;re evolving TV &amp; Offline from a pure channel execution function into a media investment and planning engine that sits at the center of our growth model. We&#39;re seeking a strategic, data-driven Director to define, lead, and execute Chime&#39;s TV and Offline marketing strategy and to own cross-channel media strategy and investment planning across Brand and Growth. This role is the single-threaded owner for how we translate MMM, incrementality, and business goals into budget allocation and media mix decisions across TV, audio, direct mail, and adjacent channels in partnership with channel leads, Analytics, and Finance. You will lead a high-performing team (including our TV/Audio lead and a dedicated Offline Planner), oversee agency and measurement partners, and collaborate with senior leaders across Brand, Growth, Product Marketing, Analytics, Finance, and MarTech to deliver scalable, measurable business impact and a durable, full-funnel media system. The base salary offered for this role and level of experience will begin at $196,000.00 and up to $270,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Set the long-term vision and roadmap for TV &amp; Offline as a core growth driver, defining the role of</p>",
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            "description": "<p>Senior Manager, Global Workforce Management at Chime - Remote, USA - Senior Manager, Global Workforce Management Remote, USA About the role We&#39;re hiring for a Senior Manager, Global Workforce Management to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen. As our Senior Manager, Global Workforce Management, you&#39;ll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You&#39;ll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation. The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents. - Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals. - Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth. - Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes. -</p>",
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            "description": "<p>Senior Security Engineer at Chime - New York, NY, USA; San Francisco, CA, USA - Senior Security Engineer New York, NY, USA; San Francisco, CA, USA About the role We are looking for a versatile Security Software Engineer to join our team and operate across product security, application security, infrastructure security, enterprise security, and security/compliance automation. This is a hands-on, high-impact role for someone who enjoys working across the stack-from code and cloud infrastructure to security workflows and compliance systems. You&#39;ll help secure our products and platforms while also improving how we scale security through AI, automation, integrations, and continuous monitoring. This role sits at the intersection of engineering, security, and risk/compliance-requiring both technical depth and the ability to translate ambiguous requirements into practical, reliable solutions. The base salary offered for this role and level of experience will begin at $130,000 and go up to $250,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Participate in projects that reduce security risks and attack surface within our infrastructure and corporate applications - Perform security reviews across mobile, backend, cloud, and API systems - Conduct penetration testing and threat modeling - Embed security into the SDLC - Build automation, tooling, and guardrails - Streamline vulnerability detection and remediation workflows - Partner with engineering, product, and compliance teams To thrive in this role, you have - 2-6+ years in security or software engineering - Strong coding skills (Python, Go,</p>",
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            "description": "<p>Senior Partner Manager at Chime - Remote, USA - Senior Partner Manager Remote, USA About the role We are hiring a Senior Partner Manager to help strengthen and scale partner-delivered operations across our global support ecosystem on the Partner Strategy and Operations team. As our Senior Partner Manager, you will own performance governance for assigned BPO partners, helping ensure partners deliver consistent, high-quality, efficient member experiences. You will use data to diagnose performance trends, identify root causes, and drive clear action plans with internal teams and external partner leaders. You will play a hands-on role in partner governance, business reviews, escalation management, and operational initiatives that improve frontline execution and member outcomes. The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own performance governance for assigned Partner/BPO operations, including SLAs, quality, productivity, staffing adherence, operational efficiency, and member experience outcomes. - Lead daily, weekly, and monthly partner performance reviews with clear metrics, action plans, owners, timelines, and expected business impact. - Translate operational performance trends into root-cause insights, risk assessments, and data-backed recommendations. - Drive accountability with external partners by identifying performance gaps, aligning on corrective actions, and ensuring sustained follow-through. - Lead complex, cross-functional initiatives that improve member and service experience, from problem definition and stakeholder alignment through execution, change management,</p>",
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            "title": "Program Manager, Dispute Experience",
            "description": "<p>Program Manager, Dispute Experience at Chime - Remote, USA - Program Manager, Dispute Experience Remote, USA About the role As a Program Manager in Member Experience, you will play a key role in driving compliance and operational excellence within Chime&#39;s dispute operations. This position focuses on maintaining adherence to key regulations such as Regulation E, Regulation Z, and UDAAP while improving the end-to-end dispute experience for members and agents. You will lead cross functional projects that strengthen controls, close compliance gaps, and enhance operational efficiency to ensure that Chime&#39;s dispute processes remain consistent, transparent, and aligned with regulatory standards. This role is ideal for someone who can combine deep disputes and compliance expertise with strong program management and documentation skills to deliver measurable outcomes. The base salary offered for this role and level of experience will begin at $116,000.00 and $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own and improve process documentation (e.g., member journey maps, knowledge base library, standard operating procedures), acting as a subject matter expert of the dispute resolution process and experience. - Review and respond to internal and external audit requests, including sponsor bank and control testing reviews, ensuring all findings are analyzed, addressed, and remediated within established timelines. - Support dispute-related inquiries, analyzing themes, providing responses for internal and bank-partner reviews, and summarizing key trends and recommendations to improve member and agent experiences. -</p>",
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            "description": "<p>Senior Program Manager, AI Enablement at Chime - Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA - Senior Program Manager, AI Enablement Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA About the Role The Applied AI team&#39;s job is to make AI a trusted co-pilot for every Chimer - so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work. This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: - Own cross-functional AI enablement programs end-to-end (e.g., AI Champions network, onboarding and activation programs): design, operating cadence, stakeholder activation, and fluency outcomes - Go deep on workflow problems before proposing solutions - spend time understanding what&#39;s actually slowing teams down, then design programs and tools that address the root cause - Partner directly with teams to build AI-enabled solutions - not just roll them out, but get hands-on in the design and build alongside</p>",
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            "description": "<p>Insights Analyst, Dispute Experience at Chime - Remote, USA - Insights Analyst, Dispute Experience Remote, USA About the role As an Insights Analyst supporting Chime&#39;s Trust &amp; Safety Pillar at OMX, you will play a criticalx role in strengthening the integrity of our platform by delivering deep analytical insights across Dispute Operations, Fraud Operations, Product Management, Engineering, and Risk. Your work will directly influence how Chime protects members, drives operational efficiency and resilience, reduces losses, and prevents abuse. In this highly visible role, you will partner closely with Fraud Ops, Disputes Ops, Risk, Product, and Engineering teams to diagnose emerging risks, quantify operational impacts, and develop recommendations that improve decision accuracy, automation effectiveness, and operational performance. You will bring strong analytical rigor, exceptional communication skills, and the ability to translate complex data signals into clear, actionable insights for senior leaders. This role requires a strategic thinker who can proactively identify gaps, drive analytical frameworks, and ensure cross-functional alignment in a rapidly evolving Trust &amp; Safety environment. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Analytics &amp; Root-Cause Identification - Translate complex data signals into root-cause narratives and actionable operational or product recommendations. - Define success metrics, KPIs, monitoring frameworks, and develop predictive analytics mechanisms for Disputes and Fraud Ops. - Build enhanced</p>",
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            "title": "Engineering Manager, Mobile Client Foundation",
            "description": "<p>Engineering Manager, Mobile Client Foundation at Chime - San Francisco, CA, USA - Engineering Manager, Mobile Client Foundation San Francisco, CA, USA About the role We are hiring an Engineering Manager for our Client Foundation team. This team owns the shared app platform, release and distribution infrastructure, internal frameworks, and developer tooling that power Chime&#39;s mobile and web experiences. This role is critical as we invest in AI-driven development. You will help build foundations that increase frontend velocity across the company. You will manage a small, high-impact team across five platform domains. You will partner closely with the team&#39;s tech lead to set direction, and stay close to the work. You will also help shape how our client architecture evolves, including how web and mobile platforms come closer together over time. The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Lead, hire, and develop a high-performing engineering team - Enable AI-driven and agentic development workflows across frontend engineering - Define and drive the vision for frontend platform, and developer tooling - Partner closely with Product, Design, and Engineering teams - Improve developer and agent experience, build times, and engineering velocity - Guide architecture and ensure high standards for quality and performance - Build strong relationships with product teams and partner teams such as Design Systems To</p>",
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            "description": "<p>Sr. Associate, Corporate Finance at Chime - San Francisco, CA, USA - Sr. Associate, Corporate Finance San Francisco, CA, USA About the role We&#39;re seeking a Senior Associate to support the Corporate Finance function at Chime! In this role, you&#39;ll play a key part in shaping our business and financial strategy while driving high-impact initiatives across the company. Your responsibilities will include supporting the monthly close process, the annual operating plan, and forecasting the balance sheet and cash flow statement, along with performing detailed reporting and analysis. You&#39;ll work closely with the Accounting and Capital Markets teams to enhance the accuracy of key balance sheet and cash flow forecasting items. A strong understanding of financial statements and their interdependencies is essential for providing insightful analyses that drive accountability and financial predictability. Furthermore, you&#39;ll support the Systems/Data team to optimize Pigment, our new planning platform, by developing executive-level dashboards and enhancing the efficiency of existing forecast models. We&#39;re looking for an analytical and collaborative team player who can break down complex financial problems into actionable insights while maintaining a strategic perspective. The base salary offered for this role and level of experience will begin at $116,000 and up to $160,000.. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Support the monthly close process, monthly forecast, and annual operating plan - Support balance sheet and cash flow management, including analysis, forecasting, planning, and scenario modeling</p>",
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            "title": "Mobile Software Engineer, Lending",
            "description": "<p>Mobile Software Engineer, Lending at Chime - San Francisco, CA, USA - Mobile Software Engineer, Lending San Francisco, CA, USA About the role The Chime mobile team is chartered with crafting the primary interface between the company and our users. In particular, this team will be creating tight and user friendly interactions around the core banking experience as well as iterating on innovative features that help our users work towards better financial health. The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Design, develop, test, release, and scale new and existing consumer product features and mobile architecture - Work closely with our product team to launch new features - Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team - Collaborate effectively with other technology teams and architects to solve complex problems spanning their respective areas - Work in a team as well as independently to deliver on aggressive schedules and goals To thrive in this role, you have - A strong empathy for the users of the products you create. - A minimum of 3 years experience in React.js or mobile development (Bonus: React Native). - Experience with React Native, some native iOS and Android - Experience leading execution of complex projects involving multiple engineers - Experience building</p>",
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            "title": "Program Manager, Performance Effectiveness",
            "description": "<p>Program Manager, Performance Effectiveness at Chime - Remote, USA - Program Manager, Performance Effectiveness Remote, USA About the role We are hiring for a Program Manager, Performance Effectiveness to help scale and evolve how we measure, improve, and operationalize performance across our Member Experience organization. As our Program Manager, you will partner closely with cross-functional stakeholders, BPO partners, and senior leaders to build frameworks, generate actionable insights, and drive continuous improvement initiatives that directly impact both frontline teams and member experience. This is a high-visibility role with the opportunity to influence operational strategy at scale through data, tooling, and performance optimization. The base salary offered for this role and level of experience will begin at $105,000 and up to $145,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Build and operationalize scalable performance effectiveness frameworks across BPO teams - Partner with BPO vendors and internal stakeholders to identify trends, drive accountability, and improve operational outcomes - Leverage multiple data sources - including manual audits, speech analytics, and operational reporting - to deliver actionable insights - Develop and maintain performance scorecards, dashboards, and business review materials for leadership stakeholders - Identify opportunities for continuous improvement across processes, tooling, and member experience workflows - Collaborate cross-functionally with operations, analytics, member experience, and business teams to align on performance strategy and execution - Help drive adoption and effectiveness of performance monitoring tools and evaluation</p>",
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            "title": "Engineering Manager, Spending, Savings, & Investing",
            "description": "<p>Engineering Manager, Spending, Savings, &amp; Investing at Chime - San Francisco, CA, USA - Engineering Manager, Spending, Savings, &amp; Investing San Francisco, CA, USA About the role Chime is looking for an engineering leader to help manage and guide one of the Spending, Saving &amp; Investing technology teams. Chime&#39;s Spending, Saving &amp; Investing org is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health. The base salary offered for this role and level of experience will begin at $199,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Build, lead and hire a high-calibre team of software engineers to solve these problems while being hands on. - Ensure that technical decisions support our bar for quality and performance, but also map to our company and organization level priorities. - Design, develop, test, and scale new and existing consumer product features. - Encourage innovation and foster an environment of continuous improvement. - Establish a sense of urgency and direction, set expectations with team and individuals. Establish team objectives in alignment with business goals. - Work very closely with</p>",
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            "title": "Software Engineer, Machine Learning Platform",
            "description": "<p>Software Engineer, Machine Learning Platform at Chime - San Francisco, CA, USA - Software Engineer, Machine Learning Platform San Francisco, CA, USA About the role Chime&#39;s Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. We enable data scientists and ML engineers to develop, train, deploy, and monitor models reliably and efficiently. As a Machine Learning Platform Engineer, you will design and build scalable systems that support model training, feature computation, real-time inference, and experimentation. You&#39;ll work at the intersection of distributed systems, cloud infrastructure, and applied machine learning. This role focuses on building robust foundations that allow ML teams to move quickly while maintaining reliability, governance, and cost efficiency. The base salary offered for this role and level of experience will begin at $187,000.00 and goes up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Design, build, and operate scalable ML infrastructure on AWS - Develop distributed training and batch processing systems using Ray - Build and maintain infrastructure-as-code using Terraform - Support and evolve the feature store and feature pipelines - Develop data ingestion and streaming systems (e.g., Kinesis, Kafka, Flink, Spark, or similar technologies) - Improve CI/CD workflows for ML models and platform components - Enhance observability, reliability, and cost visibility across ML workloads - Partner closely with Data Science and ML Engineering teams to improve developer</p>",
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